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Claudia Pouravelis, Ed.D.
   Associate Dean of Graduate Affairs
Jenene Romanucci
  Associate Director of Graduate Admission
Shelagh Tomaino
   Assistant Director of Graduate Admission




BACK TO BASICS:
ORDINARY EVENTS FOR EXTRAORDINARY RESULTS




  Why should society feel responsible only for the education of children and not for the
                                  education of all adults of every age? – Erich Fromm
PRESENTATION OVERVIEW
   Background:
     Regis College
     The Office of Graduate Affairs
 General overview of programs
 Taking the lead from theory
 Overview of specific programs
     Come to Class
     On The Spot
     Orientation
   Challenges and Future Initiatives
REGIS COLLEGE
   Over 1100 graduate students

   Program Options:
     14 Masters degree programs
     11 Certificate programs
     1 Doctoral degree program


   2 schools
     Liberal Arts, Education, and Social Science
     Nursing, Science, and Health Professions
WHO ARE REGIS STUDENTS
   Many come from within 40 miles of the
    Boston area

   Working adults with other commitments

   Career changers

   Looking for professional
    advancement
GRADUATE STUDENT GROWTH AT
      REGIS COLLEGE
   5000

   4750

   4500

   4250

   4000

   3750

   3500

   3250

   3000

   2750

   2500
REGIS COLLEGE GRADUATE
  DEPARTMENT: THEN AND NOW
2004                                 2012
5 Graduate degrees                   15 Graduate Degrees
                                     (14 Masters, 1 Doctoral)
3 Certificate options                11 Certificate options
200 Graduate students                1100+ Graduate students
2 Graduate Admission staff members   3 Graduate Admission staff members
                                                                `
(100 students/staff member)          (366+ students/staff)
A CYCLE OF “NOT ALWAYS
   ORDINARY” EVENTS
   Recruiting Events and Opportunities
   Information Sessions
   Come to Class Visits
   On The Spot Admission
   Admitted Student Evening
   New Student Orientation
RECRUITING EVENTS AND
         OPPORTUNITIES
MORE ORDINARY
     College/Career Fairs
          Regis College
          Providence College
          Wellesley College
          Merrimack College
          Emmanuel College
          Assumption College
          UMass Amherst 5 College Fair
          MERC Education Career Fair
          Roxbury Community College
          Middlesex Community College
          North Shore Community College
RECRUITING EVENTS AND
          OPPORTUNITIES
LESS ORDINARY

     Conferences and Forums
        MA Student Nurses Association
        HIMSS Nursing Informatics Institute
        Hospice and Palliative Care Federation of MA
        Association of Clinical Research Professionals
        NENIC Nursing Informatics Conference
        MAAPS – MA Association of Approved Private Schools
        NEMA – New England Museum Association
RECRUITING EVENTS AND
          OPPORTUNITIES
NOT ORDINARY
     Tufts Health Plan 10K Race
     Breathe Deep Boston Lung Cancer 5K Walk
     MIT/Wellesley Virtual Grad School Fair
     Regis College Undergraduate class visits
           Promoting 5th year programs
     Area Elementary/Special Ed School visits
           Gifford School
     Visits to area Hospitals
           MGH
           Boston Medical Center
           Faulkner Hospital
           Lawrence General Hospital
           Lawrence Memorial Hospital
           Melrose Wakefield Hospital
MOVING FROM ORDINARY TO
  EXTRAORDINARY
   Information Sessions
        General program and program specific sessions
        3 general per semester/2 general per summer
        An additional 4-5 program specific sessions held throughout the
         semester
        Evening and weekend
        On and off campus
   Come to Class visits
        4 per semester/2 per summer
   “On The Spot” Admission
        1 per semester
   Admitted Student Event
        1 per semester based on decision cycle
        Program specific
   New Student Orientation
        1 per semester/1 per summer
AN EXTRAORDINARY COMMON
        THREAD
    ENGAGEMENT!!!
 Office of Graduate Affairs

 Coordinator of Graduate Student Services and
  Engagement

 Graduate Admission Staff

 Center for Student Services

 Faculty
ADULT LEARNING THEORISTS

   Malcolm Knowles, 1968
     Adult education and andragogy




   Vincent Tinto, 1993
     Retention and attrition
ADULT LEARNING THEORISTS
  Knowles (1968, 1980) Adult Learning Theory and
                 Adult Education
 Andragogy
     Process of helping adults engage in learning (in contrast to pedagogy)

