SlideShare a Scribd company logo

Negotiations for Conflict Management

•
•
Mohammad Tawfik
Mohammad Tawfik

Learn how to prepare and conduct negotiations! Learn from the masters: Getting to Yes, Fischer and Ury Getting More, Stuart Diamond #WikiCourses https://wikicourses.wikispaces.com/Topic+Negotiations+for+Conflict+Management

Education
1 of 49
Download to read offline
NNNNeeggoottiiiiaattiiiioonnss ffffoorr CCCCoonnfffflllliiiicctt MMMaannaaggeemmeennttt Mohammad Tawfik Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Principles for Win- Win Negotiations Roger Fisher and William Ury Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SSeparatte peoplle ffrom tthhe probbllem Focus events behaviors rather than the Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com on or parties involved.
FFocus on iintterestts, nott posiittiions DDoo nnoott ttaakkee aa ppoossiittiioonn aanndd ddeeffeenndd iitt oorr bbuutt ttoo ffooccuuss oonn tthhee iinntteerreesstt bbeehhiinndd tthhee ppoossiittiioonn bbaarrggaaiinn ffoorr iitt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
GGeneratte opttiions ffor muttuall gaiin BBrraaiinnssttoorrmm ffoorr ooppttiioonnss kkeeeeppiinngg iinn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses mmuullttiippllee ooppttiioonnss,, http://WikiCourses.WikiSpaces.com mmiinndd tthhee ggooaall ooff mmuuttuuaall ggaaiinn
TThhe chhoiice off obbjjecttiive criitteriia Try to Negotiations for Conflict Management Mohammad Tawfik identify measurable ways to http://assess the #WikiCourses.value WikiCourses WikiSpaces.of com the suggestions
IIddenttiiffy your BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik Best Alternative to Negotiated Ahtgtp:/r/WeikieComursees.#WnikitSpaces.WikiCourses com
Getting More SSttuuaarrtt DDiiaammoonndd Crown Publishing Group, 2012 ISBN: 0307716902 Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
The Twelve Strateggies Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Goals are paramount Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
It's about them! Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Make emotional payments Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Every situation is different Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Incremental is best Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Trade things you value unequally Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
FFiinndd tthheeiirr standards Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Be transparent and constructive - not manipulative Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Always communicate - Frame the vision Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Find the real problem and make it an opportunity Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Embrace differences Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Prepare Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
PPPPrrrreeeeppppaaaarrrriiiinnnngggg ffffoooorrrr NNNNeeeeggggoooottttiiiiaaaattttiiiioooonnnn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConddiittiions off NNegottiiattiion You are willing Other Party is and Able to Negotiate willing and Able to Negotiate Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 11 Define the conflict issue (What and Why) Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 22 Identify and evaluate your goals Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
WWhhy ddo II wantt tto resollve tthhiis confflliictt?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
WWhhatt iis a goodd resolluttiion ffor me?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
HHooww iimmppoorrttaanntt iiss iitt ttoo mmee tthhaatt II rreeaacchh tthhiiss resolution? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
HHow ddo II wantt tto bbe viiewedd bby tthhe otthher partty?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
HHooww ddooeess tthhiiss ssiittuuaattiioonn aaffffeecctt tthhee wwaayy II vviieeww myself? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 33 Do you want to resolve the issue by negotiating? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe ddegree off iintterddependdence Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CCoonnssiiddeerr yyoouurr lleevveerraaggee The ability to influence the other side to move closer to one's negotiating position Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe conttextt off tthhe pottenttiiall negottiiattiion Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe natture off your rellattiionshhiip Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder tthhe riiskks off iinttrodduciing tthhe iissue Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
CConsiidder BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 44 Arrange a meeting with the other party Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
Neggotiatingg Conflict Resolutions Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 55 Conduct the meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 66 Make a contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
TThhe conttractt mustt bbe cllear Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
TThhee ccoonnttrraacctt mmuusstt aaddddrreessss vvoolluunnttaarryy bbeehhaavviioorr from the present forward Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
TThhe conttractt mustt bbe an unequiivocall agreementt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
SStteepp 77 Follow through on the contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
PPaayy aatttteennttiioonn ttoo tthhee ootthheerr ppaarrttyy ccoommpplliiaannccee wwiitthh the agreement Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
IIff tthhee ootthheerr ppaarrttyy iiss iinn ccoommpplliiaannccee,, yyoouu sshhoouulldd express your appreciation Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
IIff tthhee ootthheerr ppaarrttyy iiss nnoott ffoolllloowwiinngg tthhee aaggrreeeemmeenntt,, you should arrange another meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
References 1. The art of Conflict Management, Michael Dues, the teaching Company 2. Getting More, Stuart Diamond, Crown Publishing Group, 2012 ISBN: 0307716902 3. Negotiation and the Anatomy of Conflict, Victoria Pynchon, J.D., LL.M ADR Services, Inc. Century City, California 4. Negotiation Skills & Conflict Handling, Ziaur Rahman, CEO, IITM 5. Organizational Behavior, Robbins, Judge, and Vohra, © 2011 Pearson Education,, Inc. ppublishingg as Prentice Hall 6. NEGOTIATION: The Art of Getting What You Want, MICHAEL SCHATZKI, Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com ,

