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How to get there?




•   Understanding an Entrepreneur
•   Understanding the needs of the market
•   Clarify Research
•   Simplify Bureaucracy
•   Understand what an entrepreneur offers you
•   IPR
Challenges of Collaboration with SME

 HEI – SME interaction in applied research is an essential tool in
the context of knowledge transfer

Possible obstacles:
• Structural differences

• Different goals

• Different ways to get there

• Systematical differences
Challenges of Collaboration with SME

     Social implications for troubleshooting:


•    Trust

•    Professionalism

•    Awareness

•    Commitment
Challenges of Collaboration with SME
                              -SME Structure – Understanding an SME-

     To work together with SME it is important to get a sense of their
     decision processes



Matrix Organisation                                          Hierarchy
   Management
                                                                         Management
                      Sales      Buying Center   Logistics

     Private
    Customers                                                  Sales     Buying Center   Logistics

    Business
     Clients

      Intern
Challenges of Collaboration with SME
             -SME Structure – Understanding an SME-

Most SMEs have very limited capital, human or financial. They
are very time-constrained
    • Time is money

    • Understaffed SME‟s.

    • Management unable to delegate.

    • Competitive pressure.
Challenges of Collaboration with SME
             -SME Structure – Understanding an SME-

Being your own boss is a dream of every company owner.
Unfortunately it is to remain that way– merely a dream




                                                   …      Competitors




                                                                    (local)
                                     Customers
                                                                  Government



                                       Banks and
                                          other                  Media &
                                        finance                 Community
                                        sources


                                                       NGOs
Challenges of Collaboration with SME
              -SME Structure – Understanding an SME-

Pragmatism might be the word – and the key!
What to expect from an SME:

• The key driver-financial benefit

• Reasonable timeframes

• Owner/manager holds multiple
  responsibilities

• Intimidated by legalese

• Impatient
Challenges of Collaboration with SME
               -SME   Structure – Understanding an SME-

SME‟s are a very interesting partner for your research


• SME owner/managers are pragmatic

• “Real world” players

• They are used to disappointment

• Firm, but fair

• They value honesty
Challenges of Collaboration with SME
            -SME Structure – Understanding an SME-

• SME owner/managers are intuitive

• SME owner/managers can make decisions quickly

• SMEs are very agile

• Usually prepared to embrace new ideas
Challenges of Collaboration with SME
            -SME Structure – Understanding an SME-

Summary
Understanding the Entrepreneur




• Many SMEs have very limited capital, human or
  financial.
• Time is literally money – 6 months is forever
Understanding the Entrepreneur


• Outside pressures can shipwreck an SME e.g. bank,
  Increasingly return has to be within a timeframe that
  an SME can justify to banks and investors
Understanding the Entrepreneur




             Multi-tasking!
             (Finance Director, marketeer,
             researcher....)
Understanding the Entrepreneur




• Operate in an extremely competitive environment
• Often obsessed about protecting IPR
Understanding the Entrepreneur




• Usually strong connection to particular region – may
  be culturally constrained
Understanding the Entrepreneur




• Entrepreneurs can be intimidated by legalese
Understanding the Entrepreneur




• Entrepreneurs hate bureaucracy!
Understanding the Entrepreneur



• Entrepreneurs are impatient (so make boundaries
  clear from the outset)
How to get there?




•   Understanding an Entrepreneur
•   Understanding the needs of the market
•   Clarify Research
•   Simplify Bureaucracy
•   Understand what an entrepreneur offers you
•   IPR
Challenges of Collaboration with SME
               -Understanding the needs of the market-

Customer needs are a part of innovation. This is called market
orientation – or if you are an SME: Surviving.



• The Market

• The Customers

• Innovation
Challenges of Collaboration with SME
                  -Understanding the needs of the Market-

 Trust and communication

• HEIs don„t understand the Current Market

• Trust the SME

• SMEs have to Communicate

• SMEs must Convey
Challenges of Collaboration with SME
                  -Understanding the needs of the Market-



• Narrow thinking in businesses

• SME focuses on what makes them excited

• As an SME grows in size, the more difficult it becomes to be
  innovative

• The collaboration of a HEI and SME better satisfies the market!


http://academicearth.org/lectures/innovate-in-technology-and-business-founding-
    google
How to get there?