   Elaborated on four assumptions by suggesting
    that classroom climate and the relationship
    between teachers/students should encourage
    acceptance, respect, and support for the adult
    student
     Assumption 1: Adults tend to be more self directed as a result of their
      maturity
     Assumption 2: Adults possess personal histories which define their
      identities and serve as a resource of experiential learning upon which
      new learning can be applied
     Assumption 3: Motivation in adults is directed to more socially relevant
      learning
     Assumption 4: Adult learners have interest in immediate application for
      problem solving
ADULT LEARNING THEORISTS
       Tinto (1993) Model of Institutional Departure

   Attrition
     Caused by academic difficulties, inability to determine
      educational and professional goals, and failure to
      incorporate into the intellectual and social life of the
      institution

   Retention
     Tinto‟s “Model of Institutional Departure” says that to
      persist, students need:
      ○ Integration into formal (academic performance) and informal
        (faculty/staff interactions) academic systems
      ○ Formal (extracurricular activities) and informal (peer-group
        interactions) social systems
BACK TO BASICS WITH
    EXTRAORDINARY GRADUATE
       ADMISSION EVENTS
   Come to Class event

   On the Spot Admission

   New Student Orientation
COME TO CLASS EVENT
 Evening/Weekend class meetings
 Extensive promotion to “hot” prospects
 Faculty advisement with advanced notice
 Coincide with campus activities
     Weekend Health Administration „Come to Class‟ event is right
      before a Graduate Student Luncheon with President Hays.
      Attendees are encouraged to join faculty, students, and staff for
      the luncheon.
                     “I think what really helped me with my decision to enroll in
                  Regis full time was the idea of having small classes and being
                       reassured that professors are very supportive and highly
                                                    engaged with their students.”

                  - Erica McCrea „13, MS in Health Administration
COME TO CLASS EVENT
   The Basics: What might be ordinarily expected…
     Class that is free of charge to attend
     Students provided with an opportunity to see the campus
     Allows students to get a sense of what lies ahead
   Beyond the Basics: What might not be ordinarily
    expected…
     Greeted by an Admission Representative
     Informal Information Session and admission information
     Mix and mingle with current students, faculty, and staff
      ○ Lunch for weekend class
      ○ Coffee/refreshments for evening class
     Camaraderie between prospective students
     Students encouraged to participate in the class, thus feeling part
      of the Regis Community
COME TO CLASS EVENT
   Total CTC Numbers
     62 prospective students CTC events in:
      ○   Biomedical Sciences
      ○   Communication
      ○   Education
      ○   Health Administration
      ○   Heritage Studies
      ○   Regulatory and Clinical Management

   Specific program example – MS in Health
    Administration
                          Attended           Enrolled
          April 2011      5                  3
          November 2011   10                 6
          March 2012      11                 6
          December 2012   3 RSVP‟s to date   TBD
ON THE SPOT ADMISSION
WHO is On The Spot Admission for?

   All prospective students in Graduate programs
    with the exception of:
       Applied Behavior Analysis
       Direct Entry Nursing
       Doctor of Nursing Practice
       Nuclear Medicine

   Students who are in their first two courses who
    have not yet applied are encouraged to attend
    to avoid registration holds at a later time
ON THE SPOT ADMISSION
WHAT is On The Spot Admission?
   Students bring their application materials and receive an immediate
    decision for their chosen graduate programs
     Applications also available at the event

   Students are asked to bring:
       Resume
       500 word Personal Statement
       Letter of Recommendation
       Official Transcripts
   Materials may sent ahead of time
   Interview and development of curriculum plan with faculty
   Students are encouraged to register for classes at the event
   Application fee waived
ON THE SPOT ADMISSION
WHERE is On The Spot Admission held?

   Students are invited to the Regis College campus
    for the event
     Centrally located College Hall Foyer is an ideal location for
      OTS at Regis

   Because students are encouraged to register for
    classes, the event is held in close proximity to the
    Regis College Center for Student Services
   When determining location, easy access to a copy
    machine is ideal
ON THE SPOT ADMISSION
WHY is On The Spot a good idea?

