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Gamifying Cognizant 3.0
<Cognizant Boardroom Challenge>
By - “THE 3 GAMERS”
Bhavik Kaul
Vishal Verma
Anand Vishnu T A
Gamification industry at a critical stage
 Industry will grow rapidly for the next 2 – 3 years
 Gamification can help solve contemporary challenges:
 Emergence of Millennials – digital upbringing, very collaborative, very
varied motivations, lower intrinsic engagement
 Increase collaboration – among employees and clients
 50% of Innovation solutions will be gamified by 2015
 Cost arbitrage
 Gamification as a competency will have to be developed to leverage
on providing another suite of IT solutions
Gamification to be one of the key disruptors that will effect companies in not-so distant future –
Tech Trends Report, Deloitte
Market Analysis
 Enterprise
segment growth
Enterprise
Media/Publisher
Entertainment
Consumer Goods
Retail
Healthcare/Wellness
Others
0% 5% 10% 15% 20% 25% 30%
Gamification market - Vertical
Segments
242.00
522.00
980.00
1,707.00
2,830.00
3,600.00
3,960.00
4,356.00
4,791.60
-
1,000.00
2,000.00
3,000.00
4,000.00
5,000.00
6,000.00
201220132014201520162017201820192020
Market Potential (in Millions USD)
Market Potential
(in Millions USD)
20%
9%
10%
22%
39%
Competitor Analysis - (%
capture of Market Share)
Badgeville
Bigdoor
Bunchball
Gigya
Other small players
combined
155% -
2011
198% -
2012
“Market growing @
150% CAGR”
Value proposition - Scenarios
 Timesheet Non Compliance – Market Survey
Gamification Level
Workload - Stress
Factor
No Gamification Gamification with
individual scores
Gamification with
individual and team
scores
Low 19.17% 8.89% 7.20%
Medium 41.54% 22.22% 17.86%
High 44.62% 29.63% 20.00%
Non Compliance 35.53% 20.25% 15.31%
Huge cost savings
Savings of
valuable time of
managers
High level of
time-sheet
compliance
will lead to
Value proposition - Scenarios
 Employee satisfaction attributes improvement. “Employee Value Factors Curve”
Medium
TO BE
AS IS
High
Low
Business Idea
 Set up Independent Advanced Solutions group; possibly through
acquisition of small Gamification product firms
 Get gamification experts from outside, domain & technical experts
through internal transfer
Internal suite
of Gamified
Services
Gamification
Strategy
Consulting
Gamification
Enterprise
Products
 Leverage existing domain and technical competencies in Cognizant Business
Consulting
 Nurture clients with the objective of moving them into Gamification
products & services space
 Gamify projects to bolster performance of key benchmark
activities like – Project management, time sheet filling, sales tracking
etc.
 Promote employee, customer collaboration & loyalty
Cognizant Gamified Technology Stack
©The 3 Gamers
Some Applications
 Market Research
 X-pert Badges & point systems
 Limited time in TOMA studies
 Feedback at periodic stages
 Timesheet compliance
 Team and Individual badges
 Constant feedback
 Achievement and maintenance of badges
 Promote bottom up responsibility
 Gamifying Cognizant 2.0
 Rewards for usage of cognizant 2.0 modules
 task creation and maintenance
 Monitor efforts of associates and provide feedback
 Skills and recognition in profile page
“Timesheet Page listing showing promptitude score”
“Different badges for compliance”
“Profile Page listing skills, projects, reputations”
Financials
-
100.00
200.00
300.00
400.00
500.00
600.00
2013 2014 2015 2016 2017 2018 2019 2020
Revenues and PAT (Assuming a 10%
market share in 3 years)
Revenue
PAT
Year
Market
Potential
(in Millions
USD)
Target
Market
Share
Revenue
(in
millions
USD)
Income
(in millions
USD)
PAT
(in
millions
USD)
2012 242.00
2013 522.00 2.00% 10.44 0.94 0.70
2014 980.00 5.00% 49.00 4.41 3.31
2015 1,707.00 8.00% 136.56 12.29 9.22
2016 2,830.00 10.00% 283.00 25.47 19.10
2017 3,600.00 10.00% 360.00 32.40 24.30
2018 3,960.00 10.00% 396.00 35.64 26.73
2019 4,356.00 10.00% 435.60 39.20 29.40
2020 4,791.60 10.00% 479.16 43.12 32.34
NPV 88.13
Key assumptions
Cost of Capital 9%
Operating margin 20%
Applicable Tax rate 25%
Team
Entrepreneur - 2 startups in
Mumbai & Pune
Designing & architecting internet
media products
R&D in Technology & Presales for
fortune 500 clients
Bhavik Kaul
Loves to dream big and a „Go-
getter‟ by attitude
Diehard Social Networker and
Technology Enthusiast
National level case winner
Guest editor to the Times of India
& a published amateur poet
Vishal Verma Anand Vishnu TA
Holds a patent. Passionate about
innovation
Finance whizkid. Ex-cognizant
Voracious reader. University
topper

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Gamifying Cognizant 3.0

