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Resume Writing
          Online Workshop

Copyright 2012, Wellesley College Center for Work and Service
2




Types of Resumes
• Chronological: lists experiences in reverse time order

• Functional: organized according to specific skill categories

• Combination: includes elements of both chronological and functional
  formats

• Curriculum Vitae (C.V.): for use in academic or medical careers with a
  comprehensive listing of professional history and achievements; may run
  multiple pages

• Federal Resume: requires specific format


                                    Copyright 2012, Wellesley College Center for Work and Service
3




Resume Strategy
• A resume is an effective self-assessment tool to review and highlight your accomplishments.

• Use spacing to make your resume easy to read. Cluttered resumes are easily ignored!

• You may want to list everything that you have done in a master resume file, then pick and
  choose what may be relevant to the position or employer.

• For undergraduates and recent graduates: create a one-page resume. Present only
  experiences and skills that showcase your candidacy.

• The audience reads from top to bottom, left to right. What would you like people to see
  first? What impression do you want to create from the onset?

• Describe and quantify your experiences when possible. Focus on specific accomplishments.

• A resume is a factual summary of your experience –include current and past activities only.

• First-years and sophomores: high school experiences are still relevant.
                                           Copyright 2012, Wellesley College Center for Work and Service
4




Required Sections
• Contact information

• Education

• Experience (or specific types of experiences, e.g., Research Experience, Work
  Experience, Relevant Experience, Other Experience, etc.)

• Extracurricular activities, leadership, and/or service experience

• Skills, including language, laboratory skills and/or computer




                                     Copyright 2012, Wellesley College Center for Work and Service
5




     Three Examples of Contact Information
                                                  Jennifer M. Hardy
                                                      103 West Street
                                                     Acton, MD 20901
                                                       203-365-5522
                                                   jhardy@wellesley.edu



                                            JENNIFER M. HARDY
                                                  jhardy@wellesley.edu
           21 Wellesley College Road, Unit 2233                              103 West Street
           Wellesley, MA 02481                                                                      Acton, MD 20901
           339-555-0102                                                                     203-365-5522




Jennifer M. Hardy
21 Wellesley College Road ● Unit 2233 ● MA 02481 ● 339-555-0102
            103 West Street, Acton, MD 20901 ● 203-365-5522 ●jhardy@wellesley.edu
                                                       Copyright 2012, Wellesley College Center for Work and Service
6




Education
• College(s) attended; include study abroad, summer school(s)

• Degree(s)

• Year(s) of graduation

• Major(s), minor(s), concentration(s)

• Related coursework

• GPA and honors (optional; include if above a 3.0/4.0)

• High school (optional)

• For current students, education will usually be the first section on the resume

                                    Copyright 2012, Wellesley College Center for Work and Service
7



Example of Education
                                            EDUCATION

WELLESLEY COLLEGE, Wellesley, MA
Bachelor of Arts in Japanese; minor in Art History; expected May 2010.
Coursework includes: Japanese Area Studies, Asian Art and Architecture, Women Filmmakers.
GPA 3.3/4.0



Kobe University, Kobe, Japan, Sept. 2008 – May 2009
Studied abroad and participated in Japanese culture. Taught English
as a Second Language to Japanese high school students.
Coursework included: History of Japan, Japanese Literature, and Landscaping Painting of East Asia. All
courses taught in Japanese.

                                           EXPERIENCE




                                           Copyright 2012, Wellesley College Center for Work and Service
8




Experience
List items in reverse chronological order.

May include:
   Past internships

   Summer, on-campus, and part-time jobs

   Community service or volunteer experience

   Academic projects

   Campus activities

   Leadership




                                     Copyright 2012, Wellesley College Center for Work and Service
9




Examples of Experience
National Institutes of Health, Bethesda, MD
Research Intern. Recruited subjects for research study related to ovarian cancer. Assisted with
interviewing subjects. Complied and analyzed data. Wrote report and presented to physicians on team.
Summer 2009


Legal Assistant       Spring 2009 - present
LEGAL SERVICES AND COUNSELING CENTER                         Boston, MA
Volunteer at a non-profit agency that provides free legal services to low-income citizens. Research
background material to prepare for cases. Obtain medical records, retrieve court documents, update
materials in law library, and prepare outreach mailings. Observe legal proceedings.