   Student
     Convenience
     Reduces the “drawn out” process of applying to Grad
      School
     Decreases likelihood of registration holds for students in
      their first two courses

   Office of Graduate Admission
     Encourages those with incomplete applications to complete
      the process in one fell swoop
     Gets faculty in one place at one time to meet with students
ON THE SPOT ADMISSION
WHEN is On The Spot Admission held?

   Once per semester

   After course registration opens
     Generally the first week of registration


   Afternoon/Evening
     3:00 pm to 7:00 pm
ON THE SPOT ADMISSION
HOW is On The Spot Admission successful?
   SUPPORT, SUPPORT, SUPPORT
     Center for Student Success/Registrar
     Faculty/Advisors
   Structure
     Appointments required
        ○ Know your faculty/advisors
        ○ Know your students
     Assign a faculty to each student ahead of time
     Thirty minute interview slots
     Know how many students per interview slot you can assign
        ○ Depends on faculty/advisor availability
   Organization
       RSVP list organization is essential
       Have folders made ahead of time
       Locate materials that students may have sent in previously
       Utilize your Graduate Assistants or Work Study students
ON THE SPOT ADMISSION
   The Basics: What might be ordinarily expected…
     Meet Admission representatives
     Convenience as part of a personal approach to students
     Refreshments served

   Beyond the Basics: What might not be ordinarily
    expected…
     Immediate decision that night
      ○ Everything is provisional
     Financial Aid representative available to answer questions
     Application Fee Waiver
     Reduction of Letter of Recommendation requirement from 2 to 1
     Development of curriculum plan with faculty/advisor
ON THE SPOT ADMISSION
   Possible Concerns and Hesitations
     EVERYTHING is provisional
      ○ This should continuously be conveyed to the students
      ○ You are not locked in to any decision that is made
     Awkwardness of denial
      ○ Language used: “Here are some things that would strengthen
        your application” versus “Denied”
     Does not change application process
      ○ Exception is application fee and reduced letter of
        recommendation requirement
      ○ How the student perceives the event
     Competitiveness of programs
      ○ Have exclusions in these cases
      ○ Be cautious where and to whom you promote the event
ON THE SPOT ADMISSION
                                                 39
40


35


30                                  27

25
                        21
20
          16
15


10
     Spring 2011   Fall 2011   Spring 2012   Fall 2012
NEW STUDENT ORIENTATION
   The Basics: What might be ordinarily expected…
       One per semester and one per summer
       Invitations by mail and e-mail
       Required RSVP
       General event overview

   Beyond the Basics: What might not be ordinarily expected…
     Outreach within Regis Community (months in advance)
        ○ Program Directors/Faculty
        ○ Departments
           IT
           Nursing
        ○ Student Services
           Registrar
           Bursar
           Financial Aid
           Housing
           Health Services
           Library Services
           Academic Advising
NEW STUDENT ORIENTATION
   Leading up to Orientation

     Congratulatory call from Coordinator of Student
      Services and Engagement

     Personalized communications

     Regular, consistent, and tailored communications

     Flexibility

     Welcoming/Mandatory yet casual
NEW STUDENT ORIENTATION
     From ordinary to extraordinary with the
    simplicity of information, collaboration, and
                     engagement.

   Six hour event with energy and engagement
   Treating adult learner as an adult
   Program specific times integrated with
    flexibility for all other components
   No one student tied to set amount of time
NEW STUDENT ORIENTATION
   Event logistics
     On Campus
      ○ Student Union
         Central
         Hub of Activity
      ○ Café style
         Welcoming and approachable ambiance promotes interaction
      ○ Student Services
         On perimeter encompassing café area
         Easy visibility and accessibility for one-on-one
      ○ Program specific sessions alternate in common room to
        see campus culture and campus amenities
     IT Sessions
      ○ Purposefully held on campus
NEW STUDENT ORIENTATION
What may seem ordinary: on campus versus online

   Intentionally bring people to the Regis campus
     True taste of what to expect
   Open, casual and professional, informative
   Reality
     Commute
     Parking
     Campus logistics
   Personal and engaged approach
   Results
     Informed and engaged students from the start
CHALLENGES AND INITIATIVES
   Challenges
     Limited staff
     Limited resources
   Initiatives
     Establishment of Office of Graduate Affairs
      ○ Advisement
      ○ Admission
      ○ Student Services
      ○ Faculty resource for program promotion
     Coordinator of Student Services and Engagement
     Continued recruitment with a personal approach
      ○ Personalized visits to community
        organizations, homes, etc.
WHAT DOES IT ALL COME DOWN TO
    Collaboration

