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The Future of
Context
     Sensemaking – June 2010
         Matt Thompson, NPR
Three big problems
opportunities!
Three big problems
The backstory problem




                        http://news.google.com/
Familiarity with a news story




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                                  m
                                So
                                                             y
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                                                      st
                                                  e
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                                         to
                                     w
                                 Ne
Different news needs
                  for different users



                       So
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                                         De
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 w




                        ew




                                          ep
     to




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                            tf




                                              am
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                                                ilia
            or




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                                                   r
             y




                                     r
 What’s the                              What’s the
 backstory?                  What’s       latest?
                            changed
                            recently?
“I sat out Kosovo.”
                 7
The overload problem




                       http://news.google.com
“
                        The abundance of news and ubiquity of
“Learned               choice do not necessarily translate into a
                      better news environment for consumers ...
helplessness”          Participants in this study showed signs of
                                                                    

From an AP study of          news fatigue; that is, they appeared
                        debilitated by information overload and
young news
                                unsatisfying news experiences ... 
consumers                                                 
                       Ultimately news fatigue brought
                           many of the participants to a
                       learned helplessness response.
                             The more overwhelmed or
                          unsatis ed they were, the less
                       effort they were willing to put in.
“Learned           crime &
helplessness”      scandal

                               accidents
                               & tra c
                  weather

                   crime &
                   scandal
                  weather
                               accidents
                  sports &
                               & tra c
                celebrities

                   crime &
                   scandal


                              10
The trust problem




                    http://news.google.com
Institutional voice =
    “objective”?
Easier: Clear villains and
          heroes
Beyond news
The future of context.
The emerging industry




                 Rising superstars of the new journalism
Coverage of the
Fort Hood shootings
The
Tribune’s
reaction
“It seemed like a
made-to-order test
for the Texas
Tribune.”
“They scrambled the
jets, made plans, and
then – stayed put.”
From more stories to larger stories

investigation                     education




                                  feature



                                  investigation


investigation                      political
                                   analysis
The quest narrative




                      The Epic of Gilgamesh
The quest: a journalistic staple
The quest moves online




                     21
And you can participate




                     22
The beat reporter of the future




                 Washington Post reporter/columnist/blogger Ezra Klein
Imagine a news source that
 provided enough background
to make every story clear.
Imagine a news source that
    day after day became
     not merely timelier,
but more comprehensive.
Wikipedia’s lessons.




                       Wikipedia logo
It works for
breaking
news.
From the New York
Times, July 1, 2007:
It works for
old news.
The Bet:
Winer vs. Nisenholtz
Blogs will
 outrank the
New York Times   Oh yeah?
  on Google!
Wikipedia trounced both blogs and the Times.




                             From workbench.cadenhead.org, 12.20.07
Wikipedia’s growth curve




                           From Wikimedia.org.
Wikipedia
creator Jimmy
Wales estimated
in 2006 that
1,400 people
contributed 74%
of the site’s
edits.*

           * Source: “Who Writes Wikipedia?” – aaronsw.com, 9.24.06
Before 2008
staff cuts, the
size of the New
York Times
newsroom was
around 1,420.*


      * Source: “Newsroom Cuts at the ‘New York Times’” – portfolio.com, 2.14.08
Traffic estimates:
NYTimes.com vs. Wikipedia.org
Source: Quantcast.com




      wikipedia

        nytimes
The Times
learned from
Nisenholtz’s bet.
The world’s most transparent newsroom?




                                 From Wikimedia.org.
In sum ...



- Larger stories, not more stories

- Reveal the quest

- Toward timelessness




                                The Epic of Gilgamesh
Thank you.




Matt Thompson
Blog: Newsless.org
Tweet: @mthomps
Email: matt@emailmatt.com

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