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Information Systems,
Tenth Edition
Chapter 5
Database Systems, Data Centers,
and Business Intelligence
Information Systems, Tenth Edition
Principles and Learning Objectives
• Data management and modeling are key aspects
of organizing data and information
– Define general data management concepts and
terms, highlighting the advantages of the database
approach to data management
– Describe logical and physical database design
considerations, the function of data centers, and the
relational database model
Information Systems, Tenth Edition
Principles and Learning Objectives
(continued)
• A well-designed and well-managed database is an
extremely valuable tool in supporting decision
making
– Identify the common functions performed by all
database management systems, and identify
popular database management systems
• The number and types of database applications will
continue to evolve and yield real business benefits
– Identify and briefly discuss business intelligence,
data mining, and other database applications
Information Systems, Tenth Edition
Why Learn About Database Systems
and Business Intelligence?
• Database:
– Organized collection of data
• Database management system (DBMS):
– Group of programs that manipulate the database
– Provide an interface between the database and its
users and other application programs
• Database administrator (DBA):
– Skilled IS professional who directs all activities
related to an organization’s database
Information Systems, Tenth Edition
Data Management
• Without data and the ability to process it:
– An organization could not successfully complete
most business activities
• Data consists of raw facts
• To transform data into useful information:
– It must first be organized in a meaningful way
The Hierarchy of Data
• Bit (a binary digit):
– Circuit that is either on or off
• Byte:
– Typically made up of eight bits
• Character:
– Basic building block of information
• Field:
– Name, number, or combination of characters that
describes an aspect of a business object or activity
Information Systems, Tenth Edition
The Hierarchy of Data (continued)
• Record:
– Collection of related data fields
• File:
– Collection of related records
• Database:
– Collection of integrated and related files
• Hierarchy of data:
– Bits, characters, fields, records, files, and databases
Information Systems, Tenth Edition
Information Systems, Tenth Edition
The Hierarchy of Data (continued)
Information Systems, Tenth Edition
Data Entities, Attributes, and Keys
• Entity:
– Generalized class of people, places, or things
(objects) for which data is collected, stored, and
maintained
• Attribute:
– Characteristic of an entity
• Data item:
– Specific value of an attribute
Data Entities, Attributes, and Keys
(continued)
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Data Entities, Attributes, and Keys
(continued)
• Key:
– Field or set of fields in a record that is used to
identify the record
• Primary key:
– Field or set of fields that uniquely identifies the
record
Information Systems, Tenth Edition
The Database Approach
• The database approach:
– Traditional approach to data management:
• Each distinct operational system used data files
dedicated to that system
– Database approach to data management:
• Pool of related data is shared by multiple application
programs
The Database Approach (continued)
Information Systems, Tenth Edition
Information Systems, Tenth Edition
The Database Approach (continued)
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Data Modeling and Database
Characteristics
• When building a database, an organization must
consider:
– Content: What data should be collected and at what
cost?
– Access: What data should be provided to which
users and when?
– Logical structure: How should data be arranged so
that it makes sense to a given user?
– Physical organization: Where should data be
physically located?