    Engagement

    Know your “audience”

    Think beyond status quo

    Student-centered philosophy and
    approach get you results…

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NEGAP Conference 2012: Back to Basics: Ordinary Events for Extraordinary Results

  • 1. Claudia Pouravelis, Ed.D. Associate Dean of Graduate Affairs Jenene Romanucci Associate Director of Graduate Admission Shelagh Tomaino Assistant Director of Graduate Admission BACK TO BASICS: ORDINARY EVENTS FOR EXTRAORDINARY RESULTS Why should society feel responsible only for the education of children and not for the education of all adults of every age? – Erich Fromm
  • 2. PRESENTATION OVERVIEW  Background:  Regis College  The Office of Graduate Affairs  General overview of programs  Taking the lead from theory  Overview of specific programs  Come to Class  On The Spot  Orientation  Challenges and Future Initiatives
  • 3. REGIS COLLEGE  Over 1100 graduate students  Program Options:  14 Masters degree programs  11 Certificate programs  1 Doctoral degree program  2 schools  Liberal Arts, Education, and Social Science  Nursing, Science, and Health Professions
  • 4. WHO ARE REGIS STUDENTS  Many come from within 40 miles of the Boston area  Working adults with other commitments  Career changers  Looking for professional advancement
  • 5. GRADUATE STUDENT GROWTH AT REGIS COLLEGE 5000 4750 4500 4250 4000 3750 3500 3250 3000 2750 2500
  • 6. REGIS COLLEGE GRADUATE DEPARTMENT: THEN AND NOW 2004 2012 5 Graduate degrees 15 Graduate Degrees (14 Masters, 1 Doctoral) 3 Certificate options 11 Certificate options 200 Graduate students 1100+ Graduate students 2 Graduate Admission staff members 3 Graduate Admission staff members ` (100 students/staff member) (366+ students/staff)
  • 7. A CYCLE OF “NOT ALWAYS ORDINARY” EVENTS  Recruiting Events and Opportunities  Information Sessions  Come to Class Visits  On The Spot Admission  Admitted Student Evening  New Student Orientation
  • 8. RECRUITING EVENTS AND OPPORTUNITIES MORE ORDINARY  College/Career Fairs  Regis College  Providence College  Wellesley College  Merrimack College  Emmanuel College  Assumption College  UMass Amherst 5 College Fair  MERC Education Career Fair  Roxbury Community College  Middlesex Community College  North Shore Community College
  • 9. RECRUITING EVENTS AND OPPORTUNITIES LESS ORDINARY  Conferences and Forums  MA Student Nurses Association  HIMSS Nursing Informatics Institute  Hospice and Palliative Care Federation of MA  Association of Clinical Research Professionals  NENIC Nursing Informatics Conference  MAAPS – MA Association of Approved Private Schools  NEMA – New England Museum Association
  • 10. RECRUITING EVENTS AND OPPORTUNITIES NOT ORDINARY  Tufts Health Plan 10K Race  Breathe Deep Boston Lung Cancer 5K Walk  MIT/Wellesley Virtual Grad School Fair  Regis College Undergraduate class visits  Promoting 5th year programs  Area Elementary/Special Ed School visits  Gifford School  Visits to area Hospitals  MGH  Boston Medical Center  Faulkner Hospital  Lawrence General Hospital  Lawrence Memorial Hospital  Melrose Wakefield Hospital
  • 11. MOVING FROM ORDINARY TO EXTRAORDINARY  Information Sessions  General program and program specific sessions  3 general per semester/2 general per summer  An additional 4-5 program specific sessions held throughout the semester  Evening and weekend  On and off campus  Come to Class visits  4 per semester/2 per summer  “On The Spot” Admission  1 per semester  Admitted Student Event  1 per semester based on decision cycle  Program specific  New Student Orientation  1 per semester/1 per summer
  • 12. AN EXTRAORDINARY COMMON THREAD ENGAGEMENT!!!  Office of Graduate Affairs  Coordinator of Graduate Student Services and Engagement  Graduate Admission Staff  Center for Student Services  Faculty
  • 13. ADULT LEARNING THEORISTS  Malcolm Knowles, 1968  Adult education and andragogy  Vincent Tinto, 1993  Retention and attrition
  • 14. ADULT LEARNING THEORISTS Knowles (1968, 1980) Adult Learning Theory and Adult Education  Andragogy  Process of helping adults engage in learning (in contrast to pedagogy)  Elaborated on four assumptions by suggesting that classroom climate and the relationship between teachers/students should encourage acceptance, respect, and support for the adult student  Assumption 1: Adults tend to be more self directed as a result of their maturity  Assumption 2: Adults possess personal histories which define their identities and serve as a resource of experiential learning upon which new learning can be applied  Assumption 3: Motivation in adults is directed to more socially relevant learning  Assumption 4: Adult learners have interest in immediate application for problem solving
