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The Science of Software Testing:                     SIGiST
Experiments, Evolution & Emergence            Specialist Interest Group in
                                              Software Testing 21 Jun 2011

via Value Flow
v1.0




Neil Thompson                                   ©Thompson
                                                 information
Thompson information Systems Consulting Ltd      Systems
                                                 Consulting Ltd         1
In the beginning testing was
Methods (or Psychology?) – then came                                           SIGiST
                                                                        Specialist Interest Group in

the Arts & Crafts movement(s)!                                          Software Testing 21 Jun 2011


            Contrary to popular belief, the first book devoted to software testing was
            1973, ed. Bill Hetzel:
            • (technically, a conference proceedings,
               Chapel Hill North Carolina 1972)
            • contains the first V-model?!
But NB Jerry Weinberg had written in 1961 & 1971 of
testing as intriguing, puzzle, a psychological problem
        Glenford Myers (1979) The Art...:
        • but 1976 “unnatural, destructive
          process”... “problem in economics”

        Brian Marick (1995) The Craft...:
        • specifically for subsystem testing &
           object-oriented
        Paul Jorgensen (1995) ...A Craftsman’s approach:
        • “Mathematics is a descriptive device that helps                 ©Thompson
                                                                            information
                                                                           Systems
           us better understand software to be tested”                     Consulting Ltd         2
More about Gerald M. Weinberg                                                            SIGiST
                                                                                  Specialist Interest Group in
                                                                                  Software Testing 21 Jun 2011


• Ph.D. in Psychology (dissertation 1965 “Experiments in Problem Solving”)
• In 1961’s Computer Programming Fundamentals
  with Herbert Leeds (revised 1966 & 1970):
   –    “testing... is by far the most intriguing part of programming”
   –    “seldom a step-by-step procedure”... “normally must circle around”
• 1967 Natural Selection as applied to Computers & Programs (!)
• 1971 The Psychology of Computer Programming:
   –    “testing is first and foremost a psychological problem”
   –    “one way to guard against... stopping testing too soon... is to prepare
        the tests in advance of testing and, if possible in advance of coding”
– General Systems Thinking (1975):
   –    the science of modelling and
        simplifying complex, open systems
– Systems Thinking (1992)
   –    “observe what’s happening and ...understand the significance”
   –    feedback loops, locking on to patterns, controlling & changing

       Acknowledgement to James Bach’s summary in “The Gift of Time” (2008          ©Thompson
                                                                                      information
       essays in honour of Jerry Weinberg on his 75th birthday)                      Systems
                                                                                     Consulting Ltd         3
But what is software testing now?                                      SIGiST
                                                                Specialist Interest Group in
                                                                Software Testing 21 Jun 2011

            Engineering? Graham Bath & Judy McKay (2008):
            • But “engineering” isn’t in glossary, or even index!
            • “What is a Test Analyst? Defining a role at the international
              level is not easy...”


                      Profession?
                      • EuroSTAR 2010, Isabel Evans and others
                      • Magazine(s)

          Context-Driven? Yes but:
          • Context-Driven school and artistic? C-D and engineering???
          • “Craft” is often used in Context-Driven discussions
          • Plus science & passion!
• Also, more later about the                                      ©Thompson
                                                                    information
  “schools” of software testing!                                   Systems
                                                                   Consulting Ltd         4
Defining Quality is even more
                                                               SIGiST
difficult!                                              Specialist Interest Group in
                                                        Software Testing 21 Jun 2011




Robert M Pirsig:
• Zen and the Art of Motorcycle
  Maintenance – an Inquiry into Values
  (Bodley Head 1974, also see
  http://en.wikipedia.org/wiki/Zen_and_the_Art_of_
  Motorcycle_Maintenance )




• Lila – an Inquiry into Morals        (Bantam
  1991, also see
  http://en.wikipedia.org/wiki/Lila:_An_Inquiry_into_
  Morals )


                                                          ©Thompson
                                                            information
                                                           Systems
                                                           Consulting Ltd         5
“Quality is value to some person(s)”                                         SIGiST
                                                                      Specialist Interest Group in
 Jerry Weinberg,                                                      Software Testing 21 Jun 2011

 Quality Software Management 1992


                                        Quality is                   Yes, but...
             Quality is                value to me
            value to me
                                                                    Quality is
   Quality is                                                      value to me
  value to me




   Quality is
  value to me                                                           Quality is
                                                      Quality is       value to me
                                                     value to me


                                                                        ©Thompson
                                                                          information
                “Summit” image from www.topnews.in                       Systems
                                                                         Consulting Ltd         6
“The Science of Software Testing”
                                                                   SIGiST
isn’t a book yet, but...                                    Specialist Interest Group in
                                                            Software Testing 21 Jun 2011


           • Boris Beizer
             (1984) experimental process, and
             (1995) falsifiability (the well-known Popper principle)
     • Rick Craig & Stefan Jaskiel (2002)
       black-box science & art, “white-box” science
     • Marnie Hutcheson (2003)
       software art, science & engineering

             Kaner, Bach & Pettichord (2002) explicit science:
             • theory that software works, experiments to falsify
             • testers behave empirically, think sceptically,
               recognise limitations of “knowledge”
             • testing needs cognitive psychology,
               inference, conjecture & refutation        ©Thompson
                                                           information
             • all testing is based on models              Systems
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Some bloggers have been more
                                                                                 SIGiST
specific and detailed                                                     Specialist Interest Group in
                                                                          Software Testing 21 Jun 2011

          Paul Carvalho (www.staqs.com) – testing skills include:
          • learning / relearning scientific method (multiple sources!)
          • knowledge of probability & statistics
          Randy Rice (www.riceconsulting.com) – science rigour decreasing? but:
          • testing analogies with observation, experiment, hypothesis, law etc
         David Coutts (en.wikipedia.org/wiki/User:David_Coutts) – yes “context” but:
         • both science & software testing have “right / wrong answers”, so...
         • test passes/fails based on its requirements. However, science & testing...
         • go beyond falsificationism to economy (few theories explaining many
             observations), consistency, maths foundation & independent verification
         • retesting is a different theory
         BJ Rollison (blogs.msdn.com/b/imtesty/ - note this is on his old blog) :
         • too many hypotheses to test in a reasonable time
         • debugging is scientific also
         Cem Kaner (www.kaner.com) – software testing as a social science :
         • software is for people, we should measure accordingly
         • bad theories & models give blind spots & impede trade-offs ©Tihompson
                                                                             nformation
Apologies to anyone I’ve so far missed!                                        Systems
                                                                               Consulting Ltd       8
SIGiST
              Specialist Interest Group in
              Software Testing 21 Jun 2011




Part A

Experiments

               © Thompson
                 information
                 Systems
                 Consulting Ltd         9
Why should it be useful to treat
                                                                                           SIGiST
testing as a science?                                                               Specialist Interest Group in
                                                                                    Software Testing 21 Jun 2011




 System Requirements/
 Specification/ Design             Expected                                             Test
                                   result                                       Y       “passes”
                                                                Test result =
                       Test                                      Expected?
                                       Test                                     N       Test
    Product                            result                                           “fails”




   Hypothesis                        Expected                                           Hypothesis
                                     result                    Experiment       Y       confirmed
                                                                 result =
                                                                Expected?
                     Experiment                                                 N      Hypothesis
    Part of the                         Experiment
                                                                                       rejected
    cosmos                              result

                                                                                      ©Thompson
                                                                                        information
Note: this is starting with the “traditional” views of testing & science               Systems
                                                                                       Consulting Ltd       10
What is software testing? Definitions
                                                                                                         SIGiST
through the ages                                                                                  Specialist Interest Group in
                                                                                                  Software Testing 21 Jun 2011



    PERIOD                        EXEMPLAR OBJECTIVES                        SCOPE                APPROACH
     DEBUGGING                    Weinberg    Test + Debug                  Programs        Think, Iterate
Pre-     (Psychology)             (1961 & 71)
1957 DEMONSTRATION                Hetzel      Show meets                                    Verify, +maybe
                                                                            Programs
            (Method)              (1972)      requirements                                  Prove, Validate, “Certify”
1976 DESTRUCTION                  Myers       Find bugs                     Programs, Sys, + Walkthroughs, Reviews
                (Art)             (1976 & 79)                               Acceptance       & Inspections
1983                              ?                 Measure
     EVALUATION
                                                    quality
1984 PREVENTION        Beizer                       Find bugs,              + Integration
              (Craft?) (1984)                       show meets
                                                    requirements,
                                                    +prevent bugs
2000
         SCHOOL(S)                Kaner et al Find bugs, in service                         Realistic, pragmatic,
                                  (1988 & 99) of improving quality,                         normal
                                                    for customer needs
2011                Science?                        Experiment &
                                                                            Neo-Holistic?
                                                    Evolve?
                                                                                                    ©Thompson
Overall periods developed after Gelperin & Hetzel, “The Growth of Software Testing”,                  information
1988 CACM 31 (6) as quoted on Wikipedia                                                              Systems
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So, how would these “methods”
                                                                                          SIGiST
look if we adopt Myers & Popper?                                                   Specialist Interest Group in
                                                                                   Software Testing 21 Jun 2011




System Requirements/
Specification/ Design             “Aim to                                             Test is
                                  find bugs”                                   Y      “successful”
                                                               Test result =
                      Test                                      “as aim”?
                                      Test                                     N Test is so far
   Product                            result                                     “unsuccessful”



                                    “Aim to
  Hypothesis                                                                          Falsification
                                    falsify
                                                               Experiment      Y      confirmed
                                    hypothesis”
                                                                 result =
                                                               “as aimed”?
                     Experiment                                                N     Hypothesis
   Part of the                         Experiment
                                                                                     not yet
   cosmos                              result
                                                                                     falsified
                                                                                     ©Thompson
                                                                                       information
Note: this is starting with the “traditional” views of testing & science              Systems
                                                                                      Consulting Ltd       12
A current hot topic: testing versus
                                                                                    SIGiST
“just checking”                                                              Specialist Interest Group in
                                                                             Software Testing 21 Jun 2011




System Requirements/
Specification/ Design          Expected                                          Check
                               result                      Check         Y       “passes”
                                                          result =
                     “Check”                             Expected?
                                  Check                                  N       Check
  Product                         result                                         “fails”


