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Mobile Marketing 101

                      Todd Marks
                       President & CEO
               todd.marks@mindgrub.com
                            @mindgrub
Social Media Marketing
Social Media Marketing is an engagement with
online communities to generate
exposure, opportunity and sales. 1




 1   en.wikipedia.org/wiki/Social_media_marketing
Social Media Marketing :: Methodology

    A Good Social Media Marketing Campaign:
     Is much more then just having Facebook and Twitter Pages
     Identifies the breadth of social and news sites where users
       are spending their time for a particular project
     Targets the key sites for maximum ROI
     Publishes content to the key sites using existing workflows
     Embraces the use of Widgets & Facebook Apps
     Updates content via RSS feeds and site APIs
     Includes Reporting and Metrics



4
Social Media Marketing :: Methodology

    A Good Social Media Marketing is best for:
     B2C Product Sales
     Word of Mouth Sales

    Social Media Marketing is difficult to assess ROI for
    traditional B2B Sales.




5
Social Media ROI


      Social Media Integration is not free, it takes:




           People       Technology        Time




6
Social Media ROI

Social Media Integration is a very creative, inexpensive and
profitable way to build those relationships. The process of Social
Media integration happens in sequence:




7
Social Media Steps Measure to ROI


1) Establish - a Baseline to measure results
LasikPlus Current
      No. of Surgeries per month: (provided by LasikPlus)
      Twitter Followers: 199
      Facebook Followers: 2,606




8
Social Media Steps Measure to ROI

2) Create ā€“ An activity Timeline
Create time lines of all activity to compare
        Activites
        Social Data
        Web data
        Transactions




9
Social Media Steps Measure to ROI


3) Monitor - Sales Revenue
After starting a campaign you must measure:
       How often customers make transactions.
       How many customers you are reaching.
       How much customers are spending.




10
Social Media Steps Measure to ROI



         (Gain from Investment - Cost of Investment)
ROI =
                 Cost of Investment




11
Social Flow for Word of Mouth




12
Best Practices
Social Media Success - Old Spice

     According to Nielsen, sales of Old
     Spice Body Wash rose 11 percent from
     in February - when the original Old
     Spice campaign started . Yet during
     the month of July and the YouTube
     campaign, sales rose 107 percent.

     The personalized video responses
     were more popular than President
     Obamaā€™s Victory Speech, & President
     Bush Dodging Shoes, and Susan
     Boyle.

     Campaign worked well because it
     spoke directly to the consumer.



14
Facebook

     Usenet ļƒ  Wikis ļƒ  ICQ
        Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter




15
Social Media Examples :: Publication Options

 Even Facebook is more then just ā€œcompanyā€ and ā€œgroupā€ pages:
     Usenet ļƒ  Wikis ļƒ  ICQ
        Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter




16
Facebook Apps

     Usenet ļƒ  Wikis ļƒ  ICQ
        Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter




17
YouTube

     Usenet ļƒ  Wikis ļƒ  ICQ
        Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter




18
Social Media Examples :: Twitter

     Twitter is difficult for B2B,
     Easier for B2C, but its all
     About engagement and
     Conversion.




19
Linkedin

     Usenet ļƒ  Wikis ļƒ  ICQ
        Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter




20
Get Them To The Contact Wall

     Drive users to landing
     Pages and contact walls
     And get them into your
     CRM.




21
Case Studies
Case Study :: GoEnglish.me




23
Case Study :: Caps Slapstick




24
iPad Applications : GEICO Glovebox




25
Youtube




26
Case Study :: Discovery Kids




27
Social Media Marketing Process




28
Mobile Market Trends
Mobile Trends, Technology & Channels


     ā€¢   Mobile Market Trends     ā€¢   Location Based Services
     ā€¢   Customer Support         ā€¢   Augmented Reality
     ā€¢   Data Visualization       ā€¢   Game Dynamics
     ā€¢   Mobile Advertising       ā€¢   Artificial Intelligence
     ā€¢   User Generated Content   ā€¢   Tablets
     ā€¢   Dawn of the Social       ā€¢   The Development
         Consumer                     Process




30
Growth of the Gadget




http://conmoz.org/mobile-trends/mobile-devices-3g/?lang=en

31
Tablets Entered The Enterprises in 2011




32
Top Free Apps




33
Mobile Advertising
Mobile Ad Frameworks

     Google AdSense
     Millennial Media
     iAd
     AdMob
     Brightroll
     Greystripe
     InMobi
     Jumptap
     MdotMSAY Media
     ZestADZ


35
Case Study :: KPSS Salesman App




36
The Social Consumer
The Dawn of the Social Consumer

     ā€¢Tweetā€¦. ReTweet
     ā€¢Like
     ā€¢Share
     ā€¢Check-in
     ā€¢Group Buy
     ā€¢QR Code Scan
     ā€¢RFID
     ā€¢Augmented Reality
     (Nov 3, 2010, Fast Company)




38
2010 Yelp :: Augmented Reality




39
The Dawn of the Social Consumer




40
Augmented Reality :: GEICO




41
Case Study: GEICO Tailgate




42
Case Study: GEICO Tailgate




43
Game Dynamics
Mobile Gaming :: RESCUE Jump




45
Case Study :: Escape From Detention




46
Case Study : Scuba Adventures




47
Mobile Gaming :: Scuba Adventures




48
Questions?

                Todd Marks
                 President & CEO
         todd.marks@mindgrub.com
                      @mindgrub

