Aside from facts, figures, and policy, great leaders make a priority of remembering the soft elements that help their team grow and perform at their best. Great leaders don’t save human reflection for special occasions. They keep these thoughts in mind all the time to keep their teams happy and productive.

2. The team will build a culture that follows the leader’s demeanor. Treat them with care
and consideration, even when they screw up. Then they will remember to do the same.

3. Everyone from the cleaning person to the top executive deserves certain basic
courtesies, including a cordial greeting, a present moment of your attention, and
the acknowledgement of his or her efforts.

4. This is the era of instant gratification, and most people want things done as quickly
as possible. But an immediate response or solution is not always available.
Recognize that many aspects of a project will take time to develop, or that an
answer may take 24 hours or more to find.

5. Laughter is not a substitute for persistence and hard work, of course. But the judicious
use of humor can do a lot to put things in perspective. Oh yeah, and lots of humor
makes work more fun as well.

6. It’s hard to hear the truth sometimes, especially when you are emotionally invested in
a project that is off track. But great leaders know how to deliver truth in a
straightforward way that helps people move forward. And the detriments of avoidable
failure due to silence or candy coating far outweigh the harshness and pain of
learning the truth.

7. When people are running out of energy or feeling down, great leaders take notice
and remember how to get people back on track. You can describe what you like or
admire about them.

8. Great leaders remember to be grateful for the efforts others make on their behalf.
Be watching for opportunities to do small, thoughtful things for others that
demonstrate how much you appreciate their efforts.

9. During the worst times, people want to believe that life will get better, that everything
will improve, and that growth, progress, or success is in their grasp. Let people know
that you believe in them, that your expectations are high and that they should keep
trying.

10. The AMCAT is India’s first employability assessment test that help fresh graduates
to get their first job quickly and efficiently.