               Other oracles
                                Other quality-related
System Requirements/
                               Ways           criteria                            Quality-
Specification/ Design
                               could fail                Test result =   Y        related info
                                                         appropriate
                     Test                                      ?                 Info on
                                  Test                                   N
                                                                                 quality
  Product                         result
                                                                                 issues
                                                                               ©Thompson
                                                                                 information
                                                                                Systems
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Exploratory testing is more sophisticated
                                                                                         SIGiST
than pre-designed, and does not demand                                            Specialist Interest Group in
                                                                                  Software Testing 21 Jun 2011

a system specification
         Context             Heuristics        Epistemology   Cognitive
                                                              psychology
                Other oracles
                                    Other quality-related     Abductive
 System Requirements/
                                   Ways           criteria    inference                Quality-
 Specification/ Design
                                   could fail                                 Y        related info
                                                              Test result =
                                                              appropriate
                      Test                                          ?                 Info on
                                          Test                                N
                                                                                      quality
   Product                                result                       Bug
                                                                                      issues
                                                                       advocacy
• Test Framing:
   – context, mission, requirements, principles, oracles, risks
   – models, value ideas, skills, heuristics, cost/value/time “issues”
   – mechanisms, techniques, procedures, execution methods
   – deliverables                                            ©Thompson
                                                               information
                                                                                       Systems
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Science should help to understand
                                                                                     SIGiST
overlapping models, and to derive                                             Specialist Interest Group in
                                                                              Software Testing 21 Jun 2011

better test models
• Development models & test models each cover                     REAL WORLD (desired)
  subsets of actual & potential reality
                                                                 DEV       TEST MODEL
• Examples of development model techniques:
                                                                 MODEL       (verified /
    – entity relationships                                       (expected) validated)
    – state transitions
• Examples of test model techniques – the above plus:
    –   equivalence partitioning, domain testing & boundaries
    –   transaction, control & data flows
    –   entity life history (CRUD)
    –   classification trees; decision tables                   after
    –   timing                                                  SOFTWARE TESTING:
                                                                A CRAFTSMAN’S
    –   opportunity for more?                                   APPROACH
                                                                Paul Jorgensen

• In “checking”, the test model tries to cover the                              SOFTWARE
  development model                                                             (observed)
• Testing (sapient) should expand its model beyond
                                                                                ©Thompson
  that, as far into actual/potential real behaviour as                            information
  stakeholders want and can pay for                                              Systems
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Heuristics, patterns & techniques –
                                                                                                                SIGiST
and scientific analogues?                                                                                Specialist Interest Group in
                                                                                                         Software Testing 21 Jun 2011


  Heuristics †                                                               Conjectures w
   • art of discovery in logic                                                • proposition that is unproven but is
   • education method in which                                                  thought to be true and
    student discovers for self                                                  has not been disproven
   • principle used in making decisions when                                               ?
     all possibilities cannot be fully explored!
                    ?                                                        Hypotheses w
  Patterns *                                                                  • testable statement based on
  • catchy title;                                                               accepted grounds
  • description of the problem addressed
                                                                                             ?
  • solution to the problem
  • context in which pattern applies                                         Theories w
  • some examples.                                                            • proposed explanation of empirical
                                                                              phenomena, made in a way consistent with
                    ?                                                         scientific method and satisfactorily tested
  Techniques †                                                                or proven
   • method of performance
   • manipulation                                                                                    ?
   • mechanical part of an                      Tests      Experiments
    artistic performance!
                                                                                                           ©Thompson
† Definitions based on Chambers 1981
                                                                                       +Laws!                information
                                                           w
                                                                                                            Systems
* Definitions based on Software Testing Retreat #2, 2003       Definitions based on Wikipedia 2011          Consulting Ltd       16
But wait! Is there one, agreed,
                                                                                     SIGiST
 “scientific method”?                                                         Specialist Interest Group in
                                                                              Software Testing 21 Jun 2011




• No! These are the first dozen I found (unscientifically*)
• Only two are near-identical, so here are eleven variants, all
  with significant differences! (extent, structure & content)
• The philosophy of science has evolved (see later slides) ©Tihompson
                                                                nformation
                                                                                   Systems
* Images from various websites, top-ranking of Google image search May 2011        Consulting Ltd     17
So... a post-Popper view of theories:
                                                                                             SIGiST
    how science could help coverage                                                   Specialist Interest Group in
                                                                                      Software Testing 21 Jun 2011

•    Coverage is multi-dimensional – so
     General Systems Thinking helps analyse
     dimensions, eg choose 2-D projections
•    And models need to map this multi-dimensional space –
     not quite a hierarchy:
      • Development Model, of which...
      • Test Model should be a superset, of which...
      • Real World is an unattainable superset – but Test
          should get as close as appropriate
•    Hybridise & innovate new techniques based on heuristics   Sources:
                                                               Neil Thompson EuroSTAR 1993
     & patterns – and taking inspiration from conjectures,     Doug Hoffman via www.testingeducation.org
     hypotheses, theories...
•    Remember multiple ways software can fail:                                         + see various
Program state                                    Program state, including
                                                 uninspected outputs
                                                                                       Bug
System state                                                    System state           Taxonomies
                                System
       Intended inputs          under               Monitored outputs
                                  test
Configuration and                               Impacts on connected
system resources                                devices / system resources              ©Thompson
                                                                                          information
From other cooperating
processes, clients or servers
                                               To other cooperating
                                               processes, clients or servers
                                                                                         Systems
                                                                                         Consulting Ltd       18
SIGiST
                        Specialist Interest Group in
                        Software Testing 21 Jun 2011




Part B

Evolution &
Value Flow ScoreCards
                         © Thompson
                           information
                           Systems
                           Consulting Ltd       19
Traditional Darwinian evolution (ie
                                                         SIGiST
biological)                                       Specialist Interest Group in
                                                  Software Testing 21 Jun 2011




                                           Image from www.qwickstep.com



                                                    ©Thompson
• Nearly everyone is familiar with this, but...
                                                      information
                                                     Systems
                                                     Consulting Ltd       20
...arguably Darwinan evolutionary
                                                                                                               SIGiST
principles apply beyond biology                                                                         Specialist Interest Group in
                                                                                                        Software Testing 21 Jun 2011

• There is a cascade (& approx symmetry!):
      – Biology depends on Organic Chemistry
      – Organic chemistry depends on the special
        properties of Carbon
      – Chemical elements in the upper part of
        the periodic table come from supernovae
      – Elements in the lower part of the periodic
        table come from ordinary stars
      – Elements are formed from protons,
        neutrons, electrons (Physics)
      – ... quarks... string theory?? etc
• It just so happens that humans are about
  equidistant in scale from the smallest                                                                (Ouroboros: Greek
  things we can measure to the largest                                                                  Οὐροβόρος or οὐρηβόρος,
                                                                                                        from οὐροβόρος ὄφις
• Humans have evolved to use tools, build                                                               "tail-devouring snake”)
  societies, read, invent computers...
• So, it is possible to think of pan-scientific                                                 Inventions
  evolution as a flow of value                                                                 by humans,
• Now, back to software lifecycles...                                                       eg Social Sciences
Sources: Daniel Dennett “Darwin’s Dangerous Idea”                                                         © Thompson
                                                                                                            information
          “cosmic Ouroboros” (Sheldon Glashow, Primack & Abrams, Rees etc)                                  Systems
Image from http://www.aaas.org/spp/dser/03_Areas/cosmos/perspectives/Essay_Primack_SNAKE.GIF                Consulting Ltd       21
The software lifecycle as a flow of value                                                             SIGiST
                                                                                               Specialist Interest Group in
                                                                                               Software Testing 21 Jun 2011


• Working systems have value; documents in themselves do not; so
  this is the            RAW MATERIALS                       FINISHED
                                                             PRODUCT
  quickest
  route!      a b  c         Stated
                          requirements
                                            Demonstrations &
                                            acceptance tests



                                                           Programming


• SDLCs are necessary, but introduce impediments to value flow:
  misunderstandings, disagreements…
  documents are like inventory/stock, or “waste”
                                                   Implicit
    a       b    c          a      b    d    requirements
                                   ’

                                            Documented
                                                                    ?           Acceptance tests
        I



                                I




                                            requirements
                                        ?
        Meeting / escalation to agree                 Intermediate documentation!
                                                                                                   ©Thompson
                                                                                                     information
                                                                Programming                         Systems
                                                                                                    Consulting Ltd     22
To improve value flow: agile methods
                                                                                      SIGiST
following principles of lean manufacturing                                     Specialist Interest Group in
                                                                               Software Testing 21 Jun 2011




LEVELS OF DOCUMENTATION,                                   FLOW OF FULLY-WORKING
pushed by specifiers                                           SOFTWARE, pulled by
                                                                  customer demand

                                   + Test Specifications




Requirements                                                                                 Accepted

                                                                                             System-
                                                                                             tested
      + Func
        Spec
                                                                                              WORKING
                                                                                             SOFTWARE
                                                                                Integrated
               + Technical
                   Design
                                                                        Unit /
                                                                        Component
                                                                        -tested
                        + Unit / Component
                                                                                 ©Thompson
                                                                                   information
                               specifications                                     Systems
                                                                                  Consulting Ltd       23
But any lifecycle should be improvable
                                                                        SIGiST
by considering the value flow through it                         Specialist Interest Group in
                                                                 Software Testing 21 Jun 2011



  • The context influences what deliverables are
    mandatory / optional / not wanted
  • Use reviews to find defects & other difficulties fast
  • Do Test Analysis before Test Design (again, this finds
    defects early, before a large pile of detailed test scripts
    has been written)
  • Even if pre-designed testing is wanted by stakeholders,
    do some exploratory testing also
  • “Agile Documentation”*:
        – use tables & diagrams
        – consider wikis etc
        – care with structure
                                                                  © Thompson
                                                                    information
* These points based on a book of that name, by Andreas Rüping
                                                                    Systems
                                                                    Consulting Ltd        24
Testing has a hierarchy, eg...                                                                     SIGiST
                                                            Levels of                       Specialist Interest Group in
                                                                                            Software Testing 21 Jun 2011
                                                            system &                                 Risks &
  Levels of                          Levels of              service                                  testing
  specification                      stakeholders           integration                          responsib’s
                                                                + Business                       Users may
                                     Business,                   processes
                                                                               Acceptance        be unhappy (so
 Requirements                        Users,                                      Testing
                                                                                                 generate
                                     Business Analysts,
                                     Acceptance Testers                                          confidence)
                                                                                            System may contain
       Functional &                   Architects,                                           bugs not found by
                                                                             System
       NF specifica-
                                      “independent”                          Testing        lower levels (so seek
           tions
                                             testers                                        bugs of type z)

