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OPPORTUNITIES IN
                           MARKETING AND
                          COMMUNICATIONS

Monday, February 18, 13
TOPICS
     •    Introduction
     •    How We Got Here
     •    Computers, Connections, Conversations
     •    Digital Marketing & Communications Careers
     •    What are We Doing Today
     •    What You’ll be Doing




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
INTRODUCTION




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
MIKE OSSWALD

                           VP, Experience Innovation, Hanson Inc.


                          BBA Marketing, University of Toledo, 1991

                          MBA Marketing, University of Toledo, 1996



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
MIKE OSSWALD

                           VP, Experience Innovation, Hanson Inc.


                          BBA Marketing, University of Toledo, 1991

                          MBA Marketing, University of Toledo, 1996



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
I WORK AT HANSON INC.
   •     Hanson Inc. is 70-plus innovative thinkers, eager learners, insightful listeners, meticulous
         workers and loyal partners. We are mothers and musicians. Artists, engineers and athletes.
   •     Headquartered in Maumee, Ohio, serving clients throughout the U.S., and around the world
   •     We began in 1991 in video production, since 1998 our focus is strategic digital marketing



       Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
DIGITAL AGENCY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
We build relationships that
                                                                             connect people to brands.




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
OUR GUIDING PRINCIPLES
     •    Be Engaging in every experience
          – We create an emotional connection through compelling
            visual design, messaging and functionality


     •    Be Relevant to every audience
          – We create logical organization and flow by understanding
            and fulfilling audience intentions and desires


     •    Be Accountable to our measures of success
          – We work to measure return on investment through planning around key
            performance indicators, and connecting metrics across all channels




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
TRANSFORMATION OF
       THE INDUSTRY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
1786-1880s*
                                                        1856 – Mathew Brady photographer, credited with the first
                                                        advertisement… it had a font distinct from the newspaper articles!




                      Advertising




                                                         First portrait of Lincoln was
                                                         taken by Mathew Brady in 1860


                                                                                             1850
    *approximately

     Digital Marketing Careers / Engaging Audiences in 2013     PRSSA University of Toledo
Monday, February 18, 13
1880s-1890s




                      Advertising

                                              Creative
                                               Design


                                                                                           1890


     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
1900s–1920s


                                                      Public
                   Advertising
                                                     Relations



                                                                            Ivy Lee

                                   Creative
                                    Design                      Crisis
                                                                Communications

                                                                Lobbying

                                                                Publicity



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
1920s-1990s
                                                                       ~1900s


                                                      Public
                   Advertising
                                                     Relations




                                   Creative
                                    Design




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
1920s-1990s
                                                                       ~1900s


                                                      Public
                   Advertising
                                                     Relations




                                   Creative
                                                                       Selling
                                    Design

                                                                                           ~1950s


     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
1920s-1990s
                                                                       ~1900s                   ~1970s


                                                      Public
                   Advertising                                                       Marketing
                                                     Relations




                                   Creative
                                                                       Selling
                                    Design

                                                                                           ~1950s


     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
1993-1996
                                                                                           1996




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
1996
      The world always divides into two groups: those who eat breakfast and those who
      don’t; those who watch ER every week and those who don’t; and now, those who think
      that interactive media will change our lives forever and those who don’t.
                                                                                                   Nov-Dec 1996
      And for the last two groups, a sterile debate ensues.

      One group tells us that there are 35 million users of the Internet, that the number
      of Internet sites has risen from 27,000 to 110,000 in six months, and that                   The Future of
      advertising on the Internet will reach $5 billion by the year 2000.

      The other group says that access to the Web remains an issue, that the quality of
                                                                                                   Interactive Marketing
      most interactive content is poor, and that more people shop at Marks & Spencer in
      a given week than have ever surfed the Web.                                                  by Martin Sorrell, Eric
      Why is this such a sterile debate? Because for the vast majority of executives, who
                                                                                                   Salama, Martin Levin, Frederick E.
      need to decide on their priorities and allocate their resources now, it should not matter    Webster, Jr., Dennis Carter, Patrick
      who is right about the future of the Web. Nor should it matter if Netscape
                                                                                                   Barwise, Stephan H. Haeckel, Reed
      Communications Corporation is valued at $6 billion or 6 cents.
                                                                                                   Hundt, Donna L. Hoffman, Thomas P.
      The fact is that there is a reasonable chance that interactive media—including the
      Web—could transform the way we build brands and communicate them to
                                                                                                   Novak, and George S. Day
      consumers. And that’s enough to go on. As George Fisher, CEO of Eastman Kodak
      Company, said at a recent American Association of Advertising Agencies conference,
      “We, quite frankly, can’t say it pays for itself in leads and additional business...[but]
      on-line activity gives us a way to meet customer needs and desires [that is]
      unparalleled since the days of the door-to-door salesman.”

