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10.15.2009
Your Story Matters!

            How to Identify, Control,
             and Amplify Your Story


Thanks...
Storyminers
We help leaders earn
              their most important stories...

              ...by designing experiences
              their customers rave about


45  Minutes
We Have 45 Minutes
   • Let’s get started!



                                  les.
                          Ne w Ru e.
                                 am
                          N ew G
                                             tial
                                  is E  ssen
                           Story                  and
                                      , Co ntrol, y
                                                  r
                             Identify Your Sto
                                   ify
                              Ampl
                                               ps
                                     ic al Ste
                               Pract

Change
Fear
What  you  know
Buying is Changing




Who
          What you know
Buying is Changing




You
          Who you know
Buying is Changing




                     Mike Knows!
                     770.425.9830


Brand  Manager
                     Who knows you
You



      Referral Agent    Admin         Professional
      You               You           You

             Brand Manager       Social Media
             You                          You




 As of right
 now, you
 are a brand.                   You                  Not  Easy
Personal Branding is

                 Not Easy


Worth  it
But, it is

                                Rewarding

                When You Do It Right

What  is  Personal  Branding?
What is “Personal Branding”?
What is “Personal Branding”?
   General  Appearance           LinkedIn
   Clothes                     Facebook
   Facial  Expressions           Resume
   Smile                      ReputaIon
   Voice                           Gossip
   Experience                       Story
   Skin  Tone                 Leadership
   Charisma                  Helpfulness
   Genuineness              Spitefulness
   ReacIons                           Ego
   Aroma/Odor            AthleIc    Ability
What is “Personal Branding”?



   Experience         Story
What is “Personal Branding”?



           Experience      Story




IdenyIfy
How to Identify Your Story

                     Listen




Different
Start With What’s Different




And Better                    TesImonials
Ask for Testimonials
    • Listen for themes
    • Capture turns of phrase
    • Learn to see
      yourself as
      others do




Interview
Get a Friendly Interview
    • Record a friendly interview
        – Ask amazing questions
        – Lead up to your focus
        – Build on your strengths
        – Turn the tables
          • Now, you ask the questions ;-)




Focus
How to Identify Your Story

                      Focus




Not  this
RFB
Declare Your
              Reason for Being

              Who?



      What Outcome?


              How?



RFB
Declare Your
              Reason for Being

              Who?    I exist to help leaders


      What Outcome?   earn their most important stories


              How?    by designing experiences their
                      customers rave about.

See
How to Share Your Story

                      See




PerspecIve
Show
How to Share Your Story

                  Tell




Tools
Make the Tools

                                                                           200
                                                                              9
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                                                                           on
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                                                                                                           ers
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                                                                                                           me throu ““e-Vis                                        ad ge, m
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                                                                                                                      the h bra nary
                                                                                                                                       io                                 t a ost fo
                                           ’’           red                      nd         ed                                                                                he
                                   exp re see                to                      thri          ra                      ch        n
                                                                                                                               an ding
                                                                                                                                               ,”” I
                                                                                                                                                     ha
                                                                                                                                                                                 ad cus
                                                                                                                                                                                             o
                                         erie          kin       spe                     ved mati                                 gin        ——m ve                                 of
                                                                                                                                                                                       the n
                                                 nc       g            a                         .          c re
                                                    e c , and k wit                                                 sult
                                                                                                                                      gn
                                                                                                                                           ee        ea learn
                                                                                                                                                         nin
                                                                                                                                                                                          ir
                               Bes                       an          de        h                                         sI                   ds             g a ed to
                                   t Re                      he          mo you a                                           ha                     of
                                          ga                     lp y         nstr         t yo                                 ve                      the djus            re
                                                rds                   ou            a                                               ac                        ma      ting lentle
                                                    ,                      with te h ur co                                              hie                       rke       pro     ss
                                                                                   you ow m nven                                            ved
                                                                                                                                                   for
                                                                                                                                                                     t.         du ly
                                                                                       r sto           y           ie                                                              cts
                                                                                              ry o expe nce,                                            clie
                                                                                                     rp         ri            h                              nts
                                                                                                          iec ence elp y                                         ——c
                                                                                                                                                                     om
                       Mik                                                                                    e.            an       ou                                   pa
                          e                                                                                          I lo       d in      fine                                nie
                     Co Witte                                                                                            ok
                        n        n                                                                                           forw sights -tune                                   s
                    mik sultin stein                                                                                              ard        aro         the
                       e@ g C                                                                                                           to        u            a
                           mik     hie
                                        fE                                                                                                  you nd th ngle
                              ew                                                                                                                r in         e
                                 itte xperi                                                                                                           qu custo
                                      nste           e                                                                                                    iry.        me
                                               in.c nce O                                                                                                                 r
                                                    om         ffic
                                                                    er




Teach
How to Share Your Story

              Teach




RFB
Tools That Teach
                              After

                   re
               Befo




Barry
Jenkins’
Story
Create Your Own Sales Team
    • 10 tell 10




Show  what  you  DO
How to Own Your Story

                   Be Consistent




Own  Your  Story
Social Media
Social Media
Social Media




Control
You Can’t Really Control
What Others Say About You...