•   Understanding an Entrepreneur
•   Understanding the needs of the market
•   Clarify Research
•   Simplify Bureaucracy
•   Understand what an entrepreneur offers you
•   IPR
Challenges of Collaboration with SME
                                   -Clarifying Research-

   Changing research practices.

• Distinction

• Increasing tension

• Emphasis on research teams and
  alliances

• Growth of research
  commercialization
How to get there?




•   Understanding an Entrepreneur
•   Understanding the needs of the market
•   Clarify Research
•   Simplify Bureaucracy
•   Understand what an entrepreneur offers you
•   IPR
Challenges of Collaboration with SME
                             -Simplifying HEI Bureaucracy-

  There is a subtext in current technology transfer policies and the
  media

• Universities not well informed



• Not sufficiently focused



• Pre-disposition towards US solution/
  methods
Challenges of Collaboration with SME
                           -Simplifying HEI Bureaucracy-

• Taking a proactive, outreaching role

• HEIs can be very intimidating for SME‟s

• R & D should be established.

• R & D involved in collaboration.

• Establish a visible “entry point”

• Guide SMEs
Challenges of Collaboration with SME
                             -Simplifying HEI Bureaucracy-




• Given that research practices are
changing and the pressures to deliver
significant outputs are intensifying,
“[t]he key question is how to structure
and organise teaching and research in
the universities” (Gibbons et al, 1994).
Challenges of Collaboration with SME
                             -Simplifying HEI Bureaucracy-

• Build strategic alliances and enable synergies

• Help with public funding

• Integrate entrepreneurial culture

• Shape what should be done

• Optimal use of scarce resources

• Align institutional competencies
Challenges of Collaboration with SME
                           -Simplifying HEI Bureaucracy-




• Map priorities and competences

• Identify goals and objectives

• Implementation plan

• Appropriate structures

• Encourage faculty
Challenges of Collaboration with SME
                             -Simplifying HEI Bureaucracy-



• Widen definition of research.

• Determine the teaching and research

• Distinguishing

• Linking research/ commercialization
Challenges of Collaboration with SME
                                -Simplify HEI Bureaucracy-


• Greater research time

• Targeted grants

• Promotional opportunities

• Enhanced facilities

• Internships with industry or other
  partners

• Salary increases

• Sabbatical leave
How to get there?




•   Understanding an Entrepreneur
•   Understanding the needs of the market
•   Clarify Research
•   Simplify Bureaucracy
•   Understand what an entrepreneur offers you
•   IPR
What the Entrepreneur can offer




•   Prepared to embrace new ideas (but only if the benefits are obvious)
What the Entrepreneur can offer




• Intuition for what has commercial potential and what hasn’t
What the Entrepreneur can offer




• Pragmatism:
   • Can handle disappointment
   • Can make decisions quickly
How to get there?




•   Understanding an Entrepreneur
•   Understanding the needs of the market
•   Clarify Research
•   Simplify Bureaucracy
•   Understand what an entrepreneur offers you
•   IPR
Intellectual Property (IP)


• What is Intellectual Property?

• What rights do I have concerning IP?

• And what is an IP Agreement?

http://www.youtube.com/watch?v=pvWEvkom-8s&feature=related
Intellectual Property (IP) Agreement

 An essential aspect of collaboration with a SME is working
 together with them in protecting your innovations.


• Be knowledegable

• Establishing a commercialised
  relationship

• The process
Intellectual Property (IP) Agreement


• Substantial confidentiality agreements



• Seem to exclusively focus on protecting the HEI



• SMEs can‟t always afford to appoint solicitor specialists
Challenges of Collaboration with SME
                                           IPR

Summary
The Entrepreneur and IPR


• Entrepreneurs:
  – Are often reluctant to open up and share ideas (Crown
    Jewels)
  – Need to be reassured that they will benefit - building a
    trusting relationship is essential
The Entrepreneur and IPR


• Entrepreneurs are:
  – Easily spooked
  – Turned off by weighty confidentiality agreements
  – Suspicious that agreements will favour the HEI to their
    detriment
  – often unwilling to appoint specialists to check agreements
Summary of Presentation



HEI benefits:           Posed challenges:

-Extra income           -Structural differences


-Seed money             -Different goals

                        -Different ways to get there
-Better teaching
                        -Systematical differences
-Satisfaction of work
End Results

