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Online Gifts and Online Giving
                                                ARE NOT

             Online Fundraising

twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net
Development
        Cycle



                                       Identification
                                         Cultivation
                                         Solicitation
                                         Fulfillment
                                        Stewardship


twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net
Classic
 Fundraising

                                               http://www.flickr.com/photos/78428166@N00/512966822/




                                                                  Identification                                              http://www.flickr.com/photos/78428166@N00/143202334/




                                                                    Cultivation
                                                                    Solicitation
                                                                    Fulfillment
                                                                   Stewardship
               http://www.intuitivmedia.net/data/picture/thumbnail/25.jpg




twitter.com/ mikeyames http://techhermit.blogspot.com
                                                                                                                                  http://www.flickr.com/photos/ameliaps/171257741/
michael.ames@pursuant.net                            http://www.old-picture.com/american-history-1900-1930s/pictures/Carnegie-A.jpg
Direct Mail
 Fundraising

                                                         http://www.flickr.com/photos/funtomas/162339016/




                                                                    Identification
                                                                      Cultivation                            http://www.flickr.com/photos/inkdphotos/3472854002/




                                                                      Solicitation
                                                                      Fulfillment
                                                                     Stewardship
  http://www.flickr.com/photos/shutterkate/3151258891/




twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net                                                                                   http://www.flickr.com/photos/howardlake/3212182015/
Telephone
 Fundraising
                                                                                                                                     http://www.flickr.com/photos/inkdphotos/3472854002/
                                                http://www.flickr.com/photos/funtomas/162339016/




                                                                   Identification
                                                                     Cultivation
                                                                     Solicitation
                                                                     Fulfillment
                                                                    Stewardship
                                                                                                                                     http://www.flickr.com/photos/21317126@N04/2646368016/




 http://www.flickr.com/photos/shutterkate/3151258891/




twitter.com/ mikeyames http://techhermit.blogspot.com
                                                                                                                                    http://www.flickr.com/photos/howardlake/3212182015/
michael.ames@pursuant.net                                                                          http://www.flickr.com/photos/21317126@N04/2646368016/
Online
 Fundraising
       (Circa 1994)




                                       Identification
                                         Cultivation
                                         Solicitation
                                         Fulfillment
                                        Stewardship

Have we improved in 15 years?
twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net
Online Gifts, Online Giving and
                         Online Fundraising
      Online Gifts – Money that happens to be donated through some online
         interface.

      Online Giving – The action of donors who happen to donate through some
         online interface.

      Online Fundraising – Strategic understanding of human behavior in the
         various online environments, the chosen objectives of an organization to
         direct that behavior of their existing and potential donors, and the
         subsequent strategy to meet those objectives by utilizing appropriate
         online technology.



twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net
Online Gifts, Online Giving and Online Fundraising




                                                        Clicking on this button
                                                        does not initiate online
                                                              fundraising.




twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net
Online Gifts, Online Giving and Online Fundraising




                                                        Money donated through this page is
                                                        an example of online giving resulting
                                                        in an online gift, it is NOT necessarily
                                                                  online fundraising.
twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net
•Intentional Web Design
   Online                                                         •One Way Communication
 Fundraising                                                                   Email
                                                                   Newsletters, Quarterlys, Annuals
                                                                        Donor Story Video
                                                                  •Two Way Communication
   •Electronic Direct Address Updates
                                                                            Social Web
      •Email Acquisition Strategies                                      Blogs Participation
       •Online Listening Strategies                                     Blog Content Creation




                                       Identification
                                         Cultivation                                             •eSolicitation
         •Behavioral Data                                                                     •Interactive Video
                                         Solicitation
   •Open and Click-through Rates                                                            •Variable Data Videos
  •Segmented/Informed Follow Up                                                              •Segmented Appeals
                                         Fulfillment                                       •Segmented Gift Arrays
                                                                                            •Campaign Microsites