Data Center
• Climate-controlled building or set of buildings that:
– House database servers and the systems that
deliver mission-critical information and services
• Traditional data centers:
– Consist of warehouses filled with row upon row of
server racks and powerful cooling systems
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Data Modeling
• Building a database requires two types of designs:
– Logical design:
• Abstract model of how data should be structured and
arranged to meet an organization’s information needs
– Physical design:
• Starts from the logical database design and fine-tunes
it for performance and cost considerations
• Planned data redundancy:
– Done to improve system performance so that user
reports or queries can be created more quickly
Information Systems, Tenth Edition
Data Modeling (continued)
• Data model:
– Diagram of data entities and their relationships
• Enterprise data modeling:
– Starts by investigating the general data and
information needs of the organization at the strategic
level
• Entity-relationship (ER) diagrams:
– Data models that use basic graphical symbols to
show the organization of and relationships between
data
Information Systems, Tenth Edition
Information Systems, Tenth Edition
The Relational Database Model
• Relational model:
– Describes data using a standard tabular format
– Each row of a table represents a data entity (record)
– Columns of the table represent attributes (fields)
– Domain:
• Allowable values for data attributes
Information Systems, Tenth Edition
Information Systems, Tenth Edition
The Relational Database Model
(continued)
• Manipulating data:
– Selecting:
• Eliminates rows according to certain criteria
– Projecting:
• Eliminates columns in a table
– Joining:
• Combines two or more tables
– Linking:
• Manipulating two or more tables that share at least
one common data attribute
Information Systems, Tenth Edition
The Relational Database Model
(continued)
The Relational Database Model
(continued)
Information Systems, Tenth Edition
Information Systems, Tenth Edition
The Relational Database Model
(continued)
• Data cleanup
– Process of looking for and fixing inconsistencies to
ensure that data is accurate and complete
– Data anomalies:
• Often result in incorrect information, causing database
users to be misinformed about actual conditions
• Must be corrected
The Relational Database Model
(continued)
Information Systems, Tenth Edition
The Relational Database Model
(continued)
Information Systems, Tenth Edition
The Relational Database Model
(continued)
Information Systems, Tenth Edition
Database Management Systems
• Creating and implementing the right database
system:
– Ensures that the database will support both business
activities and goals
• Capabilities and types of database systems vary
considerably
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Overview of Database Types
• Flat file
– Simple database program whose records have no
relationship to one another
• Single user
– Only one person can use the database at a time
– Examples: Access, FileMaker Pro, and InfoPath
• Multiple users
– Allow dozens or hundreds of people to access the
same database system at the same time
– Examples: Oracle, Sybase, and IBM
Information Systems, Tenth Edition
Providing a User View
• Schema:
– Used to describe the entire database
– Can be part of the database or a separate schema
file
• DBMS:
– Can reference a schema to find where to access the
requested data in relation to another piece of data
Information Systems, Tenth Edition
Creating and Modifying the Database
• Data definition language (DDL):
– Collection of instructions and commands used to
define and describe data and relationships in a
specific database
– Allows database’s creator to describe data and
relationships that are to be contained in the schema
• Data dictionary:
– Detailed description of all the data used in the
database
Information Systems, Tenth Edition
Creating and Modifying the Database
(continued)
Creating and Modifying the Database
(continued)
Information Systems, Tenth Edition
Storing and Retrieving Data
• When an application program needs data:
– It requests the data through the DBMS
• Concurrency control:
– Method of dealing with a situation in which two or
more users or applications need to access the same
record at the same time
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Manipulating Data and Generating
Reports
• Data manipulation language (DML):
– Commands that manipulate the data in a database
• Structured query language (SQL):
– Adopted by the American National Standards
Institute (ANSI) as the standard query language for
relational databases
• Once a database has been set up and loaded with
data:
– It can produce reports, documents, and other
outputs
Information Systems, Tenth Edition
Database Administration
• DBA:
– Works with users to decide the content of the
database
– Works with programmers as they build applications
to ensure that their programs comply with database
management system standards and conventions
• Data administrator:
– Responsible for defining and implementing
