Identifying Reasons People May Resist Your Team Work www.Create-Learning.com

1. Helping Teams Work 11 of 12
Identifying Reasons
People May Resist Your
Team Work
www.create-learning.com

2. Hello – I’m Mike Cardus of
Create-Learning Team
Building & Leadership.
An expert in creating &
sustaining high
performance teams.
www.create-learning.com

3. Do’s and Don’ts For Dealing With Resistance To Your Project
Identifying Reasons People May Resist Your Project
Recognizing Resistance To Your Team Project
Is Your Data Persuasive?
Influence Strategies
Dealing With Team Problems
Dealing With Difficult Team Members
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Conflict Management Approaches
Making Team Decision Through Consensus
Running the Team Meeting
Team Leaders’ Biggest Team Meeting Mistake
www.create-learning.com

4. Identifying Resistance to Your Team Work
The success of your team work and completion of team goals depends in
good part on cooperation from people on your team and across the larger
organization.
Taking some time to identify why they may resist your project can prove
useful.
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5. Understanding why people may resist your idea and
request for help can be useful. The next step is to find what
works and plan to meet the other person in cooperation.
You cannot change someone's resistance, you can only
change your approach.
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6. Have you considered these possible reasons for resistance?
 Satisfaction with the current
situation; lack of need to change
(process works fine, or current
methods will fix any problems).
 Belief that your idea or process is a
poor solution to the organization’s
problems.
 Concern with resources and time
required for the solutions.
 Fear of being viewed as
incompetent as result of data being
collected.
 Lack of information or
understanding.
 Perception that there’s nothing in it
for them.
 Fear of using data to make
changes.
 Perception that your idea or
process will take the
fun/creativity/heart out of the
work.
 Fear of loss of power or status due
to organization changes, process
focus, etc…
 Concern with no longer being the
“expert” …
 Mistrust or animosity based on
experience with previous team
efforts and changes.
 Change overload due to too many
organizational initiatives or no
sense how they all connect.
 Inertia, habit.
 Sense of being overwhelmed with
work and having to deal with your
team goals also.
 Discomfort with implying that
previous management didn’t do a
good job with the process.
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7. Image http://www.flickr.com/photos/jdhancock/4698871586/ www.create-learning.com

8. Example of Resistance and Reason
Resistance Behavior
Note – Attaching & Avoiding are from Video 10
During root-cause analysis, a process owner disputes the validity
of the data, claiming that you collected the wrong information
because you don’t know what you are doing (attacking) or that it
was an unusual month so the data is meaningless (avoiding).
A Possible Reason For The Behavior
The root cause is something the process owner now realizes he
should have addressed long ago, and he fears that acknowledging
it now might make him appear incompetent. Since he cannot
admit this, he instead attacks you or looks for ways to avoid the
issue.
A Warning
If you really don’t know what you’re doing or the data really is
from a non- representative month, then this may be common
sense rather than resistance!
www.create-learning.com

9. Do’s and Don’ts For Dealing With Resistance To Your Project
Identifying Reasons People May Resist Your Project
Recognizing Resistance To Your Team Project
Is Your Data Persuasive?
Influence Strategies
Dealing With Team Problems
Dealing With Difficult Team Members
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Conflict Management Approaches
Making Team Decision Through Consensus
Running the Team Meeting
Team Leaders’ Biggest Team Meeting Mistake
www.create-learning.com

10. Helping Teams Work 11 of 12
Identifying Reasons
People May Resist Your
Team Work
www.create-learning.com