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Presentation to ABAA UG
SMS Management & Technology




                              Enterprise Architects and Business
                              Analysts: Competitors or Companions

                              Mark Bilbrough
                              13 May 2008




1
Why… this topic?
                               Initially:
                                   a sense of jealousy
SMS Management & Technology




                               Subsequently:
                                   Recognition for a need to understand/communicate and
                                   interoperate with each other


                               Importantly:
                                   Provide an overview of EA so BAs can make their own
                                   assessment



2
What… is Enterprise Architecture?
                               Born out of the work of John Zachman
                                  He took a very pure approach to engineering the enterprise
                               Principles are (typically) about aligning the
SMS Management & Technology




                               business with IT

                               My perspective:
                                  A strategic planning process to inform and execute decision
                                  making in an IT-enabled organisation
                                  Makes organisations more efficient, effective, innovative and
                                  agile



3
What… does SMS use EA for?
                               Apply an EA approach to:
                                 IT Strategic Planning
                                 Business Transformation
SMS Management & Technology




                                 Business Case Development
                                 Solution Integration
                                 Define Portfolios (Programs) of Projects




4
What… does EA look like?
                                                                             Business Architecture
                                                         Business Process      Alignment        Reengineering &     Functional
                                                             Mapping              Audit          Transformation    Decomposition
                                    Identity                                                                                            Guiding
                                  Management                                                                                            Principles
                                                                               Business Artifact Development
SMS Management & Technology




                                                                                                                                        Technical
                                    Directory
                                    Services
                                                                            Information Architecture                                    Reference
                                                                                                                                         Model
                                                                                Business            Language         Content /
                                                          Data Modeling
                                                                               Intelligence      Standardisation   Document Mngt
                                       Shared Services




                                                                                                                                         Standards /
                                                                                                                                          Guidance
                                                                              Information Artifact Development




                                                                            Application Architecture
                                                          User Interface        Solution                             Systems
                                                                                                     Design
                                                          Standardisation      Architecture                        Rationalisation

                                                                                                                                       Technology &
                                 Service Oriented
                                                                              Applications Artifact Development                          Standards
                                   Architecture
                                                                                                                                     Trend Assessment



                                  Web Services                          Infrastructure Architecture                                    Architecture
                                                                                                                                        Visioning
                                                           Information
                                                                               Network           E-commerce &        Systems
                                                            Exchange
                                                                              Architecture           B2B            Integration
                                                         Standardisation

                                                                             Infrastructure Artifact Development




5
Business Architecture – Organisation
                              Functions
SMS Management & Technology




6
7
                                                                                                                                         SMS Management & Technology




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Functions




                                                                                                                                                                                                                                                                                                                                                                                   Provision of Charts




                                                                                                                                                                                                                                            Monitor and Improve
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Provision of Services




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Provision of NOTAMS



                                                                                                                                                                                                                                                                                                                                                                                                                                             Provision of Products




                                                                                                                                                                                    Provide Safety Assurance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Provision of TCU Services




    Manage & Design Airspace
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Provision of Tower Services




                                                                                                                                                                                                               Conduct Assurance Services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Provision of Enroute Services




                                                                                                                  Provide Risk & Audit Services
                                                                                                                                                                                                                                                                  Undertake Regulatory Services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Conduct Airservices Operations




                                                                                                                                                                                                                                                                                                                                                                                                         Provision of Information Products




                                                                                                                                                  Provide Environmental Assurance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Provision of Real Time Information




                                                                                                                                                                                                                                                                                                                                           Provision of Pilot & Procedure Guides
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Conduct of Noise Monitoring Services




                                                                                                                                                                                                                                                                                                  Provision of Information Systems or IP




                                                                         Develop Quality Procedures & Standards
                               Provide Systems & Information Assurance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Provision of Firefighting & Rescue Services




                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Provision of Flightwatch Information Services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Provision of Consultation/ engineering/maint services




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Provision of Pilot Briefings (collection / dissemination)




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Air Traffic Management
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               & Im p ro v e m e nts




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     A v ia tio n R e s c u e & F ire
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            F ig h tin g
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     B u s in e s s D e v e lo p m e n t

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             B u s in e s s S u p p o rt
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              A v ia tio n S y s te m s

