1. 1
C.V
Personal Data:-
Name: Mohamed Nasr Salh El Henaway.
Data of Birth: 20 / 10 / 1981.
Place of Birth: Alexandria, Egypt.
Nationality: Egyptian.
Marital status: Married.
Address: Riyadh, Saudi Arabia.
E-mail: nasr610@gmail.com
Cell phone:+966564768680
1. Master of Science in Agriculture engineering 2011 –
Mansoura University
(Studies in development threshing unit of sunflower)
2. Bachelor of Agriculture engineering 2002 – Alexandria
University
Graduation degree : Very good.
Graduation date : June-2002
Graduation project: Utilization of Biodiesel of Energy in power
supplying tractor
Project degree : Excellent.
Skills:-
Computer skills:-
1 Good command of Windows 7.
2 Good command of Microsoft Office 2007.
3 Good command of AutoCAD 2007. (2D).
4 Good command of Solid Works 2010.
5 Good command of Oracle service, inventory and order
management Apps
6 Good command of Adobe PRO.
Language:-
Arabic: mother tongue.
English: very Good.

2. 2
University Training experience:-
1 Behera Company Alexandria, Egypt.
2 Elmamora training center for agriculture engineering
Alexandria, Egypt.
3 Bulldozer experiment center Alexandria, Egypt.
4 Central work shop for maintenance of heavy machines
Alexandria, Egypt.
Training degree: - Excellent.
Relevant experience
1- Employer: The Agricultural Engineering Research Institute (AEnRI)
- Tractor and Machinery Testing Center (TMTC), Sabahia,
Alexandria.
Period: 5 Year
Job title: Service Engineer
Main duties:-
Responsible for:
 Tractor and Machinery Testing.
 Conducts research on field problems which hinder mechanization and
develops new machines and techniques
 Providing technical advice and consultancies to farmers and machinery
manufacturers.
 Provide relevant technical support to postgraduate projects, academic staff
and researchers
 Performing Machine shop activities include cutting, shaping and forming
using machines such as lathes, drills, milling machines and hand tools
Website Link: http://www.aenri.org/english_about_institute.htm
2- Employer: king Saud University – College of Food & Agriculture
Sciences
Period: 4 year
Job title: Researcher.
Main duties:-
Responsible for :
 Conduct research and experiments of Farm power machinery.
 Perform laboratory or field testing
 Development researches to improve grading and sorting systems of fruits
Website Link: http://cfas.ksu.edu.sa/en

3. 3
3- Employer: Saudi Agricultural company
Period: 2 year
Job title: Operation and maintenance manager.
Main duties:-
Responsible for:
 Ensure routine maintenance and service of agriculture machinery equipment
such (land preparation {Ripper – Subsoiler – Moldboard – chisel – Disc
harrow , planter{Corn planter{ Monosem} – Seed drill {Rapid RDA800S} –
Potato planter like Grimme GL34T}, spreader{ Bredal K85 – Amazon
1001}, sprayer{ Kuhn Blanchard 4000}, Harvesting { Potato like Grimme
RL1700 – Reekie 1500 B – Lockwood 472A} and Baling {Claas 2200 –
Haymaker Kuhn GA 8521).
 Ensure routine maintenance and service of tractors { John Deere 9410 R –
7920 – 6820 – 6330 – 6200 – 3650 – 2650 – 2850 } Ford {946} Versatile
{555 – 256 – 895 } – Fait { 90-100} – Case tractor 165})
 Ensure routine maintenance and service of Mercedes Truck {2624 – 1935 –
1635 – 1735}.
 Service and Maintenance Toyota Car (land cruiser pickup – Prado – Fortuner
– Hi Lux)
 Ensure routine maintenance and service of heavy equipment such {(
Komatsu loader W-180 ) – (Grader Komatsu GD 705 R) – (JCB telehandler
535) – ( Forklift Mitsubishi FD30 – Forklift CAT,EP18TCA – Forklift
Komatsu FB20EX-5) – Carne Nissan TL250 )}
 Ensure routine maintenance and service of engines such (Man D2842LE201
– Cummins QSK19 – Mitsubishi{SEP 570 – 460 – 730 } – Caterpillar {3412
– 3406B})
 Ensure routine maintenance and service of Silos and grain handling systems.
 Competent with engineering computations, budgeting, analysis of reports
and purchasing.
 Monitor spare parts inventory and place orders when necessary
 Monitor expenses and controls the Budget
 Keep maintenance logs and reports on daily activates
 Develop a Planned Preventative Maintenance (PPM) schedule, ensure full
preventative maintenance is carried out
 Carrying out routine scheduled maintenance work and responding to
equipment faults
 Ensuring there is continuous cover of the machinery and equipment in case
of breakdowns. Perform root cause analysis and resolve problems
Website Link: http://inmanet.com.sa/index.php/en/running-tips/103-our-offers-
a-perfect-base-to-present-your-information-and-emotions-in-a-stunning-manner