               Technical              Designers,                  Integration
                                                                                       Units may not interact
             spec, Hi-level                                                            properly (so seek bugs
                                      integration                   Testing
                design
                                          testers                                      of type y)

                                                                                  Individual units may
                   Detailed            Developers,                Unit
                   designs                                       Testing
                                                                                  malfunction (so seek bugs
                                       unit testers                               of type x)



Remember: not only for waterfall or V-model SDLCs, rather
   iterative / incremental go down & up                                                       ©Thompson
   through layers of stakeholders,                                                              information
   specifications & system integrations                                                        Systems
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...Quality and Science can also be seen as
                                                                                SIGiST
hierarchies, which testing can parallel                                  Specialist Interest Group in
                                                                         Software Testing 21 Jun 2011




                                                Levels of
                                                system &
               Layers of     Levels of          service                  Layers of
               quality       stakeholders       integration              science
                                                    + Business
Static values:             Business,                 processes

• Intellectual             Users,                                       Philosophy
                           Business Analysts,
• Social                   Acceptance Testers                          Social sciences

                             Architects,                            Biology (& systems
• Biological                 “independent”
                                                                              thinking)
                                    testers
                                                                  Chemistry: Organic
                              Designers,
                              integration                        Chemistry: Inorganic
                                  testers
• Inorganic
                                 Developers,                               ©Thompson
                                 unit testers
                                                             Physics         information
                                                                            Systems
                                                                            Consulting Ltd       26
Value flows down through,
                                                                    SIGiST
then up through, these layers                                Specialist Interest Group in
                                                             Software Testing 21 Jun 2011




                                      Levels of
                                      system &
       Desired     Levels of          service          Tested (“known”)
       quality     stakeholders       integration      quality
                                          + Business
                 Business,                 processes

                 Users,
                 Business Analysts,
                 Acceptance Testers


                   Architects,
                   “independent”
                          testers


                    Designers,
                    integration
                        testers


                       Developers,                             ©Thompson
                       unit testers                              information
                                                                Systems
                                                                Consulting Ltd       27
So, test appropriately to your scale                                         SIGiST
                                                                      Specialist Interest Group in
                                                                      Software Testing 21 Jun 2011




                             Physics                            Physics (gravity
                             (quantum                                      end)
                             end)

  Unit
 Testing




                         Chemistry:
           Integration   Inorganic
             Testing
                             Organic
                                       Biology
                                                 Systems     Social sciences
                         System
                                                 thinking)
                         Testing                             Acceptance
                                                               Testing

                                                                          ©Thompson
                                                                            information
                          Understanding of solution                        Systems
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How different sciences can inspire
                                                               SIGiST
different levels of testing                             Specialist Interest Group in
                                                        Software Testing 21 Jun 2011


• First, Unit/Component Testing (Physics):
   – think quanta (smallest things you can do to the software),
     equivalence partitions, data values
• For Integration Testing (Chemistry):
   – think about interactions, what reactions should be,
     symmetry, loops, valencies, performance of interfaces
• For System Testing (Biology):
   – fitness for purpose, entity life histories, ecosystems,
     palaeontology (historic bugs)
• For Acceptance Testing:
   – think “Social Sciences”: what are contractual obligations?
• For each test level, consider and tune the value which
  that level is adding...                        ©T            hompson
                                                             information
                                                             Systems
                                                             Consulting Ltd      29
Value Flow ScoreCards                                                                    SIGiST
 (...have been presented previously, so these slides are for background           Specialist Interest Group in
                                                                                  Software Testing 21 Jun 2011
      and will be skimmed through quickly in the presentation)
                                                              Financial
• Based on Kaplan & Norton                                    Efficiency
                                                              Productivity
  Balanced Business Scorecard                                 On-time,
                                                                  in budget
  and other “quality” concepts             Supplier
                                                              - Cost of quality
                                                                                        Customer
                                                                                        VALIDATION
                                           Upward
• Value chain ≈ Supply chain:              management
                                                                                        Risks
                                                                                        Benefits
                                                                                        Acceptance
    – in the IS SDLC, each participant Information
                                        gathering
                                                                                        Satisfaction
                                                                                        - Complaints
      should try to ‘manage their                             Improve-
      supplier’                                               ment
    – for example, development                                eg TPI/TMM…
                                                              Predictability
      supplies testing                                        Learning
                                                              Innovation
      (in trad lifecycles, at least!)
    – we add supplier viewpoint to the
      other 5, giving a 6th view of quality
• So, each step in the                      Process           Product
                                            Compliance        VERIFICATION
  value chain can manage its                eg ISO9000
                                            Repeatability
                                                              Risks
                                                              Test coverage
  inputs, outputs and                       - Mistakes        - Faults
                                                                                    ©Thompson
  other stakeholders                                          - Failures
                                                                                      information
                                                                                     Systems
                                                                                     Consulting Ltd       30
Value Flow ScoreCards can be                                                                                                                    SIGiST
cascaded (...but you don’t necessarily need all of these!)                                                                              Specialist Interest Group in
                                                                                                                                        Software Testing 21 Jun 2011




Business Analysts          Requirements Reviewers         Acceptance Test Analysts                           AT Designers & Scripters          Acceptance Testers




           Architects               Func Spec Reviewers             Sys Test Analysts                    ST Designers & Scripters             Sys Testers




                        Designers         Tech Design Reviewers         Int Test Analysts              IT Designers, Scripters & Executers




                                                                        Component Test Analysts, Designers & Executers?
Pieces of a jig-saw
In addition to “measuring” quality
information within the SDLC:                                                         via pair programming?

• can use to align SDLC principles with                                                                                                      ©Thompson
                                                                           Developers
    higher-level principles from the                                                                                                           information
                                                                                                                                              Systems
    organisation                                                                                                                              Consulting Ltd        31
The Value Flow ScoreCard in action                                                       SIGiST
                                                                                  Specialist Interest Group in
                                                                                  Software Testing 21 Jun 2011




           Financial                                                   Customer     Financial     Improv’t
                                        Supplier   Process   Product




Supplier   Improv’t    Customer




Process    Product



                                  • Yes – it’s just a table!
                                    …Into which we can put
                                      useful things…
                                  • We start with repositionable
                                    paper notes, then can                           ©Thompson
                                    put in spreadsheet(s)                             information
                                                                                     Systems
                                                                                     Consulting Ltd       32
Use #1, Test Policy:
                                                                                                                                                      SIGiST
 All views included?                                                                                                                       Specialist Interest Group in
                                                                                                                                           Software Testing 21 Jun 2011
 Why-What-How (G-Q-M) thought through?
Organisation’s                                      Organisation’s ScoreCards
Goals &
             Supplier                  Process            Product             Customer         Financial             Improvement & Infrastructure
Objectives Upward                      Compliance         VERIFICATION        VALIDATION       Efficiency
                      management       eg ISO9000         Risks               Risks            Productivity          eg TPI/TMM…
                                       Repeatability      Test coverage       Benefits         On-time,              Predictability
                      Information                                             Acceptance           in budget         Learning
 Why                  gathering
                                       - Mistakes
                                                          - Faults
                                                          - Failures
                                                                              Satisfaction
                                                                              - Complaints     - Cost of quality
                                                                                                                     Innovation

                       • IS actively                        • Products        • Products         • Proj Mgr is       • Staff must be   • Constant       • Use TestFrame
Objectives              supports                             to satisfy        to be fit          responsible         certified         improv’t of      for test analysis
                        employees                            specified         for purpose        for quality                           dev & test       & execution
            GOAL                                             requirements                                                               processes
                       • Indep-        • (comprehensive                                                                                                 • Automate regr
                                                                              • Bus Mgt is       • Testing
                        endence         scope)              • Detect                                                                                     tests as much
                                                                               responsible        prioritised &
                        increases                            defects                                                                                     as possible
                                                                               for enforcing      managed
                        with                                 early
                                                                               Test Policy
What                    test type                                                                                                                     • Defect source
                                                                                                                                                      analysis
                                       • Both static        • Defect          • Product                                           • TMM levels
Measures                                & dynamic            Detection         risks
                                                                                                                    • ISTQB                             • Freq of process
                                                                                                                                                         adjustments
                                       • Planning,           Percentage
    QUESTION                            preparation                           • Importance                                                               heeding metrics
                                        & evaluation                           of req’ts
                                       • Software &                                                                • Advisors  • TMM level 2             • Twice per year
Targets                                 related work                                                                Expert      at least, now
                                        products                                                                   • Managers
        METRIC                                                                                                      Advanced   • TMM level 3
                                                                                                                   • Analysts   within 2 years
 How                                                                                                                Foundation
Initiatives
                                                                                                                                             ©Thompson
Source: summarised from an example in TestGrip by Marselis, van Royen, Schotanus & Pinkster (CMG, 2007)                                        information
                                                                                                                                              Systems
                                                                                                                                              Consulting Ltd            33
Use #2, test coverage:                                                                                                                   SIGiST
Test conditions as measures & targets (not test cases!)                                                                         Specialist Interest Group in
                                                                                                                                Software Testing 21 Jun 2011




 (from             Supplier            Process          Product                 Customer         Financial           Improvement &
 LEVEL TEST PLAN   Upward              Compliance       VERIFICATION            VALIDATION       Efficiency          Infrastructure
                   management          eg ISO9000       Risks                   Risks            Productivity        eg TPI/TMM…
 and               Info from other     Repeatability    Test coverage           Benefits         On-time,            Predictability
 TEST BASES)       levels of                                                    Acceptance           in budget       Learning
                   Treble-V model                       - Faults                Satisfaction                         Innovation
                                       - Mistakes       - Failures              - Complaints     - Cost of quality
                                        Test Items                                Product         Constraints
                                        (level of                                 benefits
 Objectives        Features to be
                                         integration)
                                                           Test Basis           Features to be
                   tested                                  References           tested

                      Product             Product            Product                  Product         Product
                      Risks               Risks              Risks                    Risks           Risks

