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1 Homelessness Prevention In New York City NAEH Conference, July 14 2011
2 How do we target services? Put services in the highest risk communities. One quarter of NYC’s communities contribute over 60% of all shelter entrants
3 How do we target services? HomeBase Shelter Profile Provide services to families who have similar characteristics to families who enter shelter.
4 How do we target services? L L L L L L L L Outreach to families who are most likely to end up in shelter.
5 Planning How do we target services? Public awareness campaign with placements in high-demand communities Developed screening and referral service through 311 Calls transferred to Homebase doubled
6 How do we target services? Targeting Tenants Affected by Foreclosure DHS purchased proprietary data in order to map buildings at risk of foreclosure Programs hired staff with foreclosure expertise to: ,[object Object]
Provide advice and assistance with tenancy rights, benefits, utilities, and relocation,[object Object]
Make data useful for practitioners
Use data for continuous quality improvement,[object Object]
9 How do we allocate prevention resources?
10 How do we allocate prevention resources? Cost Per 90 Day Diversion: HRA = $600 Hombase = $3,000
11 How do we allocate prevention resources?
12 Planning How do we allocate prevention resources? Lessons:   ,[object Object]
You can offer a universal service without “wasting” resources on low-risk households
Leverage TANF and mainstream resources
Incentivize providers to achieve outcomes ,[object Object]
14 How do we know our strategy is working? Compare communities served to communities not served by prevention to determine program impact

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3.5 Ellen Howard Cooper

  • 1. 1 Homelessness Prevention In New York City NAEH Conference, July 14 2011
  • 2. 2 How do we target services? Put services in the highest risk communities. One quarter of NYC’s communities contribute over 60% of all shelter entrants
  • 3. 3 How do we target services? HomeBase Shelter Profile Provide services to families who have similar characteristics to families who enter shelter.
  • 4. 4 How do we target services? L L L L L L L L Outreach to families who are most likely to end up in shelter.
  • 5. 5 Planning How do we target services? Public awareness campaign with placements in high-demand communities Developed screening and referral service through 311 Calls transferred to Homebase doubled
  • 6.
  • 7.
  • 8. Make data useful for practitioners
  • 9.
  • 10. 9 How do we allocate prevention resources?
  • 11. 10 How do we allocate prevention resources? Cost Per 90 Day Diversion: HRA = $600 Hombase = $3,000
  • 12. 11 How do we allocate prevention resources?
  • 13.
  • 14. You can offer a universal service without “wasting” resources on low-risk households
  • 15. Leverage TANF and mainstream resources
  • 16.
  • 17. 14 How do we know our strategy is working? Compare communities served to communities not served by prevention to determine program impact
  • 18. 15 Planning How do we know our strategy is working?
  • 19. 16 Planning How do we know our strategy is working? Commission evaluations to find a causal relationship between prevention and shelter entry.
  • 20.
  • 22. Be realistic about the impacts