SlideShare uma empresa Scribd logo
1 de 26
Interpersonal Communicating in the  Workplace
Adults Spend 50% of their Waking Hours at Work Work All other activities
The Cover Letter –  should be tailored to each job posting ,[object Object],[object Object],[object Object],[object Object],[object Object]
Resume ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cover Letters and Resumes Communicate ,[object Object],[object Object],[object Object],[object Object]
Preparing for the Interview ,[object Object],[object Object],[object Object],[object Object],[object Object]
During the Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interviewing Others ,[object Object],Microsoft Photo
Interview Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Interview Questions  (continued) ,[object Object],[object Object]
Closing the Interview ,[object Object],[object Object],[object Object],[object Object]
Communicating with Supervisors and Subordinates ,[object Object],[object Object],[object Object],[object Object],[object Object],Effective conversations and relationship development are based on:
Communicating with Customers and Clients Boundary-Spanning Roles ,[object Object],[object Object],[object Object],[object Object],[object Object]
Leadership Exerting influence to help subordinates, co-workers and clients reach their goals
Leadership Styles –  behavioral patterns used by a person when trying to lead ,[object Object],[object Object]
Comparison of Styles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The least amount of  work is done when no leadership exists.
Leadership Success depends on: ,[object Object],[object Object],[object Object],-Friedler
Preparing for Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Coaching Others at Work ,[object Object],[object Object],[object Object],Microsoft Photo
Counseling Others at Work ,[object Object],[object Object],[object Object],Microsoft Photo
Leading Group Discussions ,[object Object],[object Object]
Gatekeeping Ensuring that all group members have an equal opportunity to speak. Three common patterns of group communication.
Questioning Appropriately ,[object Object],[object Object],[object Object],[object Object]
Summarizing and Consensus ,[object Object],[object Object],[object Object],[object Object],[object Object]
How can this group’s communication become more effective? Microsoft Photo
 

Mais conteúdo relacionado

Mais procurados

Basic communication skills
Basic communication skillsBasic communication skills
Basic communication skills
Binay Roy
 

Mais procurados (20)

Communication and soft skills
Communication and soft skillsCommunication and soft skills
Communication and soft skills
 
Communication Soft Skills
Communication Soft SkillsCommunication Soft Skills
Communication Soft Skills
 
Effective Communication Skills: 4 Ways To Become A Better Communicator
Effective Communication Skills: 4 Ways To Become A Better CommunicatorEffective Communication Skills: 4 Ways To Become A Better Communicator
Effective Communication Skills: 4 Ways To Become A Better Communicator
 
Basic communication skills
Basic communication skillsBasic communication skills
Basic communication skills
 
Interpersonal Skills
Interpersonal SkillsInterpersonal Skills
Interpersonal Skills
 
Basic Communication
Basic CommunicationBasic Communication
Basic Communication
 
Communication skills guidebook
Communication skills guidebookCommunication skills guidebook
Communication skills guidebook
 
Effective communication skills 1-0
Effective communication skills 1-0Effective communication skills 1-0
Effective communication skills 1-0
 
Soft skills & effective communication skills
Soft skills & effective communication skillsSoft skills & effective communication skills
Soft skills & effective communication skills
 
Communication Skills
Communication Skills Communication Skills
Communication Skills
 
Inter Personal Communication Skills
Inter Personal Communication SkillsInter Personal Communication Skills
Inter Personal Communication Skills
 
Theory of Interpersonal Skills by Tai Tran
Theory of Interpersonal Skills by Tai TranTheory of Interpersonal Skills by Tai Tran
Theory of Interpersonal Skills by Tai Tran
 
Soft skills and effective communication skills
Soft skills and  effective communication skillsSoft skills and  effective communication skills
Soft skills and effective communication skills
 
Communication Skills
Communication SkillsCommunication Skills
Communication Skills
 
Effective communication mba ppt
Effective communication mba ppt Effective communication mba ppt
Effective communication mba ppt
 
Effective Communications Skills
Effective Communications SkillsEffective Communications Skills
Effective Communications Skills
 
Inter Personal skills at Workplace
Inter Personal skills at WorkplaceInter Personal skills at Workplace
Inter Personal skills at Workplace
 
Effective communication in the work place
Effective communication in the work placeEffective communication in the work place
Effective communication in the work place
 
Effective communication -Training Module
Effective communication -Training ModuleEffective communication -Training Module
Effective communication -Training Module
 
Personal communication skills
Personal communication skillsPersonal communication skills
Personal communication skills
 

Destaque

Managing interpersonal relationship in the workplace wumi
Managing interpersonal relationship in the workplace wumiManaging interpersonal relationship in the workplace wumi
Managing interpersonal relationship in the workplace wumi
Xrysteah
 
Relationshipsinworkplace
RelationshipsinworkplaceRelationshipsinworkplace
Relationshipsinworkplace
akplessi
 
Interpersonal relationships
Interpersonal relationshipsInterpersonal relationships
Interpersonal relationships
Nursing Path
 
Factors affecting effective communication
Factors affecting effective communicationFactors affecting effective communication
Factors affecting effective communication
Kiran Kumar
 

Destaque (13)

Workplace Skills Series: Attendance and Self-presentation, Career Advancement...
Workplace Skills Series: Attendance and Self-presentation, Career Advancement...Workplace Skills Series: Attendance and Self-presentation, Career Advancement...
Workplace Skills Series: Attendance and Self-presentation, Career Advancement...
 
