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Windows 7 Deployment using
Altiris Deployment Solution 6.9

               MIKE PRUETT
    MANAGER, INFORMATION TECHNOLOGY
       ISTA PHARMACEUTICALS, INC.
Outline

   Who we are
   Project Scope
   Research
   Software Compatibility
   Image Build
   Methodology
   Staging
   Deployment Process
   Exceptions
   After-Thoughts
   References
Who we are

 Founded in 1992 as Advanced Corneal Systems
 IPO on August 2000
 Fourth Largest Branded Prescription eye care
  business in the US
 4 Selling Products, Several more in the Pipeline
 2010 $157 million annual revenues
 Named number 1 on Deloitte’s Orange County Fast
  50 List, 3 Years in a row. (2008,2009,2010)
Project Scope

 IT Department identified the need for a Software
    upgrade from Windows XP SP3 to Windows 7
    Enterprise.
   Most workstations had a mix of Volume License & OEM
    software installed.
   45 % of Home Office leased workstations were due back
    to Hardware Vendor (Dell) starting in Q1 2011.
   All of Remote Sales Force workstations were due for
    Hardware Refresh, starting in end of Q3.
   Migration and Upgrade needed to happen during off-
    hours, or when Employees machine was in shop for
    servicing.
Research

 Using NS Reports to determine hardware Windows 7
 System Requirement readiness.
    Assets and Inventory > Inventory > Windows > Hardware
      Count of Computers by Processor Speed, Type, and OS
      Memory Configuration by Computer
      Computers by Total Disk Size

 Using NS Reports to determine software Windows 7
 System Requirement readiness.
    Assets and Inventory > Inventory > Windows >
     Software/Applications
      Count of Distinct Add/Remove Program Applications
      Count of Products by Version and Manufacturer
      Count of Computers by Install Directories
Research (continued)

 When running previously mentioned reports, always change the
  Target Collection to “All Windows Workstations”
 Review current application install base for required upgrades. (For
  instance, Acrobat 7 Professional/Standard does NOT load on
  Windows 7 64-Bit!!)
 Expect to upgrade current Anti-Virus software. (Windows XP AV
  Clients are not going to cut it!)
 ISTA decided to implement Window 7 64-Bit on all machines that
  met the following specs:
     1.8 Ghz processor or better
     Processor needed to be of the Core Duo or Core Duo 2 type (or Better)
     4GB of Memory or better
     If machine could be upgraded to 4GB then it would be
     80GB SATA Hard Drive Minimum (The WINDOWS directory is 40GB in size)
 Any machines that did not meet this spec would be replaced.
Software Compatibility

 Due to the fact that most/all of our Install base had Windows XP 32-Bit…
    our current software packages might not be compatible
   Utilizing a few Windows 7 Test machines, we deployed/tested our Major
    software applications
   We built a list of Apps, and denoted which had been tested, and which
    worked under Windows 7
   We were not concerned with any of the Microsoft Apps, due to the fact that
    we are EA customers
   We determined that some of our crucial apps did not work with Win 7
   We had considered XP Mode/MED-V, but after reading that Microsoft did
    not consider those tools a Long-Term solution, we opted against it.
   A few of the Apps worked successfully under Terminal Services. So we set
    up a few TermServ boxes to support those users.
   For the few remaining applications that have not been upgraded, or cannot
    run under Terminal Services, we are awaiting updates from the vendor.
    (That group has not been upgraded to Win 7 yet)
Methodology

 ISTA needed a deployment methodology which
  supported the upgraded equipment & complete
  replacement hardware.
 We settled on using a Lite-Touch & a Zero-Touch
  deployment Method:
    Zero-Touch for those machines which were being upgraded directly.
     (No Replacement)
    Lite-Touch for the users who were getting a new machine, with all of
     their data transferred.
 Data transfer would be done using Microsoft's USMT
  tool
 We would have used PCT, but our installed version did
  not support Windows 7 64-Bit restoral. (It now does in
  SP5)
Methodology (continued)

