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Two	
  Trends	
  for	
  Publishers	
  in	
  2013	
  
                                                 	
  
                                                 	
  

     WAN-­‐IFRA	
  Digital	
  MarkeBng	
  Asia	
  2012	
  

                    Joe Nguyen
          Sr. VP, Asia Pacific – comScore

                          jnguyen@comscore.com
                                             @jnguyen

           © comScore, Inc.   Proprietary.              1
Trend	
  #1:	
  Viewability	
  
	
  
Trend	
  #2:	
  MulB-­‐plaHorm	
  ConsumpBon	
  




          © comScore, Inc.   Proprietary.   2
In the beginning
there was a promise…



    © comScore, Inc.   Proprietary.   3
The Internet is the
‘most measured
and most accountable’
medium

    © comScore, Inc.   Proprietary.   4
15 years later, the promise has frayed…



RESPONSE RESPONSE
    DIRECT                          DIRECT RESPONSE                      BRANDING
                                                                               BRANDING

   IMPRESSIONS IMPRESSIONS
ated   Inflated     Inflated
                      Inflated
                         IMPRESSIONS                                   Inflated Inflated
                                                                           Inflated
                                                                            IMPRESSIONS
      DIRECT RESPONSE                                                             BRANDING
  CLICK-THROUGH THROUGHTHROUGH
       Gamed           CLICK
              CLICK Gamed                                                 Irrelevant Irrelevant
med   Inflated         Gamed
                        IMPRESSIONS                                    Irrelevant
                                                                          CLICK THROUGH
                                                                                      Inflated
  RATE             RATE      RATE                                                 RATE

    DIRECT RESPONSE
          Gamed               CLICK THROUGH     Confounded by
                                                            BRANDING
                                                             Irrelevant
  COOKIE REACH
        Not Important          COOKIE REACH Confounded by cookie-to-
                                                    Confounded by cookie-to-
portant                   Not & FREQUENCY
                                Important
                      COOKIE REACHRATE
                          Not Important         cookie-to-person
                                                    COOKIE REACH
  & FREQUENCY & FREQUENCY
          Inflated              IMPRESSIONS              person relationship
                                                              Inflated
                                               person&relationship
                                                       FREQUENCY
                                                                       relationship
        Not Important         COOKIE REACH     Confounded by cookie-to-
        Not Important          PERSON-BASED      Distorted by
  PERSON-BASED Not CLICK&THROUGH Distorted by non-visible
          Gamed                                             by non-visible
                                             Distorted relationship
                                                        Irrelevant
portant                        & FREQUENCY
                      PERSON-BASED FREQUENCE
                              Important           person
                                                PERSON-BASED
                            REACH RATE                 impressions
  REACH & REACH & Not Important
                  FREQUENCE                                            non-visible
                                                                        REACH & FREQUENCE
                                                                         impressions
  FREQUENCY
    Not Important    PERSON-BASED                                      impressions
                                                                            Distorted by non-visible
        Not Important                                   COOKIE REACH
                                                REACH & FREQUENCE          Confounded by cookie-to-
                                                                                 impressions
                        © comScore, Inc.   Proprietary. & FREQUENCY
                                                              5               person relationship
Are we creating a
race to the bottom?
Stuffing pages with ads:
ü Lowers ad effectiveness
ü Increases advertiser risk
ü Devalues valuable online ads

       © comScore, Inc.   Proprietary.   6
Ads at the top of the page…




       © comScore, Inc.   Proprietary.   7
More ads after scrolling down
1 time…




       © comScore, Inc.   Proprietary.   8
Many more ads after scrolling
down an additional 7 times




       © comScore, Inc.   Proprietary.   9
Digital advertising needs a
reality check

ü Clutter
ü Poor visibility
ü Glut of low-quality inventory
ü Bad actors gaming the system

        © comScore, Inc.   Proprietary.   10
The Making Measurement Make Sense (3MS) Mission:




§ Reduce costs of doing business due to
   complexity of digital advertising ecosystem
§ ‘Single Tag’ solution to reduce complexity
§  Improve reporting of ad exposure
§  Bolster confidence that ads delivered are
   actually seen

              © comScore, Inc.   Proprietary.   11
The industry has started discussions & Google is in play:




                © comScore, Inc.   Proprietary.   12
BUT Is Viewability Measurement Possible?




