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CPDA
Product Lifecycle Management




                    September 23rd, 2009
                   Keynote Speaker:
                    Dr. Hossein Nivi
PLM Conference | September 23rd, 2009
CPDA
Product Lifecycle Management




                    September 23rd, 2009
                   Keynote Speaker:
                    Dr. Hossein Nivi
Keynote Speaker: Dr. Hossein Nivi
PLM Conference | September 23rd, 2009
Keynote Speaker: Dr. Hossein Nivi
Definition of Insanity?


 Doing the same thing over

and over again yet expecting

      different results.
Challenge of
        Effective
   Corporate Education

 Translating Knowledge into
Sustainable Business Results
        Dr. Hossein Nivi
Effectiveness Must be Learned

Intelligence, Imagination, and
Knowledge are essential resources, but
only EFFECTIVENESS converts them into
results. By themselves, they only set
limits to what can be attained.
                          Peter Drucker
Traditional Training Model

          Teach


          Learn


           Do
Knowledge to Sustainable
                                        Business Results
Knowledge


       Teaching

                  Learning


                      Actionable Item


                                         Apply

                                                  Reward &
                                                 Recognition
                                                               Replication
                             Wasted Effort
                                                                             Business
                                                                              Results
Failure Modes of Traditional Model

Teach to Learn:
• Failure Mode: Learner not taught the
  information at the correct point in time.
• Effect: Learner has forgotten the information by
  the time they need it.
• Cause: Learner does not know or is not able to
  take the training at the optimal time.
Failure Modes of Traditional Model

Learn To Actionable Item:
• Failure Mode: Unable to translate learning to
  real world application
• Effect: Wasted money, no progress, frustrated
  learner
• Causes: Learner doesn’t have needed
  experience, taught poorly, or lessons too
  narrowly defined
THE PROBLEM

                                           Knowledge to Sustainable
Knowledge
                                           Business Results

       Teaching

                  Learning


                      Actionable Item


                                        Apply

                                                 Reward &
                                                Recognition
                                                              Replication
                                         Wasted
                                         Effort                             Business
                                                                             Results
Knowledge to Sustainable
                                             Business Results



Knowledge              Learning Actionable
            Teaching
                                Item




                                             Apply


New learning model
combines multiple                                     Reward &
process steps …                                      Recognition
                                                               Replication
                       …allowing for better system results
                                                                        Sustainable
                                                                         Business
                                                                          Results
Knowledge to Sustainable
                                             Business Results



Knowledge              Learning Actionable
            Teaching
                                Item


                               FLIGHT        Apply


New learning model
                             SIMULATOR
combines multiple                                     Reward &
process steps …                                      Recognition
                                                               Replication
                       …allowing for better system results
                                                                        Sustainable
                                                                         Business
                                                                          Results
Accelerated Experience

                     Class
                    Learning


 Team
                                      Work
 Action        Learn / change
                                    Simulator
Planning
                Repeated Cycle



                     Debrief
Accelerated Experience

                     Class
                    Learning


 Team
                                      Work
 Action        Learn / change
                                    Simulator
Planning
                Repeated Cycle



                     Debrief
Accelerated Experience

                     Class
                    Learning


 Team
                                      Work
 Action        Learn / change
                                    Simulator
Planning
                Repeated Cycle



                     Debrief
Effectiveness
 Class
Learning   RESULTS


                                      Traditional Learning

                                     Time
Class
                 Learning                                         Experiential Learning




                                                 Effectiveness
 Team                        Work
Practice   Learn / change   Practice   RESULTS
 Field                       Field



                  Debrief
                  Action
                  Review
                                                                 Time
Effectiveness
                  Class
                 Learning              RESULTS


                                                                  Traditional Learning

                                                                 Time




                  Class
                 Learning                                         Experiential Learning




                                                 Effectiveness
 Team                        Work
Practice   Learn / change   Practice   RESULTS
 Field                       Field