      Faced with the possibility that interactive media could transform our ability to build
      brands and communicate with the consumer, executives and their corporations should
      be experimenting and learning now. None of us can afford to wait or to buy the
      necessary skills in five years’ time. We can’t afford to assume that the new media will be
      unimportant.


     Digital Marketing Careers / Engaging Audiences in 2013           PRSSA University of Toledo
Monday, February 18, 13
1999
                                95 Theses:
           1. Markets are conversations.
           2. Markets consist of human beings, not
              demographic sectors.
           3. Conversations among human beings sound
              human. They are conducted in a human voice.
           4. Whether delivering information, opinions,
              perspectives, dissenting arguments or humorous
              asides, the human voice is typically open, natural,
              uncontrived.
           5. People recognize each other as such from the sound
              of this voice.
           6. The Internet is enabling conversations among
              human beings that were simply not possible in the
              era of mass media.
           7. Hyperlinks subvert hierarchy.



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
2013: CONNECTED MARKETING ECOSYSTEM

                                                              Experiential
                                      Local/Retail                                     Television

                                                                                                    Print
                            Mobile

                                                               Customers                        Out of Home
                          Public Relations



                                 Social Engagement                                     Online Channels

        Product/Service                                 Customer Service                                    eCommerce
         Development
                                                                                              Web Sites
                                       Market
                                      Research


     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
COMPUTERS + CONNECTIONS




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
SIGNIFICANT TECHNOLOGY
                          2000                            2005      2006      2007    2008     2009   2
   Computers
                                                                                        netbooks
    Computers                    EXPERIMENTATION                   laptops
                                                                                        appear
                                                                   outsell
                                                                   desktops

                                   flash drives appear,
                                   floppies disappear
                                   speed increases
                                                                                          Kindle &
                                                                                          e-readers

   Televisions                   EXPERIMENTATION
                                                           flat-screens
                                   growth of DVD
    Televisions                    talk of HDTV
                                   talk of Digital TV
                                   format wars
   Other
   Devices
                                 EXPERIMENTATION
                                                                                     iPhone

                                   digital storage
    Other
                                   format wars
    Devices
                                   iPods / MP3 Players
                                   NEW devices

Monday, February 18, 13
SIGNIFICANT TECHNOLOGY
                          2005                                 2010       2011       2012     2013    2014
   Computers
                                                  netbooks               tablets
    Computers                      laptops
                                                  appear
                                   outsell
                                   desktops


                                                                              DVD drives disappear
                                                   Kindle &
                                                   e-readers

   Televisions
                           flat-screens


    Televisions
                                                                smart
                                                                televisions    3DTV
   Other
   Devices
                                                                                             smart-
                                              iPhone                                         phones


    Other
    Devices                                                                      more
                                                                                 connected
                                                                                 devices

Monday, February 18, 13
SIGNIFICANT TECHNOLOGY
                          2000                                   2005     2006       2007   2008   2009    2
   Mobile
   Adoption                                                       8.4% no landline                 22.7%
    Mobile                                   mobile mins
                           38%           55% exceed               69%                                91%
    Adoption                                 landlines

   Broadband

                          4%               11%             25%             35%               50%           6
    Broadband
                           74% dial-up                                     36%                      7%




   Social
   Experiences/
   Content
   Richness
    Social
    Experiences/
    Content
    Richness




Monday, February 18, 13
SIGNIFICANT TECHNOLOGY
                          2005     2006       2007   2008   2009    2010    2011    2012    2013        2014
   Mobile
   Adoption                8.4% no landline                 22.7%   26.6%   31.6%
    Mobile
                           69%                                91%   94%             96%
    Adoption

   Broadband

                                    35%               50%           65%       80%
    Broadband
                                    36%                      7%




   Social
   Experiences/
   Content
   Richness
    Social                                                                          Social Everywhere
    Experiences/
                                                                                    Location-Awareness
    Content
    Richness

                                                                                    Video Online Ubiquity



Monday, February 18, 13
NEW DEVICES… ALWAYS CONNECTED…
         Most did not exist 2 years ago!

                                                                              “Android Anxiety” – 12 phones in 2012
                                                                              that all we’re the best when launched




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
(YOUR) CONTENT EVERYWHERE
                                                              Your own videos anywhere




        Connected TV




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
WHAT ARE COMPUTERS? PHONES? TVS?