               © comScore, Inc.   Proprietary.   13
vCE APAC Charter Study

The first Asia industry study to bring 6 leading marketers together
to VALIDATEcampaigns
          10 online advertising delivery9 countries
         347 million impressions                      329,000 sites




               © comScore, Inc.   Proprietary.   14
Study Objective:

Quantify incidence of successful and sub-optimal ad
delivery across key dimensions …
        VIEWABILITY                                                 GEOGRAPHY
                                                 TARGET
                                                AUDIENCE
                                                DELIVERY




         SAFETY                                                    LEVEL OF FRAUD


                                               • Demographically
                                               • Behaviorally




             © comScore, Inc.   Proprietary.         15
Across all campaigns, the average in-view rate was
58% or about 4 out of 10 ads weren’t seen

                  Percentage of Ads In-View for 10 Asian Campaigns
              1                                                                               73%
              2                                                                         68%
              3                                                                         67%


                                                                                              58%
  Campaign




              4                                                                        65%
              5                                                                  54%
                                                                                              AVERAGE
              6                                                                 51%
              7                                                           44%
              8                                                          40%
              9                                               26%
             10                                20%


                            © comScore, Inc.   Proprietary.         16
Wide Skyscrapers delivered the strongest in-view rates

… But there was significant variance across campaigns with a
range of 42% to 94% in-view for this ad size

        Percent of A/Pac Ads Delivered In-View
                      by Ad Size
       76%
                                                                Page location,
                                    50%
                                                                clutter and
                                                        48%
                                                                size matters




       Wide            Leaderboard                   Medium
    Skyscraper           (728x90)                   Rectangle
     (160x600)                                      (300x250)
                 © comScore, Inc.   Proprietary.   17
vCE Charter Studies Compared



                                                 Viewability
                ASIA                                      58%
                CANADA                                    65%
                EUROPE                                    67%
                US                                        69%

       Slightly lower levels of viewability compared to
       those found for the US, EU and Canada

               © comScore, Inc.   Proprietary.      18
Findings on ad position from US charter findings:



     Viewability Rates                                        Viewability Rates
      Above the Fold                                           Below the Fold
 120%                                                   80%
                              100%                                           67%
 100%
                                                        60%
  80%
  60%      48%                                          40%
  40%
  20%                                                   20%
                                                                 7%
   0%
           Min                  Max                     0%
                                                                 Min         Max

 ….but context is the key driver of duration, not position

                 © comScore, Inc.   Proprietary.   19
Viewable impression pricing:
More extensive and valuable reserved inventory




                                         Remnant
                                          (70%)
                                                        Remnant
                                                        Viewable


                                                         Reserved
                                        Reserved         Viewable
                                         (30%)




                © comScore, Inc.   Proprietary.    20
How Does Viewability Impact Publishers?




u  Advertisers are moving towards viewability measurement

u  Viewability makes digital more relevant to brand marketers and
  brand marketing metrics

u  Publishers will have more premium inventory and better designed
  pages

u  Publishers will be able to understand what ads placements and ad
  units are working and package accordingly



                © comScore, Inc.   Proprietary.   21
Trend	
  #1:	
  Viewability	
  
	
  
Trend	
  #2:	
  MulB-­‐plaHorm	
  ConsumpBon	
  




          © comScore, Inc.   Proprietary.   22
con·∙sump·∙Bon	
  
	
  
noun	
  
	
  
1.	
  the	
  act	
  of	
  consuming,	
  as	
  by	
  use	
  




                               © comScore, Inc.   Proprietary.   23
Digital Consumption Used to be Fairly Simple….