JFK School of Government, Harvard University,Cambridge, MA, Summer 2009
Women’s Leadership Initiative Intern
Wrote successful grant to support an endowed chair; managed student registration for annual
conference; met with Kennedy School applicants to answer questions about the Initiative; participated in
the Mentor Program; assisted with web development.



                                              Copyright 2012, Wellesley College Center for Work and Service
10




Writing Experience Descriptions
• Each entry should have a position or title, organization name, date,
  location, and description of your responsibilities and accomplishments,
  using action verbs to highlight skill sets.

• The first sentence of the description should summarize functions you
  performed and describe the organization, if the purpose of the
  organization is not immediately clear to readers.

• If there are multiple positions within the same organization, e.g.
  “Wellesley College,” create one heading/location, and list all positions
  under it, separated by date.

• Quantify accomplishments when possible.


                                  Copyright 2012, Wellesley College Center for Work and Service
11




 Experience Descriptions – continued
• To highlight a specific skill area or area of expertise, group experiences with
  similar themes in one section, e.g. “Research Experience”

• To better focus a broad range of experiences, group all relevant experiences,
  paid or otherwise, in a “Relevant Experience” section.

• Experienced workers should list their experiences before the “Education”
  section.

• Articulate functions you can perform rather than describe responsibilities. For
  example, “entered client phone numbers and addresses” can be stated as
  “maintained client contact information.”




                                     Copyright 2012, Wellesley College Center for Work and Service
12




 Other Experience
• Jobs not directly related to current career or internship objective may be listed
  in “Other Experience”

• Use the same format as in the “Experience” section, or use a short listing
  format if not as relevant or short on space, e.g.:
  Server, Friday’s Restaurant, Boston, MA, 2007 – present

• First-years and sophomores may want to expand on these positions




                                      Copyright 2012, Wellesley College Center for Work and Service
13




    Extracurricular Activities and Leadership
•    Use “Leadership” as category heading if applicable. Expand the description
     if useful to show the skills and tasks involved, e.g.,
      Publicity Chair, Wellesley College Asian Student Union, 2008-09
      Planned and promoted lectures and social events for a 300-member student organization.
      Presided over team meetings to implement over 20 events during the school year.
      Or, use a shortened listing:
      Student Tutor, Wellesley College Chemistry Department, Spring 2008


•    Extracurricular activities:
      Admissions Tour Guide
      Wellesley College, Wellesley, MA, Fall 2008 – present
      Greet and lead perspective students and parents on campus tours. Answer inquiries on
      academic and student life.



                                            Copyright 2012, Wellesley College Center for Work and Service
14

 Extracurricular Activities and Leadership
 – continued
• Be selective and strategic about what you list where

• If you are active in organizations related to your field of interest, list the
  activity under “Relevant Experience” e.g., if you are pursuing a position in
  journalism and were an editor for the Wellesley News, categorize the editor
  position as “relevant”

• List committee assignments, budget responsibilities, fundraising events,
  specific outcomes, etc.




