This presents HVHF Sciences' unique value proposition to mission critical technology companies and clients. The ultimate goal for us at HVHF Sciences is to provide unrivaled benefit to end-users (first responders, law enforcement officers, fire fighters, among others) by applying innovative human engineering and user-centered design solutions. In the process, this would also make our client's mission critical communication and computing technology stand apart from the rest of the competition. HVHF Sciences' user-centered design solutions will deliver best-in-class Usability and Situation Awareness to critical communication professionals at the tactical edge to the backend in the command and control centers.

1. HVHF Sciences
User-Centered Design & Human Factors Engineering
of
Critical Communication Technologies
http://hvhfsciences.com/
e-mail: hvhf33322@gmail.com
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2. What is
HVHF ?
HVHF: High Velocity Human Factors, is
the science concerning human
capabilities and limitations when
working in safety-critical domains.
The science of HVHF is applied to design
intuitive and easy-to-use communication
and computing technology specially for:
-
Law Enforcement
Firefighting
Utilities
Transportation
Emergency Medicine
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3. HVHF Sciences
 What does HVHF Sciences do?
 Perform field research to discover gaps and challenges in
human-technology interactions
 Design & usability test human-device and -system interaction
solutions.
 What problems does HVHF Sciences solve?
 Design intuitive, robust & reliable user-interfaces, from device to
dispatch and back office systems to control rooms.
 Provide human factors specifications for critical comm. devices and
systems integration.
© HVHF SCIENCES LLC, ALL RIGHTS RESERVED 2014
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4. HVHF Sciences
 Why is HVHF Sciences different?
 Not a generalist!
 CATEGORY AUTHORITY IN USER-CENTERED DESIGN OF
MISSION CRITICAL COMMS. TECHNOLOGY
 Why should it matter for stakeholders? (users, clients, design,
engineering, business)
 Makes technology usable under both normal and abnormal
situations
 Innovate boldly
 Independent, Conflict-free evaluations and usability testing
© HVHF SCIENCES LLC, ALL RIGHTS RESERVED 2013
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5. Moin Rahman
Founding Principal
HVHF Sciences
B.S. Mechanical Engineering, PSG Tech, Coimbatore, India
M.S. Human Factors Science & Cognitive Engineering
State University of New York at Buffalo
Over 25 years experience in industry
12-years at Motorola Solutions
(Land Mobile Radio & Enterprise Sector)
Principal Human Factors Scientist to the CTO
2011 – Present: HVHF Sciences, Coral Springs, FL
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More at:

6. HVHF Research & Design
Field Research
(Cognitive Ethnography)
Human-Systems Integration
(Tactical Edge to Backend Command
& Control Systems)
Ergonomics & Userinterface Design Human-
Human-engineering of technology
Systems Integration
Usability Testing
Prototypes; Shipping Products;
Competitive Benchmarking
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7. HVHF Solutions
(example 1/2)
Hyper-Intuitive User-Interfaces
(hi-UIs)
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8. Redesigning Firefighters’ Radio UI
Current User-Interface on firefighter radio
• Poor ergonomics (note: glove usage)
• usability
• Not intuitive
specially under stress when human cognitive
and physical capabilities are diminished
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9. Firefighters UI - Redesign
Redesigned by
applying HVHF’s hi-UI
Note the Changes:
 The Form Factor
 Physical User-Interface
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10. Firefighters HMI - Redesign
Enhancements
 Wearability
 Accessibility
 Usability
 Hyper-Intuitive: an
extension of the
mind-body
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11. HVHF Solutions
(example 2/2)
Human-Systems Integration
(HSI)
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12. Human-Systems Integration
Law Enforcement Socio-Technical System:
Integrating Officers at the Tactical Edge + Dispatch in the Back-End + Technology
(backbone, infrastructure, end-user devices)
More at: http://hvhfsciences.blogspot.com/2013/08/the-future-of-first-response-emergency.html
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13. Human Factors Analysis of System Elements at
FIVE LEVELS
Functional Purpose: goals
tactical networking, power, range,
encryption, portability, weight
Abstract Function: laws & principles
physics, RF propagation, data rates &
volume, bandwidth
Generalized Functions: implementation
Infrastructure, HW/SW, assets
Physical Functions: process
Transmitters, radios
Physical Form: components
Form factor, physical/graphical UI
Above analysis
Ensures seamless and fluid H-S Integration
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14. Human-Systems Integration
Data  Information  Knowledge
•
•
•
Information Relevancy
Intensity of information
Modality of Information
• voice, data, haptic, tone
 Enhancing Comms.& Situation Awareness
 H2H, M2M, H2M
(H = Human; M = Machine)
 Naturalistic Decision Making
 blending objective evidence
with subjective experience.
(Endsley)
Minimize Error, Maximize Successful Outcomes,
Enhance Throughout
from Humans, Machine and System
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15. Design, Solutions & Services
Short-term Projects
Solutions / Services
Ergonomics specs: form factor, controls (knobs, buttons, PTT)
User-Interface Design & Evaluation: GUI, Information Architecture, Speech UI
Competitive Benchmarking: Subscriber units, devices, and technology
Usability Testing & Situation Awareness Measurement
(with objective/subjective measurements)
LARPing (live action role playing) of prototypes and pre-release
products
© HVHF SCIENCES LLC, ALL RIGHTS RESERVED 2014

16. Design, Solutions & Services
Long-term Projects
Solutions / Services
Product Design & Development
Field Research
Human-Systems Integration
Design Ideation
(P25, TETRA, PMR, LTE, Critical Comms)
Form Factor, User-Interface Design
Field Research
H2H, M2M, H2M Interfacing
Usability Testing
Test, Verify, Measure,
Quantify
 Human & System
Situation Awareness
& Performance
© HVHF SCIENCES LLC, ALL RIGHTS RESERVED 2014
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17. Summary: HVHF Sciences
• Expert in human factors engineering and integration of
critical communication systems
• Research, design and deliver paradigm shifting “hyper-intuitive” UI solutions
• Measure, verify and ensure technology is user-friendly to deliver utility &
Situation Awareness under normal, non-normal and abnormal situations
• Apply science of HVHF to make technology compatible with human
capabilities and limitations
• To Industry: competitive positioning & industry leadership
• To Critical Comms Community & End-users: minimize sub-optimal
outcomes, maximize utility of communication technology
© HVHF SCIENCES LLC, ALL RIGHTS RESERVED 2014
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18. Contact Info: HVHF Sciences
http://hvhfsciences.com/
E-mail: hvhf33322@gmail.com
Ph: +1-954-868-9163
© HVHF SCIENCES LLC, ALL RIGHTS RESERVED 2014
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