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
THIS YEAR EVERYTHING IS MATURING
                    Content will be consumed everywhere — where it naturally
                    makes sense — but sliced and served differently
                    Data is stored “in the cloud,” and shared on any device,
                    which are nearly always connected at high-speed
                    Mobile, pocket-sized devices augment our real-time
                    experience: accessing information, updating
                    status, communicating while out and about
                    Tablets are our computers for nearly
                    everything (always in our purses and bags),
                    The big screens let us wirelessly
                    share or collaborate with a group of people
                    when we are at home or work

     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
JANUARY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
JANUARY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
JANUARY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
TRANSFORMATION OF
       OUR BUSINESSES




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
AREAS OF FOCUS


                                                      Public
                   Advertising                                                       Marketing
                                                     Relations




                                   Creative
                                                                       Selling
                                    Design




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
AREAS OF FOCUS


                                                      Public
                   Advertising                                                       Marketing
                                                     Relations




                                   Creative
                                                                       Selling              Branding
                                    Design




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
AREAS OF FOCUS


                                            Public
    Advertising                                                             Marketing           Technology
                                           Relations




                          Creative
                                                              Selling                      Branding
                           Design




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
AREAS OF FOCUS


    Advertising                                     Public                  Marketing Technology
                                                   Relations


                                                                       Selling
                          Creative                                                         Branding
                           Design




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
AREAS OF FOCUS


                                            Public
    Advertising                                                             Marketing           Technology
                                           Relations




                          Creative
                                                              Selling                      Branding
                           Design




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
AREAS OF FOCUS
                                                                                             Marketing
                                    Public
                                   Relations Technology
        Advertising

                                                 Branding
                          Creative
                           Design
                                                                                           Selling



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
EVERY SHAPE AND SIZE

       Freelancers/                                                          Huge
                                                                                                      Internal
      Entrepreneurs/                    Small Agencies                    Multinational             Departments
       Consultants                                                         Agencies




            Video &                                            B2B/                                     Media
                                   Intranets                                               Mobile
     Entertainment                                            Channel                                   Buying


                           User                  Content                    Social
                                                                                               eCommerce
                          Testing               Marketing                Engagement



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CAREER OPPORTUNITIES




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
Be yours
                                                           You’ll tur       elf.
                                                                     n out aw
                                                         Luc k y
                                                                             es ome.
                                                               Numbers
                                                                       4      6, 13, 18
                                                                                           , 11, 56,
                                                                                                       37




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
DEPARTMENTS

                                         Marketing /
                Account                  Strategy /                                           Engineering
                                                                                Design
                Service                Communications




           Client Contact                     This is You                Graphic Designers     Engineers
   Project Management                                                  Interface Developers    Developers
                      You?                                                                    Programmers




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
DIGITAL MARKETING

                                                                   =

                                                 EXPERIENCES




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
DIGITAL MARKETING

                                                                   =

                                              RELATIONSHIPS




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
IF YOU LIKE PSYCHOLOGY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
IF YOU LIKE MATH




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
IF YOU LIKE DESIGN




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
IF YOU LIKE WRITING




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
IF YOU LIKE STRUCTURE




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
IF YOU LIKE ADVERTISING




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
IF YOU LIKE TECHNOLOGY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CLOSENESS TO THE “WORK”




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CLOSENESS TO THE “WORK”
                                            Mission / Vision / Promise



                                                                Goals



                                                              Strategy



                                                              Tactics

                                                       (Measurement)

     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CLOSENESS TO THE “WORK”
                                            Mission / Vision / Promise



                                                                Goals



                                                              Strategy



                                                              Tactics

                                                       (Measurement)

     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CLOSENESS TO THE “WORK”
                                                       “Best Products”



                                                     Grow 10% in 2012



                                                   Redo Shopping Site



                                                      Project Checklist

                                                     (uses of checklist)

     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
STRATEGY/MARKETING TITLE “MODIFIERS”
                                Managing Director of...
                                Director of...
                                Associate Director of...
                                Manager of...
                                Senior...
                                                              JOB ROLE(S)
                                              Junior...
                                                                                        ...Specialist
                                                                                        ...Coordinator
                                                                                        ...Planner
                                                                                        …Assistant
                                                                                        Intern
     Digital Marketing Careers / Engaging Audiences in 2013    PRSSA University of Toledo
Monday, February 18, 13
ROLES AND AREAS OF FOCUS