4. 4
4- Employer: Alkhorayef commercial company (John Deere dealership)
Period: 3 year
Job title: Product support John Deere.
Main duties:-
Responsible for the
 Take ownership of customer issues reported and see problems through to
resolution
 Perform installations, maintenance and repairs on electrical, mechanical and
hydraulic systems…etc.
 Research, diagnose, troubleshoot and identify solutions to resolve customer
issues
 Follow standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
 Provide prompt and accurate feedback to customers
 Ensure proper recording and closure of all issues and Prepare accurate and
timely reports
 Documenting troubleshooting and problem resolution steps
 Participation in providing training to customers as required
 Managing and processing parts orders
 Walking customers through solutions
 Reviewing product change requests
 Provide technical support to all dealer branches
 Work closely with customer and field mechanics to conduct in service
failure analysis and corrective actions.
 Learning about product updates and new technologies
 Taking action to resolve problems, troubleshooting, answering phones calls,
and responding to e-mails.
 Report defects or offer suggestions for product improvement to DTAC,
submitting and more than 114 DTAC cases on Service, parts and warranty
 Manage and following performance PIP and PEP for product
 Manage and monitor customers’ expectations from product
 Managing and processing PDI for new machines
 Ensured stock inventory levels matched operational needs
 Audit, review, challenge and correct warranty claims while obtaining
required documentation for claims then submit warranty claims thru JDWS
after Performing warranty failures analysis and investigation
 Prepare technical training material for John Deere product as required to
meet customer needs,
 Analyze customer spare parts usage and provisioning
 Provide technical assistance, Service Bulletins, repair/rework instructions,

5. 5
installation/removal procedures, spare parts, configuration to OEM dealer
and customer (Johnston & Elgin sweepers, Koehler & Atlas Copco Genst,
Ditch witch trencher, Guinault Power generator …..etc. which coupled to
John Deere engine
 Instructor to 9 trainings on operation and 6 on service for John Deere tractor
6030 & 6M Series to Customers such Almarai company, Alsafi dairy &
NADEC arable farm in Saudi Arabia
Website Link: http://www.alkhorayef.com/en/Company/CompanyDetails/23
Furthermore info please inquiry on dealer pathway John Deere for ID, X851864
to view trainings logs, DTAC cases ……etc.
John Deere University JDU passed Trainings
S.N Training title Status Remarks
1 Diesel Engine Systems II Web Based Training
Passed
2 CCMS (DTAC and DPAC) Overview Web Based Training
Passed
3 Hydraulic Systems II - Module B Web Based Training
Passed
4 Service Essential - R Series Front
Loader
Web Based Training
Passed
5 Hydraulic Systems II - Module A Web Based Training
Passed
6 Hydraulic Systems I - Module B Web Based Training
Passed
7 Hydraulic Systems I - Module A Web Based Training
Passed
8 6R Fundamentals - Hydraulics Classroom Passed @ John Deere
Training Center
Bruchsal , Germany
9 6R Fundamentals - Transmissions Classroom Passed @ John Deere
Training Center
Bruchsal , Germany
10 6R FT4 Technical Overview Classroom Passed @ John Deere
Training Center
Bruchsal , Germany
11 Diesel Engine Systems I Web Based Training
Passed
12 6R Stage IV/FT4 Service Essentials Web Based Training
Passed
13 Tractors - Service Essentials - 9 Web Based Training