                                      Copyright 2012, Wellesley College Center for Work and Service
15




 Examples of Skills
• Computer – Microsoft Word, Excel, PowerPoint; Adobe Dreamweaver and
  Photoshop; SPSS; and internet research (i.e. Lexis/Nexus)

• Language - bilingual in English and Spanish; proficient in German;
  knowledge of Hindi

• Laboratory - titrations, analyzers and experience handling lab animals

• Other - CPR certification, aerobics instructor, concert flutist, 6 years
  competitive figure skater




                                     Copyright 2012, Wellesley College Center for Work and Service
16




Optional Sections
• Objective

• Awards and honors

• Interests or additional information

• References are not required on a resume but can be included on a separate
  sheet




                                  Copyright 2012, Wellesley College Center for Work and Service
17




 Optional Sections: Objective
• If you are using an objective, it should enhance the resume, e.g. help describe
  the transition if you are switching fields, highlight skill sets, or specify
  positions you will consider.
• Be specific and concise about the position and industry or organization that
  you seek, highlight key skill areas.
      Objective: To obtain an editorial position in magazine publishing to
      further enhance writing skills and journalism experience.
• Your objective should be further explained in a cover letter.




                                     Copyright 2012, Wellesley College Center for Work and Service
18




Optional Sections – continued
More for a C.V. than a resume

• Professional associations

• Publications

• Presentations

• Research

• Licenses and certifications


                                Copyright 2012, Wellesley College Center for Work and Service
19




Federal Resumes
• Very different from private industry resumes, typically longer than one
  page

• Has many requirements for details in your background (e.g. SSN,
  announcement number for position desired, citizenship, previous pay)

• Federal resume builder and tips are online:
  https://help.usajobs.gov/index.php/Most_Effective_Resumes

• See sample resume at:
  http://www.sec.gov/jobs/jobs_sampleres.shtml




                                 Copyright 2012, Wellesley College Center for Work and Service
20




    Resume Format
•    Layout: logical, easy-to-read, sufficient margins (minimum ½”), and
     consistent placement of job title, organization name, job description, dates
     and location
•    Text: traditional fonts (Times, Arial), at least 10-point
•    Style: highlight using bold, CAPS, italics, underline
•    Paper: if sending hard copy, use matching bond paper for both resume
     and cover letter
•    Bullets vs. paragraphs: whatever you prefer!




                                      Copyright 2012, Wellesley College Center for Work and Service
21




Sample Action Verbs
• acquire      • help            • observe               • update

• budget       • improve         • plan                  • verify

• conduct      • investigate     • question              • write

• develop      • initiate        • represent

• edit         • manage          • schedule

• facilitate   • market          • supervise

• generate     • negotiate       • train



                               Copyright 2012, Wellesley College Center for Work and Service
22




Proofing the Resume
•   Proofread, proofread, proofread!
•   Read it backwards
•   Check your verb tense: if you are currently performing the job function, use
    the present tense. Otherwise, use the past tense.
•   Delete unnecessary words/sentences
•   Avoid abbreviations (except degrees and states)
•   Do not use personal pronouns
•   Review dates and numbers for accuracy




                                   Copyright 2012, Wellesley College Center for Work and Service
23




Resume Submission
Follow the directions on employer’s Web site. There are several forms of
    submission:
• Upload the electronic file to the organization’s secure database via an
    internet connection
• Email electronic resume file as an attachment
     • Be sure the file contains your name and position desired (e.g.,
     JenParkGalleryAsst.doc)
     • To preserve font and formatting, save the file as a PDF using Adobe
     Acrobat (e.g., JenParkGalleryAsst.pdf)
• Cut sections from your resume file and paste onto employer’s resume
    builder on their Web site
• Send hard copy 8”x11.5” on bond paper along with your cover letter

                                  Copyright 2012, Wellesley College Center for Work and Service
24




General Resume Worksheet
1.   Know the position and industry you are seeking
2.   From your list of experiences, which ones are the most relevant? What
     should be included on one-page to present yourself best?
3.   Organize experiences according to your resume sections (Relevant
     Experience, Work Experience, Extracurricular Activities and Leadership,
     etc.)
4.   List skills and/or interests.
5.   Prioritize according to what you want the reader to see first.
6.   Your goal is to get an interview.




                                   Copyright 2012, Wellesley College Center for Work and Service
25




How the CWS Can Help
•   Extensive information on resume writing, including sample resumes,
    special concerns, and a list of action verbs is on CWS Web site,
    http://new.wellesley.edu/cws/career

•   For Wellesley students, quick resume reviews are available during daily
    drop-in sessions. Please bring a hard copy.