 Measures
                                                                      Areas we
                                                                      could cover
                                                                                                                                 Agreed
                                                                     Test Conditions                                             with
 Targets                                                             we intend
                                                                     to cover                                                    stakeholders
                                                                     Objectives for
 Initiatives                         (to next level
                                                                     Test Cases


                                     of sys design)                                                                                   ©Thompson
                                                                                      (to test design                                   information
                                                                                       & execution)                                    Systems
                                                                                                                                       Consulting Ltd   34
Use #3: process improvement, eg via
                                                                                                                            SIGiST
Goldratt’s Theory of Constraints:                                                                                    Specialist Interest Group in
                                                                                                                     Software Testing 21 Jun 2011

“Swimlane” symptoms, causes & proposed remedies
                   Supplier      Process         Product         Customer       Financial           Improvement &
                   Upward        Compliance      VERIFICATION    VALIDATION     Efficiency          Infrastructure
                   management    eg ISO9000      Risks           Risks          Productivity        eg TPI/TMM…
                                 Repeatability   Test coverage   Benefits       On-time,            Predictability
                   Information                                   Acceptance         in budget       Learning
                   gethring                      - Faults        Satisfaction                       Innovation
                                 - Mistakes      - Failures      - Complaints   - Cost of quality

                                                                                                       CURRENT ILLS
Objectives
                                                                                                                           CONFLICT
                                                                                                                           RESOLUTION

                                                                                                       FUTURE REMEDIES

Measures
                                                                                                     PRE-
                                                                                                     REQUISITES
Targets

                                                                                                     TRANSITION
Initiatives
                                                                                                                       ©Thompson
Note: this is similar to Kaplan & Norton’s “Strategy Maps” (Harvard Business School Press 2004)                          information
                                                                                                                        Systems
When cause-effect branches form feedback loops, this becomes part of Systems Thinking                                   Consulting Ltd       35
Use #4a: context-driven testing, eg
Goldratt conflict resolution on process areas with choices                                                                                    SIGiST
                                                                                                                                       Specialist Interest Group in
From                                                                                                                                   Software Testing 21 Jun 2011
                Supplier           Process             Product                Customer           Financial           Improvement &
Context /       Upward             Compliance          VERIFICATION           VALIDATION         Efficiency          Infrastructure
Circumstances   management         eg ISO9000
                                   Repeatability
                                                       Risks
                                                       Test coverage
                                                                              Risks
                                                                              Benefits
                                                                                                 Productivity
                                                                                                 On-time,
                                                                                                                     eg TPI/TMM…
                                                                                                                     Predictability
                Information                                                   Acceptance             in budget       Learning
                gathering                              - Faults               Satisfaction                           Innovation
                                   - Mistakes          - Failures             - Complaints       - Cost of quality

                 Legal:             Process                  Application       Sector            Job type & size
                 • regulation       constraints, eg:        characteristics                        Resources:
Objectives       • standards        • quality mgmt
                                                                                     Culture
                                                                                                   • money ( skills, environments)           CURRENT
                                    • configuration          Technical                             • time                                     SITUATION
                   Moral:            mgmt                      risks
                                                                               Business risks
                   • safety
                                                                                                                       Technology


                   CHOICE AREAS...

                                Test specifications                                              Handover & acceptance                etc (about 30
                                                                                                criteria                                categories)
Measures
                                informal           formal                                         informal           formal                  CONFLICT
                                                                                                                                             RESOLUTION




                                  Where in the range                                                  Where in the range                     DESIRED
Targets                           (specific aspects)                                                  (specific aspects)                     SITUATION
                                                                                                                                         ©Thompson
                                                                                                                                           information
Initiatives         Appropriate Testing in this context / circumstances                                                                   Systems
                                                                                                                                          Consulting Ltd       36
Use #4b: lifecycle methodology selection
                                                                                                                                                     SIGiST
/ design, Value Flow ScoreCard as unifying framework                                                                                          Specialist Interest Group in
                                                                                                                                              Software Testing 21 Jun 2011
              Supplier           Process                Product                  Customer             Financial              Improvement &
              Upward             Compliance             VERIFICATION             VALIDATION           Efficiency             Infrastructure
              management         eg ISO9000             Risks                    Risks                Productivity           eg TPI/TMM…
                                 Repeatability          Test coverage            Benefits             On-time,               Predictability
              Information                                                        Acceptance               in budget          Learning
              gathering                                 - Faults                 Satisfaction                                Innovation
                                 - Mistakes             - Failures               - Complaints         - Cost of quality



Objectives       Risks              Risks                   Risks                    Risks                 Risks                  Risks                    BALANCE




                 Game Theory......................................................................................................
                                                                                                  “METHODOLOGY PER PROJECT”

                  ...........................................(any other approaches?)...........................................

Measures
                                                              Conflicts & balances

                                                            One hand                 The other



Targets


                                   Appropriate lifecycle methodology in this                                                                    ©Thompson
Initiatives                                                                                                                                       information
                                           context / circumstances                                                                               Systems
                                                                                                                                                 Consulting Ltd       37
A further use, #4c??                                       SIGiST
                                                    Specialist Interest Group in
                                                    Software Testing 21 Jun 2011




• Could Value Flow ScoreCard ideas help discuss & bridge
  the (arguably) growing divide between traditional &
  agile software practitioners, eg:
  - waterfall, V-model, W-model, iterative, incremental...?
  - “schools” of software testing, eg Analytic, Standard,
    Quality, Context-Driven, Agile... Factory, Oblivious...?
  - scripted (or at least pre-designed) & exploratory testing?


• To attempt this, let’s extend the evolution & value flow
concepts to...
                                                      ©Thompson
                                                        information
                                                       Systems
                                                       Consulting Ltd       38
SIGiST
                     Specialist Interest Group in
                     Software Testing 21 Jun 2011




Part C

Emergence &
Value Flow Science
                      © Thompson
                        information
                        Systems
                        Consulting Ltd       39
Evolution as Sophistication plotted
                                                                 SIGiST
 against Diversity                                        Specialist Interest Group in
                                                          Software Testing 21 Jun 2011



                                Sophistication




                                              Diversity

                                                            ©Thompson
                                                              information
                                                             Systems
Source: Daniel Dennett “Darwin’s Dangerous Idea”             Consulting Ltd       40
Punctuated equilibria                                                                                              SIGiST
                                                                                                             Specialist Interest Group in
                                                                                                             Software Testing 21 Jun 2011
    Sophistication                                Sophistication
                                                                                        (equilibrium)
                                                                                                        Spread into new niche,
                                                                                                        eg Mammals
                                                                                                        Mass extinction,
                                                                               (equilibrium)            eg Dinosaurs

                                                                                                        “Explosion” in species,
                                                                                                        eg Cambrian
                                                                       (equilibrium)

  “Gradual” Diversity                    Punctuated Diversity
  Darwinsim                              equilibria
                                                            Number of
                          Sophistication
                                                              species




                                                                               Diversity
                                                                                                               ©Thompson
“Punctuated equilibra” idea originated by Niles Eldredge & Stephen Jay Gould
                                                                                                                 information
                                                                                                                Systems
Images from www.wikipedia.org                                                                                   Consulting Ltd       41
Evolution of Science overall                     SIGiST
                                          Specialist Interest Group in
                                          Software Testing 21 Jun 2011




                                         Social sciences



                               Biology
                     Organic


              Inorganic
              Chemistry


                                            ©Thompson
    Physics                                   information
                                             Systems
                                             Consulting Ltd       42
Not only Evolution, but Emergence:
                                                                                                              SIGiST
 progress along order-chaos edge                                                                       Specialist Interest Group in
                                                                                                       Software Testing 21 Jun 2011




  • For best innovation & progress, need
    neither too much order
    nor too much chaos
  • “Adjacent Possible”

                                                                                                      Social sciences


                                                                          Biology




                                     Chemistry


              Physics                                                                                    ©Thompson
                                                                                                           information
Extrapolation from various sources, esp. Stuart Kauffmann, “The Origins of Order”, “Investigations”       Systems
                                                                                                          Consulting Ltd       43
OK, what’s this got to do with
                                              SIGiST
software testing?                      Specialist Interest Group in
                                       Software Testing 21 Jun 2011




                                            Computers

                                       • We have an
                               Books     important
                                         and difficult
                                         job to do
                    Language
                                         here!
                                         ©Thompson
         Tools                             information
                                          Systems
  Social sciences                         Consulting Ltd       44
...and computers are evolving, in
                                                  SIGiST
both sophistication and diversity,         Specialist Interest Group in
                                           Software Testing 21 Jun 2011


faster than software testing?




                                             Artificial
                                             Intelligence?!
           4GL

                               Internet,    • Are we
                 Object        Mobile         ready
          3GL    Orientation   devices
                                              to test
    2GL                                       AI??
                                             ©Thompson
   1GL                                         information
                                              Systems
   Computers                                  Consulting Ltd       45
The Philosophy of Science is also
                                                             SIGiST
evolving!                                             Specialist Interest Group in
                                                      Software Testing 21 Jun 2011


                                            ##




                                          Laudan
                                        Lakatos      Bayesianism,
                                                     Grounded
                                     Kuhn
                                                     Theory...
                                  Popper


                     Empiricism
                                  • So, perhaps the
                Positivism         Philosophy of Software Testing
                Logical            could learn from this,
                                   perhaps it’s also evolving?...
                                                        ©Thompson
    Classical                                             information
                                                         Systems
                                                         Consulting Ltd       46
SIGiST
                     Specialist Interest Group in
                     Software Testing 21 Jun 2011




Part D

Platforms & Cranes
(Genes to Memes)
                      © Thompson
                        information
                        Systems
                        Consulting Ltd       47
Biological reproduction & evolution
                                                                          SIGiST
is controlled by Genes                                             Specialist Interest Group in
                                                                   Software Testing 21 Jun 2011


                                                 Replication & Selection

                               Sophist-
                               ication




                                                                            Mutation
                               Diversity                             ©Thompson
                                                                       information
Image from www.qwickstep.com   Image from .schools.wikipedia.org      Systems
                                                                      Consulting Ltd       48
Memes as an extension of the
                                                                                                  SIGiST
Genes concept                                                                              Specialist Interest Group in
                                                                                           Software Testing 21 Jun 2011


                                                            Replication & Selection


    Cranes
                                                           “Other
                                                          imitable
                                                      phenomena”


                                                            Writing

                Platforms
                                                            Speech



                                                            Rituals


                                                          Gestures
                     Mental, social &
                     cultural evolution
                                                                       Symbols     Ideas      Beliefs      Practices