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     F a c ilitie s M a n a g em e n t
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           S e rv ic e s
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  In fo rm a tio n M a n ag e m e n t
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Infrastructure Support Services




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          S y s te m s
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    C o m m e rc ial & S tra teg ic
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          S e rv ic e s
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             C o rp o ra te S tra te g ic P la n n in g

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             F in a n c ia l S tra te g y
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Business Architecture – Function to




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             C o rp o ra te T re a s u ry S e rv ic e s
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              H u m a n R e s o u rc e s S tra te g y
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Corporate Services




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            B u s in e s s S e rv ic e s
                                                                         √
Information Architecture - Exchange
                                                                                                                         ICAO




                                                                                                                                                                                                                                                                            Aircraft Registrations

                                                                                                               Aircraft Types


                                                                                                                                                                                       Chargable Records/ ADMS Locations


                                                                                                                                                                                                                                                                     Geoscience
                                                                                                               Provide                                                                                                                                                 Australia /
                                                                                                              Commercial                                                                                                                                             International
                                                                                                               Services                                                                                                                                               Equivalents
                                                                                                                                                                                              AusSAR
SMS Management & Technology




                                                                                                                        Roster Changes



                                                                                                                                                                    Centres                                                                                                                 Other Organisatons
                                                                                                                                                                                                                                                                                                eg Telstra
                                                                                                  Flight Strips               Conduct Local
                                                                                                                                Resource                 Flight Data                                                               Changes to geoscience,
                                                                                                                               Scheduling                                                                                            typographical data
                                                                                                              Rosters
                                                                                                                                                                        Search & Rescue Data

                                  Invoices /                                                                                                                                                                                                    Changes to Infrastructure
                                Credit memos
                                                                                                                                                               ADMS Data

                                                                                                              ATC       Provision of
                                                                                                                                                                                                                                                                                      Develop
                                                                                                                         TCU/TMA
                                                                                                                                                                                                                                                                                     Procedures
                                                                                                                          Services
                                                                                            Provision of
                                                                                              Tower                                                NOTAMS                                                                                          Airspace Designs
                                                                                             Services                                                               AusFIC
                                      Queries/LAO                                                                                                                                               ADMS Data
                                                                                                                                                                                                                       Manage
                                       Requests
                                                                                                                                                                                                                      Prepare &
                                                                                                                                                   Provision of                                                       Manipulate
                                                                                                                                                  Pilot Briefings            Provision of                                                                                                      RAAF
                                                                                                                                                                                                                     Op/Bus Data                    Aeronautical Data
                                                                                                                     Provision of                                            Flightwatch
                                                                                                                       Enroute                                               Information                                               Provision of
                                                                                                                      Services                                                 Services                                                             Aeronautical Data                                            Changes to
                                                                                                                                                                                                                                         Pilot &
                                                                                                                                                                                                   Airport Changes                     Procedure                                                                 regulations
                                                                                                                                                       Provision of
                                                                                                                                                                                                                                         Guides
                                                                              Meteorology Data                                                          NOTAMS
                                                                                                                                                                                                             Customer Value
                                                                                                                                                                        Airport Changes                        & Business
                                                                                                                                                                                                              Development                                                                   USAF NGA
                                                                                             Meteorological                     NOTAMS
                                                                                                 Data
                                                                                                                                                                                                                                Provision of              Changes to regulations
                                                                                                     Flight Plans &                                                                                                               Charts
                                                                                                                                                                       Issues               Airport Owners
                                                                            Bureau of              Flight Information
                                                                           Meteorology
                                                Separation instructions/
                                                      requests                                                                                                                                                                            Pilot Guides/
                                                                                                                                                           Conduct                                                                        Procedures
                                                                                                                                                           Faclities                                                                                                                           CASA
                                                                                                              International              NOTAMS           Maintenance                                                         Charts
                                                                                                                NOTAMS                                                                       Pilot Guides &
                                                                                                                                                                                       Procedures (AIP Book)/                                     Customer Orders
                                                                                                                                                                                      aviation related documents


                                                                                                                                                 In flight information /
                                                                                                                                              Air ground info from pilots                                            CANPRINT &
                                                                                                                                                                                                                   Corporate Express




