The document discusses the differences between streets and roads. Streets are designed to serve both movement and place functions by providing access to buildings and public spaces, while roads mainly focus on accommodating motor traffic movement. Successful street design requires balancing both movement and place priorities. The document then outlines five steps for improving streets: tidy up, de-clutter, relocate/merge functions, rethink traffic management, and re-create the street. It provides case studies demonstrating the application of these steps in Bexley Heath, London, Ashford, Kent, and Poynton Town Centre.