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                    Millennial Retention
                    Requirements
                     8 Key Things Gen Y Requires to Stay at
                     Your Company


     Presented by:

     Lisa Orrell
     The Generation Relations Expert



                                                                  Stay Connected w ith Monster.

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Webinar Agenda


 1 Why Is This Important?
 2 Understanding the Generations
 3 8 Strategies for Retaining
    Millennial Talent
 4 Q&A
Millennial Overview:                                 1
The Generational Snapshot

                                      Millennials/
            Generation
 Boomers:    Jones:                     Gen Y:
                         Gen X:         ~ 1980
  ~1942       ~1954
    to          to       ~1966             to
   1953       1965         to
                                          2002
                          1979




                                  3
Why Is This Important?                                           1



    “Generationally determined lifestyles & social
  values exercise as much influence on buying and
     purchasing as more commonly understood
  demographic factors like income, education, and
          gender do – maybe even more.”

    Rocking the Ages by J. Walker Smith, Ph.D. and Ann Clurman
Why Is This Important?                        1

   1 Boomer is retiring every 8 seconds
   At a typical large company in the U.S.
    30-40% of employees will hit retirement
    age in the next 5-10 years
   Challenges U.S.- based companies to
    sustain their growth & competitive edge
   Boomer Brain Drain
   Generational Dynamics: Diversity
   Millennials = 52% of the US population
Understanding the Generations                            2




  “63% of top executives say that most managers’
   careers are stalled because they simply do not
                understand others.”


        Across the Board Magazine for Business Leaders
Our History = Our Perceptions/Values    2

   Assumptions & Biases
   Personal Filters Affect Our
    Perceptions & Ability to Interact
    With Others
   Everyone Expects People to
    Think the Way They Do
   Being Inflexible Causes Conflict
Meet the Boomers                                                2



    “We wanted what they want. We just felt we
   couldn’t ask. Herein lies the truth: what young
 workers want isn’t so different from what everyone
     else wants. However, young workers are
                   asking for it.”

     “Mastering People Management” Article in Financial Times
Boomers: How They Came to Be                                     2

GROWING UP                      POSITIVE TRAITS
 Dr. Spock                        Service Oriented
 Nuclear Families/                Optimistic
    Stay-At-Home Moms              Go the Extra Mile Attitude
   “Your voice matters!”          Loyalty/Longevity
   Economic Boom                  Great Rapport Builders
   Wake of WWII
                                CHALLENGING TRAITS
   Parents Stayed At One Job
                                 Technology (some)
                                 Put Process Ahead
                                    of Results
                                 Can Be Judgmental
Meet Generation Jones                                             2



      “Many believe the concept of jonesing is among this
  generation’s key collective personality traits. Jonesers were
  given huge expectations as children in the optimistic 1960’s,
   and then confronted with a different reality as they came of
    age in the pessimistic 1970’s, leaving them with a certain
                  unrequited, jonesing quality.”

              Jonathan Pontell, Leading Social Commentator
                   Coined the Term “Generation Jones”
Gen Jones: How They Came to Be                               2

GROWING UP                       POSITIVE TRAITS
   Easy Bake Ovens                 Relationship Oriented
   Pong                            Career Focused
   MTV                             Optimistic
   The Brady Bunch                 Strong Work Ethic
   Torn: Nuclear Families/         Loyalty/Longevity
    Divorce Rates/Working Moms
                                 CHALLENGING TRAITS
 Vietnam
                                  Hybrid of Boomer/Gen X
 Civil Rights
                                  Workaholics
 Watergate
                                  Yearning For More
Meet the Gen Xers                                         2



 “It’s no wonder the Xers are angst-ridden. They feel
   America’s greatness has passed. They got to the
 cocktail party twenty minutes too late, and all that’s
  left are those little wieners and a half-empty bottle
                         of Zima.”

                   Comedian Dennis Miller
Gen X: How They Came to Be                            2

GROWING UP                       POSITIVE TRAITS
   Working Moms                  Adaptable
   Soaring Divorce Rates         Independent
   Latchkey Kids                 Creative
   Survival & Independence
   “Family” Ties With Friends   CHALLENGING TRAITS
   “Be careful out there!”       People Skills
   “Pro Kid” Disappeared         Cynical
   Economic Bust of 70s          Solo-Nature
2
Meet the Millennials



   “A Millennial’s psychological contract is with the
   relationships embedded within the organization,
              not the organization itself.”