  Everybody‟s happy…

•Highly qualified personnel

•Wonderful innovation systems
End Results

• Commercialization of Research

• Publication Opportunities

• Legitimacy

• Image

• Public Funding

The type of collaboration and results we are striving for!

http://www.youtube.com/watch?v=Leh74zliLyw

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SUPORT 2.0 Challenges HEI - EN

  • 1.
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  • 5. How to get there? • Understanding an Entrepreneur • Understanding the needs of the market • Clarify Research • Simplify Bureaucracy • Understand what an entrepreneur offers you • IPR
  • 6. Challenges of Collaboration with SME  HEI – SME interaction in applied research is an essential tool in the context of knowledge transfer Possible obstacles: • Structural differences • Different goals • Different ways to get there • Systematical differences
  • 7. Challenges of Collaboration with SME  Social implications for troubleshooting: • Trust • Professionalism • Awareness • Commitment
  • 8. Challenges of Collaboration with SME -SME Structure – Understanding an SME- To work together with SME it is important to get a sense of their decision processes Matrix Organisation Hierarchy Management Management Sales Buying Center Logistics Private Customers Sales Buying Center Logistics Business Clients Intern
  • 9. Challenges of Collaboration with SME -SME Structure – Understanding an SME- Most SMEs have very limited capital, human or financial. They are very time-constrained • Time is money • Understaffed SME‟s. • Management unable to delegate. • Competitive pressure.
  • 10. Challenges of Collaboration with SME -SME Structure – Understanding an SME- Being your own boss is a dream of every company owner. Unfortunately it is to remain that way– merely a dream … Competitors (local) Customers Government Banks and other Media & finance Community sources NGOs
  • 11. Challenges of Collaboration with SME -SME Structure – Understanding an SME- Pragmatism might be the word – and the key! What to expect from an SME: • The key driver-financial benefit • Reasonable timeframes • Owner/manager holds multiple responsibilities • Intimidated by legalese • Impatient
  • 12. Challenges of Collaboration with SME -SME Structure – Understanding an SME- SME‟s are a very interesting partner for your research • SME owner/managers are pragmatic • “Real world” players • They are used to disappointment • Firm, but fair • They value honesty
  • 13. Challenges of Collaboration with SME -SME Structure – Understanding an SME- • SME owner/managers are intuitive • SME owner/managers can make decisions quickly • SMEs are very agile • Usually prepared to embrace new ideas
  • 14. Challenges of Collaboration with SME -SME Structure – Understanding an SME- Summary
  • 15. Understanding the Entrepreneur • Many SMEs have very limited capital, human or financial. • Time is literally money – 6 months is forever
  • 16. Understanding the Entrepreneur • Outside pressures can shipwreck an SME e.g. bank, Increasingly return has to be within a timeframe that an SME can justify to banks and investors
  • 17. Understanding the Entrepreneur Multi-tasking! (Finance Director, marketeer, researcher....)
  • 18. Understanding the Entrepreneur • Operate in an extremely competitive environment • Often obsessed about protecting IPR
  • 19. Understanding the Entrepreneur • Usually strong connection to particular region – may be culturally constrained
  • 20. Understanding the Entrepreneur • Entrepreneurs can be intimidated by legalese
  • 21. Understanding the Entrepreneur • Entrepreneurs hate bureaucracy!
  • 22. Understanding the Entrepreneur • Entrepreneurs are impatient (so make boundaries clear from the outset)
  • 23. How to get there? • Understanding an Entrepreneur • Understanding the needs of the market • Clarify Research • Simplify Bureaucracy • Understand what an entrepreneur offers you • IPR
  • 24. Challenges of Collaboration with SME -Understanding the needs of the market- Customer needs are a part of innovation. This is called market orientation – or if you are an SME: Surviving. • The Market • The Customers • Innovation
  • 25. Challenges of Collaboration with SME -Understanding the needs of the Market- Trust and communication • HEIs don„t understand the Current Market • Trust the SME • SMEs have to Communicate • SMEs must Convey
  • 26. Challenges of Collaboration with SME -Understanding the needs of the Market- • Narrow thinking in businesses • SME focuses on what makes them excited • As an SME grows in size, the more difficult it becomes to be innovative • The collaboration of a HEI and SME better satisfies the market! http://academicearth.org/lectures/innovate-in-technology-and-business-founding- google