consistent principles for a variety of data issues
Information Systems, Tenth Edition
Popular Database Management
Systems
• Popular DBMSs for end users:
– Microsoft’s Access and FileMaker Pro
• Database as a Service (DaaS):
– Emerging database system
– Database administration is provided by the service
provider
– The database is stored on a service provider’s
servers and accessed by the client over a network
Information Systems, Tenth Edition
Special-Purpose Database Systems
• Some specialized database packages are used for
specific purposes or in specific industries:
– Rex-Book from Urbanspoon
• Morphbank (www.morphbank.net):
– Allows researchers to continually update and expand
a library of more than 96,000 biological images
Information Systems, Tenth Edition
Selecting a Database Management
System
• Important characteristics of databases to consider:
– Database size
– Database cost
– Concurrent users
– Performance
– Integration
– Vendor
Information Systems, Tenth Edition
Using Databases with Other Software
• DBMSs can act as front-end or back-end
applications:
– Front-end applications interact directly with people
– Back-end applications interact with other programs
or applications
Information Systems, Tenth Edition
Database Applications
• Today’s database applications manipulate the
content of a database to produce useful information
• Common manipulations:
– Searching, filtering, synthesizing, and assimilating
data contained in a database using a number of
database applications
Information Systems, Tenth Edition
Linking Databases to the Internet
• Semantic Web:
– Developing a seamless integration of traditional
databases with the Internet
– Provides metadata with all Web content using
technology called the Resource Description
Framework (RDF)
Information Systems, Tenth Edition
Data Warehouses, Data Marts, and
Data Mining
• Data warehouse
– Database that holds business information from many
sources in the enterprise
• Data mart
– Subset of a data warehouse
• Data mining
– Information-analysis tool that involves the automated
discovery of patterns and relationships in a data
warehouse
Information Systems, Tenth Edition
Data Warehouses, Data Marts, and
Data Mining (continued)
• Predictive analysis:
– Form of data mining that combines historical data
with assumptions about future conditions to predict
outcomes of events
– Used by retailers to upgrade occasional customers
into frequent purchasers
– Software can be used to analyze a company’s
customer list and a year’s worth of sales data to find
new market segments
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Data Warehouses, Data Marts, and
Data Mining (continued)
Business Intelligence
• Involves gathering enough of the right information:
– In a timely manner and usable form and analyzing it
to have a positive impact on business strategy,
tactics, or operations
• Competitive intelligence:
– Limited to information about competitors and the
ways that knowledge affects strategy, tactics, and
operations
Information Systems, Tenth Edition
Business Intelligence (continued)
• Counterintelligence:
– Steps organization takes to protect information
sought by “hostile” intelligence gatherers
• Data loss prevention (DLP):
– Refers to systems designed to lock down data within
an organization
– Powerful tool for counterintelligence
– A necessity in complying with government
regulations that require companies to safeguard
private customer data
Information Systems, Tenth Edition
Distributed Databases
• Distributed database:
– Database in which the data may be spread across
several smaller databases connected via
telecommunications devices
– Gives corporations more flexibility in how databases
are organized and used
• Replicated database:
– Holds a duplicate set of frequently used data
Information Systems, Tenth Edition
Distributed Databases (continued)
Information Systems, Tenth Edition
Information Systems, Tenth Edition
Online Analytical Processing (OLAP)
• Software that allows users to explore data from a
number of different perspectives
• Provides top-down, query-driven data analysis
• Requires repetitive testing of user-originated
theories
• Requires a great deal of human ingenuity and
interaction with the database to find information
Information Systems, Tenth Edition
Online Analytical Processing (OLAP)
(continued)
Information Systems, Tenth Edition
Object-Relational Database
Management Systems
• Object-oriented database:
– Stores both data and its processing instructions
– Uses an object-oriented database management
system (OODBMS) to provide a user interface and
connections to other programs
• Object-relational database management system
(ORDBMS)
– Provides the ability for third parties to add new data
types and operations to the database
Information Systems, Tenth Edition
Visual, Audio, and Other Database
Systems
• Visual databases:
– Can be stored in some object-relational databases
or special-purpose database systems
• Virtual database systems:
– Allow different databases to work together as a
unified database system
• Spatial data technology:
– Using database to store and access data according
