Mais conteúdo relacionado Semelhante a Unwrapped - 7 Keys to Creating an Innovative Workplace Culture - Mike Brown, The Brainzooming Group (20) Unwrapped - 7 Keys to Creating an Innovative Workplace Culture - Mike Brown, The Brainzooming Group1. Creating an Innovative
Workplace Culture
Brainzooming™
Unwrapped –
Mike Brown
The Brainzooming Group
September 2014
@Brainzooming © Mike Brown, 2014
4. Is creating an innovative culture
Brainzooming™
@Brainzooming © Mike Brown, 2014
kind of a big deal?
What do you think?
6. “Creativity is the
most important leadership
quality, according to CEOs.”
Brainzooming™
@Brainzooming © Mike Brown, 2014
7. “Seventy-eight percent of
Millennials were strongly
influenced byhow innovative
a company was when deciding
if they wanted to work there.” ”
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The Deloitte Millennial Survey, 2014
@Brainzooming © Mike Brown, 2014
8. “Employing a worker in
a creative occupation is an
innovation input in a
similar manner to employing a
scientist.”
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The Creative Economy Report,
London School of Economics, 2008
@Brainzooming © Mike Brown, 2014
12. Able to create fundamental,
valuable improvements
compared to the status quo.
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@Brainzooming © Mike Brown, 2014
16. Mission Statement Brand Promise
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Core Purpose Vision Statement
@Brainzooming © Mike Brown, 2014
The reason
for existence
A bold promise
of the future
The best of
what is done now
The customer expectation
and experience
17. “We need to be more
innovative!”
Brainzooming™
@Brainzooming © Mike Brown, 2014
isn’t a BIG statement.
It’s another way of saying . . .
18. “Innovation is hard to
define, but
we’ll know it
when we see it.”
Brainzooming™
@Brainzooming © Mike Brown, 2014
21. Based on Existing Technology
for Trips to the “Grocery Store”
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A 50,250 lb. Mini-Van
http://www.tallgeorge.com/images/projectconstellation/2005-09-xx%20Launch%20Sequence%20(3).jpg
@Brainzooming © Mike Brown, 2014
22. “What are we trying
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The Basic Question
to achieve?”
@Brainzooming © Mike Brown, 2014
24. • Pick one of your big statements.
• Perform a quick assessment.
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Assessing Your Big Statement
@Brainzooming © Mike Brown, 2014
26. Brainzooming™
Next Steps
@Brainzooming © Mike Brown, 2014
• Tally your score.
• Where are you?
• What are the biggest strengths?
• What are the next opportunities?
32. Brainzooming™
“You can’t just ask
customers what they
want and then try to
give that to them.
By the time you get it
built, they’ll want
something new.”
– Steve Jobs
@Brainzooming © Mike Brown, 2014
33. How can you turn a large gathering into a
Expand the concepts with new ideas
All in 45 minutes at the end of 3 active days
Brainzooming™
massive focus group?
120 People
40+ concepts to gain reactions
@Brainzooming © Mike Brown, 2014
34. How can you turn a large gathering into a
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massive focus group?
@Brainzooming © Mike Brown, 2014
35. How can you turn a large gathering into a
Brainzooming™
massive focus group?
@Brainzooming © Mike Brown, 2014
37. • Quickly note a “go-to” person for
each perspective.
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Who completes your team?
@Brainzooming © Mike Brown, 2014
38. Brainzooming™
Next Steps
@Brainzooming © Mike Brown, 2014
• Review the names.
• Any apparent gaps?
• How broad is your team?
• Can you broaden the team’s diversity?
42. Brainzooming™
Value Signal
Little or No Value Created
Close to Adding Value
Create Incredible Value
@Brainzooming © Mike Brown, 2014
Stop sign with a
post it on it
49. • Ideas (of any type)
• Challenges and opportunities
• Customer requests
• Problems
• Workarounds
• Fixes
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Ask for . . .
@Brainzooming © Mike Brown, 2014
50. • Enough detail to take a next step
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@Brainzooming © Mike Brown, 2014
• What’s been tried?
• What to watch out for?
• A name to follow up
52. Brainzooming™
@Brainzooming © Mike Brown, 2014
“It's hard for corporations
to understand that
creativity is not just
about succeeding. It's
about experimenting
and discovering.”