•   Counselors can meet with students and Wellesley alumnae in an
    appointment to discuss the best strategy for presenting yourselves on a
    resume.




                                  Copyright 2012, Wellesley College Center for Work and Service

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Resume Online Workshop

  • 1. Resume Writing Online Workshop Copyright 2012, Wellesley College Center for Work and Service
  • 2. 2 Types of Resumes • Chronological: lists experiences in reverse time order • Functional: organized according to specific skill categories • Combination: includes elements of both chronological and functional formats • Curriculum Vitae (C.V.): for use in academic or medical careers with a comprehensive listing of professional history and achievements; may run multiple pages • Federal Resume: requires specific format Copyright 2012, Wellesley College Center for Work and Service
  • 3. 3 Resume Strategy • A resume is an effective self-assessment tool to review and highlight your accomplishments. • Use spacing to make your resume easy to read. Cluttered resumes are easily ignored! • You may want to list everything that you have done in a master resume file, then pick and choose what may be relevant to the position or employer. • For undergraduates and recent graduates: create a one-page resume. Present only experiences and skills that showcase your candidacy. • The audience reads from top to bottom, left to right. What would you like people to see first? What impression do you want to create from the onset? • Describe and quantify your experiences when possible. Focus on specific accomplishments. • A resume is a factual summary of your experience –include current and past activities only. • First-years and sophomores: high school experiences are still relevant. Copyright 2012, Wellesley College Center for Work and Service
  • 4. 4 Required Sections • Contact information • Education • Experience (or specific types of experiences, e.g., Research Experience, Work Experience, Relevant Experience, Other Experience, etc.) • Extracurricular activities, leadership, and/or service experience • Skills, including language, laboratory skills and/or computer Copyright 2012, Wellesley College Center for Work and Service
  • 5. 5 Three Examples of Contact Information Jennifer M. Hardy 103 West Street Acton, MD 20901 203-365-5522 jhardy@wellesley.edu JENNIFER M. HARDY jhardy@wellesley.edu 21 Wellesley College Road, Unit 2233 103 West Street Wellesley, MA 02481 Acton, MD 20901 339-555-0102 203-365-5522 Jennifer M. Hardy 21 Wellesley College Road ● Unit 2233 ● MA 02481 ● 339-555-0102 103 West Street, Acton, MD 20901 ● 203-365-5522 ●jhardy@wellesley.edu Copyright 2012, Wellesley College Center for Work and Service
  • 6. 6 Education • College(s) attended; include study abroad, summer school(s) • Degree(s) • Year(s) of graduation • Major(s), minor(s), concentration(s) • Related coursework • GPA and honors (optional; include if above a 3.0/4.0) • High school (optional) • For current students, education will usually be the first section on the resume Copyright 2012, Wellesley College Center for Work and Service
  • 7. 7 Example of Education EDUCATION WELLESLEY COLLEGE, Wellesley, MA Bachelor of Arts in Japanese; minor in Art History; expected May 2010. Coursework includes: Japanese Area Studies, Asian Art and Architecture, Women Filmmakers. GPA 3.3/4.0 Kobe University, Kobe, Japan, Sept. 2008 – May 2009 Studied abroad and participated in Japanese culture. Taught English as a Second Language to Japanese high school students. Coursework included: History of Japan, Japanese Literature, and Landscaping Painting of East Asia. All courses taught in Japanese. EXPERIENCE Copyright 2012, Wellesley College Center for Work and Service
  • 8. 8 Experience List items in reverse chronological order. May include:  Past internships  Summer, on-campus, and part-time jobs  Community service or volunteer experience  Academic projects  Campus activities  Leadership Copyright 2012, Wellesley College Center for Work and Service