               © comScore, Inc.   Proprietary.   24
And then something called “Platform Explosion” began to occur




               © comScore, Inc.   Proprietary.   25
Today in the U.S., New Platforms are being Adopted at Increasingly
Higher Rates



       100.0%

        98.0%          6%
                      from
                      Non-
        96.0%         PCs
                                                       10%
                                                       from
                                                       Non-
        94.0%                                          PCs

        92.0%
                                                              Other
        90.0%
                                                              Tablet
        88.0%                                                 Mobile

        86.0%                                                 PC

        84.0%

        82.0%

        80.0%




                © comScore, Inc.   Proprietary.   26
Tablets in the U.S. reached 40MM owners in Two years
Smartphones took Ten Years to Reach that Same Level




                  100 MILLION
Device Owners




                  40 MILLION




                2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

                              © comScore, Inc.   Proprietary.   27   Source: comScore MobiLens & TabLens U.S
We’re Becoming Digital Omnivores


                                                                          10% of
                                                                        Total Traffic
§  10% of Web traffic comes
 from non-PCs
 –  Up 56% over past ten months                            6% of            35%
                                                        Total Traffic
                                                                                        Other
                                                            23%                         Tablet
§  40% of US Households
 have three or more                                                                     Mobile
 connected devices
                                                            68%             61%
 –  In addition to PCs & TVs

                                                        May 2011        March 2012
                       Majority of tablet traffic is over WiFi


                 © comScore, Inc.   Proprietary.   28
The non-PC share of traffic, specifically mobile traffic, in Singapore is higher
than both Thailand and Australia



                                       Non-Computer Share of Traffic
                             Source: comScore Device Essentials, June 2012
       18.0%      15.9%
       16.0%       0.24%                              13.1%                         11.8%             = non-computer total
       14.0%                                           0.28%
       12.0%
                   6.15%                                                             0.43%

       10.0%                                           6.13%
                                                                                     4.66%                                Other
       8.0%
                                                                                                                          Tablet
       6.0%
                   9.55%                                                                                                  Mobile
       4.0%
                                                       6.74%                         6.69%
       2.0%

       0.0%
                 Singapore                            Thailand                    Australia




                    © comScore, Inc.   Proprietary.       29     Source: comScore Device Essentials TM – International Data June 2012
And it’s Not all About the Browser Anymore…


                            U.S. Top Smartphone Properties,
                         % Share of Time Spent by Access Method

             Google Sites
                Facebook
              Yahoo! Sites
            Amazon Sites
Wikimedia Foundation Sites
                Apple Inc.
               Cooliris, Inc
                 AOL, Inc.                                                                                             Browser
                      eBay                                                                                             APP
                    Zynga
                    Twitter
       Rovio (Angry Birds)
     Weather Channel, The
            Microsoft Sites
                     ESPN
                               0%      10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
                          © comScore, Inc.   Proprietary.   30   Source: comScore Mobile Metrix 2.0, July 2012, U.S.
Cross-Device Consumption: Device Usage Differs Throughout Day

                                                                                           Tablets rule
                                                   PCs dominate                                     the home

                                                   working hours

   Smartphones
   bridge the gaps




Weekday Share of Device Page Traffic in the Singapore
                                            Confidential and Proprietary   31 Source: comScore Device Essential, Week of May 14, 2012,
                     © comScore, Inc.   Proprietary.           31              Singapore
iOS leads the way among the operating systems on non-PC devices in
Singapore– particularly on tablets, with 91% of tablet page views



                             Device Share of Non-Computer Traffic –
                                           Singapore
                                Source: comScore Device Essentials, June 2012

              Tablet                                                                                             Mobile
           0.22%
                                                                                                              3.67%              Other
                                                                                                              1.13%
 RIM
                                                 Tablet                                                        32.77
                                                                                                                %                Windows
                                                 38.61%
           90.91                                                                                                                 Mobile
 iOS        %
                                                                 Mobile                                                          Android
                                                                 59.90%                                        62.43
                                                                                                                %
 Android
                                                                                                                                 iOS
           8.87%
                                           Other
                                           1.49%




                       © comScore, Inc.   Proprietary.    32   Source: comScore Device Essentials TM – International Data June 2012
How to measure audience overlap and duplication across platforms?




