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The “New PR”
…or how the view of PR today reflects what we’ve been
teaching at MSVU for the past quarter of a century…

Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

1
So…what is PR, anyway?
What is the “old PR” as you know it?
 What is the “new PR?
 What is the future of “PR”?


Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

2
The So-Called “models of
communication” for Public
Relations (Grunig & Hunt)


One-way models
◦ Press agentry
◦ Public information
Org has a
message…and
disseminates it

Organization

Public

Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

3
Two-way Asymmetrical model
Organization

Public

Public

Organization

Feedback used to
re-craft
messages and/or
products

Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

4
Two-way symmetrical
Organization

Public

Organization
controls the
messages

Organization

Feedback
used for
mutual
adaptation

Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

5
Characteristics to consider…





Collaborative
communication
Citizen journalism
User-generated
content
Changing channels
of influence

Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

6
Communication versus
relationships…


What is the difference between the following:

Public
Relations

Relationships

Public
Relations

Communication

Question for discussion: Can you build a relationship in 140 characters?
Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

7
New “All-Way” Communication
and Cooperation?
Your
publics as
they see
themselves

Your
publics as
you see
them

Your organization

Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

8
The focus of the new (old) PR
strategy:
People first
 Strategies, tools &
tactics second


Copyright Patricia Parsons
2010-13/ Mount Saint Vincent
University

9

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THE 'NEW' PUBLIC RELATIONS

Editor's Notes

  1. …these are the strategic considerations…DISCUSSION: Are bloggers journalists? DISCUSSION: What is your view fo the perspective that the new generation of public s has that says “If the news is important, it will find me”? Push versus pull…
  2. DISCUSSION: Can you build a relationship in 140 characters??