                                                                                                                                                                                                                        Published items

                                                                                Pilots/Airlines

                                                                                                                                              Charts

                                                                                                                                                                                                                           Customised Chart
                                                                                                                                                                                                                          Customers/ Aviation
                                                                                                                                                                                                                            Procedures etc




8
Application Architecture – System Interfaces

                                                               M          M
                                                                    23     24
                                                             M2
                                                                2                                                           41
                                                                                                                          M
                                                                                                                           42
                                                                                                                          M
                                                                                                                             3
                                                                                                                          M4
                                                                                                                            4
                                                                                                                          M4
SMS Management & Technology




                                                   2
                                                P4
                                                    3
                                                 P4



                                                    5
                                                 P4
                                   P2
                                     6




                                   P2              6
                                     5           P4                                           M6

                                   P2
                                        4
                                                                                                         3
                                                                                                        M
                                                                           0
                                                                         M7                                               M5
                                                                                                                               3
                                                                                                                          M5
                                                                                                                             4

                                                                                                                          M
                                                                                                                              55




                                            7
                                    P1
                                                                                                   SE
                                                                                                 IP
                                                                                               LL
                                                                                            S/E
                                      5                                                IM
                                    P1                                             M
                                                                              to
                                       4                                 AN
                                    P1                           M
                                                               RO

                                                P5
                                                  8


                                                P5
                                                  9

                                                 P6
                                                    0




                                                                                                                      8
                                                                                                                7   R2
                                                                                                             R2
                                                        R9


                                                        R8




                                                        R1




9
SMS Management & Technology
                              How… do you develop an EA?




10
SMS Management & Technology
                              How… do you develop an EA?




11
SMS Management & Technology
                              How… do you develop an EA?




12
Enterprise Analysts And Business Analysts   Companions Or Competitors
Enterprise Analysts And Business Analysts   Companions Or Competitors
Enterprise Analysts And Business Analysts   Companions Or Competitors
Enterprise Analysts And Business Analysts   Companions Or Competitors
Enterprise Analysts And Business Analysts   Companions Or Competitors
Enterprise Analysts And Business Analysts   Companions Or Competitors
Enterprise Analysts And Business Analysts   Companions Or Competitors