  • 9. 9 Examples of Experience National Institutes of Health, Bethesda, MD Research Intern. Recruited subjects for research study related to ovarian cancer. Assisted with interviewing subjects. Complied and analyzed data. Wrote report and presented to physicians on team. Summer 2009 Legal Assistant Spring 2009 - present LEGAL SERVICES AND COUNSELING CENTER Boston, MA Volunteer at a non-profit agency that provides free legal services to low-income citizens. Research background material to prepare for cases. Obtain medical records, retrieve court documents, update materials in law library, and prepare outreach mailings. Observe legal proceedings. JFK School of Government, Harvard University,Cambridge, MA, Summer 2009 Women’s Leadership Initiative Intern Wrote successful grant to support an endowed chair; managed student registration for annual conference; met with Kennedy School applicants to answer questions about the Initiative; participated in the Mentor Program; assisted with web development. Copyright 2012, Wellesley College Center for Work and Service
  • 10. 10 Writing Experience Descriptions • Each entry should have a position or title, organization name, date, location, and description of your responsibilities and accomplishments, using action verbs to highlight skill sets. • The first sentence of the description should summarize functions you performed and describe the organization, if the purpose of the organization is not immediately clear to readers. • If there are multiple positions within the same organization, e.g. “Wellesley College,” create one heading/location, and list all positions under it, separated by date. • Quantify accomplishments when possible. Copyright 2012, Wellesley College Center for Work and Service
  • 11. 11 Experience Descriptions – continued • To highlight a specific skill area or area of expertise, group experiences with similar themes in one section, e.g. “Research Experience” • To better focus a broad range of experiences, group all relevant experiences, paid or otherwise, in a “Relevant Experience” section. • Experienced workers should list their experiences before the “Education” section. • Articulate functions you can perform rather than describe responsibilities. For example, “entered client phone numbers and addresses” can be stated as “maintained client contact information.” Copyright 2012, Wellesley College Center for Work and Service
  • 12. 12 Other Experience • Jobs not directly related to current career or internship objective may be listed in “Other Experience” • Use the same format as in the “Experience” section, or use a short listing format if not as relevant or short on space, e.g.: Server, Friday’s Restaurant, Boston, MA, 2007 – present • First-years and sophomores may want to expand on these positions Copyright 2012, Wellesley College Center for Work and Service
  • 13. 13 Extracurricular Activities and Leadership • Use “Leadership” as category heading if applicable. Expand the description if useful to show the skills and tasks involved, e.g., Publicity Chair, Wellesley College Asian Student Union, 2008-09 Planned and promoted lectures and social events for a 300-member student organization. Presided over team meetings to implement over 20 events during the school year. Or, use a shortened listing: Student Tutor, Wellesley College Chemistry Department, Spring 2008 • Extracurricular activities: Admissions Tour Guide Wellesley College, Wellesley, MA, Fall 2008 – present Greet and lead perspective students and parents on campus tours. Answer inquiries on academic and student life. Copyright 2012, Wellesley College Center for Work and Service
  • 14. 14 Extracurricular Activities and Leadership – continued • Be selective and strategic about what you list where • If you are active in organizations related to your field of interest, list the activity under “Relevant Experience” e.g., if you are pursuing a position in journalism and were an editor for the Wellesley News, categorize the editor position as “relevant” • List committee assignments, budget responsibilities, fundraising events, specific outcomes, etc. Copyright 2012, Wellesley College Center for Work and Service
  • 15. 15 Examples of Skills • Computer – Microsoft Word, Excel, PowerPoint; Adobe Dreamweaver and Photoshop; SPSS; and internet research (i.e. Lexis/Nexus) • Language - bilingual in English and Spanish; proficient in German; knowledge of Hindi • Laboratory - titrations, analyzers and experience handling lab animals • Other - CPR certification, aerobics instructor, concert flutist, 6 years competitive figure skater Copyright 2012, Wellesley College Center for Work and Service
  • 16. 16 Optional Sections • Objective • Awards and honors • Interests or additional information • References are not required on a resume but can be included on a separate sheet Copyright 2012, Wellesley College Center for Work and Service
