This document provides the pricing guide for Caroline County for 2011. It lists the current and new prices for monthly video, digital, internet, phone, and equipment rental services offered by Comcast. There are increases to most individual services as well as bundled package prices. The guide also provides installation, equipment, and other miscellaneous fees.
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1. Caroline County
2011 Pricing Guide –
302
Monthly Video Services Current Price New Price Monthly Digital Services * Current Price New Price
Limited Basic Service 1
$17.95 $18.75 Additional Outlet (Limit of 3 additional outlets) N/A $9.25
(A digital converter with HDTV capabilities and a subscription to AnyRoom DVR Service on the primary
Expanded Service 25 (cannot be purchased separately) $28.65 $45.15
outlet are required. Includes equipment as well as digital services subscribed to on primary outlet.)
Standard Service 18 (includes Limited Basic and Expanded Service) $46.60 $63.90
(not available for new subscription) HD Technology Fee - Primary Outlet N/A $9.25
(not available to Limited Basic Service only subscribers)
HD Additional Outlet Service (each outlet) N/A $9.25
Monthly Digital Packages * Current Price New Price (includes Digital Converter with HDTV capabilities and Remote)
Digital Starter 2
N/A $63.90 (subscription to the HD Technology Fee on the primary outlet is required)
(includes Limited Basic Service, Expanded Service, Digital Starter Channels,
Digital Starter / Family Additional Outlet Service N/A $9.25
Digital Converter and Remote, ON DEMAND, and Interactive Program Guide)
(service on each additional set) (includes digital equipment)
Digital Preferred 2
N/A $85.80
Digital Economy Additional Outlet Service N/A $9.25
(includes Limited Basic Service, Expanded Service, Digital Starter Channels
and Digital Preferred Channels, Digital Converter and Remote) (service on each additional set) (includes digital equipment)
Digital Preferred with 1 Premium 2 N/A $100.90 Digital Preferred Additional Outlet Service N/A $9.25
(includes Limited Basic Service, Expanded Service, Digital Starter Channels (service on each additional set) (includes digital equipment)
and Digital Preferred Channels, Digital Converter, Remote and
one premium service - choose from: HBO,SHO, MAX, TMC, STARZ)
Monthly Premium Services * Current Price New Price
Digital Preferred with 2 Premiums 2 N/A $106.90
(includes Limited Basic Service, Expanded Service, Digital Starter Channels HBO 4
and Digital Preferred Channels, Digital Converter, Remote With subscription to a HD Triple Play Package N/A $15.00
and two premium services - choose from: HBO,SHO, MAX, TMC, STARZ)
Without subscription to a HD Triple Play Package $15.95 $18.99
Digital Preferred with 3 Premiums 2 N/A $112.20 Cinemax, Showtime or The Movie Channel (TMC) 4 (each)
(includes Limited Basic Service, Expanded Service, Digital Starter Channels
and Digital Preferred Channels, Digital Converter, Remote
With subscription to a HD Triple Play Package N/A $10.00
and three premium services - choose from: HBO,SHO, MAX, TMC, STARZ) Without subscription to a HD Triple Play Package $14.95 $16.99
Digital Preferred with 4 Premiums 2 N/A $117.90 Starz 4
(includes Limited Basic Service, Expanded Service, Digital Starter Channels With subscription to a HD Triple Play Package N/A $10.00
and Digital Preferred Channels, Digital Converter, Remote Without subscription to a HD Triple Play Package N/A $16.99
and 4 premium services - choose from: HBO,SHO, MAX, TMC, STARZ)
Flix $5.95 N/A
Digital Premier 2 N/A $128.85
(includes Limited Basic Service, Expanded Service, Digital Starter Channels
Bollywood ON DEMAND 6,7 N/A $12.99
and Digital Preferred Channels, Digital Converter, Remote Playboy TV 4,6 N/A $21.95
And 4 premium services - HBO,SHO, MAX, STARZ & Sports Entertainment Package)
Howard Stern 6,7
