3. Process Summary of Default Services Servicer Assures Approval of Lender for Mod Servicer Notifies Loan Mod Vendor of approval, Requests docs Quatrro Completes all required Documentation and disclosures Quattro Reviews required documents for Compliance accuracy Servicer Activates modified loan Loan Modification/Refinance Process Servicer Assigns file To Realtor For Short Sale Realtor Provides updated Valuation Opinion For property Realtor Lists property Upon approval From lender Realtor Gathers and completes All required documentation From borrower Realtor Receives offers, Completes transaction With lender approval Short Sale Process Servicer Assigns file To Asset Manager Asset Manager Gets updated Occupancy and Valuation Information from Realtor Asset Manager Manages eviction and Rekey process if needed Realtor Lists property, Receives offers, Completes trans-action w/lender approval Foreclosure Process Asset Manager Completes property Preservation activities When property vacated *Forbearance Process detail not shown since payment workout and collections typically stay with the Servicer only. Quatrro Reviews transaction To Lender requirements Submits to Lender
4. Default Services begin with Contacting the Borrower & Calculating the Best NPV Option Servicer Inputs file into Servicer Channel Servicer Assigns file to Call Center via Servicer Channel DMI Contacts borrower Gathers info, inputs to Loan Mod Channel DMI Sends report with Recommendations to Servicer for approval Servicer Review recommendations And selects what they want Done with this property Contact and Initial Determination Process Initiate Best Default Service Process Option
![Channel Inc., Dialogue Marketing and Quatrro provide an End-to-End Solution for Default Services ,[object Object],[object Object],[object Object],Together, we offer a Best in Class End-to-End solution for managing real estate Default Services](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)