 The steps determined for each method were roughly the
 same:
    User Data Archival (Transferred to Network Share)
    Deploy Image
    Deploy Customized Drivers
    Install Software Packages
    Restore User Data
    Cleanup Desktop Environment
 The only difference was the “User Data Archival”, as this
 was done on the users original machine. Then the rest of
 the Job was completed on the new machine.
Image Build

 Similar to Windows XP, build a machine with fresh copy of Win7
    installed.
   Customized the User Profile before Imaging, then copy to the
    Default Profile.
   We decided to keep our Images small, based on how few machines
    had similar software selections. No apps installed before Sysprep
   Left Aclient/Altiris Agent off image before Sysprep. (Would install
    later on using SetupComplete.cmd)
   Image capture choices…
       RDeploy (works in Linux, and Windows PXE)
       Ghost (Windows Only, did not support Win7 till SP4)
       ImageX (Was not an option in SP3, now included in SP5)
 We chose RDeploy, as we wanted to deploy the image using faster
    Linux PXE boot.
Image Build (continued)

 ISTA’s Image prep is as follows…
1.  Install Win7 (no drivers/apps)
2. Customize Default User Profile
3. Capture Image, label “Before Sysprep”
4. Copy Sysprep tools onto machine.
5. Extract & Create Unattend.XML file
6. Copy Unattend.XML file to USB FlashDrive
7. Run Sysprep /generalize /oobe /shutdown
8. Capture Image, label “Sysprep”
 Now Customize the Unattend.XML file & Test your
  image.
Staging

 <ServerName>USMTDATA$ - Z:
 <ServerName>Deploy - G:
 <ServerName>DeployImages
 <ServerName>DeployApps
 <ServerName>DeployDrivers
 <DSServerName>eXpress – I:
 <DSServerName>eXpressWAIKTools_v2
Deployment Process

 We will walk thru the Zero-Touch deployment in
 detail.
 Archive User Data…
REM USMT 4.0 - ScanState

ECHO Mounting Drive...
net use z: <ServerName>usmtdata$

ECHO Running ScanState...
z:x86Scanstate.exe z:captures%computername% /o /vsc /c /i:z:x86migdocs.xml /i:z:x86migapp.xml
/l:z:captures%computername%scanstate.log /ue:30 /ui:<DomainName>*

ECHO Unmounting Drive...
net use z: /delete
 Deploy Windows 7 x64 Image
 Deploy Windows 7 x64 Image (continued)
@echo off
REM Driver Install Script
ECHO Driver Install Script

REM Find Current Model
Set model="%#!computer@model_num%"
ECHO %model%
REM pause

REM Get Production Name
If %model%=="0G868N" set retrieve=E6400
If %model%=="0U695R" set retrieve=E6400
If %model%=="0K42JR" set retrieve=E6410
If %model%=="0D8H24" set retrieve=E4310
If %model%=="0D517D" set retrieve=760
If %model%=="0R230R" set retrieve=760
If %model%=="0D441T" set retrieve=980

ECHO Copy Over Driver files...
rem mkdir c:drivers
.Rdeploywindowsfirm.exe -recurse copy G:7x64%retrieve% prod:drivers
 Deploy Windows 7 x64 Image (continued)
REM Start Service Mode
ECHO Injecting Drivers into Image...
".WAIKTools_v2x86ServicingDism.exe" /Image:C: /logpath:C:dism.log /add-driver:C:drivers /recurse

ECHO Copying the new AClient files...
.Rdeploywindowsfirm.exe copy .AgentsAClientdagent_x64.msi prod:WindowsSystem32dagent.msi

ECHO Preparing the Unattended Setup Files...