  • 15. ADULT LEARNING THEORISTS Tinto (1993) Model of Institutional Departure  Attrition  Caused by academic difficulties, inability to determine educational and professional goals, and failure to incorporate into the intellectual and social life of the institution  Retention  Tinto‟s “Model of Institutional Departure” says that to persist, students need: ○ Integration into formal (academic performance) and informal (faculty/staff interactions) academic systems ○ Formal (extracurricular activities) and informal (peer-group interactions) social systems
  • 16. BACK TO BASICS WITH EXTRAORDINARY GRADUATE ADMISSION EVENTS  Come to Class event  On the Spot Admission  New Student Orientation
  • 17. COME TO CLASS EVENT  Evening/Weekend class meetings  Extensive promotion to “hot” prospects  Faculty advisement with advanced notice  Coincide with campus activities  Weekend Health Administration „Come to Class‟ event is right before a Graduate Student Luncheon with President Hays. Attendees are encouraged to join faculty, students, and staff for the luncheon. “I think what really helped me with my decision to enroll in Regis full time was the idea of having small classes and being reassured that professors are very supportive and highly engaged with their students.” - Erica McCrea „13, MS in Health Administration
  • 18. COME TO CLASS EVENT  The Basics: What might be ordinarily expected…  Class that is free of charge to attend  Students provided with an opportunity to see the campus  Allows students to get a sense of what lies ahead  Beyond the Basics: What might not be ordinarily expected…  Greeted by an Admission Representative  Informal Information Session and admission information  Mix and mingle with current students, faculty, and staff ○ Lunch for weekend class ○ Coffee/refreshments for evening class  Camaraderie between prospective students  Students encouraged to participate in the class, thus feeling part of the Regis Community
  • 19. COME TO CLASS EVENT  Total CTC Numbers  62 prospective students CTC events in: ○ Biomedical Sciences ○ Communication ○ Education ○ Health Administration ○ Heritage Studies ○ Regulatory and Clinical Management  Specific program example – MS in Health Administration Attended Enrolled April 2011 5 3 November 2011 10 6 March 2012 11 6 December 2012 3 RSVP‟s to date TBD
  • 20. ON THE SPOT ADMISSION WHO is On The Spot Admission for?  All prospective students in Graduate programs with the exception of:  Applied Behavior Analysis  Direct Entry Nursing  Doctor of Nursing Practice  Nuclear Medicine  Students who are in their first two courses who have not yet applied are encouraged to attend to avoid registration holds at a later time
  • 21. ON THE SPOT ADMISSION WHAT is On The Spot Admission?  Students bring their application materials and receive an immediate decision for their chosen graduate programs  Applications also available at the event  Students are asked to bring:  Resume  500 word Personal Statement  Letter of Recommendation  Official Transcripts  Materials may sent ahead of time  Interview and development of curriculum plan with faculty  Students are encouraged to register for classes at the event  Application fee waived
  • 22. ON THE SPOT ADMISSION WHERE is On The Spot Admission held?  Students are invited to the Regis College campus for the event  Centrally located College Hall Foyer is an ideal location for OTS at Regis  Because students are encouraged to register for classes, the event is held in close proximity to the Regis College Center for Student Services  When determining location, easy access to a copy machine is ideal
  • 23. ON THE SPOT ADMISSION WHY is On The Spot a good idea?  Student  Convenience  Reduces the “drawn out” process of applying to Grad School  Decreases likelihood of registration holds for students in their first two courses  Office of Graduate Admission  Encourages those with incomplete applications to complete the process in one fell swoop  Gets faculty in one place at one time to meet with students
