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Case Analysis
   -presented by
Narendra Krishna
   Target new customers
    ◦ Understand market segmentation
    ◦ Check for unsatisfied customer needs – Product
      gaps
    ◦ Target these gaps, Advantage- first mover
   Target Competitors’ customers
    ◦ Understand pain points
    ◦ Improve product features and attract customers
    ◦ Be cautious of similar tactics by the competition.
Students               Target Others
                       Understand Critical
                        customer requirements
                        ◦ Scheduling Convenience
           Turner
                        ◦ Lower in class work
                       Offer options
           NTC
                        ◦   Online test
           Others       ◦   Optional in class reviews
                        ◦   Increase flexibility.
                        ◦   Finally-Pricing
   How do start ups compete with established
    companies?
   Products/Services
    ◦ Core
    ◦ Adjacent
   Avoid
    ◦ Direct Competition
   Target
    ◦ Adjacent products
    ◦ Secondary markets
   Started in 1962             Started in 1997
                                Covers only CPA tests
   Covers every                Operates only in the San
    standardized test            Francisco area
   Operates nationally         Offers
                                 ◦ 6 week Full service
   Offers options of              Classroom program.
    ◦   Classroom lectures       ◦ 3 live, 1 hr lectures per day
    ◦   Home study videos        ◦ Additional test taking skill
    ◦   Books                      classes
    ◦   Software                 ◦ Practice tests graded by
                                   tutors.
    ◦   Online testing.


NTC                          Turner Test Prep
NTC                    Turner Test Prep
Books                     Yes                    Yes
Repeat Course             Yes                    Yes
Software                  Yes                    No
Online tests              Yes                    No
Classroom Coaching        No                     Yes
Audio Tapes               No                     Yes
Practice Tests            No                     Yes



                 Structured Course- Strength or Weakness?

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Turner test prep

  • 1. Case Analysis -presented by Narendra Krishna
  • 2. Target new customers ◦ Understand market segmentation ◦ Check for unsatisfied customer needs – Product gaps ◦ Target these gaps, Advantage- first mover  Target Competitors’ customers ◦ Understand pain points ◦ Improve product features and attract customers ◦ Be cautious of similar tactics by the competition.
  • 3. Students  Target Others  Understand Critical customer requirements ◦ Scheduling Convenience Turner ◦ Lower in class work  Offer options NTC ◦ Online test Others ◦ Optional in class reviews ◦ Increase flexibility. ◦ Finally-Pricing
  • 4. How do start ups compete with established companies?  Products/Services ◦ Core ◦ Adjacent  Avoid ◦ Direct Competition  Target ◦ Adjacent products ◦ Secondary markets
  • 5. Started in 1962  Started in 1997  Covers only CPA tests  Covers every  Operates only in the San standardized test Francisco area  Operates nationally  Offers ◦ 6 week Full service  Offers options of Classroom program. ◦ Classroom lectures ◦ 3 live, 1 hr lectures per day ◦ Home study videos ◦ Additional test taking skill ◦ Books classes ◦ Software ◦ Practice tests graded by tutors. ◦ Online testing. NTC Turner Test Prep
  • 6. NTC Turner Test Prep Books Yes Yes Repeat Course Yes Yes Software Yes No Online tests Yes No Classroom Coaching No Yes Audio Tapes No Yes Practice Tests No Yes Structured Course- Strength or Weakness?