  • 1. Gamifying Cognizant 3.0 <Cognizant Boardroom Challenge> By - “THE 3 GAMERS” Bhavik Kaul Vishal Verma Anand Vishnu T A
  • 2. Gamification industry at a critical stage  Industry will grow rapidly for the next 2 – 3 years  Gamification can help solve contemporary challenges:  Emergence of Millennials – digital upbringing, very collaborative, very varied motivations, lower intrinsic engagement  Increase collaboration – among employees and clients  50% of Innovation solutions will be gamified by 2015  Cost arbitrage  Gamification as a competency will have to be developed to leverage on providing another suite of IT solutions Gamification to be one of the key disruptors that will effect companies in not-so distant future – Tech Trends Report, Deloitte
  • 3. Market Analysis  Enterprise segment growth Enterprise Media/Publisher Entertainment Consumer Goods Retail Healthcare/Wellness Others 0% 5% 10% 15% 20% 25% 30% Gamification market - Vertical Segments 242.00 522.00 980.00 1,707.00 2,830.00 3,600.00 3,960.00 4,356.00 4,791.60 - 1,000.00 2,000.00 3,000.00 4,000.00 5,000.00 6,000.00 201220132014201520162017201820192020 Market Potential (in Millions USD) Market Potential (in Millions USD) 20% 9% 10% 22% 39% Competitor Analysis - (% capture of Market Share) Badgeville Bigdoor Bunchball Gigya Other small players combined 155% - 2011 198% - 2012 “Market growing @ 150% CAGR”
  • 4. Value proposition - Scenarios  Timesheet Non Compliance – Market Survey Gamification Level Workload - Stress Factor No Gamification Gamification with individual scores Gamification with individual and team scores Low 19.17% 8.89% 7.20% Medium 41.54% 22.22% 17.86% High 44.62% 29.63% 20.00% Non Compliance 35.53% 20.25% 15.31% Huge cost savings Savings of valuable time of managers High level of time-sheet compliance will lead to
  • 5. Value proposition - Scenarios  Employee satisfaction attributes improvement. “Employee Value Factors Curve” Medium TO BE AS IS High Low
  • 6. Business Idea  Set up Independent Advanced Solutions group; possibly through acquisition of small Gamification product firms  Get gamification experts from outside, domain & technical experts through internal transfer Internal suite of Gamified Services Gamification Strategy Consulting Gamification Enterprise Products  Leverage existing domain and technical competencies in Cognizant Business Consulting  Nurture clients with the objective of moving them into Gamification products & services space  Gamify projects to bolster performance of key benchmark activities like – Project management, time sheet filling, sales tracking etc.  Promote employee, customer collaboration & loyalty
  • 7. Cognizant Gamified Technology Stack ©The 3 Gamers
  • 8. Some Applications  Market Research  X-pert Badges & point systems  Limited time in TOMA studies  Feedback at periodic stages  Timesheet compliance  Team and Individual badges  Constant feedback  Achievement and maintenance of badges  Promote bottom up responsibility  Gamifying Cognizant 2.0  Rewards for usage of cognizant 2.0 modules  task creation and maintenance  Monitor efforts of associates and provide feedback  Skills and recognition in profile page
  • 9. “Timesheet Page listing showing promptitude score”
  • 10. “Different badges for compliance”
  • 11. “Profile Page listing skills, projects, reputations”
  • 12. Financials - 100.00 200.00 300.00 400.00 500.00 600.00 2013 2014 2015 2016 2017 2018 2019 2020 Revenues and PAT (Assuming a 10% market share in 3 years) Revenue PAT Year Market Potential (in Millions USD) Target Market Share Revenue (in millions USD) Income (in millions USD) PAT (in millions USD) 2012 242.00 2013 522.00 2.00% 10.44 0.94 0.70 2014 980.00 5.00% 49.00 4.41 3.31 2015 1,707.00 8.00% 136.56 12.29 9.22 2016 2,830.00 10.00% 283.00 25.47 19.10 2017 3,600.00 10.00% 360.00 32.40 24.30 2018 3,960.00 10.00% 396.00 35.64 26.73 2019 4,356.00 10.00% 435.60 39.20 29.40 2020 4,791.60 10.00% 479.16 43.12 32.34 NPV 88.13 Key assumptions Cost of Capital 9% Operating margin 20% Applicable Tax rate 25%
  • 13. Team Entrepreneur - 2 startups in Mumbai & Pune Designing & architecting internet media products R&D in Technology & Presales for fortune 500 clients Bhavik Kaul Loves to dream big and a „Go- getter‟ by attitude Diehard Social Networker and Technology Enthusiast National level case winner Guest editor to the Times of India & a published amateur poet Vishal Verma Anand Vishnu TA Holds a patent. Passionate about innovation Finance whizkid. Ex-cognizant Voracious reader. University topper