Recommended

Critical Decision Making
Critical Decision MakingCritical Decision Making
Critical Decision Making
Mohammad Tawfik
 
Understanding People: Personality Traits and DISC Model
Understanding People: Personality Traits and DISC ModelUnderstanding People: Personality Traits and DISC Model
Understanding People: Personality Traits and DISC Model
Mohammad Tawfik
 
Non-Verbal Communication
Non-Verbal CommunicationNon-Verbal Communication
Non-Verbal Communication
Mohammad Tawfik
 
Management and Moral Conflicts
Management and Moral ConflictsManagement and Moral Conflicts
Management and Moral Conflicts
Mohammad Tawfik
 
Understanding Conflict
Understanding ConflictUnderstanding Conflict
Understanding Conflict
Mohammad Tawfik
 
Stress Management
Stress ManagementStress Management
Stress Management
Mohammad Tawfik
 
Leadership and Motivation Skills
Leadership and Motivation SkillsLeadership and Motivation Skills
Leadership and Motivation Skills
Mohammad Tawfik
 
Preparing and Delivering a Presentation
Preparing and Delivering a PresentationPreparing and Delivering a Presentation
Preparing and Delivering a Presentation
Mohammad Tawfik
 

Recommended

Critical Decision Making
Critical Decision MakingCritical Decision Making
Critical Decision Making
Mohammad Tawfik
 
Understanding People: Personality Traits and DISC Model
Understanding People: Personality Traits and DISC ModelUnderstanding People: Personality Traits and DISC Model
Understanding People: Personality Traits and DISC Model
Mohammad Tawfik
 
Non-Verbal Communication
Non-Verbal CommunicationNon-Verbal Communication
Non-Verbal Communication
Mohammad Tawfik
 
Management and Moral Conflicts
Management and Moral ConflictsManagement and Moral Conflicts
Management and Moral Conflicts
Mohammad Tawfik
 
Understanding Conflict
Understanding ConflictUnderstanding Conflict
Understanding Conflict
Mohammad Tawfik
 
Stress Management
Stress ManagementStress Management
Stress Management
Mohammad Tawfik
 
Leadership and Motivation Skills
Leadership and Motivation SkillsLeadership and Motivation Skills
Leadership and Motivation Skills
Mohammad Tawfik
 
Preparing and Delivering a Presentation
Preparing and Delivering a PresentationPreparing and Delivering a Presentation
Preparing and Delivering a Presentation
Mohammad Tawfik
 
Effective Communications
Effective CommunicationsEffective Communications
Effective Communications
Mohammad Tawfik
 
The Seven Habits – A way to be a better YOU
The Seven Habits – A way to be a better YOUThe Seven Habits – A way to be a better YOU
The Seven Habits – A way to be a better YOU
Mohammad Tawfik
 
Creating a Sticky message
Creating a Sticky messageCreating a Sticky message
Creating a Sticky message
Mohammad Tawfik
 
The Creative Individual
The Creative IndividualThe Creative Individual
The Creative Individual
Mohammad Tawfik
 
Leadership Traps - What NOT to do as a leader
Leadership Traps - What NOT to do as a leaderLeadership Traps - What NOT to do as a leader
Leadership Traps - What NOT to do as a leader
Mohammad Tawfik
 
Part 2 global learning framework by richard close
Part 2 global learning framework by richard closePart 2 global learning framework by richard close
Part 2 global learning framework by richard close
Chrysalis Campaign, Inc.
 