to the locations it describes
Information Systems, Tenth Edition
Summary
• Data:
– One of the most valuable resources that a firm
possesses
• Entity:
– Generalized class of objects for which data is
collected, stored, and maintained
• Traditional file-oriented applications:
– Often characterized by program-data dependence
• Relational model:
– Places data in two-dimensional tables
Information Systems, Tenth Edition
Summary (continued)
• DBMS:
– Group of programs used as an interface between a
database and its users and other application
programs
– Basic functions:
• Providing user views
• Creating and modifying the database
• Storing and retrieving data
• Manipulating data and generating reports
Information Systems, Tenth Edition
Summary (continued)
• Data warehouses:
– Relational database management systems
specifically designed to support management
decision making
• Data mining:
– Automated discovery of patterns and relationships in
a data warehouse
• Business intelligence:
– Process of getting enough of the right information in
a timely manner and usable form

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Is ch05

  • 1. Information Systems, Tenth Edition Chapter 5 Database Systems, Data Centers, and Business Intelligence
  • 2. Information Systems, Tenth Edition Principles and Learning Objectives • Data management and modeling are key aspects of organizing data and information – Define general data management concepts and terms, highlighting the advantages of the database approach to data management – Describe logical and physical database design considerations, the function of data centers, and the relational database model
  • 3. Information Systems, Tenth Edition Principles and Learning Objectives (continued) • A well-designed and well-managed database is an extremely valuable tool in supporting decision making – Identify the common functions performed by all database management systems, and identify popular database management systems • The number and types of database applications will continue to evolve and yield real business benefits – Identify and briefly discuss business intelligence, data mining, and other database applications
  • 4. Information Systems, Tenth Edition Why Learn About Database Systems and Business Intelligence? • Database: – Organized collection of data • Database management system (DBMS): – Group of programs that manipulate the database – Provide an interface between the database and its users and other application programs • Database administrator (DBA): – Skilled IS professional who directs all activities related to an organization’s database
  • 5. Information Systems, Tenth Edition Data Management • Without data and the ability to process it: – An organization could not successfully complete most business activities • Data consists of raw facts • To transform data into useful information: – It must first be organized in a meaningful way
  • 6. The Hierarchy of Data • Bit (a binary digit): – Circuit that is either on or off • Byte: – Typically made up of eight bits • Character: – Basic building block of information • Field: – Name, number, or combination of characters that describes an aspect of a business object or activity Information Systems, Tenth Edition
  • 7. The Hierarchy of Data (continued) • Record: – Collection of related data fields • File: – Collection of related records • Database: – Collection of integrated and related files • Hierarchy of data: – Bits, characters, fields, records, files, and databases Information Systems, Tenth Edition
  • 8. Information Systems, Tenth Edition The Hierarchy of Data (continued)
  • 9. Information Systems, Tenth Edition Data Entities, Attributes, and Keys • Entity: – Generalized class of people, places, or things (objects) for which data is collected, stored, and maintained • Attribute: – Characteristic of an entity • Data item: – Specific value of an attribute
  • 10. Data Entities, Attributes, and Keys (continued) Information Systems, Tenth Edition
  • 11. Information Systems, Tenth Edition Data Entities, Attributes, and Keys (continued) • Key: – Field or set of fields in a record that is used to identify the record • Primary key: – Field or set of fields that uniquely identifies the record
  • 12. Information Systems, Tenth Edition The Database Approach • The database approach: – Traditional approach to data management: • Each distinct operational system used data files dedicated to that system – Database approach to data management: • Pool of related data is shared by multiple application programs
  • 13. The Database Approach (continued) Information Systems, Tenth Edition
  • 15. The Database Approach (continued) Information Systems, Tenth Edition
  • 16. Information Systems, Tenth Edition Data Modeling and Database Characteristics • When building a database, an organization must consider: – Content: What data should be collected and at what cost? – Access: What data should be provided to which users and when? – Logical structure: How should data be arranged so that it makes sense to a given user? – Physical organization: Where should data be physically located?