REM Tokenizing the Unattend File...
REM ReplaceTokens .Sysprepunattend.xml .temp%ID%.xml

REM Copying the Tokenized Unattend File...
.Rdeploywindowsfirm.exe copy .temp%ID%.xml prod:WindowsSystem32Sysprepunattend.xml
.Rdeploywindowsfirm.exe copy .temp%ID%.xml prod:WindowsPantherunattend.xml
.Rdeploywindowsfirm.exe copy prod:WindowsSystem32Sysprepunattend.xml prod:unattend.xml

REM Copying the SetupComplete File...
.Rdeploywindowsfirm.exe copy .Sysprepsetupcomplete.cmd prod:WindowsSetupScriptsSetupComplete.cmd
 Set Firewall Exceptions

@ECHO OFF
REM Set Windows Firewall Exceptions...

netsh firewall set service type = FILEANDPRINT mode = DISABLE >>%windir%system32AltirisFW.log
echo Simple File Sharing turned off on: %DATE% %TIME%>>%windir%system32AltirisFW.log

netsh advfirewall set allprofiles state off >>%windir%system32AltirisFW.log
echo Firewall Exceptions Completed on: %DATE% %TIME%>%windir%system32AltirisFW.log

:end
 Install Altiris Agent
 Install Office 2010 x64
 Restore User Data
REM USMT 4.0 - LoadState

ECHO Mounting Drive...
net use z: <ServerName>usmtdata$

ECHO Running ScanState...
z:amd64Loadstate.exe z:captures%COMPUTERNAME% /i:z:amd64migdocs.xml /i:z:amd64migapp.xml
/l:z:captures%COMPUTERNAME%loadstate.log

ECHO Unmounting Drive...
net use z: /delete
 Customize Desktop
@ECHO OFF
REM Customizing End-User Desktop...

REM Copying Desktop Shortcuts...
IF NOT EXIST "%SystemDrive%UsersPublicDesktop" GOTO END
ECHO Deleting Old Desktop Shortcuts...
DEL "%SystemDrive%UsersPublicDesktop*.lnk"
ECHO Copying Desktop Shortcuts...
XCOPY /Y "<ServerName>DeployUtilitiesx64Icons*.ico" "%SystemRoot%System32"
XCOPY /Y "<ServerName>DeployUtilitiesx64Links*.lnk" "%SystemDrive%UsersPublicDesktop"

REM Installing Drive Mapping and Backup Script(s)...
ECHO Installing Drive Mapping and Backup Script(s)...
XCOPY /Y "<ServerName>DeployUtilitiesx64Scripts*.vbs" "%SystemDrive%UsersPublic"
XCOPY /Y "<ServerName>DeployUtilitiesx64Scripts*.xml" "%SystemDrive%UsersPublic"

REM Applying Registry Fixes...
ECHO Applying Registry Fixes...
REGEDIT /S "<ServerName>DeployUtilitiesx64Registrygeneral.reg"
REGEDIT /S "<ServerName>DeployUtilitiesx64Registry7zip.reg"

:END
Exceptions

 For those software packages that were unique to several
  machines, we created network install jobs
 Those jobs were listed under the “Software” folder, so the
  Desktop Analyst could include it into his jobs
After-Thoughts

 Don’t rush project!
 Give your users ample opportunity to experience Windows 7
    before they are upgraded
   Train your Staff, then train User base
   For legacy applications, consider using SVS or APP-V for
    application virtualization (we did not have enough time!)
   Schedule the upgrade around any Hardware Refresh efforts,
    or Lease returns
   Check internal website compatibility with Internet Explorer
    8!!!
   DON’T run your Deployment Server on a VM!
   DON’T forget to update to the latest Service Pack!
       We started on SP3, and had lots of problems. It wasn’t until SP5 that
        everything worked out as planned!
References

 About MED-V..
 http://technet.microsoft.com/en-
    us/library/ee872305.aspx
   Why XP Mode & MED-V are not long-term solutions
   http://redmondmag.com/articles/2011/04/19/microsoft
    -panel-offers-windows-xp-migration-tips.aspx
   Creating a Windows 7 Self Updating Hardware
    Independent Image…
   https://www-
    secure.symantec.com/connect/articles/creating-
    windows-7-self-updating-hardware-independent-image-
    using-deployment-solution-69sp4
THANK YOU FOR YOUR
      TIME!!!

