A presentation from Museums and the Web 2009. In this paper, we address what mechanisms are at play when using on-line maps in a museum context to trigger and expand visitors’ involvement with an exhibition and its content. Our analysis is based on a comparison of two case studies carried out at Media Lab Helsinki in close cooperation with two museums in Finland: one with Kiasma, the museum of contemporary art in Helsinki, and the other with Design Museum Helsinki. Both made use of Open Source software (Urban Mediator and ImaNote) allowing users to leave comments in text or audio-visual format. These comments are visualized through the map components of the systems. To get maximum value from user participation, museums need to design a coherent network of participatory activies that include on-line tools. Session: Evaluation 2.0 [evaluation]

1. Using On-line Maps for Community-
Generated Content in Museums
Mariana Salgado- Media Lab TAIK- April 2009

2. Mariana Salgado- Media Lab TAIK- April 2008

3. Mariana Salgado- Media Lab TAIK- April 2008

4. Mariana Salgado- Media Lab TAIK- April 2008

5. Here some examples
Mariana Salgado- Media Lab TAIK- April 2008

8. Ode to a chair
Your look into me
with a friendly face
your legs are steady
and I have no fear.
No one without hands
can do harm
neither strike nor write
no one without mouth will shout
or sing off key.
Aada-Marja
!quot;#$%#&'#($)*+#$,+$-./#&(01$23$43(#'2&56#$728$,+$9*33*0quot;$:#0*;3$
Mariana Salgado- Juhani Tenhunen Media Lab TAIK-December 2008

9. Ode to a bear bracelet
O
thou exquisite being
gold-coated bear
slender-muzzled, massive-necked
so sweet, so sweet!
Do I dare to hope
may I, have I the courage
that one day you would let
me slip my fingers
through you
lower your head onto my wrist
your shoulder onto my pulse?
O
thou most noble of beasts
hammered to enthral
strong-featured
proud-gazed
a king, a queen
!Roosa Tiensuu
!quot;#$%#&'#($)*+#$,+$-./#&(01$23$43(#'2&56#$728$,+$9*33*0quot;$:#0*;3$

10. !quot;#$%#&'#($)*+#$,+$-./#&(01$23$43(#'2&56#$728$,+$9*33*0quot;$:#0*;3$

11. !quot;#$%#&'#($)*+#$,+$-./#&(01$23$43(#'2&56#$728$,+$9*33*0quot;$:#0*;3$

12. !quot;#$%#&'#($)*+#$,+$-./#&(01$23$43(#'2&56#$728$,+$9*33*0quot;$:#0*;3$

13. !quot;#$%#&'#($)*+#$,+$-./#&(01$23$43(#'2&56#$728$,+$9*33*0quot;$:#0*;3$

14. Mariana Salgado- Media Lab TAIK- April 2008

15. non linear
multiplicity of voices
democratic forum

16. Why such a difference in the comments gathered?
= Integration strategies with
Exhibition design
Web site
Museum practices

17. In the Museum of Modern Art: Kiasma

18. In the Design Museum Helsinki

19. we learned that....
Integration of resources and practices:
pooling digital and analog methods
Prepared materials for triggering creative digital comments
Time and dedication for including museum staff members and external
contributors
Special invitations for groups of key contributors
Long term collaboration
Mariana Salgado- Media Lab TAIK- April 2008

20. Thanks
Kiitos
Mariana Salgado- Media Lab TAIK- April 2009

21. blog + map
http://thesecretslifeofobjects.blogspot.com
+