                                        Stewardship                                     •Person to Person Microsites


                                        Observation
 •Email Confirmation Gift Receipts
          •Donor Stories
                                                           •Electronic Payment Gateways
        •Holiday Greetings
                                                        •One-time and Monthly Giving Options
twitter.com/ mikeyames http://techhermit.blogspot.com
michael.ames@pursuant.net
Get hold of me.
  I would love to talk…

  Mikey Ames



    twitter.com/ mikeyames
http://techhermit.blogspot.com
   michael.ames@pursuant.net

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Online Giving is NOT Online Fundraising

  • 1. Online Gifts and Online Giving ARE NOT Online Fundraising twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net
  • 2. Development Cycle Identification Cultivation Solicitation Fulfillment Stewardship twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net
  • 3. Classic Fundraising http://www.flickr.com/photos/78428166@N00/512966822/ Identification http://www.flickr.com/photos/78428166@N00/143202334/ Cultivation Solicitation Fulfillment Stewardship http://www.intuitivmedia.net/data/picture/thumbnail/25.jpg twitter.com/ mikeyames http://techhermit.blogspot.com http://www.flickr.com/photos/ameliaps/171257741/ michael.ames@pursuant.net http://www.old-picture.com/american-history-1900-1930s/pictures/Carnegie-A.jpg
  • 4. Direct Mail Fundraising http://www.flickr.com/photos/funtomas/162339016/ Identification Cultivation http://www.flickr.com/photos/inkdphotos/3472854002/ Solicitation Fulfillment Stewardship http://www.flickr.com/photos/shutterkate/3151258891/ twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net http://www.flickr.com/photos/howardlake/3212182015/
  • 5. Telephone Fundraising http://www.flickr.com/photos/inkdphotos/3472854002/ http://www.flickr.com/photos/funtomas/162339016/ Identification Cultivation Solicitation Fulfillment Stewardship http://www.flickr.com/photos/21317126@N04/2646368016/ http://www.flickr.com/photos/shutterkate/3151258891/ twitter.com/ mikeyames http://techhermit.blogspot.com http://www.flickr.com/photos/howardlake/3212182015/ michael.ames@pursuant.net http://www.flickr.com/photos/21317126@N04/2646368016/
  • 6. Online Fundraising (Circa 1994) Identification Cultivation Solicitation Fulfillment Stewardship Have we improved in 15 years? twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net
  • 7. Online Gifts, Online Giving and Online Fundraising Online Gifts – Money that happens to be donated through some online interface. Online Giving – The action of donors who happen to donate through some online interface. Online Fundraising – Strategic understanding of human behavior in the various online environments, the chosen objectives of an organization to direct that behavior of their existing and potential donors, and the subsequent strategy to meet those objectives by utilizing appropriate online technology. twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net
  • 8. Online Gifts, Online Giving and Online Fundraising Clicking on this button does not initiate online fundraising. twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net
  • 9. Online Gifts, Online Giving and Online Fundraising Money donated through this page is an example of online giving resulting in an online gift, it is NOT necessarily online fundraising. twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net
  • 10. •Intentional Web Design Online •One Way Communication Fundraising Email Newsletters, Quarterlys, Annuals Donor Story Video •Two Way Communication •Electronic Direct Address Updates Social Web •Email Acquisition Strategies Blogs Participation •Online Listening Strategies Blog Content Creation Identification Cultivation •eSolicitation •Behavioral Data •Interactive Video Solicitation •Open and Click-through Rates •Variable Data Videos •Segmented/Informed Follow Up •Segmented Appeals Fulfillment •Segmented Gift Arrays •Campaign Microsites Stewardship •Person to Person Microsites Observation •Email Confirmation Gift Receipts •Donor Stories •Electronic Payment Gateways •Holiday Greetings •One-time and Monthly Giving Options twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net
  • 11. Get hold of me. I would love to talk… Mikey Ames twitter.com/ mikeyames http://techhermit.blogspot.com michael.ames@pursuant.net