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Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation
Hi
1
#innovationlab @mjskok #startupsecrets www.mjskok.com
MICHAEL J SKOK
Hi Harvard innovation lab
Turning Products into Companies
By Design & Architecture
twitter: @mjskok mjskok.com
North Bridge Venture Partners
STARTUP
SECRETS
Case Example: John McEleney
Former CEO of SolidWorks
Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation
Hi
2
#innovationlab @mjskok #startupsecrets www.mjskok.com
For context and more information:
• The entire “Turning Products into Companies”
presentation can be found here.
• For more on the Startup Secrets series, visit
www.startupsecrets.com
• Related Startup Secrets presentation recommendations:
– Building a Compelling Value Proposition
– Go To Market Strategies
Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation
Hi
3
#innovationlab @mjskok #startupsecrets www.mjskok.com
John McEleney, CEO Belmont
Solutions
- Previously CEO SolidWorks
- @johnmceleney
Turning Products Into Companies
J. McEleney, CEO Belmont Technology Inc.
April 2013
4/1/13BelmontTechnologyConfidential
4
Background
• Former CEO of SolidWorks (2001-2007):
• $600M supplier of Windows 3D CAD software
• Acquired by Dassault Systemes
• Former CEO of CloudSwitch (2009-2012)
• Enterprise cloud software
• Acquired by Verizon
• CEO of Belmont Technology (2012)
• $9 M Series A (North Bridge, Commonwealth)
• $25 M Series B (NEA)
• Based in Cambridge
4/1/13BelmontTechnologyConfidential
5
4/1/13BelmontTechnologyConfidential
6
CAD is the Basis of Every Product
Does anyone know what this is?
4/1/13BelmontTechnologyConfidential
7
1-5-0-3
Where to sell?
4/1/13BelmontTechnologyConfidential
8
0-3 4-6
11+
6-10
1-5
1 2
3
# Units
# Months
Why did we care where VARs sold?
• Under-capitalized
• Need profitable, quick
sales
• New account penetration
was critical to our long
term success
4/1/13BelmontTechnologyConfidential
9
+ $
- $
Making Money
Losing Money
“1503” = Execution Philosophy
• From 1st customer touch -> product delivery:
• Minimize friction
• High touch, low cost
• Broad, stable revenue predictability
• Upgrades became an optimization challenge
• >500K boxes to be shipped
• 15.9 oz vs 16 oz (different UPS pricing schedule)
• “Land and Expand” sales strategy for major accounts
4/1/13BelmontTechnologyConfidential
10
Eco-system “CATCH-22”:
4/1/13BelmontTechnologyConfidential
11
Partners only want your customers, but…
You can’t get customers without partners
So how did we break the cycle?
4/1/13BelmontTechnologyConfidential
12
Marketing Cold
Fusion
Leaders Set The
Pace
Followers Will
Follow
Step # 1 Step # 3Step # 2
Credibility through #’s Get one partner, make
them successful
The others (including
leaders will join)
Meet your enemy:
4/1/13BelmontTechnologyConfidential
13
1. Events force action
2. The perfect is the enemy of the good
What you think vs. What you know
4/1/13BelmontTechnologyConfidential
14
Important MORE Important
Subscription: What price to charge?
• Situation:
• Competitors charged 18%
• Wanted VAR’s to provide end user support
• SolidWorks always wanted to take calls->help customers get into
production
• Action:
• Start with the VAR:
• How many customers could a support person handle?
• How much would they cost?
• What % margin does VAR expect?
• How do we make sure they call VAR first?
• Statistical Process Control
• Today this generates $300M (all of the profit of the company)
4/1/13BelmontTechnologyConfidential
15
Some Other Things I have Learned:
• It’s easy to start a company, it’s hard to build a business
• Events force actions
• The perfect is the enemy of the good
• Hiring is the most important thing we do
• It should be part of your culture
• You are going to make mistakes, fire quickly
• Sales people:
• Look for the coin slot
• Look for people who want recognition
• Your job as the CEO: create the culture
• Hand written notes – go a lot further than you think
• Celebrate victories, anniversaries…
• As a leader NEVER take credit, give it to the team
• You will get enough, don’t worry
• If you’re doing your job, they did the work
• Have Fun – it’s the journey NOT just the outcome!
4/1/13BelmontTechnologyConfidential
16
Thank You
4/1/13BelmontTechnologyConfidential
17
Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation
Hi
18
#innovationlab @mjskok #startupsecrets www.mjskok.com
For context and more information:
• The entire “Turning Products into Companies”
presentation can be found here.