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Windows 7 Deployment using Altiris Deployment Solution 6.9 SP4

  • 1. Windows 7 Deployment using Altiris Deployment Solution 6.9 MIKE PRUETT MANAGER, INFORMATION TECHNOLOGY ISTA PHARMACEUTICALS, INC.
  • 2. Outline  Who we are  Project Scope  Research  Software Compatibility  Image Build  Methodology  Staging  Deployment Process  Exceptions  After-Thoughts  References
  • 3. Who we are  Founded in 1992 as Advanced Corneal Systems  IPO on August 2000  Fourth Largest Branded Prescription eye care business in the US  4 Selling Products, Several more in the Pipeline  2010 $157 million annual revenues  Named number 1 on Deloitte’s Orange County Fast 50 List, 3 Years in a row. (2008,2009,2010)
  • 4. Project Scope  IT Department identified the need for a Software upgrade from Windows XP SP3 to Windows 7 Enterprise.  Most workstations had a mix of Volume License & OEM software installed.  45 % of Home Office leased workstations were due back to Hardware Vendor (Dell) starting in Q1 2011.  All of Remote Sales Force workstations were due for Hardware Refresh, starting in end of Q3.  Migration and Upgrade needed to happen during off- hours, or when Employees machine was in shop for servicing.
  • 5. Research  Using NS Reports to determine hardware Windows 7 System Requirement readiness.  Assets and Inventory > Inventory > Windows > Hardware  Count of Computers by Processor Speed, Type, and OS  Memory Configuration by Computer  Computers by Total Disk Size  Using NS Reports to determine software Windows 7 System Requirement readiness.  Assets and Inventory > Inventory > Windows > Software/Applications  Count of Distinct Add/Remove Program Applications  Count of Products by Version and Manufacturer  Count of Computers by Install Directories
  • 6. Research (continued)  When running previously mentioned reports, always change the Target Collection to “All Windows Workstations”  Review current application install base for required upgrades. (For instance, Acrobat 7 Professional/Standard does NOT load on Windows 7 64-Bit!!)  Expect to upgrade current Anti-Virus software. (Windows XP AV Clients are not going to cut it!)  ISTA decided to implement Window 7 64-Bit on all machines that met the following specs:  1.8 Ghz processor or better  Processor needed to be of the Core Duo or Core Duo 2 type (or Better)  4GB of Memory or better  If machine could be upgraded to 4GB then it would be  80GB SATA Hard Drive Minimum (The WINDOWS directory is 40GB in size)  Any machines that did not meet this spec would be replaced.
  • 7. Software Compatibility  Due to the fact that most/all of our Install base had Windows XP 32-Bit… our current software packages might not be compatible  Utilizing a few Windows 7 Test machines, we deployed/tested our Major software applications  We built a list of Apps, and denoted which had been tested, and which worked under Windows 7  We were not concerned with any of the Microsoft Apps, due to the fact that we are EA customers  We determined that some of our crucial apps did not work with Win 7  We had considered XP Mode/MED-V, but after reading that Microsoft did not consider those tools a Long-Term solution, we opted against it.  A few of the Apps worked successfully under Terminal Services. So we set up a few TermServ boxes to support those users.  For the few remaining applications that have not been upgraded, or cannot run under Terminal Services, we are awaiting updates from the vendor. (That group has not been upgraded to Win 7 yet)