                                                              psych math design writing structure ads tech

       Marketer / Strategist                                   •                    •        •
       Researcher                                              •        •                    •
       Information Architecture (IA)                           •                             •   •
       User Experience Designer (UX)                           •                    •                    •
       Metrics/Analytics                                                •                    •       •   •
       Functional Architecture                                          •                    •   •       •
       Project Management                                                                    •   •       •
       Media / Advertising / Planning                          •                             •       •
       Content / Messaging                                     •                    •        •   •   •

     Digital Marketing Careers / Engaging Audiences in 2013     PRSSA University of Toledo
Monday, February 18, 13
WHAT WE’RE DOING TODAY




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONNECTED MARKETING ECOSYSTEM
                                                              Experiential
                                      Local/Retail                                     Television

                                                                                                    Print
                            Mobile

                                                               Customers                        Out of Home
                          Public Relations



                                 Social Engagement                                     Online Channels

        Product/Service                                 Customer Service                                    eCommerce
         Development
                                                                                              Web Sites
                                       Market
                                      Research


     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONNECTED MARKETING ECOSYSTEM

         “CUSTOMER SERVICE IS THE NEW MARKETING”

                                                                       Marc Benioff of Salesforce:
                                                                       8 things companies need to consider:
                                                                        1.   Social
                                                                        2.   Touch
                                                                        3.   Local
                                                                        4.   Analysis
                                                                        5.   Identity
                                                                        6.   Ecosystems
                                                                        7.   Community
                                                                        8.   Cloud




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONNECTED MARKETING ECOSYSTEM

          Joseph Tripodi, EVP, CMO of Coca-Cola:


          “MARKETING & TECH NEED TO TALK”


          Josh Silverman, president, US consumer services, American Express:


          “IF YOU’RE GOING TO ASK FOR ATTENTION,
          THE MESSAGE BETTER BE GOOD”


     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
THE EXPERIENCE
                            MUST BE CONNECTED




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
THE CONSUMER
                                         IS IN CONTROL




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
THE EXPERIENCE
                                 MUST BE WORTH IT




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONNECTED CONTENT
                      STRATEGY AND EXECUTION




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     •    How often do you introduce new products or services?
     •    What do you talk about the rest of the year?
     •    Content fuels everything — your website, PR releases, email,
          all social activities and specifically with respect to SEO



                     “CONTENT IS THE NEW PRODUCT”




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
NEW CONCEPT: AGILE MARKETING
     •    Plan together: all stakeholders, agencies and partners
          should share a common calendar
     •    Execute together: consistent conversations across
          all channels and executions
     •    Be more customer focused and open to adapt
     •    Redistribute budgets as needed – content marketing is
          everywhere




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     Manufacturers are the
     New Publishers




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     Manufacturers are the
     New Publishers




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     Manufacturers are the
     New Publishers




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     Retailers are the
     New Publishers


     •    Curate and package up
          your content
     •    Provide richer image and
          video assets
     •    Create brand stores
          (skinned microsites) with
          deeper content



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     Retailers are the
     New Publishers


     •    Curate and package up
          your content
     •    Provide richer image and
          video assets
     •    Create brand stores
          (skinned microsites) with
          deeper content



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     Retailers are the
     New Publishers


     •    Curate and package up
          your content
     •    Provide richer image and
          video assets
     •    Create brand stores
          (skinned microsites) with
          deeper content



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTENT STRATEGY
     Retailers are the
     New Publishers


     •    Curate and package up
          your content
     •    Provide richer image and
          video assets
     •    Create brand stores
          (skinned microsites) with
          deeper content



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
CONTINUED MOVE TO SOCIAL




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
MORE CONSUMABLE CONTENT




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
“because people hate reading”
Monday, February 18, 13
MORE CONSUMABLE CONTENT
                                                                             Traffic Referrals to over 200,000 sites
                                                                    Google Organic
                                                                            Direct
                                                                         Facebook
                                                                         Pinterest
                                                                            Yahoo                    More than Yahoo!
                                                                     StumbleUpon
                                                                           Twitter
                                                                                     0%   6%   12%   18%   25%    31%   37%   43%




              Nielsen’s 2012 Social Media Report

     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
TUMBLR


        Twitter Tumblr                        Blog




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
TUMBLR




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
TUMBLR




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
TUMBLR




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
TUMBLR




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
INSTAGRAM
                                     •   Show off products,
                                         employees, events
                                     •   Customer interactions,
                                         marketing campaigns




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
REACHLI: “VISUAL MARKETING?”




