1. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
PROJECT SCOPE MANAGEMENT
 Project Scope Management includes the processes
required to ensure that the project includes all the work
required, and only the work required, to complete the
project successfully.
 Managing the project scope is primarily concerned with
defining and controlling what is and is not included in
the project.
 There are 6 processes
 Plan Scope Management
 Collect Requirements
 Define Scope
 Create WBS
 Validate Scope
 Control Scope
1

2. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
PROJECT SCOPE MANAGEMENT
2
Enter phase/
Start project
Exit phase/
End project
Initiating
Processes
Closing
Processes
Planning
Processes
Executing
Processes
Monitoring &
Controlling Processes
Knowledge
Area
Process
Initiating Planning Executing
Monitoring &
Contol
Closing
Scope
Plan Scope
Management
Collect Requirements
Define Scope
Create WBS
Validate Scope
Control Scope

3. PRODUCT SCOPE & PROJECT SCOPE
 Trình tự thực hiện
 0. Lobby
 1. Thỏa thuận địa điểm và quy hoạch đối với
cơ quan quản lý cấp địa phương (UBND Quận
cấp)
 2. Thỏa thuận quy hoạch kiến trúc (Sở quy
hoạch kiến trúc phê duyệt)
 3. Quyết định của UNBND TP giao đất cho chủ
đầu tư để thực hiện dự án (Sở tài nguyên môi
trường)
 4. Thẩm định thiết kế cơ sở (Sở xây dựng)
 5. Trình duyệt dự án đầu tư (UBND TP)
 6. Thi công
 7. Bàn giao
 8. Đưa công trình vào giai đoạn khai thác sử
dụng
 9. Bảo trì, bảo hành công trình. 3
 Một tòa nhà 70 tầng
 2 tòa chung cư cao cấp 47 tầng
 2 tầng ngầm
 Khách sạn
 Trung tâm thương mại
 và các hạ tầng phụ trợ khác

4. PRODUCT SCOPE & PROJECT SCOPE
 Product scope
 The features and
functions that are to be
included in your products
or service or result of the
project.
 Completion is measured
against the product
requirements
 Project scope
 The work the project
will do to deliver the
product of the project
 Completion is
measured against the
project management
plan
4

5. SCOPE CREEP AND GOLD PLATING
 Gold plating means adding
features that are not
included in the product's
scope.
 Scope creep means
"uncontrolled" changes.
This can be brought in
either by the customer or
by the project team.
5

6. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.1 PLAN SCOPE MANAGEMENT
 Plan Scope Management is the process of creating a
scope management plan that documents how the
project scope will be defined, validated, and controlled.
 The key benefit of this process is that it provides
guidance and direction on how scope will be managed
throughout the project.
6
Inputs Tool&Techniques Outputs
.1 Project management plan
.2 Project charter
.3 EEF
.4 OPA
.1 Expert judgment
.2 Meetings
.1 Scope management plan
.2 Requirements
management plan

7. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.2 COLLECT REQUIREMENTS
7

8. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.2 COLLECT REQUIREMENTS
 The process of defining and documenting stakeholders' needs to
meet the project objectives.
 The key benefit of this process is that it provides the basis for
defining and managing the project scope including product scope.
8
Inputs Tool&Techniques Outputs
.1 Scope
management plan
.2 Requirements
management
plan
.3 Stakeholder
management plan
.4 Project charter
.5 Stakeholder
register
.1 Interviews
.2 Focus groups
.3 Facilitated workshops
.4 Group creativity techniques
.5 Group decision-making
techniques
.6 Questionnaires and surveys
.7 Observations
.8 Prototypes
.9 Benchmarking
.10 Context diagrams
.11 Document analysis
.1 Requirements documentation
.2 Requirements traceability
matrix

9. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.2 COLLECT REQUIREMENTS
 Interviews: Directly talk with stakeholders
 Focus Groups: Interactive discussion with qualified
Stakeholders & Subject matter experts
 Facilitated Workshops: issues can be discovered earlier and
resolved more quickly than in individual sessions.
 Group Creativity Techniques :
 Brainstorming,
 Nominal group technique: enhance brainstorming with
voting and ranking
 Delphi Technique: some expert answer questionnaire and
give anonimity feedback
 Idea/mind mapping,
 Affinity Diagram: sort idea into groups
9

10. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.2 COLLECT REQUIREMENTS
 GROUP DECISION MAKING TECHNIQUES:
 Unanimity,
 Majority (>50%)
 Plurality,
 Dictatorship
10

11. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.3 DEFINE SCOPE
 The process of developing a detailed description of the
project and product.
 The key benefit of this process is that it describes the
project, service, or result boundaries by defining which
of the requirements collected will be included in and
excluded from the project scope
11
Inputs Tool&Techniques Outputs
.1 Scope management
plan
.2 Project charter
.3 Requirements
documentation
.4 Organizational process
assets
.1 Expert judgment
.2 Product analysis
.3 Alternatives identification
.4 Facilitated workshops
.1 Project scope statement
.2 Project document
updates

12. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.4 CREATE WBS
 The process of subdividing project deliverables and
project work into smaller, more manageable
components.
 The key benefit of this process is that it provides a
structured vision of what has to be delivered.
12
Inputs Tool&Techniques Outputs
.1 Scope management plan
.2 Project scope statement
.3 Requirements documentation
.4 EEF
.5 OPA
.1 Decomposition
.2 Expert judgment
.1 Scope baseline
.2 Project documents
updates

13. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
WBS SAMPLE
13

14. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
WORK PACKAGES
 The planned work is contained within the lowest
level WBS components, which are called work
packages.
 A work package can be scheduled, cost
estimated, monitored, and controlled.
14

15. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.5 VALIDATE SCOPE
 The process of formalizing
acceptance of the completed
project deliverables.
 The key benefit of this process is
that it brings objectivity to the
acceptance process and
increases the chance of final
product, service, or result
acceptance by validating each
deliverable
15
Inputs Tool&Techniques Outputs
.1 Project management plan
.2 Requirements
documentation
.3 Reqs traceability matrix
.4 Verified deliverables
.5 Work performance data
.1 Inspection
.2 Group decision-
making
techniques
.1 Accepted deliverables
.2 Change requests
.3 Project document
updates

16. SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013
5.6 CONTROL SCOPE
 The process of monitoring the status of the project and
product scope and managing changes to the scope
baseline.
16
Inputs Tool&Techniques Outputs
.1 Project management plan
.2 Requirements
documentation
.3 Requirements traceability
matrix
.4 Work performance data
.5 Organizational process
assets
.1 Variance analysis .1 Work performance
information
.2 Change requests
.3 Project management plan
updates
.4 Project documents updates
.5 Organizational process
assets
updates