- Gordon Mackenzie
“Creative Paradox”
53. Brainzooming™
Creating Change
Experiment Transform
@Brainzooming © Mike Brown, 2014
Incremental
Modifications
Create a
Burning
Platform
Frustration
with the
Status Quo
Perceived Need for Dramatically
Different Results
High
Low
Low High
http://ow.ly/ndToa
58. How are you at encouraging change?
• Stating objectives without detailing the answers
• Challenging the status quo
• Cultivating diversity
• Asking rich questions
• Encouraging contradictory views
• Letting leaders be owners
• Listening to ideas with timely responses
• Speaking now and forever holding your peace
• Deciding once, not multiple times
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@Brainzooming © Mike Brown, 2014
59. • Are you universally strong or weak?
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Next Steps
@Brainzooming © Mike Brown, 2014
• Where are the challenges?
• Where have you made changes and seen
successes?
61. Brainzooming™
“ . . . by pitting multiple scenarios
of the future against one
another and leaving many
different doors open,
you can prepare yourself for a
future that is inherently
unpredictable.
Brainstorming pays off.
And the more possibilities you
can entertain, the less likely
you are to be blindsided.”
- August 30, 1999
@Brainzooming © Mike Brown, 2014
http://ow.ly/ndHCK
63. Brainzooming™
Different Views
@Brainzooming © Mike Brown, 2014
• Move Further Away
• Look Closer
• Look from a Different Height
• Look from a Different Perspective
65. Brainzooming™
Narrowing Broadening Modifying
@Brainzooming © Mike Brown, 2014
• Focused
• Niche
• Repurpose
• Simplify
• Streamline
• Re-use
• Combine
• Integrate
• Historical
• Aggregate
• Complementary
• Broaden
• Diversify
• Greater
Sophistication
• Improve
• More Robust
• Variability
• Leapfrog
• Extreme
• Destabilize
• Off Target
• Contrary
• User involvement
• Shift
66. Brainzooming™
What’s It Like?
@Brainzooming © Mike Brown, 2014
Your
Situation
Another
~ Situation
Fixing things
Take care of customers
Employ people
Learning takes place
Make money
67. • Describe an issue or opportunity.
• Generalize it and identify a
comparable situation.
• How would another organization
address it?
Brainzooming™
What’s It Like?
@Brainzooming © Mike Brown, 2014
71. Strategic Impact
Creating vital change
to meaningfully propel
an organization forward.
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@Brainzooming © Mike Brown, 2014
74. Brainzooming™
Prioritizing Ideas
Tactics Just Do It!
Why Bother? Future Advantage
@Brainzooming © Mike Brown, 2014
Difficulty to
Implement
Expected Impact
Simple
Complex
Evolutionary Revolutionary
http://ow.ly/ndToa
75. Brainzooming™
Pushing for Change
How can we give
the idea more of
an edge?
@Brainzooming © Mike Brown, 2014
Why is this?
Could there be
long-term
potential?
What change
could move it up
and to the left?
Difficulty to
Implement
Comfort with the Idea
Simple
Complex
Low High
http://ow.ly/ndToa
78. Brainzooming™
A Metrics Menu
Quantitative Qualitative
@Brainzooming © Mike Brown, 2014
Culture # participants
% trained
Participant stories
Buzz
Process # ideas in development
Pipeline ratios
# Patents
Learnings
Prototypes
Returns ROI
% Sales
Success stories
Learnings
80. Brainzooming™
When New and Innovative
Becomes Status Quo
@Brainzooming © Mike Brown, 2014
• Is a prior innovation . . .
– Still linked to something important?
– Failing to deliver maximum value or
performance?
– Already matched by competitors?
– So old no one remembers before it happened?
82. • Our core purpose, values, and/or vision
• The brand, its representation, or promise
• Key audiences - broadly and/or directly
• Our ability to attract customers and prospects
• Potential dissatisfaction of customers and prospects
• Our financial prospects
• Resources / raw materials in dramatic ways
• The organizational structure or alignment
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How will this impact . . . ?
@Brainzooming © Mike Brown, 2014
85. •Plus
•Minus
• Interesting
•Recommendation
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PMIR
@Brainzooming © Mike Brown, 2014
89. “I developed the practice of writing notes to
our employees. Over 10 years, it amounted to
more than 30,000 notes, and we had only 20,000
employees. Wherever I’d go in the world, in employee cubicles
you’d find my handwritten notes
posted on their bulletin boards.”
Brainzooming™
- Douglas Conant
Former CEO of Campbell’s Soup
@Brainzooming © Mike Brown, 2014
91. An Innovative Workplace Culture
• Provides Direction
• Invites Broad Participation
• Meaningfully Engages and Involves
• Encourages Change
• Pursues Smart Possibilities
• Stays Agile
• Celebrates Progress and Success
Brainzooming™
@Brainzooming © Mike Brown, 2014