Don\'t let your business go out of business losing your customers data!

1. THE IMPACT OF NETWORK AND OR SERVER
DOWNTIME
Posted on 08 March 2012.
A failure of a critical Microsoft Windows application can lead to two types of losses:
• Loss of the application service – the impact of downtime varies with the
application and the business. For example, for some businesses, email can
be an absolutely business-critical service that costs thousands of dollars a
minute when unavailable.
• Loss of data – the potential loss of data due to an outage can have
significant legal and financial impact, again depending on the specific type of
application.
In determining the impact of downtime, you must understand the cost to your
business in downtime per minute or hour. In some cases, you can determine a
quantifiable cost (orders not taken). Other, less direct costs may include loss of
reputation and customer churn.
The loss of production data can also be very costly, for a variety of reasons. In the
manufacturing environment, the loss of data could affect compliance with regulations,
leading to wasted product, fines, and potentially hazardous situations. For example, if
a pharmaceutical company that is manufacturing drugs does not show all of the
records of its collected data from the manufacturing process, the FDA could force the
company to throw away its entire batch of drugs. Because it is critical to know the
value for every variable when manufacturing drugs, the company could face fines for
not complying with FDA regulations.

2. Publicly-traded companies may need to ensure the integrity of financial data, while
financial institutions must adhere to SEC regulations for maintaining and protecting
data. For monitoring and control software, data loss and downtime interrupts your
ability to react to events, alarms, or changes that require immediate corrective action.
The bottom line is downtime is very expensive and preventing downtime is the most important
factor in any business operation.
Mike Rafferty Senior Account Manager Microtech-Tel 720-244-3884
mrafferty@microtech-tel.com "Your Path to the Cloud"—A secure way for companies to connect people & data,
improve storage capabilities, and control costs.

3. Back up & Recovery Solution
Click to edit Master title style
Click to edit Master subtitle style
7/19/2012 Course 2: Virtual Servers 1

4. Data is Everywhere!! The hard truths of business:
• Click to edit Master title style
Every company in business creates Data
• Every company in business moves Data
• Every company in business stores Data
• NOT everyto edit Master Data
Click company protects subtitle style
• NOT every company backs up Data
• NOT every company has a plan to restore their Data
7/19/2012 Course 2: Virtual Servers 2

5. Hardware or
Computer
Software
Leading Causes of Data Loss System Natural
Viruses
Corruption
Malfunction Disasters
7%
13%
44% 3%
Click to edit Master title style
Hardware or System Malfunction
Including:
- Electrical Failure
-Controller Failure
Human Error Including:
- Accidental Deletion
Click to edit Master subtitle style
- Trauma to the Server
(drop or fall) Human Error
33%
Software Corruption Including
- Failed Backups
7/19/2012 Course 2: Virtual Servers 3

6. Simple drive recovery can cost upwards of $7,500
and success is not guaranteed !!
Click to edit Master title style
Every week 140,000 hard drives crash in the United States. (Mozy)
In late 2011 a class action lawsuit for $4.9 billion was filed against the U.S. Defense
Department for “… the theft of a computer tape containing personal and sensitive health
information from the car of an employee…” – NextGov.
Click to edit Master subtitle style
“93% of businesses who lose their data for a 10 day period due to a disaster will file for
bankruptcy within one year”- (National Archives & Records Association).
7/19/2012 Course 2: Virtual Servers 4

7. Competitors:
And there are many more!
Click to edit Master title style
The Traditional Backup
Click to editDisaster Recovery Competitors
Other Master subtitle style
7/19/2012 Course 2: Virtual Servers 5

8. Traditional Back-up
Customer Scenario:
Click to edit Master title style
– Must Request Raw Data from
Makes Disaster
Recovery:
Provider (IT Dept./ Carbonite/PC
Backup, Etc.) 1. Time consuming,
– Must Reload System OS 2. Costly
– Must Rebuild File Structure
– Must Reload Specialty any Master subtitle style
Click to edit 3. Ineffective!!
Applications
– Must Migrate & Rebuild Onsite
Exchange Data (Emails)
– Repurchase Software License
– Repurchase Hardware (Server)
7/19/2012 Course 2: Virtual Servers 6

9. MTT Recovery Solution
Simplifies & Automates Recovery
Click to edit Master title style
• Returns all DATA Files (.Wrd, Xls.
PDF, JPEG, etc)
• Restores All System OS, Software
Keys and Specialty Applications
Hardware U
• Recovers Exchange (Email) and
Click to edit Master subtitle style
SQL
•Data (File Structure & Customer
Data)
Makes recovery: Rapid, Virtual Server Launch –within 1
hour you can login from any
Reliable, Manageable, &
remote PC and run your
Affordable
7/19/2012 business!!
Course 2: Virtual Servers 7

10. When Stacked Against the Competition….
Click to edit Master title style
Click to edit Master subtitle style
7/19/2012 Course 2: Virtual Servers 8

11. MTT’s BDR Solution
An On-Site Appliance will
Click to edit Master title style
be taking images of the
server every 60 minutes.
Their data is stored on
their server
Click to edit Master subtitle style
Your Customer’s The solution
synchronizes their data
Local Area
via SSL Encryption
Network
every evening and sends
the information to our
datacenter
7/19/2012 Course 2: Virtual Servers 9

12. Click to edit Master title style
Click to edit Master subtitle style
7/19/2012 Course 2: Virtual Servers 10

13. Backup and Disaster Recovery
Offer Your Customers
Click to edit Master title style
Peace of Mind
A Recovery Plan
Click to edit Master subtitle style
Operational Cost
7/19/2012 Course 2: Virtual Servers 11