  • 8. Methodology  ISTA needed a deployment methodology which supported the upgraded equipment & complete replacement hardware.  We settled on using a Lite-Touch & a Zero-Touch deployment Method:  Zero-Touch for those machines which were being upgraded directly. (No Replacement)  Lite-Touch for the users who were getting a new machine, with all of their data transferred.  Data transfer would be done using Microsoft's USMT tool  We would have used PCT, but our installed version did not support Windows 7 64-Bit restoral. (It now does in SP5)
  • 9. Methodology (continued)  The steps determined for each method were roughly the same:  User Data Archival (Transferred to Network Share)  Deploy Image  Deploy Customized Drivers  Install Software Packages  Restore User Data  Cleanup Desktop Environment  The only difference was the “User Data Archival”, as this was done on the users original machine. Then the rest of the Job was completed on the new machine.
  • 10. Image Build  Similar to Windows XP, build a machine with fresh copy of Win7 installed.  Customized the User Profile before Imaging, then copy to the Default Profile.  We decided to keep our Images small, based on how few machines had similar software selections. No apps installed before Sysprep  Left Aclient/Altiris Agent off image before Sysprep. (Would install later on using SetupComplete.cmd)  Image capture choices…  RDeploy (works in Linux, and Windows PXE)  Ghost (Windows Only, did not support Win7 till SP4)  ImageX (Was not an option in SP3, now included in SP5)  We chose RDeploy, as we wanted to deploy the image using faster Linux PXE boot.
  • 11. Image Build (continued)  ISTA’s Image prep is as follows… 1. Install Win7 (no drivers/apps) 2. Customize Default User Profile 3. Capture Image, label “Before Sysprep” 4. Copy Sysprep tools onto machine. 5. Extract & Create Unattend.XML file 6. Copy Unattend.XML file to USB FlashDrive 7. Run Sysprep /generalize /oobe /shutdown 8. Capture Image, label “Sysprep”  Now Customize the Unattend.XML file & Test your image.
  • 12. Staging  <ServerName>USMTDATA$ - Z:  <ServerName>Deploy - G:  <ServerName>DeployImages  <ServerName>DeployApps  <ServerName>DeployDrivers  <DSServerName>eXpress – I:  <DSServerName>eXpressWAIKTools_v2
  • 13. Deployment Process  We will walk thru the Zero-Touch deployment in detail.
  • 14.  Archive User Data… REM USMT 4.0 - ScanState ECHO Mounting Drive... net use z: <ServerName>usmtdata$ ECHO Running ScanState... z:x86Scanstate.exe z:captures%computername% /o /vsc /c /i:z:x86migdocs.xml /i:z:x86migapp.xml /l:z:captures%computername%scanstate.log /ue:30 /ui:<DomainName>* ECHO Unmounting Drive... net use z: /delete
  • 15.  Deploy Windows 7 x64 Image
  • 16.  Deploy Windows 7 x64 Image (continued) @echo off REM Driver Install Script ECHO Driver Install Script REM Find Current Model Set model="%#!computer@model_num%" ECHO %model% REM pause REM Get Production Name If %model%=="0G868N" set retrieve=E6400 If %model%=="0U695R" set retrieve=E6400 If %model%=="0K42JR" set retrieve=E6410 If %model%=="0D8H24" set retrieve=E4310 If %model%=="0D517D" set retrieve=760 If %model%=="0R230R" set retrieve=760 If %model%=="0D441T" set retrieve=980 ECHO Copy Over Driver files... rem mkdir c:drivers .Rdeploywindowsfirm.exe -recurse copy G:7x64%retrieve% prod:drivers