                  Debrief
                  Action
                  Review
                                                                 Time
“Knowledge is perishable… but practice turns
       knowledge into experience.
   Experience has a very long shelf life.”
Pendaran’s Systemic Approach to Business Results




Pendaran’s Systemic Approach to Business Results
HOW
        Accelerated Experience



                WHAT
   Systems Thinking as the context
        Lean as the content



                 WHY
It’s time to focus on the business results
Let’s break the cycle of insanity
Dr. Hossein Nivi
nivi@pendaran.com
www.pendaran.com

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How to make corporate training effective

  • 1. CPDA Product Lifecycle Management September 23rd, 2009 Keynote Speaker: Dr. Hossein Nivi
  • 2. PLM Conference | September 23rd, 2009
  • 3. CPDA Product Lifecycle Management September 23rd, 2009 Keynote Speaker: Dr. Hossein Nivi
  • 4. Keynote Speaker: Dr. Hossein Nivi
  • 5. PLM Conference | September 23rd, 2009
  • 6. Keynote Speaker: Dr. Hossein Nivi
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Definition of Insanity? Doing the same thing over and over again yet expecting different results.
  • 18. Challenge of Effective Corporate Education Translating Knowledge into Sustainable Business Results Dr. Hossein Nivi
  • 19. Effectiveness Must be Learned Intelligence, Imagination, and Knowledge are essential resources, but only EFFECTIVENESS converts them into results. By themselves, they only set limits to what can be attained. Peter Drucker
  • 20. Traditional Training Model Teach Learn Do
  • 21. Knowledge to Sustainable Business Results Knowledge Teaching Learning Actionable Item Apply Reward & Recognition Replication Wasted Effort Business Results
  • 22.
  • 23. Failure Modes of Traditional Model Teach to Learn: • Failure Mode: Learner not taught the information at the correct point in time. • Effect: Learner has forgotten the information by the time they need it. • Cause: Learner does not know or is not able to take the training at the optimal time.
  • 24. Failure Modes of Traditional Model Learn To Actionable Item: • Failure Mode: Unable to translate learning to real world application • Effect: Wasted money, no progress, frustrated learner • Causes: Learner doesn’t have needed experience, taught poorly, or lessons too narrowly defined
  • 25. THE PROBLEM Knowledge to Sustainable Knowledge Business Results Teaching Learning Actionable Item Apply Reward & Recognition Replication Wasted Effort Business Results
  • 26. Knowledge to Sustainable Business Results Knowledge Learning Actionable Teaching Item Apply New learning model combines multiple Reward & process steps … Recognition Replication …allowing for better system results Sustainable Business Results
  • 27. Knowledge to Sustainable Business Results Knowledge Learning Actionable Teaching Item FLIGHT Apply New learning model SIMULATOR combines multiple Reward & process steps … Recognition Replication …allowing for better system results Sustainable Business Results
  • 28.
  • 29. Accelerated Experience Class Learning Team Work Action Learn / change Simulator Planning Repeated Cycle Debrief
  • 30. Accelerated Experience Class Learning Team Work Action Learn / change Simulator Planning Repeated Cycle Debrief
  • 31. Accelerated Experience Class Learning Team Work Action Learn / change Simulator Planning Repeated Cycle Debrief
  • 32. Effectiveness Class Learning RESULTS Traditional Learning Time
  • 33. Class Learning Experiential Learning Effectiveness Team Work Practice Learn / change Practice RESULTS Field Field Debrief Action Review Time
  • 34. Effectiveness Class Learning RESULTS Traditional Learning Time Class Learning Experiential Learning Effectiveness Team Work Practice Learn / change Practice RESULTS Field Field Debrief Action Review Time
  • 35. “Knowledge is perishable… but practice turns knowledge into experience. Experience has a very long shelf life.”
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44. Pendaran’s Systemic Approach to Business Results Pendaran’s Systemic Approach to Business Results
  • 45. HOW Accelerated Experience WHAT Systems Thinking as the context Lean as the content WHY It’s time to focus on the business results
  • 46. Let’s break the cycle of insanity
  • 47.