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
YOUTH HAVE NO ATTENTION SPAN




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
THERE WILL BE MORE




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
WHAT’S NEXT?




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES                                                                 Product/Service   Marketing
                                                                                     Development

                                                                                                       Market
                                                                                                      Research


                                                  The Participation
                          Marketing               Economy
                          + Product
                           Design                 Co-creation




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                   Branded
                Entertainment




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                   Branded
                Entertainment




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES
                                                                                  the first online community-
                                                                                  developed network
                                                                                  television series


                   Branded
                Entertainment




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES
                                                                                  the first online community-
                                                                                  developed network
                                                                                  television series


                   Branded
                Entertainment




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES
                                                                                  the first online community-
                                                                                  developed network
                                                                                  television series


                   Branded
                Entertainment
                                                                              Q: Will you be pushing this type of
                                                                              interactivity with your new TV projects?
                                                                              A: "'Bar Karma' was an interesting hybrid
                                                                              between crowd sourcing and professional
                                                                              television, but we learned a lot about how you
                                                                              get communities involved in creative
                                                                              activities. That will definitely feed into 'HiveMind'
                                                                              because there is going to be a very strong
                                                                              community component to this. I think crowd
                                                                              sourcing is one of the most interesting tools
                                                                              in our arsenal now as a designer."



     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                   Branded
                Entertainment




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES


                                                                                           “Reveals the
                                                                                           extraordinary influence
                                                                                           of online social
                 Social Change                                                             networks – in raising
                                                                                           money for charity,
                                                                                           in changing the political
                                                                                           climate and electing
                                                                                           candidates, and
                                                                                           in raising consciousness
                                                                                           for causes”




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                 Social Change




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                 Social Change




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                 Social Change




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                 Social Change




     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
POSSIBILITIES



                          Analytics




            • Consumers use multiple devices
            • The world is mobile
            • Cross-channel measurement is essential
     Digital Marketing Careers / Engaging Audiences in 2013   PRSSA University of Toledo
Monday, February 18, 13
GOOD LUCK!
                             mike.osswald@hansoninc.com



            Hanson Inc.

            1695 Indian Wood Circle                Mike Osswald   mike.osswald@hansoninc.com

            Maumee, Ohio 43537                                                       @mobial

            419.327.6100                                          linkedin.com/in/mikeosswald




             bit.ly/HansonGPlus       @HansonInc          facebook.com/wearehanson
Monday, February 18, 13

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Presentation to UT PRSSA – Feb 2013