                                                     PC

                                                 ?        ?
                                                     ?


                     Video                           ?        Mobile




               © comScore, Inc.   Proprietary.       33
comScore uses the following assets to accomplish this goal


                                           Network Logs


        User                                                Site
       Panels                                               Tags



     Dynamic                                              Application
      Panels                                                Tags

                © comScore, Inc.   Proprietary.   34
What Does Multi-Platform Consumption Mean For Publishers?




u Publishers need to understand how their audiences are consuming
 their content (when, where, how, duplication)

u Deploy the relevant CMS to manage multi-platform assets

u Learn to leverage audience data (targeting, ownership, reselling,
 privacy issues)

u Deploy advertising platforms to take advantage of multi-platforms
 to engage advertisers



                 © comScore, Inc.   Proprietary.   35
Two	
  Trends	
  for	
  Publishers	
  in	
  2013:	
  
Viewability	
  &	
  MulB-­‐plaHorm	
  ConsumpBon	
  
                                	
  
                                	
  

       WAN-­‐IFRA	
  Digital	
  MarkeBng	
  Asia	
  2012	
  
                      Joe Nguyen
            Sr. VP, Asia Pacific – comScore

                   jnguyen@comscore.com
                           @jnguyen
Thank	
  You	
  

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Joe Nguyen's comScore WAN-IFRA Presentation