  • 27. How to get there? • Understanding an Entrepreneur • Understanding the needs of the market • Clarify Research • Simplify Bureaucracy • Understand what an entrepreneur offers you • IPR
  • 28. Challenges of Collaboration with SME -Clarifying Research- Changing research practices. • Distinction • Increasing tension • Emphasis on research teams and alliances • Growth of research commercialization
  • 29. How to get there? • Understanding an Entrepreneur • Understanding the needs of the market • Clarify Research • Simplify Bureaucracy • Understand what an entrepreneur offers you • IPR
  • 30. Challenges of Collaboration with SME -Simplifying HEI Bureaucracy- There is a subtext in current technology transfer policies and the media • Universities not well informed • Not sufficiently focused • Pre-disposition towards US solution/ methods
  • 31. Challenges of Collaboration with SME -Simplifying HEI Bureaucracy- • Taking a proactive, outreaching role • HEIs can be very intimidating for SME‟s • R & D should be established. • R & D involved in collaboration. • Establish a visible “entry point” • Guide SMEs
  • 32. Challenges of Collaboration with SME -Simplifying HEI Bureaucracy- • Given that research practices are changing and the pressures to deliver significant outputs are intensifying, “[t]he key question is how to structure and organise teaching and research in the universities” (Gibbons et al, 1994).
  • 33. Challenges of Collaboration with SME -Simplifying HEI Bureaucracy- • Build strategic alliances and enable synergies • Help with public funding • Integrate entrepreneurial culture • Shape what should be done • Optimal use of scarce resources • Align institutional competencies
  • 34. Challenges of Collaboration with SME -Simplifying HEI Bureaucracy- • Map priorities and competences • Identify goals and objectives • Implementation plan • Appropriate structures • Encourage faculty
  • 35. Challenges of Collaboration with SME -Simplifying HEI Bureaucracy- • Widen definition of research. • Determine the teaching and research • Distinguishing • Linking research/ commercialization
  • 36. Challenges of Collaboration with SME -Simplify HEI Bureaucracy- • Greater research time • Targeted grants • Promotional opportunities • Enhanced facilities • Internships with industry or other partners • Salary increases • Sabbatical leave
  • 37. How to get there? • Understanding an Entrepreneur • Understanding the needs of the market • Clarify Research • Simplify Bureaucracy • Understand what an entrepreneur offers you • IPR
  • 38. What the Entrepreneur can offer • Prepared to embrace new ideas (but only if the benefits are obvious)
  • 39. What the Entrepreneur can offer • Intuition for what has commercial potential and what hasn’t
  • 40. What the Entrepreneur can offer • Pragmatism: • Can handle disappointment • Can make decisions quickly
  • 41. How to get there? • Understanding an Entrepreneur • Understanding the needs of the market • Clarify Research • Simplify Bureaucracy • Understand what an entrepreneur offers you • IPR
  • 42. Intellectual Property (IP) • What is Intellectual Property? • What rights do I have concerning IP? • And what is an IP Agreement? http://www.youtube.com/watch?v=pvWEvkom-8s&feature=related
  • 43. Intellectual Property (IP) Agreement An essential aspect of collaboration with a SME is working together with them in protecting your innovations. • Be knowledegable • Establishing a commercialised relationship • The process
  • 44. Intellectual Property (IP) Agreement • Substantial confidentiality agreements • Seem to exclusively focus on protecting the HEI • SMEs can‟t always afford to appoint solicitor specialists
  • 45. Challenges of Collaboration with SME IPR Summary
  • 46. The Entrepreneur and IPR • Entrepreneurs: – Are often reluctant to open up and share ideas (Crown Jewels) – Need to be reassured that they will benefit - building a trusting relationship is essential
  • 47. The Entrepreneur and IPR • Entrepreneurs are: – Easily spooked – Turned off by weighty confidentiality agreements – Suspicious that agreements will favour the HEI to their detriment – often unwilling to appoint specialists to check agreements
  • 48. Summary of Presentation HEI benefits: Posed challenges: -Extra income -Structural differences -Seed money -Different goals -Different ways to get there -Better teaching -Systematical differences -Satisfaction of work
  • 49. End Results Everybody‟s happy… •Highly qualified personnel •Wonderful innovation systems
  • 50. End Results • Commercialization of Research • Publication Opportunities • Legitimacy • Image • Public Funding The type of collaboration and results we are striving for! http://www.youtube.com/watch?v=Leh74zliLyw