Excellent analysis of how the UK HMRC lost 25 million confidential data records. Great for understanding how IT failures arise from organizational conditions. Here's the original URL: http://www.hm-treasury.gov.uk/media/0/1/poynter_review250608.pdf

1. Review of information security at
HM Revenue and Customs
Final report
Kieran Poynter
June 2008

2. Kieran Poynter
Review of information security at
HM Revenue and Customs
Final report
June 2008