6. 6
Family Ag (MY15) Region 2 Passed
14 H Series Loader Service Essentials Web Based Training
Passed
15 Tractors – Generation 4
CommandCenter™ Navigation
Web Based Training
Passed
16 6M Series Service Essentials Tier2 Web Based Training
Passed
17 John Deere Warranty System DLM Web Based Training
Passed
18 Service ADVISOR Overview -
Module A
Web Based Training
Passed
19 DTAC (Dealer Technical Assistance
Center) 3.2 Overview
Web Based Training
Passed
20 (Retired) Training Coordinator -
Manage Learning Activities With The
New JDU (2014)
DLC Passed
21 Service ADVISOR Remote DLC
Workshop
DLC Passed
22 Service ADVISOR Remote (SAR)
Overview
Web Based Training
Passed
23 Engine - Introduction to Final Tier 4-
Stage IV Technologies
Web Based Training
Passed
24 Service ADVISOR™ 5 Web Based Training
Passed
25 Parts ADVISOR™ Web Based Training
Passed
26 Electrical Systems I - Module A Web Based Training
Passed
27 Electrical Systems II - Module A Web Based Training
Passed
28 Electrical Systems I - Module B Web Based Training
Passed
29 Electrical Systems II - Module B Web Based Training
Passed
Other trainings:
1. Practical training for maintenance diesel engines Elmamora training
center for agriculture engineering (2003)
2. Practical training for testing in agriculture tractors and farm machines test

7. 7
station Alexandria, Egypt (2004).
3. Arc welding electrode and OXY acetylene and carbon dioxide (Institute
Don-Bosco – Italian) Alexandria, Egypt (2006).
4. Turing work metal (Institute Don- Bosco – Italian) Alexandria, Egypt
(2007).
5. Solid Works Essentials Version 2011 (Innovation Center) – King Saud
university- KSA (2011).
6. The basics of electronics (Innovation Center) King Saud university- KSA
(2011).
7. Lubrication seminar Petromin attendance KSA Nov,2013
Related experiences:
 Familiar with John Deere engine models
3029,4045,4024,5030,6068,6090,6125,6135
 Familiar with JD AG. Machines such (Tractors model 6020, 6030, 7030,
,6M, 9R,5E …etc, Baler 590,592,….., MOCO 1355,..etc
 Familiar with John Deere hydraulic systems, electronic, electrical, CAN Bus,
transmission systems such synchro plus, power reverser, Power quad,
PowrQuad PLUS transmission, IVT, Power shift (PST) – MST mechanical
shift transmission, MFWD and final drive….Etc.
 Proficiency in the use of engine test lab equipment, data acquisition, and data
analysis tools.
Personal skill:
 Strong technical knowledge.
 Excellent communication skills.
 Ability to work independently.
 Have a valid driver’s license with a clean driving record.
 Ability to work and to deal with different cultures.
 Team player, good communication and coordination skills

8. 8
 Fast learner and independent with strong leadership and critical thinking
skills
 Ability and also willingness to work in all weather conditions.
Publications
 Ismail ,Z.E.and El-Henaway, M.N.2009. Optimization of machine
parameters for sunflower threshing using friction drum. Mansoura
University. Journal of Agricultural Sciences, (34): 10304-10293, Mansoura,
Egypt.
https://www.researchgate.net/publication/308597711_OPTIMIZATION_OF
_MACHINE_PARAMETERS_FOR_A_SUNFLOWER_THRESHER_USI
NG_FRICTION_DRUM
My projects (link YouTube)
http://www.youtube.com/watch?v=lBwL53obHIQ
https://www.youtube.com/watch?v=bnKmMz7ooAk
Professional Membership:
1- Saudi Council of Engineers – Engineer member – present