Family Tier 1 (includes Limited Basic Service, Family Tier and Digital Equipment) N/A $37.65 Monthly Subscription 8 N/A $10.99
Digital Economy 3 N/A $39.95 Annual Prepayment Plan 9 N/A $119.99
(includes Limited Basic Service, Economy Video Service, Digital Converter and Remote, and Interactive Program Guide)
Filipino Channel ON DEMAND 6,7 ($5.99 with Filipino Channel subscription) N/A $7.99
Disney Family Movies ON DEMAND 6,7 N/A $5.99
XF Triple Play Packages *,23,28 Current Price New Price
here! ON DEMAND 6,7 N/A $7.99
Starter XF Triple Play Bundle N/A $131.99 Too Much For TV On Demand 6,7 N/A $14.99
Includes Digital Starter with digital converter and remote for primary outlet,
Performance Internet Service and Digital Voice Unlimited WWE 24/7 ON DEMAND 6,7 N/A $7.99
(SurePrice: $114.99)
Analog Service (per Premium, per Additional Outlet) $4.95 N/A
Preferred XF Triple Play Bundle N/A $144.99
Includes Digital Preferred with digital converter and remote for primary outlet,
Performance Internet Service and Digital Voice Unlimited Monthly Internet Services Current Price New Price
(SurePrice: $124.99) Internet Service with another Comcast Service:
HD Preferred XF Triple Play Bundle N/A $154.99 Economy: 10 (Downstream speed up to 1.5 Mbps/Upstream speed up to 384 Kbps) N/A $26.95
Includes Digital Preferred with HD digital converter and remote for primary outlet,
Performance Starter: 10,29 (Downstream speed up to 6 Mbps/Upstream speed up to 1 Mbps) N/A $49.95
HD Technology Fee, Starz, Performance Internet Service and Digital Voice Unlimited
(SurePrice: $134.99) Performance: 10 (Downstream speed up to 12 Mbps/Upstream speed up to 2 Mbps) N/A $45.95
HD Preferred Plus XF Triple Play Bundle N/A $174.99 Blast!®: 10 (Downstream speed up to 20 Mbps/Upstream speed up to 4 Mbps) N/A $55.95
Includes Digital Preferred with HD digital converter and remote for primary outlet, Extreme 50: 10 (Downstream speed up to 50 Mbps/Upstream speed up to 10 Mbps) N/A $99.95
HD Technology Fee, HBO, Starz, Blast! Internet Service and Digital Voice Unlimited
(SurePrice: $154.99) Extreme 105: 10 (Downstream speed up to 105 Mbps/Upstream speed up to 10 Mbps) N/A $199.95
Internet Service Only:
HD Premier XF Triple Play Bundle N/A $199.99
Includes Digital Preferred with HD DVR or AnyRoom DVR for primary outlet, HD Technology Fee, HBO, Economy: 10 (Downstream speed up to 1.5 Mbps/Upstream speed up to 384 Kbps) N/A $40.95
Showtime, Starz, Cinemax, Sports Entertainment Pack, Blast! Internet Service and Digital Voice Unlimited
Performance Starter: 10,29 (Downstream speed up to 6 Mbps/Upstream speed up to 1 Mbps) N/A $49.95
(SurePrice: $174.99)
Performance: 10 (Downstream speed up to 12 Mbps/Upstream speed up to 2 Mbps) N/A $59.95
Blast!®: 10 (Downstream speed up to 20 Mbps/Upstream speed up to 4 Mbps) N/A $69.95
Monthly Digital Services * Current Price New Price
Extreme 50: 10 (Downstream speed up to 50 Mbps/Upstream speed up to 10 Mbps) N/A $114.95
Digital Preferred 2 N/A $17.95
Extreme 105: 10 (Downstream speed up to 105 Mbps/Upstream speed up to 10 Mbps) N/A $199.95
Sports Entertainment Package 2 N/A $6.95
2 Additional IP Addresses (per IP address) N/A $4.95
Digital Video Recorder (DVR) Service (primary outlet or additional outlet)
5
N/A $15.95
5 Additional IP Addresses (per IP Address) N/A $9.95
Digital Adapter Service 16,17 (includes adapter and remote at no additional charge)
Wireless Networking Support:
Up to 2 additional outlets N/A No Charge
Wireless Networking Support (monthly) N/A $5.95
Each additional outlet beyond the 3rd outlet N/A $1.99
Wireless Networking Support Enrollment Fee N/A $39.00
AnyRoom Digital Video Recorder (DVR) Service 2
(Available with subscription to Digital Economy, Digital Starter or Digital Preferred)
Primary Outlet N/A $19.95 XFINITY Internet 2go Current Price New Price
(Digital Converter with Digital Video Recorder (DVR) Service capabilities is included)
HD Technology Fee is also included for subscribers with a HDTV capable television set.