  • 17. Data Center • Climate-controlled building or set of buildings that: – House database servers and the systems that deliver mission-critical information and services • Traditional data centers: – Consist of warehouses filled with row upon row of server racks and powerful cooling systems Information Systems, Tenth Edition
  • 18. Information Systems, Tenth Edition Data Modeling • Building a database requires two types of designs: – Logical design: • Abstract model of how data should be structured and arranged to meet an organization’s information needs – Physical design: • Starts from the logical database design and fine-tunes it for performance and cost considerations • Planned data redundancy: – Done to improve system performance so that user reports or queries can be created more quickly
  • 19. Information Systems, Tenth Edition Data Modeling (continued) • Data model: – Diagram of data entities and their relationships • Enterprise data modeling: – Starts by investigating the general data and information needs of the organization at the strategic level • Entity-relationship (ER) diagrams: – Data models that use basic graphical symbols to show the organization of and relationships between data
  • 21. Information Systems, Tenth Edition The Relational Database Model • Relational model: – Describes data using a standard tabular format – Each row of a table represents a data entity (record) – Columns of the table represent attributes (fields) – Domain: • Allowable values for data attributes
  • 23. Information Systems, Tenth Edition The Relational Database Model (continued) • Manipulating data: – Selecting: • Eliminates rows according to certain criteria – Projecting: • Eliminates columns in a table – Joining: • Combines two or more tables – Linking: • Manipulating two or more tables that share at least one common data attribute
  • 24. Information Systems, Tenth Edition The Relational Database Model (continued)
  • 25. The Relational Database Model (continued) Information Systems, Tenth Edition
  • 26. Information Systems, Tenth Edition The Relational Database Model (continued) • Data cleanup – Process of looking for and fixing inconsistencies to ensure that data is accurate and complete – Data anomalies: • Often result in incorrect information, causing database users to be misinformed about actual conditions • Must be corrected
  • 27. The Relational Database Model (continued) Information Systems, Tenth Edition
  • 28. The Relational Database Model (continued) Information Systems, Tenth Edition
  • 29. The Relational Database Model (continued) Information Systems, Tenth Edition
  • 30. Database Management Systems • Creating and implementing the right database system: – Ensures that the database will support both business activities and goals • Capabilities and types of database systems vary considerably Information Systems, Tenth Edition
  • 31. Information Systems, Tenth Edition Overview of Database Types • Flat file – Simple database program whose records have no relationship to one another • Single user – Only one person can use the database at a time – Examples: Access, FileMaker Pro, and InfoPath • Multiple users – Allow dozens or hundreds of people to access the same database system at the same time – Examples: Oracle, Sybase, and IBM
  • 32. Information Systems, Tenth Edition Providing a User View • Schema: – Used to describe the entire database – Can be part of the database or a separate schema file • DBMS: – Can reference a schema to find where to access the requested data in relation to another piece of data
  • 33. Information Systems, Tenth Edition Creating and Modifying the Database • Data definition language (DDL): – Collection of instructions and commands used to define and describe data and relationships in a specific database – Allows database’s creator to describe data and relationships that are to be contained in the schema • Data dictionary: – Detailed description of all the data used in the database
  • 34. Information Systems, Tenth Edition Creating and Modifying the Database (continued)
  • 35. Creating and Modifying the Database (continued) Information Systems, Tenth Edition
  • 36. Storing and Retrieving Data • When an application program needs data: – It requests the data through the DBMS • Concurrency control: – Method of dealing with a situation in which two or more users or applications need to access the same record at the same time Information Systems, Tenth Edition
  • 38. Information Systems, Tenth Edition Manipulating Data and Generating Reports • Data manipulation language (DML): – Commands that manipulate the data in a database • Structured query language (SQL): – Adopted by the American National Standards Institute (ANSI) as the standard query language for relational databases • Once a database has been set up and loaded with data: – It can produce reports, documents, and other outputs
  • 39. Information Systems, Tenth Edition Database Administration • DBA: – Works with users to decide the content of the database – Works with programmers as they build applications to ensure that their programs comply with database management system standards and conventions • Data administrator: – Responsible for defining and implementing consistent principles for a variety of data issues
  • 40. Information Systems, Tenth Edition Popular Database Management Systems • Popular DBMSs for end users: – Microsoft’s Access and FileMaker Pro • Database as a Service (DaaS): – Emerging database system – Database administration is provided by the service provider – The database is stored on a service provider’s servers and accessed by the client over a network
