13. The Architecture of the Web
Standards
HTML
IP
CSS
DNS
HTTP
The Web has an “open architecture”
and serves as a “platform” to build on
14. Platform Thinking
CLOSED OPEN
architecture architecture
← few many →
apps
USER INTERFACE apps
Data & APIs
Integrated, Modular,
SERVER
proprietary open source
Data & APIs
HARDWARE
16. Open Innovation
“The idea behind open innovation is as simple as it
is powerful: the creators of new ideas don’t have to
be within your organization in order to be helpful.”
– John Palfrey, Harvard Law School
17. Open Innovation
“The idea behind open innovation is as simple as it
is powerful: the creators of new ideas don’t have to
be within your organization in order to be helpful.”
– John Palfrey, Harvard Law School
creating the
potential for new things to happen
18.
19. “I no longer sit with pitted stomach
wondering where is the bus.
It’s less stressful simply knowing it’s
nine minutes away, or whatever the case”
44% of respondents reported being
much more satisfied
Source: OneBusAway
20. “While my work usage was pretty
much on a fixed schedule,
OneBusAway has made impromptu
trips much more convenient.”
Non-commuters reported the
highest increase in usage
Source: OneBusAway
21. “Having the ability to know when my bus
will arrive helps me decide
whether or not to stay at a bus
stop that I may feel a little
sketchy about or move on to a
different one.
21% of respondents
reported feeling safer
Source: OneBusAway
52. Let’s move beyond more civic apps
to making all apps more civic
gov
gov
gov
53. Let’s move beyond more civic apps
to making all apps more civic
gov open311
gov
gov
54. Let’s move beyond more civic apps
to making all apps more civic
gov open311
gov
gov GTFS
55. Let’s move beyond more civic apps
to making all apps more civic
gov open311
gov
?
gov GTFS
56. What are the
essential civic platforms?
?? Open311 Transit Weather GPS
EMERGING GROWTH MATURE
57. Supporting Open Innovation in Cities
identifying
success stories &
emerging
lessons learned
standards
outlining the core
“civic stack”
sharing software
where are there
gaps? building
practitioner
community