              Professor of HR Management at the
              University of Wisconsin at Milwaukee
Millennials: How They Came to Be                                 2

GROWING UP                          POSITIVE TRAITS
   Told Valued From Day One           Multi-taskers
   Laws to Protect Them               Team Players
   Raised to Express Feelings         Confident & Optimistic
   “Pro Kid” Society                  Aware of Others
   Told to Experience New Things      Entrepreneurial
   “Don’t make the same            CHALLENGING TRAITS
    mistakes we did!”
 Raised to Embrace Team Work        Get Bored Fast
 9/11, Enron, Wall Street           Don’t “Get” the Old Way
    & Save the Planet                Impatient With Advancement
8 Retaining Millennial Tips                            3




             “Do unto others…keeping
            their preferences in mind.”



         The Titanium Rule – Created by Claire Danes
8 Retaining Millennial Talent                            3




    “This is the most high-maintenance workforce
     in the history of the world. The good news is
   they’re also going to be the highest performing
         workforce in the history of the world.”

         Bruce Tulgan, Author of Managing Generation Y
MILLENNIAL RETENTION TIP #1                 3


   Set-Up an Environment for Idea Sharing
MILLENNIAL RETENTION TIP #2   3


          Communicate Often
MILLENNIAL RETENTION TIP #3       3


          Training & Mentorship
MILLENNIAL RETENTION TIP #4             3


      Structured Path for Advancement
MILLENNIAL RETENTION TIP #5                 3


    Reward with Increased Responsibility!
MILLENNIAL RETENTION TIP #6          3


       Map Personal Goals to Tasks
MILLENNIAL RETENTION TIP #7           3


       Find Out What Motivates Them
MILLENNIAL RETENTION TIP #8        3


         Become A Praise Culture
Presentation Recap

 Millennials expect a lot from their leadership
 Millennials want to communicate with managers often
 Respect their opinions & provide mentorship
 Training, training and more training!
 Reward & praise your Millennial Talent
 (and other age groups) often
 Challenge them!
 Have fun & enjoy the new generation!
SPECIAL OFFER FOR ATTENDEES!



    RECEIVE A 10% DISCOUNT ON ANY OF THE
     SEMINARS & WORKSHOPS LISA OFFERS!

 SIMPLY MENTION THIS MONSTER.COM WEBINAR!

  CONTACT LISA FOR HER PRESENTATION OVERVIEW PACKAGE!
Time for Questions!
                      Lisa Orrell, CPC
                      The Generation Relations Expert
                      Speaker • Author • Leadership
                      Coach for Millennials
                      www.TheOrrellGroup.com

                      Join Lisa Online:
                      LinkedIn & Facebook
                      Twitter @GenerationsGuru
                      Blog: TheOrrellGoup.com/Blog

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8 Requirements for Retaining Millennials

