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Find
huge
Ideas
With
Big
online Crowds
Shaun abrahamson
@shaunabe
Workshop plan
1. Crowdstorm Theory + cases
2. design your own
3. share and feedback
4. where to next?
Spectacular
crowdStorm
failures
The internet
vs MTN Dew
Designers
vs brammo and Cp+B
the mighty google Also
failed to work with crowds
Even fake crowds
failed to work
So
why
SHOULD
we
BE
excited?
From CP+B
to V&S
Google owes its robot car to
the darpa grand challenge
Localmotors
badassery
far from
the homer
And THIS
why do
crowds
give us
goat face?
First,
some
context
WHY DO WE Organize
the way that we do?
Ronald Coase
“Given that production could be
carried on without any organization
that is, firms at all, why and under
what conditions should we expect
firms to emerge?”
About 75 years ago
2003
2001
2001
20001991
2000
2004
1999
2005
1996
1995
(More than) a decade of Disruptions
Created by online crowds
2003
2001
2001
20001991
2000
2004
1999
2005
1996
1995
AND CROWD ENABLED DISRUPTIONS
ARE ACCELERATING
Labor
Capital
Assets
Influence
Data
Online CROWDs AS
the gateway to critical resources
2003
2001
2001
20001991
2000
2004
1999
2005
1996
1995
AND we see
lots of crowdstorming successes
Teaming up to get better ideas
The birth of brainstorming
Alex F. Osborn (the O in BBDO)
“when it comes to thinking, let’s
try to act as if we were two
people – at one time, a thinker
upper, a producer of ideas; at
another, a weigher of ideas”
About 65 years ago
brainstorming
+
low
transaction
costs
=
Crowdstorming
Great
But what
makes
Crowdstorming
work?
^ WE’LL START HERE
What do you need?
How can you impact the organization?
business model canvas can help
11
22
44
33
Clear challenges
clear evaluation criteria
A great story
for a very complex brief
Clear challenges
clear evaluation criteria Why you
Should
Why should we join
you?
ten thousand people a year
seek out fame + fortune
wreck it ralph needed
Experience + Good
Can you deliver
on your promises?
Equity investment + partnerships
GE Ecomagination
the right mix of incentives
For your crowdstorm participants
Get help
from A
coalition
Who can help you
incentivise, recruit, organize, produce
Who can help you
incentivise, recruit, organize, produce
Recruit the best
AMAZON STUDIOS
the amazon universe
42
SPOT THE DIFFERENCE
GOTHAM FOUNDARY DEMO MAKES THE
CASE TO HARDCORE URBAN BIKERS
1st
2nd
3rd
5th
Balloons Found 10 9 8 8
Motivation
Money x x x
Good x x x
Meaning x x x x
Coalition
Team size 5 8 1 10
Network size 5,000 1,000 50,000* 80,000**
Existing network? no no yes yes
Source: DARPA network challenge report + team data
< FIRST LETS TALK PATTERNS
Crowdstorm
patterns
Find ideas
Find + evaluate IDEAS
Find ideas
Find + evaluate IDEAS
Complex product
simple crowdstorm pattern
Simple products (often)
complex crowdstorm pattern
Encourage productive
behaviors
how many ways can we organize
such large groups (communities)?
Elinor Ostrom
“Complexity is not the same as
chaos”
About 3 years ago
to effectively organize, we need
Monitoring,
Support, Advocacy,
Value Exchange [or fair incentives]
Sanctions,
Collective Choice
Membership, Nesting
Source: Adapted from Elinor Ostrom’s collective action design principles
Source: Getsatisfaction.com
Monitoring to
Understand
contributions
From evaluating a few
to evaluating everyone
More activity or
more valuable activity
Aaron Swartz
“…insiders account for the vast majority of
edits. But it’s the outsiders who provide
nearly all of the content.”
About 6 years ago
Commenting on his analysis of who creates Wikipedia.
Cat Power, influence
and influence
Sources: klout.com, buzzfeed.com, quirky.com
select
the best
Experts have demonstrated success
how do they scale?
Let the crowd help
to filter the most promising
How to organize
a decision-making process
Hybrid Models
Crowd Filter + Expert Selectors
Choose the
right space
Simple search
Complex collaboration
Monitor
Support
Monitor
Support
Advocacy
Sanctions
Collective Choice
Value Exchange
Membership
Reeperbahn Festival
FEEDS TO
KEEP TRACK
OF IT ALL
TOOLS FOR DIFFERENT
TYPES OF TASKS
gotchas
Trapped by
The Castle
Fear of
IP
Journey to trust
We can REDUCE
brand risks, too
Save ideas from
NIH
ENOUGH THEORY
DESIGNOPERATION
10 CROWDSTORM BRIEFS
AND LANDING PAGES
AMAZON, BUZZFEED, DORITOS,
GE, LEGO, LIFEEDITED,
QUIRKY, SEQUOIA CAPITAL,
STYLYT, THREADLESS, XPRIZE
--> goo.gl/yNJx7
Crowdstorm CrossCampus

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Crowdstorm CrossCampus

Notas do Editor

  1. Ok. Lets invite our fans to help us name a new drink. What could possibly go wrong?
  2. Or, we’re an agency that does awesome work, so lets see if we can invite people to do a logo design. Response was swift. Crispin was accused of trying to get work for free “spec work”… Not really the result brammo or Crispin was looking for
  3. And even Google stumbled. They set up a platform called Prizes.org Idea was simple. Anyone could sign up to post a project – logos, website design etc. But earlier this year they shut it down.
  4. Even fake crowds failed
  5. - Crowds are getting better
  6. + the team from CP&amp;B + John Winsor and Even Fry + set up V&amp;S to take the idea of working with crowds, further + recently sold to Havas – done work with Harley, General Mills, Adidas + big question is can they win awards? More about that in a bit
  7. “ Crash the Superbowl ” – started in 2006 Been through different iteratons in terms of selection process (most recently moved to FB) and prizes. Bonuses paid when achieving specific outcomes like making it onto USA Today Ad Meter Poll…
  8. + what exactly are we talking about? + most organizations depend on some combination of these resources + the most interesting thing is that e are changing how we get access to these resource + lower cost devices + broadband + marketplaces + analytics + reputation ---  dramatically lowering cost of getting access
  9. + betty white + on why to enter
  10. + amazon gets to recruit from lots of interesting areas + they know who the active reviewers are (and those who produce useful reviews) + they can create focus groups, since they know what we watch + they have a site that gives them lots of options to advertise…to different groups…those in the studios program / those wathcing video
  11. + activate a core group + give them insider info + use this to reach out to their networks