The document discusses how social media can be used by workforce investment boards (WIBs) and one-stop centers. It notes that most customers are now online using social media platforms. It provides statistics showing employers and businesses are increasingly using social media for recruiting and customer service. Finally, it outlines several social media platforms and tools - such as Facebook, Twitter, blogs, and Google tools - that WIBs and one-stop centers can use to connect with customers, share information, and facilitate collaboration and communication.

1. Social Media for WIBs & One Stops Presented by Michele Martin

2. Is this how you feel about social media?

7. Why Social Media?

8. REASON 1: That’s where your customers are.

9. Who’s Online?

11. Employers are using social media to recruit

15. Small Business Usage

16. REASON 2: You can do more with less.

23. Use a blog to share longer “How to” articles, Replace a newsletter

27. Use Twitter to share links, give tips/advice, Provide info on upcoming events or job leads

30. http://www.twitjobsearch.com/

41. Use a wiki for online handouts, policies & procedures And to share frequently used documents/forms

42. A Youth Virtual Career Fair http://sepacareerfair2010.wikispaces.com/

43. Presentation Pages

55. Google Alerts

57. Job Search Calendar