      BriTany  Spears,  Lindsay  Lohan,  Paris  Hilton
You can only control
                         what you do.




What  can  you  do?
Own Your Story




QAlias
#1  Posi(on  on  ALL  Major  Search  Engines
#1  Posi(on  on  ALL  Major  Search  Engines
How To Monitor Yourself/Your Story




Consistent  everywhere
Own Your Story




ping
Check  self
Own Your Story
Type  Any  Name...
Review
Review




Everything  on  one  slide
What  you  know
                              Who  you  know
                              Who  knows  you




        Listen       Focus   See           Tell           Teach



                                           Be  about  Something!
                                              Find  Your  Story.
                                               Be  Your  Brand.
                 Tools                Be  Your  Own  Brand  Manager.
Not  so  hard
Be  portable  (fish)
Thanks!
Mike@MikeWittenstein.com
@MikeWittenstein on Twitter




   Q&A
         Thanks!
WWW.MIKEWITTENSTEIN.COM




    Leave a card.                             Your Story Matters!
                        How To Find, Control, and Amplify Your Story



    Get a handout.                         MIKE WITTENSTEIN
                                            Mike Wittenstein Speaks To and Consults with Organizations that
                                             Want to Create Memorable, Profitable Customer Experiences.


                                                                              To control your story, make lots of
                                                                              tools (web site, blog, bio, PowerPoint,
                                                                              business card, videos, etc.) so that
                     At the September 15th meeting, you learned that          wherever you appear on-line, the
                     how people buy talent is changing; that your own         same clues are discovered about you.
                                                                              Own your presence on-line. Use
                     story becomes the essence of your brand and that         www.qalias.com in conjunction with
                     you are its brand manager.                               the usual tools, www.linkedin.com,
                                                                              www.facebook.com, and
                                      It’s not what you know or who you       www.twitter.com. Don’t forget to
                                      know...it’s about who knows you!        check yourself out at
                                                                              www.addictomatic.com to see how
                                                                              you’re doing.

                     The core of your brand is your story. It’s what          To amplify your story, create some
                     makes you unique, memorable, and worth                   great tools your referral network can
                                                                              use to promote you. In professional
                     meeting (to those who don’t know you yet).
                                                                              services, it’s always better to be
                                                                              introduced than to introduce yourself.
                     To find your story, ask for testimonials                 Use your Reason for Being daily. Get a
                     and get some friendly interviews. Listen                 video clip of you at your best then
                     for the words others use to describe you                 share it widely.
                     then start to use them yourself. The                     This is what it takes
                     hardest and most important part of                       to make your brand
                     nailing your story is to write it from your              brand portable—
                     audience’s perspective.                                  and keep your
                                                                              future secure!
                     Write a Reason for Being statement that identifies
                     who you serve, what outcome you produce, and                       Want to Learn More About Delivering
                     how you do it. It should be totally unambiguous.                   Great Customer Experiences? Call
                                                                                        Mike to discuss your needs and his
                                                                                        programs and consulting.


                           Info and Bookings (866) 770-9830 | Mobile (404) 229-5809 | Mike@MikeWittenstein.com




Thanks  +  Q&A
Remember...
No matter how much you try
or how much you spend,
your brand can’t be
any better
than what
your clients
experience.

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Atlanta story identification control amplification