  • 1. OPPORTUNITIES IN MARKETING AND COMMUNICATIONS Monday, February 18, 13
  • 2. TOPICS • Introduction • How We Got Here • Computers, Connections, Conversations • Digital Marketing & Communications Careers • What are We Doing Today • What You’ll be Doing Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 3. INTRODUCTION Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 4. MIKE OSSWALD VP, Experience Innovation, Hanson Inc. BBA Marketing, University of Toledo, 1991 MBA Marketing, University of Toledo, 1996 Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 5. MIKE OSSWALD VP, Experience Innovation, Hanson Inc. BBA Marketing, University of Toledo, 1991 MBA Marketing, University of Toledo, 1996 Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 6. I WORK AT HANSON INC. • Hanson Inc. is 70-plus innovative thinkers, eager learners, insightful listeners, meticulous workers and loyal partners. We are mothers and musicians. Artists, engineers and athletes. • Headquartered in Maumee, Ohio, serving clients throughout the U.S., and around the world • We began in 1991 in video production, since 1998 our focus is strategic digital marketing Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 7. DIGITAL AGENCY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 8. We build relationships that connect people to brands. Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 9. Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 10. OUR GUIDING PRINCIPLES • Be Engaging in every experience – We create an emotional connection through compelling visual design, messaging and functionality • Be Relevant to every audience – We create logical organization and flow by understanding and fulfilling audience intentions and desires • Be Accountable to our measures of success – We work to measure return on investment through planning around key performance indicators, and connecting metrics across all channels Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 11. TRANSFORMATION OF THE INDUSTRY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 12. 1786-1880s* 1856 – Mathew Brady photographer, credited with the first advertisement… it had a font distinct from the newspaper articles! Advertising First portrait of Lincoln was taken by Mathew Brady in 1860 1850 *approximately Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 13. 1880s-1890s Advertising Creative Design 1890 Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 14. 1900s–1920s Public Advertising Relations Ivy Lee Creative Design Crisis Communications Lobbying Publicity Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 15. 1920s-1990s ~1900s Public Advertising Relations Creative Design Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 16. 1920s-1990s ~1900s Public Advertising Relations Creative Selling Design ~1950s Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 17. 1920s-1990s ~1900s ~1970s Public Advertising Marketing Relations Creative Selling Design ~1950s Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 18. 1993-1996 1996 Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 19. 1996 The world always divides into two groups: those who eat breakfast and those who don’t; those who watch ER every week and those who don’t; and now, those who think that interactive media will change our lives forever and those who don’t. Nov-Dec 1996 And for the last two groups, a sterile debate ensues. One group tells us that there are 35 million users of the Internet, that the number of Internet sites has risen from 27,000 to 110,000 in six months, and that The Future of advertising on the Internet will reach $5 billion by the year 2000. The other group says that access to the Web remains an issue, that the quality of Interactive Marketing most interactive content is poor, and that more people shop at Marks & Spencer in a given week than have ever surfed the Web. by Martin Sorrell, Eric Why is this such a sterile debate? Because for the vast majority of executives, who Salama, Martin Levin, Frederick E. need to decide on their priorities and allocate their resources now, it should not matter Webster, Jr., Dennis Carter, Patrick who is right about the future of the Web. Nor should it matter if Netscape Barwise, Stephan H. Haeckel, Reed Communications Corporation is valued at $6 billion or 6 cents. Hundt, Donna L. Hoffman, Thomas P. The fact is that there is a reasonable chance that interactive media—including the Web—could transform the way we build brands and communicate them to Novak, and George S. Day consumers. And that’s enough to go on. As George Fisher, CEO of Eastman Kodak Company, said at a recent American Association of Advertising Agencies conference, “We, quite frankly, can’t say it pays for itself in leads and additional business...[but] on-line activity gives us a way to meet customer needs and desires [that is] unparalleled since the days of the door-to-door salesman.” Faced with the possibility that interactive media could transform our ability to build brands and communicate with the consumer, executives and their corporations should be experimenting and learning now. None of us can afford to wait or to buy the necessary skills in five years’ time. We can’t afford to assume that the new media will be unimportant. Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 20. 1999 95 Theses: 1. Markets are conversations. 2. Markets consist of human beings, not demographic sectors. 3. Conversations among human beings sound human. They are conducted in a human voice. 4. Whether delivering information, opinions, perspectives, dissenting arguments or humorous asides, the human voice is typically open, natural, uncontrived. 5. People recognize each other as such from the sound of this voice. 6. The Internet is enabling conversations among human beings that were simply not possible in the era of mass media. 7. Hyperlinks subvert hierarchy. Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 21. 2013: CONNECTED MARKETING ECOSYSTEM Experiential Local/Retail Television Print Mobile Customers Out of Home Public Relations Social Engagement Online Channels Product/Service Customer Service eCommerce Development Web Sites Market Research Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 22. COMPUTERS + CONNECTIONS Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 23. SIGNIFICANT TECHNOLOGY 2000 2005 2006 2007 2008 2009 2 Computers netbooks Computers EXPERIMENTATION laptops appear outsell desktops flash drives appear, floppies disappear speed increases Kindle & e-readers Televisions EXPERIMENTATION flat-screens growth of DVD Televisions talk of HDTV talk of Digital TV format wars Other Devices EXPERIMENTATION iPhone digital storage Other format wars Devices iPods / MP3 Players NEW devices Monday, February 18, 13