Conflict management
Conflict managementConflict management
Conflict management
Mohammad Tawfik
 
C54 c541
C54 c541C54 c541
C54 c541
Brice Lefevre
 
Divorce recovery
Divorce recoveryDivorce recovery
Divorce recovery
Helen Ronnenbergh
 
05 continuous beams
05 continuous beams05 continuous beams
05 continuous beams
Maged Mostafa
 
03 Vibration of string
03 Vibration of string03 Vibration of string
03 Vibration of string
Maged Mostafa
 
04 Vibration of bars
04 Vibration of bars04 Vibration of bars
04 Vibration of bars
Maged Mostafa
 
Theory of Value. Adam Smith.
Theory of Value. Adam Smith.Theory of Value. Adam Smith.
Theory of Value. Adam Smith.
Sarkis Sarkisyan
 
DiSC, your secret piece of the puzzle
DiSC, your secret piece of the puzzleDiSC, your secret piece of the puzzle
DiSC, your secret piece of the puzzle
Christopher Webb
 
05 continuous shaft
05 continuous shaft05 continuous shaft
05 continuous shaft
Maged Mostafa
 
Marxism by Rameez Ahmed
Marxism by Rameez AhmedMarxism by Rameez Ahmed
Marxism by Rameez Ahmed
Rameez Ahmed
 
Conflict management and negotiation
Conflict management and negotiationConflict management and negotiation
Conflict management and negotiation
C0ff33
 
Material de apoyo para cuarto de primaria
Material de apoyo para cuarto de primariaMaterial de apoyo para cuarto de primaria
Material de apoyo para cuarto de primaria
Editorial MD
 
Supply Chain Management for Engineers - INDE073
Supply Chain Management for Engineers - INDE073Supply Chain Management for Engineers - INDE073
Supply Chain Management for Engineers - INDE073
Mohammad Tawfik
 
Supply Chain Management 01 - Introduction
Supply Chain Management 01 - IntroductionSupply Chain Management 01 - Introduction
Supply Chain Management 01 - Introduction
Mohammad Tawfik
 
Supply Chain Management 02 - Logistics
Supply Chain Management 02 - LogisticsSupply Chain Management 02 - Logistics
Supply Chain Management 02 - Logistics
Mohammad Tawfik
 
Supply Chain Management 03 - Inventory Management
Supply Chain Management 03 - Inventory ManagementSupply Chain Management 03 - Inventory Management
Supply Chain Management 03 - Inventory Management
Mohammad Tawfik
 

More Related Content

What's hot

What's hot (6)

Effective Communications
Effective CommunicationsEffective Communications
Effective Communications
 
The Seven Habits – A way to be a better YOU
The Seven Habits – A way to be a better YOUThe Seven Habits – A way to be a better YOU
The Seven Habits – A way to be a better YOU
 
Creating a Sticky message
Creating a Sticky messageCreating a Sticky message
Creating a Sticky message
 
The Creative Individual
The Creative IndividualThe Creative Individual
The Creative Individual
 
Leadership Traps - What NOT to do as a leader
Leadership Traps - What NOT to do as a leaderLeadership Traps - What NOT to do as a leader
Leadership Traps - What NOT to do as a leader
 
Part 2 global learning framework by richard close
Part 2 global learning framework by richard closePart 2 global learning framework by richard close
Part 2 global learning framework by richard close
 

Viewers also liked

Theory of Value. Adam Smith.
Theory of Value. Adam Smith.Theory of Value. Adam Smith.
Theory of Value. Adam Smith.
Sarkis Sarkisyan
 
DiSC, your secret piece of the puzzle
DiSC, your secret piece of the puzzleDiSC, your secret piece of the puzzle
DiSC, your secret piece of the puzzle
Christopher Webb
 
Conflict management and negotiation
Conflict management and negotiationConflict management and negotiation
Conflict management and negotiation
C0ff33
 
Material de apoyo para cuarto de primaria
Material de apoyo para cuarto de primariaMaterial de apoyo para cuarto de primaria
Material de apoyo para cuarto de primaria
Editorial MD
 

Viewers also liked (12)

Conflict management
Conflict managementConflict management
Conflict management
 
C54 c541
C54 c541C54 c541
C54 c541
 
Divorce recovery
Divorce recoveryDivorce recovery
Divorce recovery
 
05 continuous beams
05 continuous beams05 continuous beams
05 continuous beams
 
03 Vibration of string
03 Vibration of string03 Vibration of string
03 Vibration of string
 
04 Vibration of bars
04 Vibration of bars04 Vibration of bars
04 Vibration of bars
 
Theory of Value. Adam Smith.
Theory of Value. Adam Smith.Theory of Value. Adam Smith.
Theory of Value. Adam Smith.
 
