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Email
Marketing
By: Jessica Pateras &
Brandie Siomos
What is Email Marketing?
 Reaching a large group of consumers
  through email
 Segmentation techniques
 Updates:
    Promotions
    New Products
    Customer Appreciation Programs
Ethical Practices
PIPEDA
“In order to build consumer trust and confidence in conducting e-
business in Canada the Government of Canada is committed to
establishing clear rules to protect the privacy of personal information in
the new 'virtual' marketplace. This is being done through the
implementation of Federal privacy legislation, and implementation of
the new anti-spam legislation implementation” (Industry Canada)


Can-Spam Act
“A law that sets the rules for commercial email, establishes
requirements for commercial messages, gives recipients the right to
have you stop emailing them, and spells out tough penalties for
violations.” (Bureau of Consumer Protection)
The Use of Email Marketing in
Businesses
B2B                        B2C
 Must be a subtle          Communicates
  approach that              promotions and/or
  allows your company        sales
  to build relationships
                            Encourages
 Can be harder to sell
  to other businesses        feedback from
  because they know          consumers to build
  when they are being        relationships ,making
  ‘played’                   interaction personal
Cont.
For-Profit                     Not-for-Profit
                                  Low cost
   Segmentation
                                  Keep those who have
    techniques                     participated in the past
   Ability to override spam       with your organization
    filters                        up to date on additional
                                   activities being held
                                  Can inform a large
                                   number at once, saving
                                   time and money
                                  Great way to build
                                   consumer awareness
Its all about the Subject Line…
Tools
MailChimp
 Free sign up (0-2,000 subscribers)
 Monthly plans, pay as you go, high-volume plans
 Offer a 15% discount to non profits
 Mobile app
 How to Guides


Campaign Monitor
 Clients include: Apple, Facebook, Twitter, McDonalds
 No phone support
 Monthly costs ranging from $15/month-$500/month
  based on # of subscribers
Tools cont.
Aweber
  Start up fee is $1
  Avg. pricing of $19/month
  Offers an online chat service
  Boats a 99% deliverability rate
  Offers an intuitive setup wizard
Benchmark Email
  Free trial
  Email tracking options
  Email editor (easy way to take out consumers that don’t read your e-mails)
iContact
  Helpful for all skill types
  Ties into social media
  Provides a ‘sign up’ form to turn visitors to your site into subscribers
  Segmentation techniques
  Optimizes viewership
Tools cont.
Mad Mimi
 Easy to use
 Site lacks professionalism
 Customer service: responsive to emails, live chat
  and phone calls
 94%-97% delivery rate
GraphicMail
 Easy to use
 Includes newsletter templates
 Low personalization of templates
 Need applicable system requirements
Tools cont.
Campaigner
  Offers customer support (reviews gave 5/5)
  Easy to use templates
  Does not have a spam checking tool, unlike the other tools
 Vertical Response
  Free trial
  Great email tracking options
  Free image hosting
  Customer support (ex. step by step videos)
  Spam checker
Mailigen
  Little template variety
  Delivery rates are low
  Low cost
  Customization
  Can send text messages
Demonstration
 http://www.youtube.com/watch?v=Hm9
 h3wpCrSY

 http://www.youtube.com/watch?v=sfgk
 mn2hBjg&feature=related
How to get started?
 Free trials
 Blogs
 Subject line research and analysis
 Review competitors marketing techniques
 Build an email list
 Build a company website
 Know your customer!

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Email Marketing

  • 2. What is Email Marketing?  Reaching a large group of consumers through email  Segmentation techniques  Updates:  Promotions  New Products  Customer Appreciation Programs
  • 3.
  • 4. Ethical Practices PIPEDA “In order to build consumer trust and confidence in conducting e- business in Canada the Government of Canada is committed to establishing clear rules to protect the privacy of personal information in the new 'virtual' marketplace. This is being done through the implementation of Federal privacy legislation, and implementation of the new anti-spam legislation implementation” (Industry Canada) Can-Spam Act “A law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop emailing them, and spells out tough penalties for violations.” (Bureau of Consumer Protection)
  • 5. The Use of Email Marketing in Businesses B2B B2C  Must be a subtle  Communicates approach that promotions and/or allows your company sales to build relationships  Encourages  Can be harder to sell to other businesses feedback from because they know consumers to build when they are being relationships ,making ‘played’ interaction personal
  • 6. Cont. For-Profit Not-for-Profit  Low cost  Segmentation  Keep those who have techniques participated in the past  Ability to override spam with your organization filters up to date on additional activities being held  Can inform a large number at once, saving time and money  Great way to build consumer awareness
  • 7. Its all about the Subject Line…
  • 8. Tools MailChimp  Free sign up (0-2,000 subscribers)  Monthly plans, pay as you go, high-volume plans  Offer a 15% discount to non profits  Mobile app  How to Guides Campaign Monitor  Clients include: Apple, Facebook, Twitter, McDonalds  No phone support  Monthly costs ranging from $15/month-$500/month based on # of subscribers
  • 9. Tools cont. Aweber  Start up fee is $1  Avg. pricing of $19/month  Offers an online chat service  Boats a 99% deliverability rate  Offers an intuitive setup wizard Benchmark Email  Free trial  Email tracking options  Email editor (easy way to take out consumers that don’t read your e-mails) iContact  Helpful for all skill types  Ties into social media  Provides a ‘sign up’ form to turn visitors to your site into subscribers  Segmentation techniques  Optimizes viewership
  • 10. Tools cont. Mad Mimi  Easy to use  Site lacks professionalism  Customer service: responsive to emails, live chat and phone calls  94%-97% delivery rate GraphicMail  Easy to use  Includes newsletter templates  Low personalization of templates  Need applicable system requirements
  • 11. Tools cont. Campaigner  Offers customer support (reviews gave 5/5)  Easy to use templates  Does not have a spam checking tool, unlike the other tools Vertical Response  Free trial  Great email tracking options  Free image hosting  Customer support (ex. step by step videos)  Spam checker Mailigen  Little template variety  Delivery rates are low  Low cost  Customization  Can send text messages
  • 12. Demonstration  http://www.youtube.com/watch?v=Hm9 h3wpCrSY  http://www.youtube.com/watch?v=sfgk mn2hBjg&feature=related
  • 13. How to get started?  Free trials  Blogs  Subject line research and analysis  Review competitors marketing techniques  Build an email list  Build a company website  Know your customer!