Nationwide 3G (2GB Usage Allowance) N/A $60.00
Nationwide Preferred 3G/4G Service 30 N/A $75.00
2. 2011 Pricing Guide – – Caroline County
XFINITY Internet 2go Current Price New Price Monthly Equipment Rental Current Price New Price
CableCard 15 (second card in same device) N/A $1.75
Nationwide 3G (2GB Usage Allowance) N/A $25.00 Modem Rental 27 N/A $7.00
Nationwide Preferred 3G/4G Service 30 N/A $40.00 Home Networking Device Rental N/A $7.00
Equipment Purchase Home Networking Router - (Sidecar)(Cable modem required) N/A No Charge
3G Mobile Broadband Device 31 N/A $125.00
4G/3G Mobile Broadband Device 31 N/A $125.00 Installation / Other Prices Current Price New Price
3G Mobile Hotspot Device 31 N/A $125.00 Installation - Unwired Home 11 (within 125 feet) $49.95 No Change
Mobile Hotspot Device N/A $125.00 Installation - Prewired Home $39.95 No Change
Usage Charges Installation - Additional Outlet (Same Trip) $19.95 No Change
3G Overage 32 N/A $15 / GB Installation - Additional Outlet (Separate Trip) $29.95 No Change
Domestic 3G Roaming (above 100MB/mo.) N/A $0.50 / MB Other Installation - Upgrade (Trip required) $19.95 No Change
International 3G Roaming Other Installation - Downgrade (Trip required) $19.95 No Change
Canada N/A $10 / 5MB Other Installation - Upgrade/Downgrade (No Trip) $2.49 No Change
Other countries where service is available N/A $20 / 5MB Connect VCR/DVD (Same Trip) $8.00 No Change
Other Charges Connect VCR/DVD (Separate Trip) $19.95 No Change
Unreturned Equipment Charges Actual Replacement Cost Hourly Service Charge 12 (Per hour, Per technician) $33.00 No Change
Activation Fee (one-time charge only) 33 N/A $49.00 Activate Pre-Existing Additional Outlet (Same Trip) $8.75 No Change
Mobile Broadband Device Protection Plan N/A $4.99 Activate Pre-Existing Additional Outlet (Separate Trip) $15.00 No Change
Other Installation - Relocate Outlet (Same Trip) $15.25 No Change
Other Installation - Relocate Outlet (Separate Trip) $22.50 No Change
Comcast Digital Voice® 19 Current Price New Price
Video-only Converter Reactivation $1.99 No Change
Monthly Services - Comcast Unlimited®
High-Speed Internet Reactivation N/A $5.00
with Comcast Cable AND Comcast High-Speed Internet 20 N/A $39.95
Digital Voice Reactivation N/A $5.00
with Comcast Cable OR Comcast High-Speed Internet 20 N/A $44.95
High-Speed Internet Installation 13 N/A $99.00
Comcast Digital Voice ONLY 20 N/A $44.95
Wireless Networking On-Site Professional Set-Up $49.95
Monthly Services – Local with More™ (with Xfinity Video, Xfinity Voice or Xfinity Internet)
Comcast Digital Voice with Comcast High-Speed Wireless Networking On-Site Professional Set-Up (Separate Trip) $99.95
Internet AND/OR Comcast Cable 21 N/A $24.95
Wireless Networking On-Site Professional Set-Up (Additional Device) $29.95
Comcast Digital Voice ONLY 21
N/A $34.95
Enhanced Voice Mail 21 N/A $3.95
Other Charges Current Price New Price
Directory Listings – not applicable to fax and computer lines
Returned check fee (NSF) $30.00 $35.00
Single Listing N/A Included
Late Fee: % of past due balance 5% No Change
Non-Published Phone Number—primary line per month N/A $2.07
Field Collection Fee N/A $25.00
Non-Published Phone Number—second line per month N/A $1.88
Service Call (Video Only) $39.95 No Change
Non-Listed Phone Number—primary line per month N/A $1.29
Service Call (High-Speed Internet or Digital Voice) N/A $39.95
Non-Listed Phone Number—second line per month N/A $1.29
Unreturned/Lost/Stolen/Damaged Equipment Actual Replacement Cost No Change
Per Call Charges
FCC Regulatory Fee 26 (monthly) $0.08 No Change
Domestic Directory Assistance (per call)
Payment by Phone Processing Fee (via Automated Response Unit) $2.00 No Change
Directory Assistance (limit 3 listings per call) N/A $1.50
Payment by Phone Processing Fee (via Customer Account Executive) $5.99 No Change
Directory Assistance with Call Completion N/A $1.50
Service Protection Plan (monthly) $3.95 No Change
Domestic Operator Services (per call)
Purchase of Home Networking network cards (per card) N/A $30.00
Operator-Handled Call N/A $2.49
Self Installation Kits (SIK) $15.00 No Change
Usage for Operator-Handled Call – per minute N/A $0.12
Multi Product SIK N/A $30.00
International Services
SIK Shipping and Handling (Standard) $10.00 No Change
Directory Assistance – per call (limit 1 listing per call) N/A $4.99
SIK Shipping and Handling (Priority) $30.00 No Change
Operator Services - per call 22 N/A $4.99
International Calling 22
Other Charges
Second Line without Calling Features (per month) N/A $11.95
Second Line with Calling Features (per month) N/A $21.95
Modem Lease Fee per month N/A $7.00
(If service is combined with Comcast High-Speed Internet,only a single modem lease fee will apply.)
Please note that additional fees, charges, and surcharges apply to your service. For a complete listing of all fees, charges, and
surcharges, including charges for the installation or modification of service, please visit our website at www.comcast.com/cdv/
termsofservice or call 1-888-COMCAST.
Monthly Equipment Rental Current Price New Price
Remote Control $0.30 $0.25
Addressable Converter $4.00 N/A
Digital Converter N/A $3.70
Customer-Owned Equipment Credit 34 N/A $3.95
HDTV Digital Converter (only available to Limited Basic Service Only subscribers) N/A $3.70
Limited Basic Service only Digital Adapter and Remote Control 15
Primary outlet and up to 2 additional outlets N/A No Charge
Additional outlets beyond the 3rd outlet N/A $0.50
CableCard 15 (first card in device) N/A No Charge