3. What is Inclusiveness?
• If I came to visit any of you at work this
week, to find out how you’re getting on
with the challenge of inclusiveness, what
changes or improvements would you want
to show me? What have you already done
in your team or department to make your
services or provision more inclusive?
4. What are your peers saying?
• In your break-out rooms you are
going to find four statements.
Consider these statements and
decide in your groups whether you
agree or disagree with the opinions
expressed.
6. Inclusiveness is NOT….
• making extra or special arrangements to
enable individuals with additional
support needs, disabilities, health
issues, to take part - while leaving the
service you provide and the
institution/agency you work in -
completely unchanged.
7. What else is NOT Inclusiveness?
• A remedial or therapeutic approach
• An unrealistic view
• Being swamped with technology
• Leaving it to the experts
• Treating every individual the same
way because ‘one size fits all’
8. Inclusiveness or else?
• Positive discrimination focuses on the needs
of the “special” individual but Inclusiveness
places the emphasis on a high quality
experience for all users of your service.
• Reactive adaptation usually leads to
changes/remedies for the individual whereas
Inclusiveness changes the culture of the
whole institution.
9. A learning experience is inclusive
when…….
1. Abilities and aptitudes match well
with course demands & academic
level
2. Students’ anticipated needs inform
course design & content
10. A client experiences an inclusive
when…….
1. The individual’s hopes and
expectations match well with
service standards & provision
2. Clients/Users’ anticipated needs
inform service design & facilities
12. Example 1
• Do students on
multimedia and web
design courses learn
about the
importance of
website accessibility,
and how to achieve
it?
13. Example 2
• Do all dental
practitioners learn
how to communicate
effectively with
patients who have
significant learning
disabilities or sensory
impairment?
14. Example 3
• Do trainee chefs
find out about nut
allergies or Halal
food or dietary
restrictions for
people with
diabetes?
15. Example 4
• How many sports
coaching students
ever have a
placement where
they’re asked to
referee a
wheelchair
basketball match?
16. Example 5
• Do students of
landscape design
and architecture
consider sensory
planting, path
gradients or non-
slip surfaces?
17. How far does Inclusiveness penetrate?
• Spend a few minutes discussing the range
of courses on offer in your college or
university, or services offered by your
organisation.
• Identify a good example of inclusiveness –
you’ve just seen a few suggestions. Put
your ideas on your whiteboard and then
be ready to share.
20. The truly inclusive organisation…...
• Understands that a large
investment in policy review,
positive promotion and publicity
will not achieve inclusiveness if
the course/service itself - or the
mode of delivery – is exclusive or
inaccessible.