SlideShare uma empresa Scribd logo
1 de 10
Baixar para ler offline
Process and Performance
       Excellence
Kelly OCG is a forward
thinking organization
The OCG Value Proposition

Client value is created by operating and improving a segment of their existing process




              The measurable value is delivered in terms of Speed and Quality
How can we maximize the
   value we deliver?
What part of the Client’s
 process do we own?
…and do they value it?
Are we really improving it?
Are we measuring the right things?
Is our communication effective?
My vision of this new role is
one that can understand and
deliver all of these answers to
    many audiences – with
             impact!




      Michael Winterburn

Mais conteúdo relacionado

Mais procurados

Post agile project management
Post agile project managementPost agile project management
Post agile project managementCode Enigma
 
A testimonial received from Ketzel Ramirez Human Development Specialist
A testimonial received from Ketzel Ramirez Human Development SpecialistA testimonial received from Ketzel Ramirez Human Development Specialist
A testimonial received from Ketzel Ramirez Human Development SpecialistNate Brooks
 
Integrating UX into a traditional culture
Integrating UX into a traditional cultureIntegrating UX into a traditional culture
Integrating UX into a traditional cultureUXDXConf
 
Growth Instrumentation
Growth InstrumentationGrowth Instrumentation
Growth InstrumentationAmplitude
 
Virtual staffing process
Virtual staffing processVirtual staffing process
Virtual staffing processAndrew Watson
 
Customer Focus and an Agile Mindset to Navigate in Complexity
Customer Focus and an Agile Mindset to Navigate in ComplexityCustomer Focus and an Agile Mindset to Navigate in Complexity
Customer Focus and an Agile Mindset to Navigate in ComplexityMia Kolmodin
 
UX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons Learned
UX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons LearnedUX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons Learned
UX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons LearnedUX STRAT
 
Tze Chin Tang - Path to Agility
Tze Chin Tang - Path to AgilityTze Chin Tang - Path to Agility
Tze Chin Tang - Path to AgilityAgile Impact
 
The journey towards a customer centric supply chain
The journey towards a customer centric supply chainThe journey towards a customer centric supply chain
The journey towards a customer centric supply chainBluecrux
 
Avanza Case Study - Agile Transformation with Customer Focus
Avanza Case Study - Agile Transformation with Customer Focus Avanza Case Study - Agile Transformation with Customer Focus
Avanza Case Study - Agile Transformation with Customer Focus Mia Kolmodin
 
How to Execute Your CX Vision
How to Execute Your CX VisionHow to Execute Your CX Vision
How to Execute Your CX VisionQualtrics
 
Redefining product development
Redefining product developmentRedefining product development
Redefining product developmentChandan Patary
 
Peakon - NOAH19 Berlin
Peakon - NOAH19 BerlinPeakon - NOAH19 Berlin
Peakon - NOAH19 BerlinNOAH Advisors
 
Dtc Branding1
Dtc Branding1Dtc Branding1
Dtc Branding1dcahalan
 
Project management framework
Project management frameworkProject management framework
Project management frameworkFranck BACHELIN
 
Cross-Functional Teams: A Product Manager's Nirvana
Cross-Functional Teams: A Product Manager's NirvanaCross-Functional Teams: A Product Manager's Nirvana
Cross-Functional Teams: A Product Manager's NirvanaMovel
 
6 Key Steps to Create a Culture of Improvement
6 Key Steps to Create a Culture of Improvement6 Key Steps to Create a Culture of Improvement
6 Key Steps to Create a Culture of ImprovementKaiNexus
 

Mais procurados (20)

Post agile project management
Post agile project managementPost agile project management
Post agile project management
 
A testimonial received from Ketzel Ramirez Human Development Specialist
A testimonial received from Ketzel Ramirez Human Development SpecialistA testimonial received from Ketzel Ramirez Human Development Specialist
A testimonial received from Ketzel Ramirez Human Development Specialist
 
Integrating UX into a traditional culture
Integrating UX into a traditional cultureIntegrating UX into a traditional culture
Integrating UX into a traditional culture
 
Growth Instrumentation
Growth InstrumentationGrowth Instrumentation
Growth Instrumentation
 
Virtual staffing process
Virtual staffing processVirtual staffing process
Virtual staffing process
 
Customer Focus and an Agile Mindset to Navigate in Complexity
Customer Focus and an Agile Mindset to Navigate in ComplexityCustomer Focus and an Agile Mindset to Navigate in Complexity
Customer Focus and an Agile Mindset to Navigate in Complexity
 
UX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons Learned
UX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons LearnedUX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons Learned
UX STRAT 2013: Karen Pascoe, Implementing Lean UX Across PayPal: Lessons Learned
 
Tze Chin Tang - Path to Agility
Tze Chin Tang - Path to AgilityTze Chin Tang - Path to Agility
Tze Chin Tang - Path to Agility
 
The journey towards a customer centric supply chain
The journey towards a customer centric supply chainThe journey towards a customer centric supply chain
The journey towards a customer centric supply chain
 
Forefront Power
Forefront PowerForefront Power
Forefront Power
 
Avanza Case Study - Agile Transformation with Customer Focus
Avanza Case Study - Agile Transformation with Customer Focus Avanza Case Study - Agile Transformation with Customer Focus
Avanza Case Study - Agile Transformation with Customer Focus
 
How to Execute Your CX Vision
How to Execute Your CX VisionHow to Execute Your CX Vision
How to Execute Your CX Vision
 
Redefining product development
Redefining product developmentRedefining product development
Redefining product development
 
Peakon - NOAH19 Berlin
Peakon - NOAH19 BerlinPeakon - NOAH19 Berlin
Peakon - NOAH19 Berlin
 
Dtc Branding1
Dtc Branding1Dtc Branding1
Dtc Branding1
 
Project management framework
Project management frameworkProject management framework
Project management framework
 
Managing Experiences
Managing ExperiencesManaging Experiences
Managing Experiences
 
Cross-Functional Teams: A Product Manager's Nirvana
Cross-Functional Teams: A Product Manager's NirvanaCross-Functional Teams: A Product Manager's Nirvana
Cross-Functional Teams: A Product Manager's Nirvana
 
Pathway to Success
Pathway to SuccessPathway to Success
Pathway to Success
 
6 Key Steps to Create a Culture of Improvement
6 Key Steps to Create a Culture of Improvement6 Key Steps to Create a Culture of Improvement
6 Key Steps to Create a Culture of Improvement
 

M Winterburn Process And Performance Excellence 9.14.12