                                                         Image from .www.salon.com                Mutation
                                                        Taxonomy from www.wikipedia.org
                                                                                             ©Thompson
    Biological evolution                                                                       information
                            Theme developed from Daniel Dennett “Darwin’s Dangerous Idea”
                                                                                              Systems
                                                                                              Consulting Ltd       49
Some candidates for Memes in
                                                                                                                       SIGiST
software testing                                                                                                Specialist Interest Group in
                                                                                                                Software Testing 21 Jun 2011


           Effectiveness                 Always-consider

                                                                           Efficiency
     Risk management               Quality management
                                                             Decide process targets         Assess where errors originally made
                                                             & improve over time
       Insurance                  Assurance               Be pragmatic over quality targets
                                      Plan early, then                                                       Define & use metrics
                 Give confidence (AT) rehearse-run,      Use handover & acceptance criteria
    Define & detect errors (UT,IT,ST) acceptance tests
   V-model: what testing against         W-model: quality management             Use independent system & acceptance testers

Risks: list & evaluate                Tailor risks & priorities etc to factors          Use appropriate skills mix

                                      Refine test specifications progressively:        Define & agree roles & responsibilities
Prioritise tests based on risks
                                      Plan based on priorities & constraints
                                      Design flexible tests to fit                     Use appropriate techniques & patterns
Define & measure
                                      Allow appropriate script format(s)
test coverage
                                      Use synthetic + lifelike data                    Use appropriate tools

Allow & assess for coverage changes        Document execution & management procedures                     Optimise efficiency

                                                   Distinguish problems from change requests
                                  Measure progress & problem significance              Prioritise urgency & importance
Quantify residual risks & confidence                                                 Distinguish retesting from regression testing
                                                                                                                  ©Thompson
                                                                                                                    information
Source: Neil Thompson STAREast 2003                                                                                Systems
                                                                                                                   Consulting Ltd       50
Four, five, six... schools of
                                                                                                              SIGiST
 software testing?                                                                                     Specialist Interest Group in
                                                                                                       Software Testing 21 Jun 2011
 (Updated version) March 2007
 Copyright © 2003-2007 Bret Pettichord. Permission to reproduce granted with attribution

                                                                                                   Emphasis on
                                                Oblivious /                                        policing developers and
                                                Groucho?                                           acting as “gatekeeper”

Emphasis on analytical methods
for assessing the quality
of the software, including
improvement of testability by
improved precision of specifications                                               Factory: Emphasis on reduction of
and many types of modeling                                                                           testing tasks to
                                               (Control):                                            routines that can be
                                               Emphasis on                                           automated or
                                               standards and                                         delegated to cheap labour
                                               processes that
                                               enforce or
                                               rely heavily
                      Emphasis on              on standards                 (Test-Driven):
                      adapting to                                           emphasis on
                      the circumstances                                     code-focused testing               Neo-
                      under which                                           by programmers                  Holistic?
                      the product is
                                                   Axiomatic
                      developed and used               ?                                                    (like C-D)

                                                                                                         ©Thompson
Annotations by Neil Thompson after the Bret Pettichord ppt (blue text),                                    information
                                                                                                          Systems
the list in Cem Kaner’s blog December 2006 (black text) , and other sources! (red text)                   Consulting Ltd       51
Learning from the “Schools”
                                                                SIGiST
situation                                                Specialist Interest Group in
                                                         Software Testing 21 Jun 2011




 • Think in terms of memes: evolution and transmission
 • Separate “what people have been taught” from:
    – what their bosses say they want (or should want??)
    – what their personalities push them towards
 • Is school behaviour volatile? (context-driven!?)
 • Things we could adapt from other disciplines:
    – see various conference talks, eg oil exploration
    – but what about insurance, and their actuaries?!
 • Preparing for the future, eg testing Artificial Intelligence:
    – what happened to Genetic Algorithms?
    – what’s the latest Bayesian application?
                                                          © Thompson
                                                            information
                                                            Systems
                                                            Consulting Ltd        52
SIGiST
                        Specialist Interest Group in
                        Software Testing 21 Jun 2011




Conclusions & Summary

                         © Thompson
                           information
                           Systems
                           Consulting Ltd       53
Conclusions                                         SIGiST
                                             Specialist Interest Group in
                                             Software Testing 21 Jun 2011

              • The Ouroboros looks better with
                software testing at the top! Value
                flows upwards :
                  •   (right) from the Big Bang to planet Earth
                      and human habitations; and
                  •   (left) from subatomic particles to humans
                  •   (the “origin”, Quantum Gravity?, yet to be
                      agreed)
              • Value Flow ScoreCards are useful, but
                this talk is more about applying the
                layered principles of science to IT
                quality
              • Humans now evolve in terms of
                technology-aided Memes, and we can
                use that to understand & develop the
                future of software testing
                                               ©Thompson
                                                 information
                                                Systems
                                                Consulting Ltd       54
Recap of messages for Testing &
                                                            SIGiST
Quality                                              Specialist Interest Group in
                                                     Software Testing 21 Jun 2011



• When strategising, planning and performing testing:
  – test according to your scale, using analogies from different
    sciences to help “frame” your tests
  – use Value Flow Scorecards to understand and balance your
    stakeholders
  – design experiments to seek different bug types at different
    levels (don’t just “falsify” the opposite experiment)
• When considering your position & future in the
  testing industry:
  – it’s not just teaching but also psyche, and what bosses
    want
  – “stand on the shoulders of giants” ie make use of the
    platforms which give huge leverage (eg exploratory
    automation)                                        ©T   hompson
                                                          information
                                                          Systems
                                                          Consulting Ltd      55
Some wider advice                                         SIGiST
                                                   Specialist Interest Group in
                                                   Software Testing 21 Jun 2011




 • When reading new material, use the Adjacent
   Possible – consider reading two authors at
   once (or maybe three):
   – either different representations of similar
     opinions, or
   – apparently opposing opinions
 • (I’ve been quoting pairs of books on Twitter,
   “Things To Read Together”)
                                                    © Thompson
                                                      information
                                                      Systems
                                                      Consulting Ltd        56
References                                                   SIGiST
                                                      Specialist Interest Group in
                                                      Software Testing 21 Jun 2011




• Already quoted slide-by-slide – for summary of main
  sources see associated article in “The Tester”
• Stop Press (since preparing this talk) – see also related
  views:
   – The Software Testing Timeline, www.testingreferences.com
   – Stuart Reid, “Lines of Innovation in Software Testing”, 2011
     paper
   – Jurgen Appelo, “Management 3.0” (2011 book and website,
     about agile leadership practices – makes significant use of
     complexity theory, eg Kauffman)

                                                       © Thompson
                                                         information
                                                         Systems
                                                         Consulting Ltd        57
SIGiST
                          Specialist Interest Group in
                          Software Testing 21 Jun 2011




• Thanks for listening!
                            ©Thompson
• Questions?                 information
                             Systems
                             Consulting Ltd       58

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The Science of Software Testing - Experiments, Evolution & Emergence (2011)

