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Working on Knowledge
Management in a Project and
  Programme Environment
Hello   This is my
          story
Projects                       Programmes




                                                   Did something
Success              Frustration   Encouragement     different
Success
Nine Modules
Project Management       Knowledge Management        CRM   File
Pre- engagement                                       X
Enquires and leads       LA Briefing Pack             X    X
Proposals                Knowledge Bank               X    X
                         (Proposals)
Start up                                              X
Delivery                 Knowledge Bank               X    X
                         (Presentations / Reports)
Complete and closure                                  X
Capturing learning       After Action Review          X    X
Sharing learning         Team Meeting                 X    X
Post-engagement                                       X
Projects
"Every time we do something again, we should do it better than the last time"


1   Proposal     Delivery     Presentation      Delivery       Report           AAR




2   Proposal   Delivery     Presentation     Delivery       Report      Extra   AAR




3   Proposal
               Delivery      Presentation    Delivery      Report    Extra       AAR
Frustration
IDeA Quality Projects
 Communication     Web




         Events   Design
I   Q   P
Encouragement
Planning Cards
  Planning cards provide a quick
  and effective way to plan projects
  and activities, allowing the
  prompt identification of
  knowledge and information
  needs. They also assist in
  allocating resources and
  delegating responsibilities.
Did something different




 Communities of Practice
Group
                   Brought
  of
                   together
People


To solve common problems
and share common interests
Programmes –
                              LA’s, Government,
                              Fire, Police, PCT’s
               Programmes –     & Third Sector
                   LA’s
Project – LA
Organisation Benefits
•Value through saving time
•Innovations
•Sharing Good Practice /
 avoiding duplication of work
•Carbon Footprint reduction
•Keep up to date with current thinking
•Developing ideas
•Induction to new roles /
 staff development
•Relationship building
Michael Norton
Local Government Association
 michael.norton@local.gov.uk
      http://www.local.gov.uk/

  https://knowledgehub.local.gov.uk/

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Working on Knowledge Management in a Project and Programme Environment

  • 1. Working on Knowledge Management in a Project and Programme Environment
  • 2. Hello This is my story
  • 3. Projects Programmes Did something Success Frustration Encouragement different
  • 5. Nine Modules Project Management Knowledge Management CRM File Pre- engagement X Enquires and leads LA Briefing Pack X X Proposals Knowledge Bank X X (Proposals) Start up X Delivery Knowledge Bank X X (Presentations / Reports) Complete and closure X Capturing learning After Action Review X X Sharing learning Team Meeting X X Post-engagement X
  • 6. Projects "Every time we do something again, we should do it better than the last time" 1 Proposal Delivery Presentation Delivery Report AAR 2 Proposal Delivery Presentation Delivery Report Extra AAR 3 Proposal Delivery Presentation Delivery Report Extra AAR
  • 8. IDeA Quality Projects Communication Web Events Design
  • 9. I Q P
  • 11. Planning Cards Planning cards provide a quick and effective way to plan projects and activities, allowing the prompt identification of knowledge and information needs. They also assist in allocating resources and delegating responsibilities.
  • 12.
  • 13. Did something different Communities of Practice
  • 14. Group Brought of together People To solve common problems and share common interests
  • 15. Programmes – LA’s, Government, Fire, Police, PCT’s Programmes – & Third Sector LA’s Project – LA
  • 16. Organisation Benefits •Value through saving time •Innovations •Sharing Good Practice / avoiding duplication of work •Carbon Footprint reduction •Keep up to date with current thinking •Developing ideas •Induction to new roles / staff development •Relationship building
  • 17. Michael Norton Local Government Association michael.norton@local.gov.uk http://www.local.gov.uk/ https://knowledgehub.local.gov.uk/