DiSC, your secret piece of the puzzle
DiSC, your secret piece of the puzzleDiSC, your secret piece of the puzzle
DiSC, your secret piece of the puzzle
 
05 continuous shaft
05 continuous shaft05 continuous shaft
05 continuous shaft
 
Marxism by Rameez Ahmed
Marxism by Rameez AhmedMarxism by Rameez Ahmed
Marxism by Rameez Ahmed
 
Conflict management and negotiation
Conflict management and negotiationConflict management and negotiation
Conflict management and negotiation
 
Material de apoyo para cuarto de primaria
Material de apoyo para cuarto de primariaMaterial de apoyo para cuarto de primaria
Material de apoyo para cuarto de primaria
 

More from Mohammad Tawfik

More from Mohammad Tawfik (20)

Supply Chain Management for Engineers - INDE073
Supply Chain Management for Engineers - INDE073Supply Chain Management for Engineers - INDE073
Supply Chain Management for Engineers - INDE073
 
Supply Chain Management 01 - Introduction
Supply Chain Management 01 - IntroductionSupply Chain Management 01 - Introduction
Supply Chain Management 01 - Introduction
 
Supply Chain Management 02 - Logistics
Supply Chain Management 02 - LogisticsSupply Chain Management 02 - Logistics
Supply Chain Management 02 - Logistics
 
Supply Chain Management 03 - Inventory Management
Supply Chain Management 03 - Inventory ManagementSupply Chain Management 03 - Inventory Management
Supply Chain Management 03 - Inventory Management
 
Creative problem solving and decision making
Creative problem solving and decision makingCreative problem solving and decision making
Creative problem solving and decision making
 
Digital content for teaching introduction
Digital content for teaching introductionDigital content for teaching introduction
Digital content for teaching introduction
 
Crisis Management Basics
Crisis Management BasicsCrisis Management Basics
Crisis Management Basics
 
DISC Personality Model
DISC Personality ModelDISC Personality Model
DISC Personality Model
 
Training of Trainers
Training of TrainersTraining of Trainers
Training of Trainers
 
Effective Delegation Skills
Effective Delegation SkillsEffective Delegation Skills
Effective Delegation Skills
 
Train The Trainer
Train The TrainerTrain The Trainer
Train The Trainer
 
Business Management - Marketing
Business Management - MarketingBusiness Management - Marketing
Business Management - Marketing
 
Project Management (CAPM) - Integration
Project Management (CAPM) - IntegrationProject Management (CAPM) - Integration
Project Management (CAPM) - Integration
 
Project Management (CAPM) - The Framework
Project Management (CAPM) - The FrameworkProject Management (CAPM) - The Framework
Project Management (CAPM) - The Framework
 
Project Management (CAPM) - Introduction
Project Management (CAPM) - IntroductionProject Management (CAPM) - Introduction
Project Management (CAPM) - Introduction
 
Introduction to Wind Energy
Introduction to Wind EnergyIntroduction to Wind Energy
Introduction to Wind Energy
 
Finite Element for Trusses in 2-D
Finite Element for Trusses in 2-DFinite Element for Trusses in 2-D
Finite Element for Trusses in 2-D
 
Future of Drones ITW'16
Future of Drones ITW'16Future of Drones ITW'16
Future of Drones ITW'16
 
Vibration Absorber
Vibration AbsorberVibration Absorber
Vibration Absorber
 
Finite Element Analysis of the Beams Under Thermal Loading
Finite Element Analysis of the Beams Under Thermal LoadingFinite Element Analysis of the Beams Under Thermal Loading
Finite Element Analysis of the Beams Under Thermal Loading
 

Recently uploaded

Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
Association for Project Management
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
negromaestrong
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
QucHHunhnh
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 

Recently uploaded (20)

Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Third Battle of Panipat detailed notes.pptx
Third Battle of Panipat detailed notes.pptxThird Battle of Panipat detailed notes.pptx
Third Battle of Panipat detailed notes.pptx
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Dyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptxDyslexia AI Workshop for Slideshare.pptx
Dyslexia AI Workshop for Slideshare.pptx
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
Asian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptxAsian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptx
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 