• For more on the Startup Secrets series, visit
www.startupsecrets.com
• Related Startup Secrets presentation recommendations:
– Building a Compelling Value Proposition
– Go To Market Strategies
Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation
Hi
19
#innovationlab @mjskok #startupsecrets www.mjskok.com
MICHAEL J SKOK
Hi Harvard innovation lab
Turning Products into Companies
By Design & Architecture
twitter: @mjskok mjskok.com
North Bridge Venture Partners
STARTUP
SECRETS
Case Example: John McEleney
Former CEO of SolidWorks

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Harvard Innovation Lab: Turning Products Into Companies

  • 1. Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation Hi 1 #innovationlab @mjskok #startupsecrets www.mjskok.com MICHAEL J SKOK Hi Harvard innovation lab Turning Products into Companies By Design & Architecture twitter: @mjskok mjskok.com North Bridge Venture Partners STARTUP SECRETS Case Example: John McEleney Former CEO of SolidWorks
  • 2. Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation Hi 2 #innovationlab @mjskok #startupsecrets www.mjskok.com For context and more information: • The entire “Turning Products into Companies” presentation can be found here. • For more on the Startup Secrets series, visit www.startupsecrets.com • Related Startup Secrets presentation recommendations: – Building a Compelling Value Proposition – Go To Market Strategies
  • 3. Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation Hi 3 #innovationlab @mjskok #startupsecrets www.mjskok.com John McEleney, CEO Belmont Solutions - Previously CEO SolidWorks - @johnmceleney
  • 4. Turning Products Into Companies J. McEleney, CEO Belmont Technology Inc. April 2013 4/1/13BelmontTechnologyConfidential 4
  • 5. Background • Former CEO of SolidWorks (2001-2007): • $600M supplier of Windows 3D CAD software • Acquired by Dassault Systemes • Former CEO of CloudSwitch (2009-2012) • Enterprise cloud software • Acquired by Verizon • CEO of Belmont Technology (2012) • $9 M Series A (North Bridge, Commonwealth) • $25 M Series B (NEA) • Based in Cambridge 4/1/13BelmontTechnologyConfidential 5
  • 7. Does anyone know what this is? 4/1/13BelmontTechnologyConfidential 7 1-5-0-3
  • 8. Where to sell? 4/1/13BelmontTechnologyConfidential 8 0-3 4-6 11+ 6-10 1-5 1 2 3 # Units # Months
  • 9. Why did we care where VARs sold? • Under-capitalized • Need profitable, quick sales • New account penetration was critical to our long term success 4/1/13BelmontTechnologyConfidential 9 + $ - $ Making Money Losing Money
  • 10. “1503” = Execution Philosophy • From 1st customer touch -> product delivery: • Minimize friction • High touch, low cost • Broad, stable revenue predictability • Upgrades became an optimization challenge • >500K boxes to be shipped • 15.9 oz vs 16 oz (different UPS pricing schedule) • “Land and Expand” sales strategy for major accounts 4/1/13BelmontTechnologyConfidential 10
  • 11. Eco-system “CATCH-22”: 4/1/13BelmontTechnologyConfidential 11 Partners only want your customers, but… You can’t get customers without partners
  • 12. So how did we break the cycle? 4/1/13BelmontTechnologyConfidential 12 Marketing Cold Fusion Leaders Set The Pace Followers Will Follow Step # 1 Step # 3Step # 2 Credibility through #’s Get one partner, make them successful The others (including leaders will join)
  • 13. Meet your enemy: 4/1/13BelmontTechnologyConfidential 13 1. Events force action 2. The perfect is the enemy of the good
  • 14. What you think vs. What you know 4/1/13BelmontTechnologyConfidential 14 Important MORE Important
  • 15. Subscription: What price to charge? • Situation: • Competitors charged 18% • Wanted VAR’s to provide end user support • SolidWorks always wanted to take calls->help customers get into production • Action: • Start with the VAR: • How many customers could a support person handle? • How much would they cost? • What % margin does VAR expect? • How do we make sure they call VAR first? • Statistical Process Control • Today this generates $300M (all of the profit of the company) 4/1/13BelmontTechnologyConfidential 15
  • 16. Some Other Things I have Learned: • It’s easy to start a company, it’s hard to build a business • Events force actions • The perfect is the enemy of the good • Hiring is the most important thing we do • It should be part of your culture • You are going to make mistakes, fire quickly • Sales people: • Look for the coin slot • Look for people who want recognition • Your job as the CEO: create the culture • Hand written notes – go a lot further than you think • Celebrate victories, anniversaries… • As a leader NEVER take credit, give it to the team • You will get enough, don’t worry • If you’re doing your job, they did the work • Have Fun – it’s the journey NOT just the outcome! 4/1/13BelmontTechnologyConfidential 16
  • 18. Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation Hi 18 #innovationlab @mjskok #startupsecrets www.mjskok.com For context and more information: • The entire “Turning Products into Companies” presentation can be found here. • For more on the Startup Secrets series, visit www.startupsecrets.com • Related Startup Secrets presentation recommendations: – Building a Compelling Value Proposition – Go To Market Strategies
  • 19. Harvard innovation lab : Michael J Skok : Startup Secrets : Company Formation Hi 19 #innovationlab @mjskok #startupsecrets www.mjskok.com MICHAEL J SKOK Hi Harvard innovation lab Turning Products into Companies By Design & Architecture twitter: @mjskok mjskok.com North Bridge Venture Partners STARTUP SECRETS Case Example: John McEleney Former CEO of SolidWorks