  • 1. The Science of Software Testing: SIGiST Experiments, Evolution & Emergence Specialist Interest Group in Software Testing 21 Jun 2011 via Value Flow v1.0 Neil Thompson ©Thompson information Thompson information Systems Consulting Ltd Systems Consulting Ltd 1
  • 2. In the beginning testing was Methods (or Psychology?) – then came SIGiST Specialist Interest Group in the Arts & Crafts movement(s)! Software Testing 21 Jun 2011 Contrary to popular belief, the first book devoted to software testing was 1973, ed. Bill Hetzel: • (technically, a conference proceedings, Chapel Hill North Carolina 1972) • contains the first V-model?! But NB Jerry Weinberg had written in 1961 & 1971 of testing as intriguing, puzzle, a psychological problem Glenford Myers (1979) The Art...: • but 1976 “unnatural, destructive process”... “problem in economics” Brian Marick (1995) The Craft...: • specifically for subsystem testing & object-oriented Paul Jorgensen (1995) ...A Craftsman’s approach: • “Mathematics is a descriptive device that helps ©Thompson information Systems us better understand software to be tested” Consulting Ltd 2
  • 3. More about Gerald M. Weinberg SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 • Ph.D. in Psychology (dissertation 1965 “Experiments in Problem Solving”) • In 1961’s Computer Programming Fundamentals with Herbert Leeds (revised 1966 & 1970): – “testing... is by far the most intriguing part of programming” – “seldom a step-by-step procedure”... “normally must circle around” • 1967 Natural Selection as applied to Computers & Programs (!) • 1971 The Psychology of Computer Programming: – “testing is first and foremost a psychological problem” – “one way to guard against... stopping testing too soon... is to prepare the tests in advance of testing and, if possible in advance of coding” – General Systems Thinking (1975): – the science of modelling and simplifying complex, open systems – Systems Thinking (1992) – “observe what’s happening and ...understand the significance” – feedback loops, locking on to patterns, controlling & changing Acknowledgement to James Bach’s summary in “The Gift of Time” (2008 ©Thompson information essays in honour of Jerry Weinberg on his 75th birthday) Systems Consulting Ltd 3
  • 4. But what is software testing now? SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Engineering? Graham Bath & Judy McKay (2008): • But “engineering” isn’t in glossary, or even index! • “What is a Test Analyst? Defining a role at the international level is not easy...” Profession? • EuroSTAR 2010, Isabel Evans and others • Magazine(s) Context-Driven? Yes but: • Context-Driven school and artistic? C-D and engineering??? • “Craft” is often used in Context-Driven discussions • Plus science & passion! • Also, more later about the ©Thompson information “schools” of software testing! Systems Consulting Ltd 4
  • 5. Defining Quality is even more SIGiST difficult! Specialist Interest Group in Software Testing 21 Jun 2011 Robert M Pirsig: • Zen and the Art of Motorcycle Maintenance – an Inquiry into Values (Bodley Head 1974, also see http://en.wikipedia.org/wiki/Zen_and_the_Art_of_ Motorcycle_Maintenance ) • Lila – an Inquiry into Morals (Bantam 1991, also see http://en.wikipedia.org/wiki/Lila:_An_Inquiry_into_ Morals ) ©Thompson information Systems Consulting Ltd 5
  • 6. “Quality is value to some person(s)” SIGiST Specialist Interest Group in Jerry Weinberg, Software Testing 21 Jun 2011 Quality Software Management 1992 Quality is Yes, but... Quality is value to me value to me Quality is Quality is value to me value to me Quality is value to me Quality is Quality is value to me value to me ©Thompson information “Summit” image from www.topnews.in Systems Consulting Ltd 6
  • 7. “The Science of Software Testing” SIGiST isn’t a book yet, but... Specialist Interest Group in Software Testing 21 Jun 2011 • Boris Beizer (1984) experimental process, and (1995) falsifiability (the well-known Popper principle) • Rick Craig & Stefan Jaskiel (2002) black-box science & art, “white-box” science • Marnie Hutcheson (2003) software art, science & engineering Kaner, Bach & Pettichord (2002) explicit science: • theory that software works, experiments to falsify • testers behave empirically, think sceptically, recognise limitations of “knowledge” • testing needs cognitive psychology, inference, conjecture & refutation ©Thompson information • all testing is based on models Systems Consulting Ltd 7
  • 8. Some bloggers have been more SIGiST specific and detailed Specialist Interest Group in Software Testing 21 Jun 2011 Paul Carvalho (www.staqs.com) – testing skills include: • learning / relearning scientific method (multiple sources!) • knowledge of probability & statistics Randy Rice (www.riceconsulting.com) – science rigour decreasing? but: • testing analogies with observation, experiment, hypothesis, law etc David Coutts (en.wikipedia.org/wiki/User:David_Coutts) – yes “context” but: • both science & software testing have “right / wrong answers”, so... • test passes/fails based on its requirements. However, science & testing... • go beyond falsificationism to economy (few theories explaining many observations), consistency, maths foundation & independent verification • retesting is a different theory BJ Rollison (blogs.msdn.com/b/imtesty/ - note this is on his old blog) : • too many hypotheses to test in a reasonable time • debugging is scientific also Cem Kaner (www.kaner.com) – software testing as a social science : • software is for people, we should measure accordingly • bad theories & models give blind spots & impede trade-offs ©Tihompson nformation Apologies to anyone I’ve so far missed! Systems Consulting Ltd 8
  • 9. SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Part A Experiments © Thompson information Systems Consulting Ltd 9
  • 10. Why should it be useful to treat SIGiST testing as a science? Specialist Interest Group in Software Testing 21 Jun 2011 System Requirements/ Specification/ Design Expected Test result Y “passes” Test result = Test Expected? Test N Test Product result “fails” Hypothesis Expected Hypothesis result Experiment Y confirmed result = Expected? Experiment N Hypothesis Part of the Experiment rejected cosmos result ©Thompson information Note: this is starting with the “traditional” views of testing & science Systems Consulting Ltd 10
  • 11. What is software testing? Definitions SIGiST through the ages Specialist Interest Group in Software Testing 21 Jun 2011 PERIOD EXEMPLAR OBJECTIVES SCOPE APPROACH DEBUGGING Weinberg Test + Debug Programs Think, Iterate Pre- (Psychology) (1961 & 71) 1957 DEMONSTRATION Hetzel Show meets Verify, +maybe Programs (Method) (1972) requirements Prove, Validate, “Certify” 1976 DESTRUCTION Myers Find bugs Programs, Sys, + Walkthroughs, Reviews (Art) (1976 & 79) Acceptance & Inspections 1983 ? Measure EVALUATION quality 1984 PREVENTION Beizer Find bugs, + Integration (Craft?) (1984) show meets requirements, +prevent bugs 2000 SCHOOL(S) Kaner et al Find bugs, in service Realistic, pragmatic, (1988 & 99) of improving quality, normal for customer needs 2011 Science? Experiment & Neo-Holistic? Evolve? ©Thompson Overall periods developed after Gelperin & Hetzel, “The Growth of Software Testing”, information 1988 CACM 31 (6) as quoted on Wikipedia Systems Consulting Ltd 11
  • 12. So, how would these “methods” SIGiST look if we adopt Myers & Popper? Specialist Interest Group in Software Testing 21 Jun 2011 System Requirements/ Specification/ Design “Aim to Test is find bugs” Y “successful” Test result = Test “as aim”? Test N Test is so far Product result “unsuccessful” “Aim to Hypothesis Falsification falsify Experiment Y confirmed hypothesis” result = “as aimed”? Experiment N Hypothesis Part of the Experiment not yet cosmos result falsified ©Thompson information Note: this is starting with the “traditional” views of testing & science Systems Consulting Ltd 12
  • 13. A current hot topic: testing versus SIGiST “just checking” Specialist Interest Group in Software Testing 21 Jun 2011 System Requirements/ Specification/ Design Expected Check result Check Y “passes” result = “Check” Expected? Check N Check Product result “fails” Other oracles Other quality-related System Requirements/ Ways criteria Quality- Specification/ Design could fail Test result = Y related info appropriate Test ? Info on Test N quality Product result issues ©Thompson information Systems Consulting Ltd 13
  • 14. Exploratory testing is more sophisticated SIGiST than pre-designed, and does not demand Specialist Interest Group in Software Testing 21 Jun 2011 a system specification Context Heuristics Epistemology Cognitive psychology Other oracles Other quality-related Abductive System Requirements/ Ways criteria inference Quality- Specification/ Design could fail Y related info Test result = appropriate Test ? Info on Test N quality Product result Bug issues advocacy • Test Framing: – context, mission, requirements, principles, oracles, risks – models, value ideas, skills, heuristics, cost/value/time “issues” – mechanisms, techniques, procedures, execution methods – deliverables ©Thompson information Systems Consulting Ltd 14
  • 15. Science should help to understand SIGiST overlapping models, and to derive Specialist Interest Group in Software Testing 21 Jun 2011 better test models • Development models & test models each cover REAL WORLD (desired) subsets of actual & potential reality DEV TEST MODEL • Examples of development model techniques: MODEL (verified / – entity relationships (expected) validated) – state transitions • Examples of test model techniques – the above plus: – equivalence partitioning, domain testing & boundaries – transaction, control & data flows – entity life history (CRUD) – classification trees; decision tables after – timing SOFTWARE TESTING: A CRAFTSMAN’S – opportunity for more? APPROACH Paul Jorgensen • In “checking”, the test model tries to cover the SOFTWARE development model (observed) • Testing (sapient) should expand its model beyond ©Thompson that, as far into actual/potential real behaviour as information stakeholders want and can pay for Systems Consulting Ltd 15
  • 16. Heuristics, patterns & techniques – SIGiST and scientific analogues? Specialist Interest Group in Software Testing 21 Jun 2011 Heuristics † Conjectures w • art of discovery in logic • proposition that is unproven but is • education method in which thought to be true and student discovers for self has not been disproven • principle used in making decisions when ? all possibilities cannot be fully explored! ? Hypotheses w Patterns * • testable statement based on • catchy title; accepted grounds • description of the problem addressed ? • solution to the problem • context in which pattern applies Theories w • some examples. • proposed explanation of empirical phenomena, made in a way consistent with ? scientific method and satisfactorily tested Techniques † or proven • method of performance • manipulation ? • mechanical part of an Tests Experiments artistic performance! ©Thompson † Definitions based on Chambers 1981 +Laws! information w Systems * Definitions based on Software Testing Retreat #2, 2003 Definitions based on Wikipedia 2011 Consulting Ltd 16
  • 17. But wait! Is there one, agreed, SIGiST “scientific method”? Specialist Interest Group in Software Testing 21 Jun 2011 • No! These are the first dozen I found (unscientifically*) • Only two are near-identical, so here are eleven variants, all with significant differences! (extent, structure & content) • The philosophy of science has evolved (see later slides) ©Tihompson nformation Systems * Images from various websites, top-ranking of Google image search May 2011 Consulting Ltd 17
  • 18. So... a post-Popper view of theories: SIGiST how science could help coverage Specialist Interest Group in Software Testing 21 Jun 2011 • Coverage is multi-dimensional – so General Systems Thinking helps analyse dimensions, eg choose 2-D projections • And models need to map this multi-dimensional space – not quite a hierarchy: • Development Model, of which... • Test Model should be a superset, of which... • Real World is an unattainable superset – but Test should get as close as appropriate • Hybridise & innovate new techniques based on heuristics Sources: Neil Thompson EuroSTAR 1993 & patterns – and taking inspiration from conjectures, Doug Hoffman via www.testingeducation.org hypotheses, theories... • Remember multiple ways software can fail: + see various Program state Program state, including uninspected outputs Bug System state System state Taxonomies System Intended inputs under Monitored outputs test Configuration and Impacts on connected system resources devices / system resources ©Thompson information From other cooperating processes, clients or servers To other cooperating processes, clients or servers Systems Consulting Ltd 18