  • 17.  Deploy Windows 7 x64 Image (continued) REM Start Service Mode ECHO Injecting Drivers into Image... ".WAIKTools_v2x86ServicingDism.exe" /Image:C: /logpath:C:dism.log /add-driver:C:drivers /recurse ECHO Copying the new AClient files... .Rdeploywindowsfirm.exe copy .AgentsAClientdagent_x64.msi prod:WindowsSystem32dagent.msi ECHO Preparing the Unattended Setup Files... REM Tokenizing the Unattend File... REM ReplaceTokens .Sysprepunattend.xml .temp%ID%.xml REM Copying the Tokenized Unattend File... .Rdeploywindowsfirm.exe copy .temp%ID%.xml prod:WindowsSystem32Sysprepunattend.xml .Rdeploywindowsfirm.exe copy .temp%ID%.xml prod:WindowsPantherunattend.xml .Rdeploywindowsfirm.exe copy prod:WindowsSystem32Sysprepunattend.xml prod:unattend.xml REM Copying the SetupComplete File... .Rdeploywindowsfirm.exe copy .Sysprepsetupcomplete.cmd prod:WindowsSetupScriptsSetupComplete.cmd
  • 18.  Set Firewall Exceptions @ECHO OFF REM Set Windows Firewall Exceptions... netsh firewall set service type = FILEANDPRINT mode = DISABLE >>%windir%system32AltirisFW.log echo Simple File Sharing turned off on: %DATE% %TIME%>>%windir%system32AltirisFW.log netsh advfirewall set allprofiles state off >>%windir%system32AltirisFW.log echo Firewall Exceptions Completed on: %DATE% %TIME%>%windir%system32AltirisFW.log :end
  • 20.  Install Office 2010 x64
  • 21.  Restore User Data REM USMT 4.0 - LoadState ECHO Mounting Drive... net use z: <ServerName>usmtdata$ ECHO Running ScanState... z:amd64Loadstate.exe z:captures%COMPUTERNAME% /i:z:amd64migdocs.xml /i:z:amd64migapp.xml /l:z:captures%COMPUTERNAME%loadstate.log ECHO Unmounting Drive... net use z: /delete
  • 22.  Customize Desktop @ECHO OFF REM Customizing End-User Desktop... REM Copying Desktop Shortcuts... IF NOT EXIST "%SystemDrive%UsersPublicDesktop" GOTO END ECHO Deleting Old Desktop Shortcuts... DEL "%SystemDrive%UsersPublicDesktop*.lnk" ECHO Copying Desktop Shortcuts... XCOPY /Y "<ServerName>DeployUtilitiesx64Icons*.ico" "%SystemRoot%System32" XCOPY /Y "<ServerName>DeployUtilitiesx64Links*.lnk" "%SystemDrive%UsersPublicDesktop" REM Installing Drive Mapping and Backup Script(s)... ECHO Installing Drive Mapping and Backup Script(s)... XCOPY /Y "<ServerName>DeployUtilitiesx64Scripts*.vbs" "%SystemDrive%UsersPublic" XCOPY /Y "<ServerName>DeployUtilitiesx64Scripts*.xml" "%SystemDrive%UsersPublic" REM Applying Registry Fixes... ECHO Applying Registry Fixes... REGEDIT /S "<ServerName>DeployUtilitiesx64Registrygeneral.reg" REGEDIT /S "<ServerName>DeployUtilitiesx64Registry7zip.reg" :END
  • 23. Exceptions  For those software packages that were unique to several machines, we created network install jobs  Those jobs were listed under the “Software” folder, so the Desktop Analyst could include it into his jobs
  • 24. After-Thoughts  Don’t rush project!  Give your users ample opportunity to experience Windows 7 before they are upgraded  Train your Staff, then train User base  For legacy applications, consider using SVS or APP-V for application virtualization (we did not have enough time!)  Schedule the upgrade around any Hardware Refresh efforts, or Lease returns  Check internal website compatibility with Internet Explorer 8!!!  DON’T run your Deployment Server on a VM!  DON’T forget to update to the latest Service Pack!  We started on SP3, and had lots of problems. It wasn’t until SP5 that everything worked out as planned!
  • 25. References  About MED-V..  http://technet.microsoft.com/en- us/library/ee872305.aspx  Why XP Mode & MED-V are not long-term solutions  http://redmondmag.com/articles/2011/04/19/microsoft -panel-offers-windows-xp-migration-tips.aspx  Creating a Windows 7 Self Updating Hardware Independent Image…  https://www- secure.symantec.com/connect/articles/creating- windows-7-self-updating-hardware-independent-image- using-deployment-solution-69sp4
  • 26. THANK YOU FOR YOUR TIME!!!