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Mobile Marketing 101

  • 1. Mobile Marketing 101 Todd Marks President & CEO todd.marks@mindgrub.com @mindgrub
  • 3. Social Media Marketing is an engagement with online communities to generate exposure, opportunity and sales. 1 1 en.wikipedia.org/wiki/Social_media_marketing
  • 4. Social Media Marketing :: Methodology A Good Social Media Marketing Campaign: Is much more then just having Facebook and Twitter Pages Identifies the breadth of social and news sites where users are spending their time for a particular project Targets the key sites for maximum ROI Publishes content to the key sites using existing workflows Embraces the use of Widgets & Facebook Apps Updates content via RSS feeds and site APIs Includes Reporting and Metrics 4
  • 5. Social Media Marketing :: Methodology A Good Social Media Marketing is best for: B2C Product Sales Word of Mouth Sales Social Media Marketing is difficult to assess ROI for traditional B2B Sales. 5
  • 6. Social Media ROI Social Media Integration is not free, it takes: People Technology Time 6
  • 7. Social Media ROI Social Media Integration is a very creative, inexpensive and profitable way to build those relationships. The process of Social Media integration happens in sequence: 7
  • 8. Social Media Steps Measure to ROI 1) Establish - a Baseline to measure results LasikPlus Current No. of Surgeries per month: (provided by LasikPlus) Twitter Followers: 199 Facebook Followers: 2,606 8
  • 9. Social Media Steps Measure to ROI 2) Create ā€“ An activity Timeline Create time lines of all activity to compare Activites Social Data Web data Transactions 9
  • 10. Social Media Steps Measure to ROI 3) Monitor - Sales Revenue After starting a campaign you must measure: How often customers make transactions. How many customers you are reaching. How much customers are spending. 10
  • 11. Social Media Steps Measure to ROI (Gain from Investment - Cost of Investment) ROI = Cost of Investment 11
  • 12. Social Flow for Word of Mouth 12
  • 14. Social Media Success - Old Spice According to Nielsen, sales of Old Spice Body Wash rose 11 percent from in February - when the original Old Spice campaign started . Yet during the month of July and the YouTube campaign, sales rose 107 percent. The personalized video responses were more popular than President Obamaā€™s Victory Speech, & President Bush Dodging Shoes, and Susan Boyle. Campaign worked well because it spoke directly to the consumer. 14
  • 15. Facebook Usenet ļƒ  Wikis ļƒ  ICQ Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter 15
  • 16. Social Media Examples :: Publication Options Even Facebook is more then just ā€œcompanyā€ and ā€œgroupā€ pages: Usenet ļƒ  Wikis ļƒ  ICQ Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter 16
  • 17. Facebook Apps Usenet ļƒ  Wikis ļƒ  ICQ Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter 17
  • 18. YouTube Usenet ļƒ  Wikis ļƒ  ICQ Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter 18
  • 19. Social Media Examples :: Twitter Twitter is difficult for B2B, Easier for B2C, but its all About engagement and Conversion. 19
  • 20. Linkedin Usenet ļƒ  Wikis ļƒ  ICQ Friendster ļƒ  LinkedIn ļƒ  MySpace ļƒ  Facebook ļƒ  Twitter 20
  • 21. Get Them To The Contact Wall Drive users to landing Pages and contact walls And get them into your CRM. 21
  • 23. Case Study :: GoEnglish.me 23
  • 24. Case Study :: Caps Slapstick 24
  • 25. iPad Applications : GEICO Glovebox 25
  • 27. Case Study :: Discovery Kids 27
  • 30. Mobile Trends, Technology & Channels ā€¢ Mobile Market Trends ā€¢ Location Based Services ā€¢ Customer Support ā€¢ Augmented Reality ā€¢ Data Visualization ā€¢ Game Dynamics ā€¢ Mobile Advertising ā€¢ Artificial Intelligence ā€¢ User Generated Content ā€¢ Tablets ā€¢ Dawn of the Social ā€¢ The Development Consumer Process 30
  • 31. Growth of the Gadget http://conmoz.org/mobile-trends/mobile-devices-3g/?lang=en 31
  • 32. Tablets Entered The Enterprises in 2011 32
  • 35. Mobile Ad Frameworks Google AdSense Millennial Media iAd AdMob Brightroll Greystripe InMobi Jumptap MdotMSAY Media ZestADZ 35
  • 36. Case Study :: KPSS Salesman App 36
  • 38. The Dawn of the Social Consumer ā€¢Tweetā€¦. ReTweet ā€¢Like ā€¢Share ā€¢Check-in ā€¢Group Buy ā€¢QR Code Scan ā€¢RFID ā€¢Augmented Reality (Nov 3, 2010, Fast Company) 38
  • 39. 2010 Yelp :: Augmented Reality 39
  • 40. The Dawn of the Social Consumer 40
  • 42. Case Study: GEICO Tailgate 42
  • 43. Case Study: GEICO Tailgate 43
  • 45. Mobile Gaming :: RESCUE Jump 45
  • 46. Case Study :: Escape From Detention 46
  • 47. Case Study : Scuba Adventures 47
  • 48. Mobile Gaming :: Scuba Adventures 48
  • 49. Questions? Todd Marks President & CEO todd.marks@mindgrub.com @mindgrub