  • 17. 17 Optional Sections: Objective • If you are using an objective, it should enhance the resume, e.g. help describe the transition if you are switching fields, highlight skill sets, or specify positions you will consider. • Be specific and concise about the position and industry or organization that you seek, highlight key skill areas. Objective: To obtain an editorial position in magazine publishing to further enhance writing skills and journalism experience. • Your objective should be further explained in a cover letter. Copyright 2012, Wellesley College Center for Work and Service
  • 18. 18 Optional Sections – continued More for a C.V. than a resume • Professional associations • Publications • Presentations • Research • Licenses and certifications Copyright 2012, Wellesley College Center for Work and Service
  • 19. 19 Federal Resumes • Very different from private industry resumes, typically longer than one page • Has many requirements for details in your background (e.g. SSN, announcement number for position desired, citizenship, previous pay) • Federal resume builder and tips are online: https://help.usajobs.gov/index.php/Most_Effective_Resumes • See sample resume at: http://www.sec.gov/jobs/jobs_sampleres.shtml Copyright 2012, Wellesley College Center for Work and Service
  • 20. 20 Resume Format • Layout: logical, easy-to-read, sufficient margins (minimum ½”), and consistent placement of job title, organization name, job description, dates and location • Text: traditional fonts (Times, Arial), at least 10-point • Style: highlight using bold, CAPS, italics, underline • Paper: if sending hard copy, use matching bond paper for both resume and cover letter • Bullets vs. paragraphs: whatever you prefer! Copyright 2012, Wellesley College Center for Work and Service
  • 21. 21 Sample Action Verbs • acquire • help • observe • update • budget • improve • plan • verify • conduct • investigate • question • write • develop • initiate • represent • edit • manage • schedule • facilitate • market • supervise • generate • negotiate • train Copyright 2012, Wellesley College Center for Work and Service
  • 22. 22 Proofing the Resume • Proofread, proofread, proofread! • Read it backwards • Check your verb tense: if you are currently performing the job function, use the present tense. Otherwise, use the past tense. • Delete unnecessary words/sentences • Avoid abbreviations (except degrees and states) • Do not use personal pronouns • Review dates and numbers for accuracy Copyright 2012, Wellesley College Center for Work and Service
  • 23. 23 Resume Submission Follow the directions on employer’s Web site. There are several forms of submission: • Upload the electronic file to the organization’s secure database via an internet connection • Email electronic resume file as an attachment • Be sure the file contains your name and position desired (e.g., JenParkGalleryAsst.doc) • To preserve font and formatting, save the file as a PDF using Adobe Acrobat (e.g., JenParkGalleryAsst.pdf) • Cut sections from your resume file and paste onto employer’s resume builder on their Web site • Send hard copy 8”x11.5” on bond paper along with your cover letter Copyright 2012, Wellesley College Center for Work and Service
  • 24. 24 General Resume Worksheet 1. Know the position and industry you are seeking 2. From your list of experiences, which ones are the most relevant? What should be included on one-page to present yourself best? 3. Organize experiences according to your resume sections (Relevant Experience, Work Experience, Extracurricular Activities and Leadership, etc.) 4. List skills and/or interests. 5. Prioritize according to what you want the reader to see first. 6. Your goal is to get an interview. Copyright 2012, Wellesley College Center for Work and Service
  • 25. 25 How the CWS Can Help • Extensive information on resume writing, including sample resumes, special concerns, and a list of action verbs is on CWS Web site, http://new.wellesley.edu/cws/career • For Wellesley students, quick resume reviews are available during daily drop-in sessions. Please bring a hard copy. • Counselors can meet with students and Wellesley alumnae in an appointment to discuss the best strategy for presenting yourselves on a resume. Copyright 2012, Wellesley College Center for Work and Service