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Dalle recensioni alle persone
L'influenza della rete sociale sulla reputazione digitale




Michele Aggiato - Country Manager Italia Zoover

www.zoover.it | maggiato@gmail.com | @micheleaggiato
GUERRA AI SITI DI RECENSIONE ...




www.zoover.it | maggiato@gmail.com | @micheleaggiato
PARLANO COMUNQUE (E OVUNQUE)




www.zoover.it | maggiato@gmail.com | @micheleaggiato
www.zoover.it | maggiato@gmail.com | @micheleaggiato
LA DECISIONE ALL'ACQUISTO ...
E' influenzata dalla Social Proof - ovvero il
parere di altre persone che consideriamo affini    e dall' Autorevolezza della fonte




       www.zoover.it | maggiato@gmail.com | @micheleaggiato
www.zoover.it | maggiato@gmail.com | @micheleaggiato
The Power Of Customer Reviews




www.zoover.it | maggiato@gmail.com | @micheleaggiato
The Power Of Customer Reviews




www.zoover.it | maggiato@gmail.com | @micheleaggiato
www.zoover.it | maggiato@gmail.com | @micheleaggiato
10%
                                                  CREANO, COMMENTANO,
                                                      CONDIVIDONO




                                                       90%
                                                      CONSUMANO
                                                PRIMARIAMENTE CONTENUTI




www.zoover.it | maggiato@gmail.com | @micheleaggiato
www.zoover.it | maggiato@gmail.com | @micheleaggiato
CASE HISTORY ZOOVER




www.zoover.it | maggiato@gmail.com | @micheleaggiato
BLOG


332 post          1.235 commenti                   Fb ROE 0,14%




www.zoover.it | maggiato@gmail.com | @micheleaggiato
Parla come mangi




www.zoover.it | maggiato@gmail.com | @micheleaggiato
Brands can't talk...
                                                       I CAN.




www.zoover.it | maggiato@gmail.com | @micheleaggiato
www.zoover.it | maggiato@gmail.com | @micheleaggiato
I NUMERI DELLA

                   UNIQUE REACH            EXPOSURE
      31/05/2011   5997                       38666
      15/06/2011   6011                       49546
      22/06/2011   5341                       76371
      28/06/2011   7211                       78214
      06/07/2011   6014                       35257
      13/07/2011   5680                       67262
      20/07/2011   9301                       55724
      26/07/2011   15643                      187684
      04/08/2011   7547                       68537
      10/08/2011   5327                       27743
      31/08/2011   8209                       55587
      07/09/2011   6539                       57772
      14/09/2011   4636                       26454
      21/09/2011   6426                       44845


www.zoover.it | maggiato@gmail.com | @micheleaggiato
#MEGLIOSAPERLOPRIMA


      Giuseppe T
      @eurotrip

      A Dublino il Doner Kebab è caro
      arrabbiato 7€ #sapevatelo
      #megliosaperloprima
      10:05 - 12 Mar 12 via HootSuite · Incorpora questo Tweet




www.zoover.it | maggiato@gmail.com | @micheleaggiato
#MEGLIOSAPERLOPRIMA



                  17,600 people reached
                  Exposure 130,329 impressions
                  Activity 226 tweets
                  Contributors 75 users




www.zoover.it | maggiato@gmail.com | @micheleaggiato
CASE HISTORY TBE 2012




www.zoover.it | maggiato@gmail.com | @micheleaggiato
ALTRE CASE HISTORY

             Umbria On the Blog

             Wellness Blogtrip Vita Nova Hotels

             Expedia Blogger Day

             Tuscany like a local

             Elba Uva a Capoliveri

             BlogVille Project


www.zoover.it | maggiato@gmail.com | @micheleaggiato
GRAZIE!




            about.me/micheleaggiato




www.zoover.it | maggiato@gmail.com | @micheleaggiato

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Dalle recensioni alle persone - mib, trieste

  • 1. Dalle recensioni alle persone L'influenza della rete sociale sulla reputazione digitale Michele Aggiato - Country Manager Italia Zoover www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 2. GUERRA AI SITI DI RECENSIONE ... www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 3. PARLANO COMUNQUE (E OVUNQUE) www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 5. LA DECISIONE ALL'ACQUISTO ... E' influenzata dalla Social Proof - ovvero il parere di altre persone che consideriamo affini e dall' Autorevolezza della fonte www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 7. The Power Of Customer Reviews www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 8. The Power Of Customer Reviews www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 10. 10% CREANO, COMMENTANO, CONDIVIDONO 90% CONSUMANO PRIMARIAMENTE CONTENUTI www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 12. CASE HISTORY ZOOVER www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 13. BLOG 332 post 1.235 commenti Fb ROE 0,14% www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 14. Parla come mangi www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 15. Brands can't talk... I CAN. www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 17. I NUMERI DELLA UNIQUE REACH EXPOSURE 31/05/2011 5997 38666 15/06/2011 6011 49546 22/06/2011 5341 76371 28/06/2011 7211 78214 06/07/2011 6014 35257 13/07/2011 5680 67262 20/07/2011 9301 55724 26/07/2011 15643 187684 04/08/2011 7547 68537 10/08/2011 5327 27743 31/08/2011 8209 55587 07/09/2011 6539 57772 14/09/2011 4636 26454 21/09/2011 6426 44845 www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 18. #MEGLIOSAPERLOPRIMA Giuseppe T @eurotrip A Dublino il Doner Kebab è caro arrabbiato 7€ #sapevatelo #megliosaperloprima 10:05 - 12 Mar 12 via HootSuite · Incorpora questo Tweet www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 19. #MEGLIOSAPERLOPRIMA 17,600 people reached Exposure 130,329 impressions Activity 226 tweets Contributors 75 users www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 20. CASE HISTORY TBE 2012 www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 21. ALTRE CASE HISTORY Umbria On the Blog Wellness Blogtrip Vita Nova Hotels Expedia Blogger Day Tuscany like a local Elba Uva a Capoliveri BlogVille Project www.zoover.it | maggiato@gmail.com | @micheleaggiato
  • 22. GRAZIE! about.me/micheleaggiato www.zoover.it | maggiato@gmail.com | @micheleaggiato