  • 1. Two  Trends  for  Publishers  in  2013       WAN-­‐IFRA  Digital  MarkeBng  Asia  2012   Joe Nguyen Sr. VP, Asia Pacific – comScore jnguyen@comscore.com @jnguyen © comScore, Inc. Proprietary. 1
  • 2. Trend  #1:  Viewability     Trend  #2:  MulB-­‐plaHorm  ConsumpBon   © comScore, Inc. Proprietary. 2
  • 3. In the beginning there was a promise… © comScore, Inc. Proprietary. 3
  • 4. The Internet is the ‘most measured and most accountable’ medium © comScore, Inc. Proprietary. 4
  • 5. 15 years later, the promise has frayed… RESPONSE RESPONSE DIRECT DIRECT RESPONSE BRANDING BRANDING IMPRESSIONS IMPRESSIONS ated Inflated Inflated Inflated IMPRESSIONS Inflated Inflated Inflated IMPRESSIONS DIRECT RESPONSE BRANDING CLICK-THROUGH THROUGHTHROUGH Gamed CLICK CLICK Gamed Irrelevant Irrelevant med Inflated Gamed IMPRESSIONS Irrelevant CLICK THROUGH Inflated RATE RATE RATE RATE DIRECT RESPONSE Gamed CLICK THROUGH Confounded by BRANDING Irrelevant COOKIE REACH Not Important COOKIE REACH Confounded by cookie-to- Confounded by cookie-to- portant Not & FREQUENCY Important COOKIE REACHRATE Not Important cookie-to-person COOKIE REACH & FREQUENCY & FREQUENCY Inflated IMPRESSIONS person relationship Inflated person&relationship FREQUENCY relationship Not Important COOKIE REACH Confounded by cookie-to- Not Important PERSON-BASED Distorted by PERSON-BASED Not CLICK&THROUGH Distorted by non-visible Gamed by non-visible Distorted relationship Irrelevant portant & FREQUENCY PERSON-BASED FREQUENCE Important person PERSON-BASED REACH RATE impressions REACH & REACH & Not Important FREQUENCE non-visible REACH & FREQUENCE impressions FREQUENCY Not Important PERSON-BASED impressions Distorted by non-visible Not Important COOKIE REACH REACH & FREQUENCE Confounded by cookie-to- impressions © comScore, Inc. Proprietary. & FREQUENCY 5 person relationship
  • 6. Are we creating a race to the bottom? Stuffing pages with ads: ü Lowers ad effectiveness ü Increases advertiser risk ü Devalues valuable online ads © comScore, Inc. Proprietary. 6
  • 7. Ads at the top of the page… © comScore, Inc. Proprietary. 7
  • 8. More ads after scrolling down 1 time… © comScore, Inc. Proprietary. 8
  • 9. Many more ads after scrolling down an additional 7 times © comScore, Inc. Proprietary. 9
  • 10. Digital advertising needs a reality check ü Clutter ü Poor visibility ü Glut of low-quality inventory ü Bad actors gaming the system © comScore, Inc. Proprietary. 10
  • 11. The Making Measurement Make Sense (3MS) Mission: § Reduce costs of doing business due to complexity of digital advertising ecosystem § ‘Single Tag’ solution to reduce complexity §  Improve reporting of ad exposure §  Bolster confidence that ads delivered are actually seen © comScore, Inc. Proprietary. 11
  • 12. The industry has started discussions & Google is in play: © comScore, Inc. Proprietary. 12
  • 13. BUT Is Viewability Measurement Possible? © comScore, Inc. Proprietary. 13
  • 14. vCE APAC Charter Study The first Asia industry study to bring 6 leading marketers together to VALIDATEcampaigns 10 online advertising delivery9 countries 347 million impressions 329,000 sites © comScore, Inc. Proprietary. 14
  • 15. Study Objective: Quantify incidence of successful and sub-optimal ad delivery across key dimensions … VIEWABILITY GEOGRAPHY TARGET AUDIENCE DELIVERY SAFETY LEVEL OF FRAUD • Demographically • Behaviorally © comScore, Inc. Proprietary. 15
  • 16. Across all campaigns, the average in-view rate was 58% or about 4 out of 10 ads weren’t seen Percentage of Ads In-View for 10 Asian Campaigns 1 73% 2 68% 3 67% 58% Campaign 4 65% 5 54% AVERAGE 6 51% 7 44% 8 40% 9 26% 10 20% © comScore, Inc. Proprietary. 16
  • 17. Wide Skyscrapers delivered the strongest in-view rates … But there was significant variance across campaigns with a range of 42% to 94% in-view for this ad size Percent of A/Pac Ads Delivered In-View by Ad Size 76% Page location, 50% clutter and 48% size matters Wide Leaderboard Medium Skyscraper (728x90) Rectangle (160x600) (300x250) © comScore, Inc. Proprietary. 17
  • 18. vCE Charter Studies Compared Viewability ASIA 58% CANADA 65% EUROPE 67% US 69% Slightly lower levels of viewability compared to those found for the US, EU and Canada © comScore, Inc. Proprietary. 18
  • 19. Findings on ad position from US charter findings: Viewability Rates Viewability Rates Above the Fold Below the Fold 120% 80% 100% 67% 100% 60% 80% 60% 48% 40% 40% 20% 20% 7% 0% Min Max 0% Min Max ….but context is the key driver of duration, not position © comScore, Inc. Proprietary. 19