  • 19. SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Part B Evolution & Value Flow ScoreCards © Thompson information Systems Consulting Ltd 19
  • 20. Traditional Darwinian evolution (ie SIGiST biological) Specialist Interest Group in Software Testing 21 Jun 2011 Image from www.qwickstep.com ©Thompson • Nearly everyone is familiar with this, but... information Systems Consulting Ltd 20
  • 21. ...arguably Darwinan evolutionary SIGiST principles apply beyond biology Specialist Interest Group in Software Testing 21 Jun 2011 • There is a cascade (& approx symmetry!): – Biology depends on Organic Chemistry – Organic chemistry depends on the special properties of Carbon – Chemical elements in the upper part of the periodic table come from supernovae – Elements in the lower part of the periodic table come from ordinary stars – Elements are formed from protons, neutrons, electrons (Physics) – ... quarks... string theory?? etc • It just so happens that humans are about equidistant in scale from the smallest (Ouroboros: Greek things we can measure to the largest Οὐροβόρος or οὐρηβόρος, from οὐροβόρος ὄφις • Humans have evolved to use tools, build "tail-devouring snake”) societies, read, invent computers... • So, it is possible to think of pan-scientific Inventions evolution as a flow of value by humans, • Now, back to software lifecycles... eg Social Sciences Sources: Daniel Dennett “Darwin’s Dangerous Idea” © Thompson information “cosmic Ouroboros” (Sheldon Glashow, Primack & Abrams, Rees etc) Systems Image from http://www.aaas.org/spp/dser/03_Areas/cosmos/perspectives/Essay_Primack_SNAKE.GIF Consulting Ltd 21
  • 22. The software lifecycle as a flow of value SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 • Working systems have value; documents in themselves do not; so this is the RAW MATERIALS FINISHED PRODUCT quickest route! a b c Stated requirements Demonstrations & acceptance tests Programming • SDLCs are necessary, but introduce impediments to value flow: misunderstandings, disagreements… documents are like inventory/stock, or “waste” Implicit a b c a b d requirements ’ Documented ? Acceptance tests I I requirements ? Meeting / escalation to agree Intermediate documentation! ©Thompson information Programming Systems Consulting Ltd 22
  • 23. To improve value flow: agile methods SIGiST following principles of lean manufacturing Specialist Interest Group in Software Testing 21 Jun 2011 LEVELS OF DOCUMENTATION, FLOW OF FULLY-WORKING pushed by specifiers SOFTWARE, pulled by customer demand + Test Specifications Requirements Accepted System- tested + Func Spec WORKING SOFTWARE Integrated + Technical Design Unit / Component -tested + Unit / Component ©Thompson information specifications Systems Consulting Ltd 23
  • 24. But any lifecycle should be improvable SIGiST by considering the value flow through it Specialist Interest Group in Software Testing 21 Jun 2011 • The context influences what deliverables are mandatory / optional / not wanted • Use reviews to find defects & other difficulties fast • Do Test Analysis before Test Design (again, this finds defects early, before a large pile of detailed test scripts has been written) • Even if pre-designed testing is wanted by stakeholders, do some exploratory testing also • “Agile Documentation”*: – use tables & diagrams – consider wikis etc – care with structure © Thompson information * These points based on a book of that name, by Andreas Rüping Systems Consulting Ltd 24
  • 25. Testing has a hierarchy, eg... SIGiST Levels of Specialist Interest Group in Software Testing 21 Jun 2011 system & Risks & Levels of Levels of service testing specification stakeholders integration responsib’s + Business Users may Business, processes Acceptance be unhappy (so Requirements Users, Testing generate Business Analysts, Acceptance Testers confidence) System may contain Functional & Architects, bugs not found by System NF specifica- “independent” Testing lower levels (so seek tions testers bugs of type z) Technical Designers, Integration Units may not interact spec, Hi-level properly (so seek bugs integration Testing design testers of type y) Individual units may Detailed Developers, Unit designs Testing malfunction (so seek bugs unit testers of type x) Remember: not only for waterfall or V-model SDLCs, rather iterative / incremental go down & up ©Thompson through layers of stakeholders, information specifications & system integrations Systems Consulting Ltd 25
  • 26. ...Quality and Science can also be seen as SIGiST hierarchies, which testing can parallel Specialist Interest Group in Software Testing 21 Jun 2011 Levels of system & Layers of Levels of service Layers of quality stakeholders integration science + Business Static values: Business, processes • Intellectual Users, Philosophy Business Analysts, • Social Acceptance Testers Social sciences Architects, Biology (& systems • Biological “independent” thinking) testers Chemistry: Organic Designers, integration Chemistry: Inorganic testers • Inorganic Developers, ©Thompson unit testers Physics information Systems Consulting Ltd 26
  • 27. Value flows down through, SIGiST then up through, these layers Specialist Interest Group in Software Testing 21 Jun 2011 Levels of system & Desired Levels of service Tested (“known”) quality stakeholders integration quality + Business Business, processes Users, Business Analysts, Acceptance Testers Architects, “independent” testers Designers, integration testers Developers, ©Thompson unit testers information Systems Consulting Ltd 27
  • 28. So, test appropriately to your scale SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Physics Physics (gravity (quantum end) end) Unit Testing Chemistry: Integration Inorganic Testing Organic Biology Systems Social sciences System thinking) Testing Acceptance Testing ©Thompson information Understanding of solution Systems Consulting Ltd 28
  • 29. How different sciences can inspire SIGiST different levels of testing Specialist Interest Group in Software Testing 21 Jun 2011 • First, Unit/Component Testing (Physics): – think quanta (smallest things you can do to the software), equivalence partitions, data values • For Integration Testing (Chemistry): – think about interactions, what reactions should be, symmetry, loops, valencies, performance of interfaces • For System Testing (Biology): – fitness for purpose, entity life histories, ecosystems, palaeontology (historic bugs) • For Acceptance Testing: – think “Social Sciences”: what are contractual obligations? • For each test level, consider and tune the value which that level is adding... ©T hompson information Systems Consulting Ltd 29
  • 30. Value Flow ScoreCards SIGiST (...have been presented previously, so these slides are for background Specialist Interest Group in Software Testing 21 Jun 2011 and will be skimmed through quickly in the presentation) Financial • Based on Kaplan & Norton Efficiency Productivity Balanced Business Scorecard On-time, in budget and other “quality” concepts Supplier - Cost of quality Customer VALIDATION Upward • Value chain ≈ Supply chain: management Risks Benefits Acceptance – in the IS SDLC, each participant Information gathering Satisfaction - Complaints should try to ‘manage their Improve- supplier’ ment – for example, development eg TPI/TMM… Predictability supplies testing Learning Innovation (in trad lifecycles, at least!) – we add supplier viewpoint to the other 5, giving a 6th view of quality • So, each step in the Process Product Compliance VERIFICATION value chain can manage its eg ISO9000 Repeatability Risks Test coverage inputs, outputs and - Mistakes - Faults ©Thompson other stakeholders - Failures information Systems Consulting Ltd 30
  • 31. Value Flow ScoreCards can be SIGiST cascaded (...but you don’t necessarily need all of these!) Specialist Interest Group in Software Testing 21 Jun 2011 Business Analysts Requirements Reviewers Acceptance Test Analysts AT Designers & Scripters Acceptance Testers Architects Func Spec Reviewers Sys Test Analysts ST Designers & Scripters Sys Testers Designers Tech Design Reviewers Int Test Analysts IT Designers, Scripters & Executers Component Test Analysts, Designers & Executers? Pieces of a jig-saw In addition to “measuring” quality information within the SDLC: via pair programming? • can use to align SDLC principles with ©Thompson Developers higher-level principles from the information Systems organisation Consulting Ltd 31
  • 32. The Value Flow ScoreCard in action SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Financial Customer Financial Improv’t Supplier Process Product Supplier Improv’t Customer Process Product • Yes – it’s just a table! …Into which we can put useful things… • We start with repositionable paper notes, then can ©Thompson put in spreadsheet(s) information Systems Consulting Ltd 32
  • 33. Use #1, Test Policy: SIGiST All views included? Specialist Interest Group in Software Testing 21 Jun 2011 Why-What-How (G-Q-M) thought through? Organisation’s Organisation’s ScoreCards Goals & Supplier Process Product Customer Financial Improvement & Infrastructure Objectives Upward Compliance VERIFICATION VALIDATION Efficiency management eg ISO9000 Risks Risks Productivity eg TPI/TMM… Repeatability Test coverage Benefits On-time, Predictability Information Acceptance in budget Learning Why gathering - Mistakes - Faults - Failures Satisfaction - Complaints - Cost of quality Innovation • IS actively • Products • Products • Proj Mgr is • Staff must be • Constant • Use TestFrame Objectives supports to satisfy to be fit responsible certified improv’t of for test analysis employees specified for purpose for quality dev & test & execution GOAL requirements processes • Indep- • (comprehensive • Automate regr • Bus Mgt is • Testing endence scope) • Detect tests as much responsible prioritised & increases defects as possible for enforcing managed with early Test Policy What test type • Defect source analysis • Both static • Defect • Product • TMM levels Measures & dynamic Detection risks • ISTQB • Freq of process adjustments • Planning, Percentage QUESTION preparation • Importance heeding metrics & evaluation of req’ts • Software & • Advisors • TMM level 2 • Twice per year Targets related work Expert at least, now products • Managers METRIC Advanced • TMM level 3 • Analysts within 2 years How Foundation Initiatives ©Thompson Source: summarised from an example in TestGrip by Marselis, van Royen, Schotanus & Pinkster (CMG, 2007) information Systems Consulting Ltd 33
  • 34. Use #2, test coverage: SIGiST Test conditions as measures & targets (not test cases!) Specialist Interest Group in Software Testing 21 Jun 2011 (from Supplier Process Product Customer Financial Improvement & LEVEL TEST PLAN Upward Compliance VERIFICATION VALIDATION Efficiency Infrastructure management eg ISO9000 Risks Risks Productivity eg TPI/TMM… and Info from other Repeatability Test coverage Benefits On-time, Predictability TEST BASES) levels of Acceptance in budget Learning Treble-V model - Faults Satisfaction Innovation - Mistakes - Failures - Complaints - Cost of quality Test Items Product Constraints (level of benefits Objectives Features to be integration) Test Basis Features to be tested References tested Product Product Product Product Product Risks Risks Risks Risks Risks Measures Areas we could cover Agreed Test Conditions with Targets we intend to cover stakeholders Objectives for Initiatives (to next level Test Cases of sys design) ©Thompson (to test design information & execution) Systems Consulting Ltd 34
  • 35. Use #3: process improvement, eg via SIGiST Goldratt’s Theory of Constraints: Specialist Interest Group in Software Testing 21 Jun 2011 “Swimlane” symptoms, causes & proposed remedies Supplier Process Product Customer Financial Improvement & Upward Compliance VERIFICATION VALIDATION Efficiency Infrastructure management eg ISO9000 Risks Risks Productivity eg TPI/TMM… Repeatability Test coverage Benefits On-time, Predictability Information Acceptance in budget Learning gethring - Faults Satisfaction Innovation - Mistakes - Failures - Complaints - Cost of quality CURRENT ILLS Objectives CONFLICT RESOLUTION FUTURE REMEDIES Measures PRE- REQUISITES Targets TRANSITION Initiatives ©Thompson Note: this is similar to Kaplan & Norton’s “Strategy Maps” (Harvard Business School Press 2004) information Systems When cause-effect branches form feedback loops, this becomes part of Systems Thinking Consulting Ltd 35