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  • 1. Presentation to ABAA UG SMS Management & Technology Enterprise Architects and Business Analysts: Competitors or Companions Mark Bilbrough 13 May 2008 1
  • 2. Why… this topic? Initially: a sense of jealousy SMS Management & Technology Subsequently: Recognition for a need to understand/communicate and interoperate with each other Importantly: Provide an overview of EA so BAs can make their own assessment 2
  • 3. What… is Enterprise Architecture? Born out of the work of John Zachman He took a very pure approach to engineering the enterprise Principles are (typically) about aligning the SMS Management & Technology business with IT My perspective: A strategic planning process to inform and execute decision making in an IT-enabled organisation Makes organisations more efficient, effective, innovative and agile 3
  • 4. What… does SMS use EA for? Apply an EA approach to: IT Strategic Planning Business Transformation SMS Management & Technology Business Case Development Solution Integration Define Portfolios (Programs) of Projects 4
  • 5. What… does EA look like? Business Architecture Business Process Alignment Reengineering & Functional Mapping Audit Transformation Decomposition Identity Guiding Management Principles Business Artifact Development SMS Management & Technology Technical Directory Services Information Architecture Reference Model Business Language Content / Data Modeling Intelligence Standardisation Document Mngt Shared Services Standards / Guidance Information Artifact Development Application Architecture User Interface Solution Systems Design Standardisation Architecture Rationalisation Technology & Service Oriented Applications Artifact Development Standards Architecture Trend Assessment Web Services Infrastructure Architecture Architecture Visioning Information Network E-commerce & Systems Exchange Architecture B2B Integration Standardisation Infrastructure Artifact Development 5
  • 6. Business Architecture – Organisation Functions SMS Management & Technology 6
  • 7. 7 SMS Management & Technology Functions Provision of Charts Monitor and Improve Provision of Services Provision of NOTAMS Provision of Products Provide Safety Assurance Provision of TCU Services Manage & Design Airspace Provision of Tower Services Conduct Assurance Services Provision of Enroute Services Provide Risk & Audit Services Undertake Regulatory Services Conduct Airservices Operations Provision of Information Products Provide Environmental Assurance Provision of Real Time Information Provision of Pilot & Procedure Guides Conduct of Noise Monitoring Services Provision of Information Systems or IP Develop Quality Procedures & Standards Provide Systems & Information Assurance Provision of Firefighting & Rescue Services Provision of Flightwatch Information Services Provision of Consultation/ engineering/maint services Provision of Pilot Briefings (collection / dissemination) √ √ √ √ √ √ √ √ √ √ B ris b a n e C e n tre O p e ra tio n s √ √ √ √ √ M e lb o u rn e C e n tre O p e ra tio n s √ √ √ √ S y d n ey O p e ra tio n s √ √ √ √ C u s to m e r V a lu e & B u s in e s s D e v e lo p m e n t √ T e c h n o lo gy D e v e lo p m e n t √ √ √ H e a d A ir T ra ffic C o n tro lle r A T C C a p a b ility Air Traffic Management Resource Mapping √ √ √ P e rfo rm a n c e S u p p o rt A T M P la n n in g √ N a tio n a l O p e ra tion a l S u p p o rt & Im p ro v e m e nts √ √ √ √ √ A ir T ra ffic C o n trol O p e ra tio n s √ √ √ √ A v ia tio n R e s c u e & F ire F ig h tin g B u s in e s s D e v e lo p m e n t B u s in e s s S u p p o rt Airport Services √ √ √ √ Q u a lity A s s u ra n c e √ √ √ √ √ A v ia tio n S y s te m s C o m m u n ic a tio n S y s te m s √ √ √ √ F a c ilitie s M a n a g em e n t S e rv ic e s B u s in e s s D e v e lo p m e n t √ √ √ √ √ S y s te m In te g rity √ √ In fo rm a tio n M a n ag e m e n t Infrastructure Support Services S y s te m s C o m m e rc ial & S tra teg ic S e rv ic e s C o rp o ra te S tra te g ic P la n n in g F in a n c ia l S tra te g y Business Architecture – Function to √ C o rp o ra te T re a s u ry S e rv ic e s √ H u m a n R e s o u rc e s S tra te g y Corporate Services B u s in e s s S e rv ic e s √
  • 8. Information Architecture - Exchange ICAO Aircraft Registrations Aircraft Types Chargable Records/ ADMS Locations Geoscience Provide Australia / Commercial International Services Equivalents AusSAR SMS Management & Technology Roster Changes Centres Other Organisatons eg Telstra Flight Strips Conduct Local Resource Flight Data Changes to geoscience, Scheduling typographical data Rosters Search & Rescue Data Invoices / Changes to Infrastructure Credit memos ADMS Data ATC Provision of Develop TCU/TMA Procedures Services Provision of Tower NOTAMS Airspace Designs Services AusFIC Queries/LAO ADMS Data Manage Requests Prepare & Provision of Manipulate Pilot Briefings Provision of RAAF Op/Bus Data Aeronautical Data Provision of Flightwatch Enroute Information Provision of Services Services Aeronautical Data Changes to Pilot & Airport Changes Procedure regulations Provision of Guides Meteorology Data NOTAMS Customer Value Airport Changes & Business Development USAF NGA Meteorological NOTAMS Data Provision of Changes to regulations Flight Plans & Charts Issues Airport Owners Bureau of Flight Information Meteorology Separation instructions/ requests Pilot Guides/ Conduct Procedures Faclities CASA International NOTAMS Maintenance Charts NOTAMS Pilot Guides & Procedures (AIP Book)/ Customer Orders aviation related documents In flight information / Air ground info from pilots CANPRINT & Corporate Express Published items Pilots/Airlines Charts Customised Chart Customers/ Aviation Procedures etc 8
  • 9. Application Architecture – System Interfaces M M 23 24 M2 2 41 M 42 M 3 M4 4 M4 SMS Management & Technology 2 P4 3 P4 5 P4 P2 6 P2 6 5 P4 M6 P2 4 3 M 0 M7 M5 3 M5 4 M 55 7 P1 SE IP LL S/E 5 IM P1 M to 4 AN P1 M RO P5 8 P5 9 P6 0 8 7 R2 R2 R9 R8 R1 9
  • 10. SMS Management & Technology How… do you develop an EA? 10
  • 11. SMS Management & Technology How… do you develop an EA? 11
  • 12. SMS Management & Technology How… do you develop an EA? 12