  • 20. Viewable impression pricing: More extensive and valuable reserved inventory Remnant (70%) Remnant Viewable Reserved Reserved Viewable (30%) © comScore, Inc. Proprietary. 20
  • 21. How Does Viewability Impact Publishers? u  Advertisers are moving towards viewability measurement u  Viewability makes digital more relevant to brand marketers and brand marketing metrics u  Publishers will have more premium inventory and better designed pages u  Publishers will be able to understand what ads placements and ad units are working and package accordingly © comScore, Inc. Proprietary. 21
  • 22. Trend  #1:  Viewability     Trend  #2:  MulB-­‐plaHorm  ConsumpBon   © comScore, Inc. Proprietary. 22
  • 23. con·∙sump·∙Bon     noun     1.  the  act  of  consuming,  as  by  use   © comScore, Inc. Proprietary. 23
  • 24. Digital Consumption Used to be Fairly Simple…. © comScore, Inc. Proprietary. 24
  • 25. And then something called “Platform Explosion” began to occur © comScore, Inc. Proprietary. 25
  • 26. Today in the U.S., New Platforms are being Adopted at Increasingly Higher Rates 100.0% 98.0% 6% from Non- 96.0% PCs 10% from Non- 94.0% PCs 92.0% Other 90.0% Tablet 88.0% Mobile 86.0% PC 84.0% 82.0% 80.0% © comScore, Inc. Proprietary. 26
  • 27. Tablets in the U.S. reached 40MM owners in Two years Smartphones took Ten Years to Reach that Same Level 100 MILLION Device Owners 40 MILLION 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 © comScore, Inc. Proprietary. 27 Source: comScore MobiLens & TabLens U.S
  • 28. We’re Becoming Digital Omnivores 10% of Total Traffic §  10% of Web traffic comes from non-PCs –  Up 56% over past ten months 6% of 35% Total Traffic Other 23% Tablet §  40% of US Households have three or more Mobile connected devices 68% 61% –  In addition to PCs & TVs May 2011 March 2012 Majority of tablet traffic is over WiFi © comScore, Inc. Proprietary. 28
  • 29. The non-PC share of traffic, specifically mobile traffic, in Singapore is higher than both Thailand and Australia Non-Computer Share of Traffic Source: comScore Device Essentials, June 2012 18.0% 15.9% 16.0% 0.24% 13.1% 11.8% = non-computer total 14.0% 0.28% 12.0% 6.15% 0.43% 10.0% 6.13% 4.66% Other 8.0% Tablet 6.0% 9.55% Mobile 4.0% 6.74% 6.69% 2.0% 0.0% Singapore Thailand Australia © comScore, Inc. Proprietary. 29 Source: comScore Device Essentials TM – International Data June 2012
  • 30. And it’s Not all About the Browser Anymore… U.S. Top Smartphone Properties, % Share of Time Spent by Access Method Google Sites Facebook Yahoo! Sites Amazon Sites Wikimedia Foundation Sites Apple Inc. Cooliris, Inc AOL, Inc. Browser eBay APP Zynga Twitter Rovio (Angry Birds) Weather Channel, The Microsoft Sites ESPN 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% © comScore, Inc. Proprietary. 30 Source: comScore Mobile Metrix 2.0, July 2012, U.S.
  • 31. Cross-Device Consumption: Device Usage Differs Throughout Day Tablets rule PCs dominate the home working hours Smartphones bridge the gaps Weekday Share of Device Page Traffic in the Singapore Confidential and Proprietary 31 Source: comScore Device Essential, Week of May 14, 2012, © comScore, Inc. Proprietary. 31 Singapore
  • 32. iOS leads the way among the operating systems on non-PC devices in Singapore– particularly on tablets, with 91% of tablet page views Device Share of Non-Computer Traffic – Singapore Source: comScore Device Essentials, June 2012 Tablet Mobile 0.22% 3.67% Other 1.13% RIM Tablet 32.77 % Windows 38.61% 90.91 Mobile iOS % Mobile Android 59.90% 62.43 % Android iOS 8.87% Other 1.49% © comScore, Inc. Proprietary. 32 Source: comScore Device Essentials TM – International Data June 2012
  • 33. How to measure audience overlap and duplication across platforms? PC ? ? ? Video ? Mobile © comScore, Inc. Proprietary. 33
  • 34. comScore uses the following assets to accomplish this goal Network Logs User Site Panels Tags Dynamic Application Panels Tags © comScore, Inc. Proprietary. 34
  • 35. What Does Multi-Platform Consumption Mean For Publishers? u Publishers need to understand how their audiences are consuming their content (when, where, how, duplication) u Deploy the relevant CMS to manage multi-platform assets u Learn to leverage audience data (targeting, ownership, reselling, privacy issues) u Deploy advertising platforms to take advantage of multi-platforms to engage advertisers © comScore, Inc. Proprietary. 35
  • 36. Two  Trends  for  Publishers  in  2013:   Viewability  &  MulB-­‐plaHorm  ConsumpBon       WAN-­‐IFRA  Digital  MarkeBng  Asia  2012   Joe Nguyen Sr. VP, Asia Pacific – comScore jnguyen@comscore.com @jnguyen