  • 2. Your Story Matters! How to Identify, Control, and Amplify Your Story Thanks...
  • 4. We help leaders earn their most important stories... ...by designing experiences their customers rave about 45  Minutes
  • 5. We Have 45 Minutes • Let’s get started! les. Ne w Ru e. am N ew G tial is E ssen Story and , Co ntrol, y r Identify Your Sto ify Ampl ps ic al Ste Pract Change
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  • 9. Buying is Changing You Who you know
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  • 11. You Referral Agent Admin Professional You You You Brand Manager Social Media You You As of right now, you are a brand. You Not  Easy
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  • 14. What is “Personal Branding”?
  • 15. What is “Personal Branding”? General  Appearance LinkedIn Clothes Facebook Facial  Expressions Resume Smile ReputaIon Voice Gossip Experience Story Skin  Tone Leadership Charisma Helpfulness Genuineness Spitefulness ReacIons Ego Aroma/Odor AthleIc    Ability
  • 16. What is “Personal Branding”? Experience Story
  • 17. What is “Personal Branding”? Experience Story IdenyIfy
  • 18. How to Identify Your Story Listen Different
  • 19. Start With What’s Different And Better TesImonials
  • 20. Ask for Testimonials • Listen for themes • Capture turns of phrase • Learn to see yourself as others do Interview
  • 21. Get a Friendly Interview • Record a friendly interview – Ask amazing questions – Lead up to your focus – Build on your strengths – Turn the tables • Now, you ask the questions ;-) Focus
  • 22. How to Identify Your Story Focus Not  this
  • 23. RFB
  • 24. Declare Your Reason for Being Who? What Outcome? How? RFB
  • 25. Declare Your Reason for Being Who? I exist to help leaders What Outcome? earn their most important stories How? by designing experiences their customers rave about. See
  • 26. How to Share Your Story See PerspecIve
  • 27.
  • 28. Show
  • 29. How to Share Your Story Tell Tools
  • 30. Make the Tools 200 9 De ar Pro du The ce r or pro world Jou rna b h co lems as c list, mp . h etiti Tomo ange on . rrow d a Beg ’’s w nd it foc inning inn ers ’’s n o u an s on with m will t goin d th in foc gb e c crea y exp us on ack. D usto sing eri the u Atta me rev ence op ring ti tha ched r’’s e enu xpe es. t IBM a po rtun mes t ha a itie o ve re ex rien I do ce as this their s a f cha ad a nd n I’’m ap mple to me throu ““e-Vis ad ge, m p ted s ap you repa ——a of th et g the h bra nary io t a ost fo ’’ red nd ed he exp re see to thri ra ch n an ding ,”” I ha ad cus o erie kin spe ved mati gin ——m ve of the n nc g a . c re e c , and k wit sult gn ee ea learn nin ir Bes an de h sI ds g a ed to t Re he mo you a ha of ga lp y nstr t yo ve the djus re rds ou a ac ma ting lentle , with te h ur co hie rke pro ss you ow m nven ved for t. du ly r sto y ie cts ry o expe nce, clie rp ri h nts iec ence elp y ——c om Mik e. an ou pa e I lo d in fine nie Co Witte ok n n forw sights -tune s mik sultin stein ard aro the e@ g C to u a mik hie fE you nd th ngle ew r in e itte xperi qu custo nste e iry. me in.c nce O r om ffic er Teach
  • 31. How to Share Your Story Teach RFB
  • 32. Tools That Teach After re Befo Barry Jenkins’ Story
  • 33. Create Your Own Sales Team • 10 tell 10 Show  what  you  DO
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  • 38. You Can’t Really Control What Others Say About You... BriTany  Spears,  Lindsay  Lohan,  Paris  Hilton
  • 39. You can only control what you do. What  can  you  do?
  • 41. #1  Posi(on  on  ALL  Major  Search  Engines
  • 42. #1  Posi(on  on  ALL  Major  Search  Engines
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  • 50. What  you  know Who  you  know Who  knows  you Listen Focus See Tell Teach Be  about  Something! Find  Your  Story. Be  Your  Brand. Tools Be  Your  Own  Brand  Manager. Not  so  hard
  • 54. WWW.MIKEWITTENSTEIN.COM Leave a card. Your Story Matters! How To Find, Control, and Amplify Your Story Get a handout. MIKE WITTENSTEIN Mike Wittenstein Speaks To and Consults with Organizations that Want to Create Memorable, Profitable Customer Experiences. To control your story, make lots of tools (web site, blog, bio, PowerPoint, business card, videos, etc.) so that At the September 15th meeting, you learned that wherever you appear on-line, the how people buy talent is changing; that your own same clues are discovered about you. Own your presence on-line. Use story becomes the essence of your brand and that www.qalias.com in conjunction with you are its brand manager. the usual tools, www.linkedin.com, www.facebook.com, and It’s not what you know or who you www.twitter.com. Don’t forget to know...it’s about who knows you! check yourself out at www.addictomatic.com to see how you’re doing. The core of your brand is your story. It’s what To amplify your story, create some makes you unique, memorable, and worth great tools your referral network can use to promote you. In professional meeting (to those who don’t know you yet). services, it’s always better to be introduced than to introduce yourself. To find your story, ask for testimonials Use your Reason for Being daily. Get a and get some friendly interviews. Listen video clip of you at your best then for the words others use to describe you share it widely. then start to use them yourself. The This is what it takes hardest and most important part of to make your brand nailing your story is to write it from your brand portable— audience’s perspective. and keep your future secure! Write a Reason for Being statement that identifies who you serve, what outcome you produce, and Want to Learn More About Delivering how you do it. It should be totally unambiguous. Great Customer Experiences? Call Mike to discuss your needs and his programs and consulting. Info and Bookings (866) 770-9830 | Mobile (404) 229-5809 | Mike@MikeWittenstein.com Thanks  +  Q&A
  • 55. Remember... No matter how much you try or how much you spend, your brand can’t be any better than what your clients experience.