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Problem Solving Negotiation  for Public Sector Leaders David Landis
Definition A negotiation is a trade -”I’ll do Y, if you’ll do X.”
Two Strategy Options ,[object Object],[object Object]
Advantage Seeking ,[object Object],[object Object],[object Object]
Advantage Seeking ,[object Object],[object Object],[object Object]
Joint Gain Seeking ,[object Object],[object Object],[object Object]
Joint Gain Seeking ,[object Object],[object Object],[object Object]
Taming the Advantage Seeker ,[object Object],[object Object],[object Object],[object Object]
Trust: ,[object Object],[object Object],[object Object],[object Object]
Being Trustworthy  ,[object Object],[object Object],[object Object]
Trusting ,[object Object],[object Object]
3 Characteristics of Negotiation ,[object Object],[object Object],[object Object]
Role #5 - Observer ,[object Object],[object Object],[object Object]
 
Role #1 ,[object Object]
 
Role #2 ,[object Object]
 
Role #3 ,[object Object]
 
Role #4 ,[object Object]
5 into 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5 into 2  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Worker’s Comp Deal Business Labor Dr. Choice Managed Care Indexed Benefits Safety Comm./ Inspectors
Worker’s Comp Deal Business Labor Dr. Choice Yes  Managed Care Yes  Indexed Benefits No  Safety Comm./ Inspectors No
Worker’s Comp Deal Business Labor Dr. Choice Yes  No  Managed Care Yes  No  Indexed Benefits No  Yes  Safety Comm./ Inspectors No  Yes
Worker’s Comp Deal Business Labor Dr. Choice Yes  1 No  Managed Care Yes  2 No  Indexed Benefits No  3   Yes  Safety Comm./ Inspectors No  4   Yes
Worker’s Comp Deal Business Labor Dr. Choice Yes  1 No  3  Managed Care Yes  2 No  4 Indexed Benefits No  3   Yes  1 Safety Comm./ Inspectors No  4   Yes  2
Tools for Mutual Gain ,[object Object],[object Object],[object Object],[object Object],[object Object]
Use Objective Criteria ,[object Object],[object Object],[object Object],[object Object]
Focus on Interests, Not Positions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Invent Options for Mutual Gain ,[object Object],[object Object],[object Object],[object Object]
Separate People from the Problem ,[object Object],[object Object],[object Object],[object Object]
Separate Problem from the People ,[object Object],[object Object],[object Object],[object Object]
Better Group Practices… 1.  Identify and agree on  process norms 7. Visual display of information,  options, etc 2. Facilitation, hear everyone 8. Listening for threads of agreement 3. Create problem statement 9. Recasting solutions in search of broad consensus 4. Learn interests and priorities 10. Late commitments, broad consensus 5. Develop multiple options 11. Careful review of agreement 6. Link differences for joint gain 12. Celebrate the agreement
Problem Solving Negotiation ,[object Object],[object Object],[object Object]

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Ps nfor publicsectorldrs

  • 1. Problem Solving Negotiation for Public Sector Leaders David Landis
  • 2. Definition A negotiation is a trade -”I’ll do Y, if you’ll do X.”
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
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  • 17.
  • 18.  
  • 19.
  • 20.  
  • 21.
  • 22.
  • 23.
  • 24. Worker’s Comp Deal Business Labor Dr. Choice Managed Care Indexed Benefits Safety Comm./ Inspectors
  • 25. Worker’s Comp Deal Business Labor Dr. Choice Yes Managed Care Yes Indexed Benefits No Safety Comm./ Inspectors No
  • 26. Worker’s Comp Deal Business Labor Dr. Choice Yes No Managed Care Yes No Indexed Benefits No Yes Safety Comm./ Inspectors No Yes
  • 27. Worker’s Comp Deal Business Labor Dr. Choice Yes 1 No Managed Care Yes 2 No Indexed Benefits No 3 Yes Safety Comm./ Inspectors No 4 Yes
  • 28. Worker’s Comp Deal Business Labor Dr. Choice Yes 1 No 3 Managed Care Yes 2 No 4 Indexed Benefits No 3 Yes 1 Safety Comm./ Inspectors No 4 Yes 2
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35. Better Group Practices… 1. Identify and agree on process norms 7. Visual display of information, options, etc 2. Facilitation, hear everyone 8. Listening for threads of agreement 3. Create problem statement 9. Recasting solutions in search of broad consensus 4. Learn interests and priorities 10. Late commitments, broad consensus 5. Develop multiple options 11. Careful review of agreement 6. Link differences for joint gain 12. Celebrate the agreement
  • 36.