  • 24. SIGNIFICANT TECHNOLOGY 2005 2010 2011 2012 2013 2014 Computers netbooks tablets Computers laptops appear outsell desktops DVD drives disappear Kindle & e-readers Televisions flat-screens Televisions smart televisions 3DTV Other Devices smart- iPhone phones Other Devices more connected devices Monday, February 18, 13
  • 25. SIGNIFICANT TECHNOLOGY 2000 2005 2006 2007 2008 2009 2 Mobile Adoption 8.4% no landline 22.7% Mobile mobile mins 38% 55% exceed 69% 91% Adoption landlines Broadband 4% 11% 25% 35% 50% 6 Broadband 74% dial-up 36% 7% Social Experiences/ Content Richness Social Experiences/ Content Richness Monday, February 18, 13
  • 26. SIGNIFICANT TECHNOLOGY 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Mobile Adoption 8.4% no landline 22.7% 26.6% 31.6% Mobile 69% 91% 94% 96% Adoption Broadband 35% 50% 65% 80% Broadband 36% 7% Social Experiences/ Content Richness Social Social Everywhere Experiences/ Location-Awareness Content Richness Video Online Ubiquity Monday, February 18, 13
  • 27. NEW DEVICES… ALWAYS CONNECTED… Most did not exist 2 years ago! “Android Anxiety” – 12 phones in 2012 that all we’re the best when launched Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 28. (YOUR) CONTENT EVERYWHERE Your own videos anywhere Connected TV Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 29. WHAT ARE COMPUTERS? PHONES? TVS? Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 30. THIS YEAR EVERYTHING IS MATURING Content will be consumed everywhere — where it naturally makes sense — but sliced and served differently Data is stored “in the cloud,” and shared on any device, which are nearly always connected at high-speed Mobile, pocket-sized devices augment our real-time experience: accessing information, updating status, communicating while out and about Tablets are our computers for nearly everything (always in our purses and bags), The big screens let us wirelessly share or collaborate with a group of people when we are at home or work Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 31. JANUARY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 32. JANUARY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 33. JANUARY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 34. TRANSFORMATION OF OUR BUSINESSES Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 35. AREAS OF FOCUS Public Advertising Marketing Relations Creative Selling Design Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 36. AREAS OF FOCUS Public Advertising Marketing Relations Creative Selling Branding Design Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 37. AREAS OF FOCUS Public Advertising Marketing Technology Relations Creative Selling Branding Design Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 38. AREAS OF FOCUS Advertising Public Marketing Technology Relations Selling Creative Branding Design Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 39. AREAS OF FOCUS Public Advertising Marketing Technology Relations Creative Selling Branding Design Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 40. AREAS OF FOCUS Marketing Public Relations Technology Advertising Branding Creative Design Selling Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 41. EVERY SHAPE AND SIZE Freelancers/ Huge Internal Entrepreneurs/ Small Agencies Multinational Departments Consultants Agencies Video & B2B/ Media Intranets Mobile Entertainment Channel Buying User Content Social eCommerce Testing Marketing Engagement Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 42. CAREER OPPORTUNITIES Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 43. Be yours You’ll tur elf. n out aw Luc k y es ome. Numbers 4 6, 13, 18 , 11, 56, 37 Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 44. DEPARTMENTS Marketing / Account Strategy / Engineering Design Service Communications Client Contact This is You Graphic Designers Engineers Project Management Interface Developers Developers You? Programmers Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 45. DIGITAL MARKETING = EXPERIENCES Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 46. DIGITAL MARKETING = RELATIONSHIPS Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 47. IF YOU LIKE PSYCHOLOGY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 48. IF YOU LIKE MATH Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 49. IF YOU LIKE DESIGN Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 50. IF YOU LIKE WRITING Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 51. IF YOU LIKE STRUCTURE Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 52. IF YOU LIKE ADVERTISING Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 53. IF YOU LIKE TECHNOLOGY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 54. CLOSENESS TO THE “WORK” Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 55. CLOSENESS TO THE “WORK” Mission / Vision / Promise Goals Strategy Tactics (Measurement) Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 56. CLOSENESS TO THE “WORK” Mission / Vision / Promise Goals Strategy Tactics (Measurement) Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 57. CLOSENESS TO THE “WORK” “Best Products” Grow 10% in 2012 Redo Shopping Site Project Checklist (uses of checklist) Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 58. STRATEGY/MARKETING TITLE “MODIFIERS” Managing Director of... Director of... Associate Director of... Manager of... Senior... JOB ROLE(S) Junior... ...Specialist ...Coordinator ...Planner …Assistant Intern Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 59. ROLES AND AREAS OF FOCUS psych math design writing structure ads tech Marketer / Strategist • • • Researcher • • • Information Architecture (IA) • • • User Experience Designer (UX) • • • Metrics/Analytics • • • • Functional Architecture • • • • Project Management • • • Media / Advertising / Planning • • • Content / Messaging • • • • • Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 60. WHAT WE’RE DOING TODAY Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 61. CONNECTED MARKETING ECOSYSTEM Experiential Local/Retail Television Print Mobile Customers Out of Home Public Relations Social Engagement Online Channels Product/Service Customer Service eCommerce Development Web Sites Market Research Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 62. CONNECTED MARKETING ECOSYSTEM “CUSTOMER SERVICE IS THE NEW MARKETING” Marc Benioff of Salesforce: 8 things companies need to consider: 1. Social 