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Campus Change Agent
Building a Campus Web Community Where There Isn’t One



                          Matt Herzberger
               Florida International University (FIU)
About me
 Currently – Director of Web Communications (aka the
  man, aka police, started web group from central team)
      A&M story about Marcomm


 Previously – Web Coordinator for various colleges with
  and without central web leadership (aka hater of the
  man, helped found grassroots web group due to no
  central unit)


 Way back – Departmental web designer with no central
  web leadership (aka bigger hater of the man, member of
  campus web group)


 Prehistoric – Designer for a higher ed web agency (aka
  evil vendor person, saw the dysfunction from outside)
My Job
 “Better web on campus“
Or even better…“Be crazy and relentless about making the
                 web better.” - @dylan
Impossible challenge
Golden Rule / Karma
     Open source ethos
Where to start
                     Responsive web design

 Here today (say hi to the person next to you)
 Nationwide - EDUniverse, eduStyle, BlogHighEd, uwebd, EDU
   checkup, HigherEdLive HigherEdExperts, etc

 Regionally/Locally – HighEdWeb regional, Skype meetups
 Your Campus – Campus Uweb, Coffee, Lunch
 Other Universities – Campus web team blogs list http://go.fiu.edu/f04
 Don’t Only Think Higher Ed - look outside to local tech and
  startup communities – Refresh
   cities, Barcamps, CoWorking, Social Media Clubs, Ad
   Fed, IABC, Wordpress groups, Drupal meetups, etc.
From scratch
  Reach out get the lay of the land.
    Meet web people on campus.
Listen to the established community.
Coordinate on how to work together.
Challenges
Decentralized. No central leadership. No cohesion. Geography.
   No time. Shyness/Introversion. Boss not allowing time.
              Saboteurs. Buying into great good.
Solo Approach
                               Higher Ed Solo
                    Use your vendors as team members.
Get the right people in the room and make them responsible for their parts.
              It can be very rewarding - you get the full praise.
Team Approach
Code repositories and sharing. Demo days.
         Weekly team meetings.
 Cross-training and shared responsibility.
    Try to form positive team culture.
Sharing
  Costs
Resources
  Code
Knowledge
Policies
Collaborative Creation
Inclusive and Enabling
Collective Reasoning AKA Governance
          Hippos – advising leadership
           Combined goals and vision
            Managing up and down
          Manufacture cultural change
Jobs
      Student-to-Staff
Advancement around campus
    Recommendations
Bridging Gaps
IT working with Marketing
Faculty working with Staff
Open Tools / Open Data
API, web services, open source, no data silos
Professional Dev
                   Make it engaging and worthwhile
One of the few times these people will be in the same room at the same
                                 time
                          Teaching moments
Unified Outcomes
    Central calendar
    Central templates
    Unified branding
Work in Progress
   This had no end game
 Sorry the animated gif didn’t work
Make meaningful relationships
in the end…
You get out what you put in, so start putting in work
Thanks! Questions?


 Matt Herzberger
     Twitter @mherzber
    http://webcomm.fiu.edu
      mherzber@fiu.edu

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Campus change agent - building a campus web community where there is none

  • 1. Campus Change Agent Building a Campus Web Community Where There Isn’t One Matt Herzberger Florida International University (FIU)
  • 2. About me  Currently – Director of Web Communications (aka the man, aka police, started web group from central team)  A&M story about Marcomm  Previously – Web Coordinator for various colleges with and without central web leadership (aka hater of the man, helped found grassroots web group due to no central unit)  Way back – Departmental web designer with no central web leadership (aka bigger hater of the man, member of campus web group)  Prehistoric – Designer for a higher ed web agency (aka evil vendor person, saw the dysfunction from outside)
  • 3. My Job “Better web on campus“ Or even better…“Be crazy and relentless about making the web better.” - @dylan
  • 5. Golden Rule / Karma Open source ethos
  • 6. Where to start Responsive web design  Here today (say hi to the person next to you)  Nationwide - EDUniverse, eduStyle, BlogHighEd, uwebd, EDU checkup, HigherEdLive HigherEdExperts, etc  Regionally/Locally – HighEdWeb regional, Skype meetups  Your Campus – Campus Uweb, Coffee, Lunch  Other Universities – Campus web team blogs list http://go.fiu.edu/f04  Don’t Only Think Higher Ed - look outside to local tech and startup communities – Refresh cities, Barcamps, CoWorking, Social Media Clubs, Ad Fed, IABC, Wordpress groups, Drupal meetups, etc.
  • 7. From scratch Reach out get the lay of the land. Meet web people on campus. Listen to the established community. Coordinate on how to work together.
  • 8. Challenges Decentralized. No central leadership. No cohesion. Geography. No time. Shyness/Introversion. Boss not allowing time. Saboteurs. Buying into great good.
  • 9. Solo Approach Higher Ed Solo Use your vendors as team members. Get the right people in the room and make them responsible for their parts. It can be very rewarding - you get the full praise.
  • 10. Team Approach Code repositories and sharing. Demo days. Weekly team meetings. Cross-training and shared responsibility. Try to form positive team culture.
  • 11. Sharing Costs Resources Code Knowledge
  • 13. Collective Reasoning AKA Governance Hippos – advising leadership Combined goals and vision Managing up and down Manufacture cultural change
  • 14. Jobs Student-to-Staff Advancement around campus Recommendations
  • 15. Bridging Gaps IT working with Marketing Faculty working with Staff
  • 16. Open Tools / Open Data API, web services, open source, no data silos
  • 17. Professional Dev Make it engaging and worthwhile One of the few times these people will be in the same room at the same time Teaching moments
  • 18. Unified Outcomes Central calendar Central templates Unified branding
  • 19. Work in Progress This had no end game Sorry the animated gif didn’t work
  • 21. in the end… You get out what you put in, so start putting in work
  • 22. Thanks! Questions? Matt Herzberger Twitter @mherzber http://webcomm.fiu.edu mherzber@fiu.edu