  • 24. ON THE SPOT ADMISSION WHEN is On The Spot Admission held?  Once per semester  After course registration opens  Generally the first week of registration  Afternoon/Evening  3:00 pm to 7:00 pm
  • 25. ON THE SPOT ADMISSION HOW is On The Spot Admission successful?  SUPPORT, SUPPORT, SUPPORT  Center for Student Success/Registrar  Faculty/Advisors  Structure  Appointments required ○ Know your faculty/advisors ○ Know your students  Assign a faculty to each student ahead of time  Thirty minute interview slots  Know how many students per interview slot you can assign ○ Depends on faculty/advisor availability  Organization  RSVP list organization is essential  Have folders made ahead of time  Locate materials that students may have sent in previously  Utilize your Graduate Assistants or Work Study students
  • 26. ON THE SPOT ADMISSION  The Basics: What might be ordinarily expected…  Meet Admission representatives  Convenience as part of a personal approach to students  Refreshments served  Beyond the Basics: What might not be ordinarily expected…  Immediate decision that night ○ Everything is provisional  Financial Aid representative available to answer questions  Application Fee Waiver  Reduction of Letter of Recommendation requirement from 2 to 1  Development of curriculum plan with faculty/advisor
  • 27. ON THE SPOT ADMISSION  Possible Concerns and Hesitations  EVERYTHING is provisional ○ This should continuously be conveyed to the students ○ You are not locked in to any decision that is made  Awkwardness of denial ○ Language used: “Here are some things that would strengthen your application” versus “Denied”  Does not change application process ○ Exception is application fee and reduced letter of recommendation requirement ○ How the student perceives the event  Competitiveness of programs ○ Have exclusions in these cases ○ Be cautious where and to whom you promote the event
  • 28. ON THE SPOT ADMISSION 39 40 35 30 27 25 21 20 16 15 10 Spring 2011 Fall 2011 Spring 2012 Fall 2012
  • 29. NEW STUDENT ORIENTATION  The Basics: What might be ordinarily expected…  One per semester and one per summer  Invitations by mail and e-mail  Required RSVP  General event overview  Beyond the Basics: What might not be ordinarily expected…  Outreach within Regis Community (months in advance) ○ Program Directors/Faculty ○ Departments  IT  Nursing ○ Student Services  Registrar  Bursar  Financial Aid  Housing  Health Services  Library Services  Academic Advising
  • 30. NEW STUDENT ORIENTATION  Leading up to Orientation  Congratulatory call from Coordinator of Student Services and Engagement  Personalized communications  Regular, consistent, and tailored communications  Flexibility  Welcoming/Mandatory yet casual
  • 31. NEW STUDENT ORIENTATION From ordinary to extraordinary with the simplicity of information, collaboration, and engagement.  Six hour event with energy and engagement  Treating adult learner as an adult  Program specific times integrated with flexibility for all other components  No one student tied to set amount of time
  • 32. NEW STUDENT ORIENTATION  Event logistics  On Campus ○ Student Union  Central  Hub of Activity ○ Café style  Welcoming and approachable ambiance promotes interaction ○ Student Services  On perimeter encompassing café area  Easy visibility and accessibility for one-on-one ○ Program specific sessions alternate in common room to see campus culture and campus amenities  IT Sessions ○ Purposefully held on campus
  • 33. NEW STUDENT ORIENTATION What may seem ordinary: on campus versus online  Intentionally bring people to the Regis campus  True taste of what to expect  Open, casual and professional, informative  Reality  Commute  Parking  Campus logistics  Personal and engaged approach  Results  Informed and engaged students from the start
  • 34. CHALLENGES AND INITIATIVES  Challenges  Limited staff  Limited resources  Initiatives  Establishment of Office of Graduate Affairs ○ Advisement ○ Admission ○ Student Services ○ Faculty resource for program promotion  Coordinator of Student Services and Engagement  Continued recruitment with a personal approach ○ Personalized visits to community organizations, homes, etc.
  • 35. WHAT DOES IT ALL COME DOWN TO  Collaboration  Engagement  Know your “audience”  Think beyond status quo  Student-centered philosophy and approach get you results…