Managing interpersonal relationship in the workplace wumi
Managing interpersonal relationship in the workplace wumiManaging interpersonal relationship in the workplace wumi
Managing interpersonal relationship in the workplace wumi
 
Relationshipsinworkplace
RelationshipsinworkplaceRelationshipsinworkplace
Relationshipsinworkplace
 
Interpersonal Communication and relationships in workplace
Interpersonal Communication and relationships in workplaceInterpersonal Communication and relationships in workplace
Interpersonal Communication and relationships in workplace
 
Kindness boomerang
Kindness boomerangKindness boomerang
Kindness boomerang
 
Cultural Diversity vs Workplace Communication
Cultural Diversity vs Workplace CommunicationCultural Diversity vs Workplace Communication
Cultural Diversity vs Workplace Communication
 
Understanding Social Communication at Workplace
Understanding Social Communication at WorkplaceUnderstanding Social Communication at Workplace
Understanding Social Communication at Workplace
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skills
 
Interpersonal relationships
Interpersonal relationshipsInterpersonal relationships
Interpersonal relationships
 
Effective communication in the workplace
Effective communication in the workplaceEffective communication in the workplace
Effective communication in the workplace
 
Breaking Barriers To Effective Communication
Breaking Barriers To Effective CommunicationBreaking Barriers To Effective Communication
Breaking Barriers To Effective Communication
 
Factors affecting effective communication
Factors affecting effective communicationFactors affecting effective communication
Factors affecting effective communication
 
Barriers to effective communication and ways to overcome them
Barriers to effective communication and ways to overcome themBarriers to effective communication and ways to overcome them
Barriers to effective communication and ways to overcome them
 

Semelhante a Communication in the workplace

Effective interview skills
Effective interview skillsEffective interview skills
Effective interview skills
Marwa Obeid
 
266865941-Strategies-for-Successful-Interpersonal-Communication.ppt
266865941-Strategies-for-Successful-Interpersonal-Communication.ppt266865941-Strategies-for-Successful-Interpersonal-Communication.ppt
266865941-Strategies-for-Successful-Interpersonal-Communication.ppt
Varsha731061
 
Resources successful interviews
Resources   successful interviewsResources   successful interviews
Resources successful interviews
Dr. Sunil Kumar
 
Notes managerial communication mod 5 interviews mba 1st sem by babasab patil...
Notes managerial communication mod 5 interviews  mba 1st sem by babasab patil...Notes managerial communication mod 5 interviews  mba 1st sem by babasab patil...
Notes managerial communication mod 5 interviews mba 1st sem by babasab patil...
Babasab Patil
 
Chapter 22 communication and human relations skills
Chapter 22  communication and human relations skillsChapter 22  communication and human relations skills
Chapter 22 communication and human relations skills
lahcmultimedia
 
Giving successful interviews
Giving successful interviewsGiving successful interviews
Giving successful interviews
Sorab Sadri
 
Career Search Workshop March 2006 Combined Seminar
Career Search Workshop March 2006 Combined SeminarCareer Search Workshop March 2006 Combined Seminar
Career Search Workshop March 2006 Combined Seminar
rverlohr
 

Semelhante a Communication in the workplace (20)

Appendix: Interviews
Appendix: InterviewsAppendix: Interviews
Appendix: Interviews
 
STRATERGIES TO IMPROVE BUSINESS COMMUNICATION.pptx
STRATERGIES TO IMPROVE BUSINESS COMMUNICATION.pptxSTRATERGIES TO IMPROVE BUSINESS COMMUNICATION.pptx
STRATERGIES TO IMPROVE BUSINESS COMMUNICATION.pptx
 
Effective interview skills
Effective interview skillsEffective interview skills
Effective interview skills
 
266865941-Strategies-for-Successful-Interpersonal-Communication.ppt
266865941-Strategies-for-Successful-Interpersonal-Communication.ppt266865941-Strategies-for-Successful-Interpersonal-Communication.ppt
266865941-Strategies-for-Successful-Interpersonal-Communication.ppt
 