  • 41. Information Systems, Tenth Edition Special-Purpose Database Systems • Some specialized database packages are used for specific purposes or in specific industries: – Rex-Book from Urbanspoon • Morphbank (www.morphbank.net): – Allows researchers to continually update and expand a library of more than 96,000 biological images
  • 42. Information Systems, Tenth Edition Selecting a Database Management System • Important characteristics of databases to consider: – Database size – Database cost – Concurrent users – Performance – Integration – Vendor
  • 43. Information Systems, Tenth Edition Using Databases with Other Software • DBMSs can act as front-end or back-end applications: – Front-end applications interact directly with people – Back-end applications interact with other programs or applications
  • 44. Information Systems, Tenth Edition Database Applications • Today’s database applications manipulate the content of a database to produce useful information • Common manipulations: – Searching, filtering, synthesizing, and assimilating data contained in a database using a number of database applications
  • 45. Information Systems, Tenth Edition Linking Databases to the Internet • Semantic Web: – Developing a seamless integration of traditional databases with the Internet – Provides metadata with all Web content using technology called the Resource Description Framework (RDF)
  • 46. Information Systems, Tenth Edition Data Warehouses, Data Marts, and Data Mining • Data warehouse – Database that holds business information from many sources in the enterprise • Data mart – Subset of a data warehouse • Data mining – Information-analysis tool that involves the automated discovery of patterns and relationships in a data warehouse
  • 48. Data Warehouses, Data Marts, and Data Mining (continued) • Predictive analysis: – Form of data mining that combines historical data with assumptions about future conditions to predict outcomes of events – Used by retailers to upgrade occasional customers into frequent purchasers – Software can be used to analyze a company’s customer list and a year’s worth of sales data to find new market segments Information Systems, Tenth Edition
  • 49. Information Systems, Tenth Edition Data Warehouses, Data Marts, and Data Mining (continued)
  • 50. Business Intelligence • Involves gathering enough of the right information: – In a timely manner and usable form and analyzing it to have a positive impact on business strategy, tactics, or operations • Competitive intelligence: – Limited to information about competitors and the ways that knowledge affects strategy, tactics, and operations Information Systems, Tenth Edition
  • 51. Business Intelligence (continued) • Counterintelligence: – Steps organization takes to protect information sought by “hostile” intelligence gatherers • Data loss prevention (DLP): – Refers to systems designed to lock down data within an organization – Powerful tool for counterintelligence – A necessity in complying with government regulations that require companies to safeguard private customer data Information Systems, Tenth Edition
  • 52. Distributed Databases • Distributed database: – Database in which the data may be spread across several smaller databases connected via telecommunications devices – Gives corporations more flexibility in how databases are organized and used • Replicated database: – Holds a duplicate set of frequently used data Information Systems, Tenth Edition
  • 54. Information Systems, Tenth Edition Online Analytical Processing (OLAP) • Software that allows users to explore data from a number of different perspectives • Provides top-down, query-driven data analysis • Requires repetitive testing of user-originated theories • Requires a great deal of human ingenuity and interaction with the database to find information
  • 55. Information Systems, Tenth Edition Online Analytical Processing (OLAP) (continued)
  • 56. Information Systems, Tenth Edition Object-Relational Database Management Systems • Object-oriented database: – Stores both data and its processing instructions – Uses an object-oriented database management system (OODBMS) to provide a user interface and connections to other programs • Object-relational database management system (ORDBMS) – Provides the ability for third parties to add new data types and operations to the database
  • 57. Information Systems, Tenth Edition Visual, Audio, and Other Database Systems • Visual databases: – Can be stored in some object-relational databases or special-purpose database systems • Virtual database systems: – Allow different databases to work together as a unified database system • Spatial data technology: – Using database to store and access data according to the locations it describes
  • 58. Information Systems, Tenth Edition Summary • Data: – One of the most valuable resources that a firm possesses • Entity: – Generalized class of objects for which data is collected, stored, and maintained • Traditional file-oriented applications: – Often characterized by program-data dependence • Relational model: – Places data in two-dimensional tables
  • 59. Information Systems, Tenth Edition Summary (continued) • DBMS: – Group of programs used as an interface between a database and its users and other application programs – Basic functions: • Providing user views • Creating and modifying the database • Storing and retrieving data • Manipulating data and generating reports
  • 60. Information Systems, Tenth Edition Summary (continued) • Data warehouses: – Relational database management systems specifically designed to support management decision making • Data mining: – Automated discovery of patterns and relationships in a data warehouse • Business intelligence: – Process of getting enough of the right information in a timely manner and usable form