  • 1. For more, visit MonsterThinking.com Millennial Retention Requirements 8 Key Things Gen Y Requires to Stay at Your Company Presented by: Lisa Orrell The Generation Relations Expert Stay Connected w ith Monster. http://www.facebook.com/monsterww @monster_works http://www.monsterthinking.com/ @monsterww http://www.youtube.com/user/MonsterVideoVault
  • 2. Webinar Agenda 1 Why Is This Important? 2 Understanding the Generations 3 8 Strategies for Retaining Millennial Talent 4 Q&A
  • 3. Millennial Overview: 1 The Generational Snapshot Millennials/ Generation Boomers: Jones: Gen Y: Gen X: ~ 1980 ~1942 ~1954 to to ~1966 to 1953 1965 to 2002 1979 3
  • 4. Why Is This Important? 1 “Generationally determined lifestyles & social values exercise as much influence on buying and purchasing as more commonly understood demographic factors like income, education, and gender do – maybe even more.” Rocking the Ages by J. Walker Smith, Ph.D. and Ann Clurman
  • 5. Why Is This Important? 1  1 Boomer is retiring every 8 seconds  At a typical large company in the U.S. 30-40% of employees will hit retirement age in the next 5-10 years  Challenges U.S.- based companies to sustain their growth & competitive edge  Boomer Brain Drain  Generational Dynamics: Diversity  Millennials = 52% of the US population
  • 6. Understanding the Generations 2 “63% of top executives say that most managers’ careers are stalled because they simply do not understand others.” Across the Board Magazine for Business Leaders
  • 7. Our History = Our Perceptions/Values 2  Assumptions & Biases  Personal Filters Affect Our Perceptions & Ability to Interact With Others  Everyone Expects People to Think the Way They Do  Being Inflexible Causes Conflict
  • 8. Meet the Boomers 2 “We wanted what they want. We just felt we couldn’t ask. Herein lies the truth: what young workers want isn’t so different from what everyone else wants. However, young workers are asking for it.” “Mastering People Management” Article in Financial Times
  • 9. Boomers: How They Came to Be 2 GROWING UP POSITIVE TRAITS  Dr. Spock  Service Oriented  Nuclear Families/  Optimistic Stay-At-Home Moms  Go the Extra Mile Attitude  “Your voice matters!”  Loyalty/Longevity  Economic Boom  Great Rapport Builders  Wake of WWII CHALLENGING TRAITS  Parents Stayed At One Job  Technology (some)  Put Process Ahead of Results  Can Be Judgmental
  • 10. Meet Generation Jones 2 “Many believe the concept of jonesing is among this generation’s key collective personality traits. Jonesers were given huge expectations as children in the optimistic 1960’s, and then confronted with a different reality as they came of age in the pessimistic 1970’s, leaving them with a certain unrequited, jonesing quality.” Jonathan Pontell, Leading Social Commentator Coined the Term “Generation Jones”
  • 11. Gen Jones: How They Came to Be 2 GROWING UP POSITIVE TRAITS  Easy Bake Ovens  Relationship Oriented  Pong  Career Focused  MTV  Optimistic  The Brady Bunch  Strong Work Ethic  Torn: Nuclear Families/  Loyalty/Longevity Divorce Rates/Working Moms CHALLENGING TRAITS  Vietnam  Hybrid of Boomer/Gen X  Civil Rights  Workaholics  Watergate  Yearning For More
  • 12. Meet the Gen Xers 2 “It’s no wonder the Xers are angst-ridden. They feel America’s greatness has passed. They got to the cocktail party twenty minutes too late, and all that’s left are those little wieners and a half-empty bottle of Zima.” Comedian Dennis Miller
  • 13. Gen X: How They Came to Be 2 GROWING UP POSITIVE TRAITS  Working Moms  Adaptable  Soaring Divorce Rates  Independent  Latchkey Kids  Creative  Survival & Independence  “Family” Ties With Friends CHALLENGING TRAITS  “Be careful out there!”  People Skills  “Pro Kid” Disappeared  Cynical  Economic Bust of 70s  Solo-Nature
  • 14. 2 Meet the Millennials “A Millennial’s psychological contract is with the relationships embedded within the organization, not the organization itself.” Professor of HR Management at the University of Wisconsin at Milwaukee
  • 15. Millennials: How They Came to Be 2 GROWING UP POSITIVE TRAITS  Told Valued From Day One  Multi-taskers  Laws to Protect Them  Team Players  Raised to Express Feelings  Confident & Optimistic  “Pro Kid” Society  Aware of Others  Told to Experience New Things  Entrepreneurial  “Don’t make the same CHALLENGING TRAITS mistakes we did!”  Raised to Embrace Team Work  Get Bored Fast  9/11, Enron, Wall Street  Don’t “Get” the Old Way & Save the Planet  Impatient With Advancement
  • 16. 8 Retaining Millennial Tips 3 “Do unto others…keeping their preferences in mind.” The Titanium Rule – Created by Claire Danes
  • 17. 8 Retaining Millennial Talent 3 “This is the most high-maintenance workforce in the history of the world. The good news is they’re also going to be the highest performing workforce in the history of the world.” Bruce Tulgan, Author of Managing Generation Y
  • 18. MILLENNIAL RETENTION TIP #1 3 Set-Up an Environment for Idea Sharing
  • 19. MILLENNIAL RETENTION TIP #2 3 Communicate Often
  • 20. MILLENNIAL RETENTION TIP #3 3 Training & Mentorship
  • 21. MILLENNIAL RETENTION TIP #4 3 Structured Path for Advancement
  • 22. MILLENNIAL RETENTION TIP #5 3 Reward with Increased Responsibility!
  • 23. MILLENNIAL RETENTION TIP #6 3 Map Personal Goals to Tasks
  • 24. MILLENNIAL RETENTION TIP #7 3 Find Out What Motivates Them
  • 25. MILLENNIAL RETENTION TIP #8 3 Become A Praise Culture
  • 26. Presentation Recap Millennials expect a lot from their leadership Millennials want to communicate with managers often Respect their opinions & provide mentorship Training, training and more training! Reward & praise your Millennial Talent (and other age groups) often Challenge them! Have fun & enjoy the new generation!
  • 27. SPECIAL OFFER FOR ATTENDEES! RECEIVE A 10% DISCOUNT ON ANY OF THE SEMINARS & WORKSHOPS LISA OFFERS! SIMPLY MENTION THIS MONSTER.COM WEBINAR! CONTACT LISA FOR HER PRESENTATION OVERVIEW PACKAGE!
  • 28. Time for Questions! Lisa Orrell, CPC The Generation Relations Expert Speaker • Author • Leadership Coach for Millennials www.TheOrrellGroup.com Join Lisa Online: LinkedIn & Facebook Twitter @GenerationsGuru Blog: TheOrrellGoup.com/Blog