Recruitments,A MIS Approach
Recruitments,A MIS ApproachRecruitments,A MIS Approach
Recruitments,A MIS Approach
 
Interviewing Skills Workshop
Interviewing Skills WorkshopInterviewing Skills Workshop
Interviewing Skills Workshop
 
Recruitment Refresher Training
Recruitment Refresher TrainingRecruitment Refresher Training
Recruitment Refresher Training
 
Interview
Interview Interview
Interview
 
Conducting an Interview - Part 1
Conducting an Interview - Part 1Conducting an Interview - Part 1
Conducting an Interview - Part 1
 
Flow of interview
Flow of interviewFlow of interview
Flow of interview
 
Interviewing
InterviewingInterviewing
Interviewing
 
Resources successful interviews
Resources   successful interviewsResources   successful interviews
Resources successful interviews
 
Group conferences
Group conferencesGroup conferences
Group conferences
 
Job market and interview preparation
Job market and interview preparationJob market and interview preparation
Job market and interview preparation
 
Strategies for successful interpersonal communication
Strategies for successful interpersonal communication Strategies for successful interpersonal communication
Strategies for successful interpersonal communication
 
Notes managerial communication mod 5 interviews mba 1st sem by babasab patil...
Notes managerial communication mod 5 interviews  mba 1st sem by babasab patil...Notes managerial communication mod 5 interviews  mba 1st sem by babasab patil...
Notes managerial communication mod 5 interviews mba 1st sem by babasab patil...
 
Chapter 22 communication and human relations skills
Chapter 22  communication and human relations skillsChapter 22  communication and human relations skills
Chapter 22 communication and human relations skills
 
Giving successful interviews
Giving successful interviewsGiving successful interviews
Giving successful interviews
 
MANAGERIAL SKILL DEVELOPMENT PART - A.docx
MANAGERIAL SKILL DEVELOPMENT PART - A.docxMANAGERIAL SKILL DEVELOPMENT PART - A.docx
MANAGERIAL SKILL DEVELOPMENT PART - A.docx
 
Career Search Workshop March 2006 Combined Seminar
Career Search Workshop March 2006 Combined SeminarCareer Search Workshop March 2006 Combined Seminar
Career Search Workshop March 2006 Combined Seminar
 

Mais de nhabank

Relationships: Friends, Spouses, Family
Relationships: Friends, Spouses, FamilyRelationships: Friends, Spouses, Family
Relationships: Friends, Spouses, Family
nhabank
 
Interpersonal Managing Conflict
Interpersonal Managing ConflictInterpersonal Managing Conflict
Interpersonal Managing Conflict
nhabank
 
Interpersonal Using Influence Ethically
Interpersonal Using Influence EthicallyInterpersonal Using Influence Ethically
Interpersonal Using Influence Ethically
nhabank
 
Interpersonal Self-disclose and Feedback
Interpersonal Self-disclose and FeedbackInterpersonal Self-disclose and Feedback
Interpersonal Self-disclose and Feedback
nhabank
 
Interpersonal Understanding and Comforting
Interpersonal Understanding and ComfortingInterpersonal Understanding and Comforting
Interpersonal Understanding and Comforting
nhabank
 
Effective Listnening
Effective ListneningEffective Listnening
Effective Listnening
nhabank
 
Non verbal behavior
Non verbal behaviorNon verbal behavior
Non verbal behavior
nhabank
 
Effective Listnening
Effective ListneningEffective Listnening
Effective Listnening
nhabank
 

Mais de nhabank (8)

Relationships: Friends, Spouses, Family
Relationships: Friends, Spouses, FamilyRelationships: Friends, Spouses, Family
Relationships: Friends, Spouses, Family
 
Interpersonal Managing Conflict
Interpersonal Managing ConflictInterpersonal Managing Conflict
Interpersonal Managing Conflict
 
Interpersonal Using Influence Ethically
Interpersonal Using Influence EthicallyInterpersonal Using Influence Ethically
Interpersonal Using Influence Ethically
 
Interpersonal Self-disclose and Feedback
Interpersonal Self-disclose and FeedbackInterpersonal Self-disclose and Feedback
Interpersonal Self-disclose and Feedback
 
Interpersonal Understanding and Comforting
Interpersonal Understanding and ComfortingInterpersonal Understanding and Comforting
Interpersonal Understanding and Comforting
 
Effective Listnening
Effective ListneningEffective Listnening
Effective Listnening
 
Non verbal behavior
Non verbal behaviorNon verbal behavior
Non verbal behavior
 
Effective Listnening
Effective ListneningEffective Listnening
Effective Listnening
 

Último

Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 

Último (20)

Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - English
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptx
 
Single or Multiple melodic lines structure
Single or Multiple melodic lines structureSingle or Multiple melodic lines structure
Single or Multiple melodic lines structure
 

Communication in the workplace