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Getting down to details
Michael Fortune
Library RFID Ltd
Some key areas to consider
•   Integration
•   Hardware
•   Smartcards
•   Payments
•   Security
•   Remote Management
Integration
• 99.99% of library RFID applications are linked
  to the LMS
• The means by which this link is made – and the
  level of service that can be supported – may
  vary between one LMS and another.
• This is a developing area so a quick detour may
  be helpful…
Communication - SIP
• Standard Interchange Protocol is the most basic
  level of integration available
• Developed by 3M® corporation to support self-
  service long before RFID appeared.
• Versions supported by LMS providers vary.
• Levels of service that can be provided by your
  RFID supplier will vary accordingly.
Communication - BLCF
• Book Industry Communication Library
  Communications Framework (phew!)
• Developed in the UK to improve and enhance
  RFID/LMS integration
• Defines data pairings and values – does NOT
  prescribe means of data exchange
• Being used to develop new functionality using web
  services, APIs…more later
…and so back to Integration
• Find out what your LMS provider supports
• Don’t specify levels of service that rely on
  integration that your LMS provider doesn’t
  provide
• Ask for statements from both RFID and LMS
  suppliers on their strategy for integration.
• Be cautious of RFID and LMS providers that use
  bilateral proprietary solutions to deliver new
  functionality.
Hardware
• Support for the UK Data Model gives you more
  choice in selecting hardware.
• Be specific about the needs of your library.
• Consider:
 ▫ Stock – e.g. teaching materials, oversize items
 ▫ Borrower identification - cards, retinal
   scan, fingerprint recognition etc.
 ▫ Hand held devices – ease of use (for humans and
   computers!)
 ▫ Any special requirements
   (displays, shelving, accessions, sorti
   ng etc.)
Smartcards/Smartphones
• Be cautious! - Keep up with developments – this is
  currently the fastest growing/changing sector.
• Don’t assume smartcard/phone suppliers know all the
  answers! Many have no knowledge of how libraries
  work.
• If borrower interaction with the LMS is likely
  to be affected by the introduction
  of smartcard or phone applications
  check if your RFID supplier will
  still be able to supply services.
• Consider privacy issues and
  interoperability with other
  libraries/services.
Payments
• If you require payment options specify your
  requirements in some detail.
• Consider:
 ▫ Separate or attached (or optional) payment units
 ▫ Receipt printing (wording, language, messaging)
 ▫ Support for credit & debit/chip and pin/RFID
   swipe cards etc.
 ▫ Cash handling characteristics
    – (e.g. recycling)
Security – items
• There are two main types of RFID security in
  use:- EAS and AFI
• EAS is an “on-off” solution (like tattle tape but
  using data not magnetism)
• AFI allows greater sophistication (library books
  won’t set off alarms in supermarkets)
• If you want AFI – ask for it.
Security – detection
• Security “gates” come in many different styles
  and with different characteristics.
• Variables you might specify include:
 ▫   Reading in two or three planes
 ▫   Reporting details of illegal items passing the gates
 ▫   Distance between gates
 ▫   Aesthetics
• Specify any known local environmental issues
  that could affect performance – but request site
  survey as basis for performance guarantee.
Remote Management
• A new area – introduced as guide was written.
• Managing devices over the web/network is
  becoming more popular.
• Functionality varies between suppliers.
• Guidelines need revision to take account of
  changes.
Thank You!
Mick Fortune
Library RFID Ltd
www.libraryrfid.co.uk
mick@libraryrfid.co.uk

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Getting Down to Details of Library RFID Integration

  • 1. Getting down to details Michael Fortune Library RFID Ltd
  • 2. Some key areas to consider • Integration • Hardware • Smartcards • Payments • Security • Remote Management
  • 3. Integration • 99.99% of library RFID applications are linked to the LMS • The means by which this link is made – and the level of service that can be supported – may vary between one LMS and another. • This is a developing area so a quick detour may be helpful…
  • 4. Communication - SIP • Standard Interchange Protocol is the most basic level of integration available • Developed by 3M® corporation to support self- service long before RFID appeared. • Versions supported by LMS providers vary. • Levels of service that can be provided by your RFID supplier will vary accordingly.
  • 5. Communication - BLCF • Book Industry Communication Library Communications Framework (phew!) • Developed in the UK to improve and enhance RFID/LMS integration • Defines data pairings and values – does NOT prescribe means of data exchange • Being used to develop new functionality using web services, APIs…more later
  • 6. …and so back to Integration • Find out what your LMS provider supports • Don’t specify levels of service that rely on integration that your LMS provider doesn’t provide • Ask for statements from both RFID and LMS suppliers on their strategy for integration. • Be cautious of RFID and LMS providers that use bilateral proprietary solutions to deliver new functionality.
  • 7. Hardware • Support for the UK Data Model gives you more choice in selecting hardware. • Be specific about the needs of your library. • Consider: ▫ Stock – e.g. teaching materials, oversize items ▫ Borrower identification - cards, retinal scan, fingerprint recognition etc. ▫ Hand held devices – ease of use (for humans and computers!) ▫ Any special requirements (displays, shelving, accessions, sorti ng etc.)
  • 8. Smartcards/Smartphones • Be cautious! - Keep up with developments – this is currently the fastest growing/changing sector. • Don’t assume smartcard/phone suppliers know all the answers! Many have no knowledge of how libraries work. • If borrower interaction with the LMS is likely to be affected by the introduction of smartcard or phone applications check if your RFID supplier will still be able to supply services. • Consider privacy issues and interoperability with other libraries/services.
  • 9. Payments • If you require payment options specify your requirements in some detail. • Consider: ▫ Separate or attached (or optional) payment units ▫ Receipt printing (wording, language, messaging) ▫ Support for credit & debit/chip and pin/RFID swipe cards etc. ▫ Cash handling characteristics – (e.g. recycling)
  • 10. Security – items • There are two main types of RFID security in use:- EAS and AFI • EAS is an “on-off” solution (like tattle tape but using data not magnetism) • AFI allows greater sophistication (library books won’t set off alarms in supermarkets) • If you want AFI – ask for it.
  • 11. Security – detection • Security “gates” come in many different styles and with different characteristics. • Variables you might specify include: ▫ Reading in two or three planes ▫ Reporting details of illegal items passing the gates ▫ Distance between gates ▫ Aesthetics • Specify any known local environmental issues that could affect performance – but request site survey as basis for performance guarantee.
  • 12. Remote Management • A new area – introduced as guide was written. • Managing devices over the web/network is becoming more popular. • Functionality varies between suppliers. • Guidelines need revision to take account of changes.
  • 13. Thank You! Mick Fortune Library RFID Ltd www.libraryrfid.co.uk mick@libraryrfid.co.uk

Notas do Editor

  1. Want to talk about some areas where you will need to think a bit more about the precise needs of your library
  2. Exceptions include the Vatican library.
  3. A valiant old warhorse whose time is almost done
  4. APIs and web services being used in preference to SIP – BLCF seeks to document and bring order to values and elements – not to prescribe the means to be used.
  5. There are 3 people in this relationship…you, your RFID company and your LMS provider
  6. Most suppliers will support most devices – don’t make assumptions (either way) – ask!
  7. Not all suppliers can print in different languages - despite displaying them.
  8. Guidelines are being updated to include more information about this.