Negotiations for Conflict Management

  • 1. NNNNeeggoottiiiiaattiiiioonnss ffffoorr CCCCoonnfffflllliiiicctt MMMaannaaggeemmeennttt Mohammad Tawfik Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 2. Principles for Win- Win Negotiations Roger Fisher and William Ury Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 3. SSeparatte peoplle ffrom tthhe probbllem Focus events behaviors rather than the Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com on or parties involved.
  • 4. FFocus on iintterestts, nott posiittiions DDoo nnoott ttaakkee aa ppoossiittiioonn aanndd ddeeffeenndd iitt oorr bbuutt ttoo ffooccuuss oonn tthhee iinntteerreesstt bbeehhiinndd tthhee ppoossiittiioonn bbaarrggaaiinn ffoorr iitt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 5. GGeneratte opttiions ffor muttuall gaiin BBrraaiinnssttoorrmm ffoorr ooppttiioonnss kkeeeeppiinngg iinn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses mmuullttiippllee ooppttiioonnss,, http://WikiCourses.WikiSpaces.com mmiinndd tthhee ggooaall ooff mmuuttuuaall ggaaiinn
  • 6. TThhe chhoiice off obbjjecttiive criitteriia Try to Negotiations for Conflict Management Mohammad Tawfik identify measurable ways to http://assess the #WikiCourses.value WikiCourses WikiSpaces.of com the suggestions
  • 7. IIddenttiiffy your BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik Best Alternative to Negotiated Ahtgtp:/r/WeikieComursees.#WnikitSpaces.WikiCourses com
  • 8. Getting More SSttuuaarrtt DDiiaammoonndd Crown Publishing Group, 2012 ISBN: 0307716902 Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 9. The Twelve Strateggies Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 10. Goals are paramount Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 11. It's about them! Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 12. Make emotional payments Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 13. Every situation is different Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 14. Incremental is best Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 15. Trade things you value unequally Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 16. FFiinndd tthheeiirr standards Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 17. Be transparent and constructive - not manipulative Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 18. Always communicate - Frame the vision Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 19. Find the real problem and make it an opportunity Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 20. Embrace differences Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 21. Prepare Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 22. PPPPrrrreeeeppppaaaarrrriiiinnnngggg ffffoooorrrr NNNNeeeeggggoooottttiiiiaaaattttiiiioooonnnn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 23. CConddiittiions off NNegottiiattiion You are willing Other Party is and Able to Negotiate willing and Able to Negotiate Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 24. SStteepp 11 Define the conflict issue (What and Why) Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 25. SStteepp 22 Identify and evaluate your goals Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 26. WWhhy ddo II wantt tto resollve tthhiis confflliictt?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 27. WWhhatt iis a goodd resolluttiion ffor me?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 28. HHooww iimmppoorrttaanntt iiss iitt ttoo mmee tthhaatt II rreeaacchh tthhiiss resolution? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 29. HHow ddo II wantt tto bbe viiewedd bby tthhe otthher partty?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 30. HHooww ddooeess tthhiiss ssiittuuaattiioonn aaffffeecctt tthhee wwaayy II vviieeww myself? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 31. SStteepp 33 Do you want to resolve the issue by negotiating? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 32. CConsiidder tthhe ddegree off iintterddependdence Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 33. CCoonnssiiddeerr yyoouurr lleevveerraaggee The ability to influence the other side to move closer to one's negotiating position Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 34. CConsiidder tthhe conttextt off tthhe pottenttiiall negottiiattiion Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 35. CConsiidder tthhe natture off your rellattiionshhiip Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 36. CConsiidder tthhe riiskks off iinttrodduciing tthhe iissue Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 37. CConsiidder BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 38. SStteepp 44 Arrange a meeting with the other party Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 39. Neggotiatingg Conflict Resolutions Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 40. SStteepp 55 Conduct the meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 41. SStteepp 66 Make a contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 42. TThhe conttractt mustt bbe cllear Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 43. TThhee ccoonnttrraacctt mmuusstt aaddddrreessss vvoolluunnttaarryy bbeehhaavviioorr from the present forward Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 44. TThhe conttractt mustt bbe an unequiivocall agreementt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 45. SStteepp 77 Follow through on the contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 46. PPaayy aatttteennttiioonn ttoo tthhee ootthheerr ppaarrttyy ccoommpplliiaannccee wwiitthh the agreement Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 47. IIff tthhee ootthheerr ppaarrttyy iiss iinn ccoommpplliiaannccee,, yyoouu sshhoouulldd express your appreciation Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 48. IIff tthhee ootthheerr ppaarrttyy iiss nnoott ffoolllloowwiinngg tthhee aaggrreeeemmeenntt,, you should arrange another meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  • 49. References 1. The art of Conflict Management, Michael Dues, the teaching Company 2. Getting More, Stuart Diamond, Crown Publishing Group, 2012 ISBN: 0307716902 3. Negotiation and the Anatomy of Conflict, Victoria Pynchon, J.D., LL.M ADR Services, Inc. Century City, California 4. Negotiation Skills & Conflict Handling, Ziaur Rahman, CEO, IITM 5. Organizational Behavior, Robbins, Judge, and Vohra, © 2011 Pearson Education,, Inc. ppublishingg as Prentice Hall 6. NEGOTIATION: The Art of Getting What You Want, MICHAEL SCHATZKI, Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com ,