2. Touch 3. Local 4. Analysis 5. Identity 6. Ecosystems 7. Community 8. Cloud Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 63. CONNECTED MARKETING ECOSYSTEM Joseph Tripodi, EVP, CMO of Coca-Cola: “MARKETING & TECH NEED TO TALK” Josh Silverman, president, US consumer services, American Express: “IF YOU’RE GOING TO ASK FOR ATTENTION, THE MESSAGE BETTER BE GOOD” Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 64. THE EXPERIENCE MUST BE CONNECTED Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 65. THE CONSUMER IS IN CONTROL Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 66. THE EXPERIENCE MUST BE WORTH IT Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 67. CONNECTED CONTENT STRATEGY AND EXECUTION Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 68. CONTENT STRATEGY • How often do you introduce new products or services? • What do you talk about the rest of the year? • Content fuels everything — your website, PR releases, email, all social activities and specifically with respect to SEO “CONTENT IS THE NEW PRODUCT” Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 69. NEW CONCEPT: AGILE MARKETING • Plan together: all stakeholders, agencies and partners should share a common calendar • Execute together: consistent conversations across all channels and executions • Be more customer focused and open to adapt • Redistribute budgets as needed – content marketing is everywhere Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 70. CONTENT STRATEGY Manufacturers are the New Publishers Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 71. CONTENT STRATEGY Manufacturers are the New Publishers Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 72. CONTENT STRATEGY Manufacturers are the New Publishers Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 73. CONTENT STRATEGY Retailers are the New Publishers • Curate and package up your content • Provide richer image and video assets • Create brand stores (skinned microsites) with deeper content Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 74. CONTENT STRATEGY Retailers are the New Publishers • Curate and package up your content • Provide richer image and video assets • Create brand stores (skinned microsites) with deeper content Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 75. CONTENT STRATEGY Retailers are the New Publishers • Curate and package up your content • Provide richer image and video assets • Create brand stores (skinned microsites) with deeper content Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 76. CONTENT STRATEGY Retailers are the New Publishers • Curate and package up your content • Provide richer image and video assets • Create brand stores (skinned microsites) with deeper content Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 77. CONTINUED MOVE TO SOCIAL Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 78. MORE CONSUMABLE CONTENT Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 79. “because people hate reading” Monday, February 18, 13
  • 80. MORE CONSUMABLE CONTENT Traffic Referrals to over 200,000 sites Google Organic Direct Facebook Pinterest Yahoo More than Yahoo! StumbleUpon Twitter 0% 6% 12% 18% 25% 31% 37% 43% Nielsen’s 2012 Social Media Report Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 81. TUMBLR Twitter Tumblr Blog Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 82. TUMBLR Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 83. TUMBLR Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 84. TUMBLR Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 85. TUMBLR Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 86. INSTAGRAM • Show off products, employees, events • Customer interactions, marketing campaigns Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 87. REACHLI: “VISUAL MARKETING?” Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 88. YOUTH HAVE NO ATTENTION SPAN Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 89. THERE WILL BE MORE Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 90. WHAT’S NEXT? Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 91. POSSIBILITIES Product/Service Marketing Development Market Research The Participation Marketing Economy + Product Design Co-creation Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 92. POSSIBILITIES Branded Entertainment Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 93. POSSIBILITIES Branded Entertainment Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 94. POSSIBILITIES the first online community- developed network television series Branded Entertainment Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 95. POSSIBILITIES the first online community- developed network television series Branded Entertainment Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 96. POSSIBILITIES the first online community- developed network television series Branded Entertainment Q: Will you be pushing this type of interactivity with your new TV projects? A: "'Bar Karma' was an interesting hybrid between crowd sourcing and professional television, but we learned a lot about how you get communities involved in creative activities. That will definitely feed into 'HiveMind' because there is going to be a very strong community component to this. I think crowd sourcing is one of the most interesting tools in our arsenal now as a designer." Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 97. POSSIBILITIES Branded Entertainment Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 98. POSSIBILITIES “Reveals the extraordinary influence of online social Social Change networks – in raising money for charity, in changing the political climate and electing candidates, and in raising consciousness for causes” Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 99. POSSIBILITIES Social Change Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 100. POSSIBILITIES Social Change Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 101. POSSIBILITIES Social Change Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 102. POSSIBILITIES Social Change Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 103. POSSIBILITIES Analytics • Consumers use multiple devices • The world is mobile • Cross-channel measurement is essential Digital Marketing Careers / Engaging Audiences in 2013 PRSSA University of Toledo Monday, February 18, 13
  • 104. GOOD LUCK! mike.osswald@hansoninc.com Hanson Inc. 1695 Indian Wood Circle Mike Osswald mike.osswald@hansoninc.com Maumee, Ohio 43537 @mobial 419.327.6100 linkedin.com/in/mikeosswald bit.ly/HansonGPlus @HansonInc facebook.com/wearehanson Monday, February 18, 13