  • 36. Use #4a: context-driven testing, eg Goldratt conflict resolution on process areas with choices SIGiST Specialist Interest Group in From Software Testing 21 Jun 2011 Supplier Process Product Customer Financial Improvement & Context / Upward Compliance VERIFICATION VALIDATION Efficiency Infrastructure Circumstances management eg ISO9000 Repeatability Risks Test coverage Risks Benefits Productivity On-time, eg TPI/TMM… Predictability Information Acceptance in budget Learning gathering - Faults Satisfaction Innovation - Mistakes - Failures - Complaints - Cost of quality Legal: Process Application Sector Job type & size • regulation constraints, eg: characteristics Resources: Objectives • standards • quality mgmt Culture • money ( skills, environments) CURRENT • configuration Technical • time SITUATION Moral: mgmt risks Business risks • safety Technology CHOICE AREAS... Test specifications Handover & acceptance etc (about 30 criteria categories) Measures informal formal informal formal CONFLICT RESOLUTION Where in the range Where in the range DESIRED Targets (specific aspects) (specific aspects) SITUATION ©Thompson information Initiatives Appropriate Testing in this context / circumstances Systems Consulting Ltd 36
  • 37. Use #4b: lifecycle methodology selection SIGiST / design, Value Flow ScoreCard as unifying framework Specialist Interest Group in Software Testing 21 Jun 2011 Supplier Process Product Customer Financial Improvement & Upward Compliance VERIFICATION VALIDATION Efficiency Infrastructure management eg ISO9000 Risks Risks Productivity eg TPI/TMM… Repeatability Test coverage Benefits On-time, Predictability Information Acceptance in budget Learning gathering - Faults Satisfaction Innovation - Mistakes - Failures - Complaints - Cost of quality Objectives Risks Risks Risks Risks Risks Risks BALANCE Game Theory...................................................................................................... “METHODOLOGY PER PROJECT” ...........................................(any other approaches?)........................................... Measures Conflicts & balances One hand The other Targets Appropriate lifecycle methodology in this ©Thompson Initiatives information context / circumstances Systems Consulting Ltd 37
  • 38. A further use, #4c?? SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 • Could Value Flow ScoreCard ideas help discuss & bridge the (arguably) growing divide between traditional & agile software practitioners, eg: - waterfall, V-model, W-model, iterative, incremental...? - “schools” of software testing, eg Analytic, Standard, Quality, Context-Driven, Agile... Factory, Oblivious...? - scripted (or at least pre-designed) & exploratory testing? • To attempt this, let’s extend the evolution & value flow concepts to... ©Thompson information Systems Consulting Ltd 38
  • 39. SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Part C Emergence & Value Flow Science © Thompson information Systems Consulting Ltd 39
  • 40. Evolution as Sophistication plotted SIGiST against Diversity Specialist Interest Group in Software Testing 21 Jun 2011 Sophistication Diversity ©Thompson information Systems Source: Daniel Dennett “Darwin’s Dangerous Idea” Consulting Ltd 40
  • 41. Punctuated equilibria SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Sophistication Sophistication (equilibrium) Spread into new niche, eg Mammals Mass extinction, (equilibrium) eg Dinosaurs “Explosion” in species, eg Cambrian (equilibrium) “Gradual” Diversity Punctuated Diversity Darwinsim equilibria Number of Sophistication species Diversity ©Thompson “Punctuated equilibra” idea originated by Niles Eldredge & Stephen Jay Gould information Systems Images from www.wikipedia.org Consulting Ltd 41
  • 42. Evolution of Science overall SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Social sciences Biology Organic Inorganic Chemistry ©Thompson Physics information Systems Consulting Ltd 42
  • 43. Not only Evolution, but Emergence: SIGiST progress along order-chaos edge Specialist Interest Group in Software Testing 21 Jun 2011 • For best innovation & progress, need neither too much order nor too much chaos • “Adjacent Possible” Social sciences Biology Chemistry Physics ©Thompson information Extrapolation from various sources, esp. Stuart Kauffmann, “The Origins of Order”, “Investigations” Systems Consulting Ltd 43
  • 44. OK, what’s this got to do with SIGiST software testing? Specialist Interest Group in Software Testing 21 Jun 2011 Computers • We have an Books important and difficult job to do Language here! ©Thompson Tools information Systems Social sciences Consulting Ltd 44
  • 45. ...and computers are evolving, in SIGiST both sophistication and diversity, Specialist Interest Group in Software Testing 21 Jun 2011 faster than software testing? Artificial Intelligence?! 4GL Internet, • Are we Object Mobile ready 3GL Orientation devices to test 2GL AI?? ©Thompson 1GL information Systems Computers Consulting Ltd 45
  • 46. The Philosophy of Science is also SIGiST evolving! Specialist Interest Group in Software Testing 21 Jun 2011 ## Laudan Lakatos Bayesianism, Grounded Kuhn Theory... Popper Empiricism • So, perhaps the Positivism Philosophy of Software Testing Logical could learn from this, perhaps it’s also evolving?... ©Thompson Classical information Systems Consulting Ltd 46
  • 47. SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Part D Platforms & Cranes (Genes to Memes) © Thompson information Systems Consulting Ltd 47
  • 48. Biological reproduction & evolution SIGiST is controlled by Genes Specialist Interest Group in Software Testing 21 Jun 2011 Replication & Selection Sophist- ication Mutation Diversity ©Thompson information Image from www.qwickstep.com Image from .schools.wikipedia.org Systems Consulting Ltd 48
  • 49. Memes as an extension of the SIGiST Genes concept Specialist Interest Group in Software Testing 21 Jun 2011 Replication & Selection Cranes “Other imitable phenomena” Writing Platforms Speech Rituals Gestures Mental, social & cultural evolution Symbols Ideas Beliefs Practices Image from .www.salon.com Mutation Taxonomy from www.wikipedia.org ©Thompson Biological evolution information Theme developed from Daniel Dennett “Darwin’s Dangerous Idea” Systems Consulting Ltd 49
  • 50. Some candidates for Memes in SIGiST software testing Specialist Interest Group in Software Testing 21 Jun 2011 Effectiveness Always-consider Efficiency Risk management Quality management Decide process targets Assess where errors originally made & improve over time Insurance Assurance Be pragmatic over quality targets Plan early, then Define & use metrics Give confidence (AT) rehearse-run, Use handover & acceptance criteria Define & detect errors (UT,IT,ST) acceptance tests V-model: what testing against W-model: quality management Use independent system & acceptance testers Risks: list & evaluate Tailor risks & priorities etc to factors Use appropriate skills mix  Refine test specifications progressively: Define & agree roles & responsibilities Prioritise tests based on risks  Plan based on priorities & constraints  Design flexible tests to fit Use appropriate techniques & patterns Define & measure  Allow appropriate script format(s) test coverage  Use synthetic + lifelike data Use appropriate tools Allow & assess for coverage changes Document execution & management procedures Optimise efficiency Distinguish problems from change requests Measure progress & problem significance Prioritise urgency & importance Quantify residual risks & confidence Distinguish retesting from regression testing ©Thompson information Source: Neil Thompson STAREast 2003 Systems Consulting Ltd 50
  • 51. Four, five, six... schools of SIGiST software testing? Specialist Interest Group in Software Testing 21 Jun 2011 (Updated version) March 2007 Copyright © 2003-2007 Bret Pettichord. Permission to reproduce granted with attribution Emphasis on Oblivious / policing developers and Groucho? acting as “gatekeeper” Emphasis on analytical methods for assessing the quality of the software, including improvement of testability by improved precision of specifications Factory: Emphasis on reduction of and many types of modeling testing tasks to (Control): routines that can be Emphasis on automated or standards and delegated to cheap labour processes that enforce or rely heavily Emphasis on on standards (Test-Driven): adapting to emphasis on the circumstances code-focused testing Neo- under which by programmers Holistic? the product is Axiomatic developed and used ? (like C-D) ©Thompson Annotations by Neil Thompson after the Bret Pettichord ppt (blue text), information Systems the list in Cem Kaner’s blog December 2006 (black text) , and other sources! (red text) Consulting Ltd 51
  • 52. Learning from the “Schools” SIGiST situation Specialist Interest Group in Software Testing 21 Jun 2011 • Think in terms of memes: evolution and transmission • Separate “what people have been taught” from: – what their bosses say they want (or should want??) – what their personalities push them towards • Is school behaviour volatile? (context-driven!?) • Things we could adapt from other disciplines: – see various conference talks, eg oil exploration – but what about insurance, and their actuaries?! • Preparing for the future, eg testing Artificial Intelligence: – what happened to Genetic Algorithms? – what’s the latest Bayesian application? © Thompson information Systems Consulting Ltd 52
  • 53. SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 Conclusions & Summary © Thompson information Systems Consulting Ltd 53
  • 54. Conclusions SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 • The Ouroboros looks better with software testing at the top! Value flows upwards : • (right) from the Big Bang to planet Earth and human habitations; and • (left) from subatomic particles to humans • (the “origin”, Quantum Gravity?, yet to be agreed) • Value Flow ScoreCards are useful, but this talk is more about applying the layered principles of science to IT quality • Humans now evolve in terms of technology-aided Memes, and we can use that to understand & develop the future of software testing ©Thompson information Systems Consulting Ltd 54
  • 55. Recap of messages for Testing & SIGiST Quality Specialist Interest Group in Software Testing 21 Jun 2011 • When strategising, planning and performing testing: – test according to your scale, using analogies from different sciences to help “frame” your tests – use Value Flow Scorecards to understand and balance your stakeholders – design experiments to seek different bug types at different levels (don’t just “falsify” the opposite experiment) • When considering your position & future in the testing industry: – it’s not just teaching but also psyche, and what bosses want – “stand on the shoulders of giants” ie make use of the platforms which give huge leverage (eg exploratory automation) ©T hompson information Systems Consulting Ltd 55
  • 56. Some wider advice SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 • When reading new material, use the Adjacent Possible – consider reading two authors at once (or maybe three): – either different representations of similar opinions, or – apparently opposing opinions • (I’ve been quoting pairs of books on Twitter, “Things To Read Together”) © Thompson information Systems Consulting Ltd 56
  • 57. References SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 • Already quoted slide-by-slide – for summary of main sources see associated article in “The Tester” • Stop Press (since preparing this talk) – see also related views: – The Software Testing Timeline, www.testingreferences.com – Stuart Reid, “Lines of Innovation in Software Testing”, 2011 paper – Jurgen Appelo, “Management 3.0” (2011 book and website, about agile leadership practices – makes significant use of complexity theory, eg Kauffman) © Thompson information Systems Consulting Ltd 57
  • 58. SIGiST Specialist Interest Group in Software Testing 21 Jun 2011 • Thanks for listening! ©Thompson • Questions? information Systems Consulting Ltd 58