Rick Wilson Keynote Miva Merchant Conference 2012
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This slide deck was presented by Rick Wilson, President and COO of Miva Merchant at the 2012 Miva Merchant Conference.
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Rick Wilson Keynote Miva Merchant Conference 2012
- 1. Rick Wilson, President and COO KEYNOTE
- 2. Rick Wilson, President and COO KEYNOTE
- 4. A Growing US Market (+12% in 2011) of $218B US Online Retail Forecast $279 $259 $240 $218 $197 $176 (in billions) $157 2009 2010 2011 2012 2013 2014 2015 Revenue $157 $176 $197 $218 $240 $259 $279 % Change 11% 13% 12% 10% 10% 8% 8%
- 5. Miva Merchant is the 4th Largest Ecommerce Platform Ecommerce Distribution in Top 100,000 Sites TheFind Upfront Yahoo Store Magento Miva Merchant Volusion osCommerce AspDotNetStorefront Miva Merchant VirtueMart Zen Cart * Builtwith.com “Ecommerce Usage Statistics February 2012”
- 6. Ecommerce Marketplace Websphere ATG NetSuite completeness of functionality MIVA MERCHANT Magento Volusion Shopify Yahoo Store Amazon Ebay Paypal pricing
- 7. Recent Mentions • Top Ten Ecommerce Technology company in 20121 • 1 of 25 Ecommerce Players in Forrester SMB Overview2 • 2012 Top Ecommerce Solution Firm3 • Third Best SEO Shopping Cart Software4 1. Forrester “Market Overview: SMB eCommerce Solutions”, July 2010 2. Builtwith.com “Ecommerce Usage Statistics February 2012 3. International Business Times, February 2012 4. Topseos.com, March 2012
- 9. Miva Empresa 5.15 • More than 40% faster than previous versions • MySQL caching • Compiler optimization • Connection management
- 10. Shipping Rules
- 11. Shipping Rules
- 12. Shipping Rules
- 13. Shipping Rules
- 14. Packaging Rules
- 15. Packaging Rules
- 16. Pack by Quantity
- 17. Pack by Weight
- 19. Packaging Boxes
- 20. Print UPS Label
- 21. Support • Integrated Hostasaurus support • Resolution focus • World-class support commitment
- 22. New Support Enhancements • 24/7/365 phone support • VIP Support (Dedicated/Enterprise)
- 23. Customer Training Tools • Merchant Tutorials (now free) • Developer Training Series 1 & 2 • Store Owner Training Series (coming soon) • Updated end user documentation • New API docs and www.mivascript.com
- 24. Hosting Platform • Cisco blades • EMC storage array • VMWare Enterprise Cisco Certified Computing System Cluster
- 25. Hosting Benefits • Better performance • Advanced redundancy • Lowered support burden
- 27. What is an Enterprise Customer? • $5M or more in online retail sales or • Part of an existing large enterprise or • High growth business
- 28. Enterprise Customer Challenges • Hosting • Development & coding standards • Business process automation
- 29. Hosting • Scalability • Control • Uptime/SLA Hosting
- 30. Development • Quality of build • Deployment of infrastructure Hosting • PCI / regulatory standards • Corporate controls Development process
- 31. Business Process Automation • Shipping fulfillment • ERP / accounting integration Hosting • CRM / sales process integration Business Development Process Automation
- 32. Enterprise Customer Symptom of Failure: Hosting Symptom of Failure: • Man hours • Downtime • Manual processes • Broken site Enterprise Customer Business Development Process Automation Symptom of Failure: • Low conversion rate • Unexpected results
- 33. Miva Merchant Bringing it all together with our enterprise solution Enterprise Customer
- 35. SeV Mini-basket/checkout
- 36. Helmet City Invoice Page
- 37. TRX Mobile Mobile product page
- 38. BTO Sports Facebook (SearchSpring)
- 39. Spill 911 Navigation
- 40. Royal Swimming Pools Quotes Management
- 41. WagginTails.com Insparq
- 42. Direct Fix Videos
- 43. Haan Blog header
- 45. Professional Services • Site Development • Data Work • Custom Programming
- 46. Professional Services for Web Developers • Interactive Agencies • Special Needs • Unique Custom Programming
- 47. Fixed Price Professional Services
- 48. Mobile Commerce
- 49. Social Commerce
- 50. Site Audit
- 51. Smart Designs Floor Plan #1 #1 Floor Plan Floor Plan #1 #3 Floor Plan Smart Smart Design #1 Design #2
- 52. Sponsors Presidential Senator Ambassador
- 53. THANK YOU
Notas do Editor
- These are the shipping rules. If you have an instance of buying something the the checkout cannot calculate the shipping rule:1) We can redirect to another page (the drop down) for more information, or2) You can also use a “fall back shipping method”
- You can add handling charges. You can have a fixed rate or you can charge a % of the total shipping amount. When appears in your invoice it can be included in the total or line item it out.
- All of the available shipping methodsThis store offers all the above methodsThe popup window allows you to customize the sorted order you define
- If you order a qty of items it will try to fit all the items in the predefined box dimensions to minimize total number of boxes shipped.
- We defined 2 box dimensions.Create all boxes you
- The process by which the merchant is fulfilling the order. This order has 5 products and the pop up shows you how to move product into different or a new box.
- We have the most advanced server ever. We are proud and here are the benefits to you. Everyone on cloud on same control panel / billing system sig lowers the support burden. Easy to manage account. Every support rep has all the information when you call in.
- Scalability: ability to host large bursts of trafficControl of the Hosting environmentUptime: shared hosting has enterprise-level uptime
- audiences: merchants and web developers – we have these services and we are careful not to cultivate Only serve 2% of our active clientsWe don't compete on priceWe don't poachWe are standard by what to measure by
- If you want our help we will help youWe can white label our servicesYou won't need to turn down any work because it is too difficult
- maybe TRX slide or direct fix (and show their checkout). $200 coupon at show.
- show sample (get from Phillip) - $50 coupon at show
- show a generic report (get from Nathan)
- if we have any live site we should show those – screen shots