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Organizational Behavior
         G S Sreekiran
         Asst.Professor
By the end of the session you will be
                  able to
• Define Organizational Behavior
• Understand the significance of OB in modern
  management
• Learn the contributions made by major
  behavioral science disciplines to OB.
• Hawthorne studies as the starting point for of
  Modern OB
• Identify the major challenges and opportunities
  for managers to use OB concepts.
12/22/2012            G S Sreekiran             2
What is the ingredient of Successful
               organization?




             “People are the key” – Sam Walton, Founder – Wal-Mart
12/22/2012                           G S Sreekiran                   3
Why OB?




12/22/2012     G S Sreekiran   4
Activity Time – Chalk and Book




12/22/2012         G S Sreekiran       5
What are the leanings?
• Difficulty in managing complementary skills
  and people.
• Keep the relationship intact.
• Performance of the task.
• Management is always about people,
• Its about dealing with human nature.



12/22/2012            G S Sreekiran         6
Organization




12/22/2012       G S Sreekiran   7
What is OB?


                                It is related to the expected
                                behavior of an individual in an
                                organization




12/22/2012      G S Sreekiran                                 8
OB – Other Definitions
• The study and application of knowledge about
  human behavior related to other elements of
  an organization such as structure, technology
  and Social System. (L M Prasad)
• Organizational Behavior as a systematic study
  of the actions and attitudes people exhibit
  within organization. (Stephen P Robbins)


12/22/2012            G S Sreekiran           9
The Scope of OB




12/22/2012        G S Sreekiran   10
Contributing Disciplines to the OB
                     Field




12/22/2012           G S Sreekiran          11
Contributing Disciplines to the OB
                 Field (cont’d)




12/22/2012           G S Sreekiran          12
Contributing Disciplines to the OB
                 Field (cont’d)




12/22/2012           G S Sreekiran          13
Contributing Disciplines to the OB
                 Field (cont’d)




12/22/2012           G S Sreekiran          14
Contributing Disciplines to the OB
                 Field (cont’d)




12/22/2012           G S Sreekiran          15
Beginning of Modern OB –
              Hawthorne Experiment

         • Conducted by Elton Mayo and Fritz J. Roethlisberger
         • At massive Hawthorne Works plant of Western Electric, the
           manufacturing arm of AT&T.
         • Assessed relationship between independent variable and
           dependent variable




12/22/2012                         G S Sreekiran                       16
Case Discussion –
             Hawthorne Experiment




             Illumination Study, 1926, Hawthorne




12/22/2012                     G S Sreekiran       17
Challenges & Opportunities of OB
•   Responding to Globalization
•   Managing Workforce Diversity
•   Improving Quality and Productivity
•   Responding to the Labor Shortage
•   Improving Customer Service




12/22/2012             G S Sreekiran     18
Cont
• Improving People Skills
• Empowering People
• Coping with “Temporariness”
• Stimulation Innovation and Change
• Helping Employees Balance Work/Life
  Conflicts
• Improving Ethical Behavior

12/22/2012          G S Sreekiran          19
12/22/2012   G S Sreekiran   20

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Introduction to ob m1

  • 1. Organizational Behavior G S Sreekiran Asst.Professor
  • 2. By the end of the session you will be able to • Define Organizational Behavior • Understand the significance of OB in modern management • Learn the contributions made by major behavioral science disciplines to OB. • Hawthorne studies as the starting point for of Modern OB • Identify the major challenges and opportunities for managers to use OB concepts. 12/22/2012 G S Sreekiran 2
  • 3. What is the ingredient of Successful organization? “People are the key” – Sam Walton, Founder – Wal-Mart 12/22/2012 G S Sreekiran 3
  • 4. Why OB? 12/22/2012 G S Sreekiran 4
  • 5. Activity Time – Chalk and Book 12/22/2012 G S Sreekiran 5
  • 6. What are the leanings? • Difficulty in managing complementary skills and people. • Keep the relationship intact. • Performance of the task. • Management is always about people, • Its about dealing with human nature. 12/22/2012 G S Sreekiran 6
  • 7. Organization 12/22/2012 G S Sreekiran 7
  • 8. What is OB? It is related to the expected behavior of an individual in an organization 12/22/2012 G S Sreekiran 8
  • 9. OB – Other Definitions • The study and application of knowledge about human behavior related to other elements of an organization such as structure, technology and Social System. (L M Prasad) • Organizational Behavior as a systematic study of the actions and attitudes people exhibit within organization. (Stephen P Robbins) 12/22/2012 G S Sreekiran 9
  • 10. The Scope of OB 12/22/2012 G S Sreekiran 10
  • 11. Contributing Disciplines to the OB Field 12/22/2012 G S Sreekiran 11
  • 12. Contributing Disciplines to the OB Field (cont’d) 12/22/2012 G S Sreekiran 12
  • 13. Contributing Disciplines to the OB Field (cont’d) 12/22/2012 G S Sreekiran 13
  • 14. Contributing Disciplines to the OB Field (cont’d) 12/22/2012 G S Sreekiran 14
  • 15. Contributing Disciplines to the OB Field (cont’d) 12/22/2012 G S Sreekiran 15
  • 16. Beginning of Modern OB – Hawthorne Experiment • Conducted by Elton Mayo and Fritz J. Roethlisberger • At massive Hawthorne Works plant of Western Electric, the manufacturing arm of AT&T. • Assessed relationship between independent variable and dependent variable 12/22/2012 G S Sreekiran 16
  • 17. Case Discussion – Hawthorne Experiment Illumination Study, 1926, Hawthorne 12/22/2012 G S Sreekiran 17
  • 18. Challenges & Opportunities of OB • Responding to Globalization • Managing Workforce Diversity • Improving Quality and Productivity • Responding to the Labor Shortage • Improving Customer Service 12/22/2012 G S Sreekiran 18
  • 19. Cont • Improving People Skills • Empowering People • Coping with “Temporariness” • Stimulation Innovation and Change • Helping Employees Balance Work/Life Conflicts • Improving Ethical Behavior 12/22/2012 G S Sreekiran 19
  • 20. 12/22/2012 G S Sreekiran 20