The client, one of the largest pizza chains in the world with over 3300 locations, needed to upgrade its aging HR system to better support its growth strategy and business needs with lower costs. The project involved upgrading PeopleSoft HRMS from version 8.9 to 9.1 and PeopleTools from 8.49 to 8.50, along with implementing AJAX to improve usability. This provided benefits like a 40% reduction in payroll processing time and $60,000 in annual savings from new XML features. Challenges included retrofitting a custom eForms module and ensuring browser compatibility during the AJAX implementation.