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Resource Allocation
Systems for Housing
  Related Support
     Mark Goldup
      HGO Consultancy Ltd
My background
• Lifetime in housing-related support
  sector
• Helped Oldham introduce SP into
  Individual Budgets pilot
• Project managed large scale
  introduction of personalisation
  programme in Medway for housing-
  related support.
• Was also part of Right to Control
  Kickstart support team
Aims of the Day
• To explore the particular
  issues raised by developing
  resource allocation
  mechanisms for housing-
  related support
• To outline the strategic
  context and choices that
  LAs have in how they
  develop a RAS for HRS
• To demonstrate the HRS
  resource allocation tool
  published by ODI
Terminology
                          A wide policy objective that aims to
                          ensure that individual clients will have
• Personalisation         choice and control over how their needs
                          are met
                          A process whereby the client
                          determines what their needs are and
• Self-Directed Support   how they should be met
                          A sum that is anticipated will meet the
• Individual Budgets      individual’s needs. Not necessarily
                          under direct control of individual.
                          An amount of money made available to
                          an individual client, under their control
• Personal Budgets        and linked to achieving specific
                          outcomes. Term now used specifically
                          to refer to social care payment

• Direct Payments         A mechanism for the payment of
                          Individualised Budgets
• Individual Service      An alternative mechanism for the
                          payment of an IB, where a third party
  Funds                   acts as the client’s agent to receive the
                          PB and provide or purchase service’s
                          on the clients behalf and under their
                          direction
In Control illustration of the
      elements of an
   Individualised Budget
When is the Individualised
       Budget set
Why is Housing Related Support
  different to Adult Social Care
• Not a statutory right
• No infrastructure
• Different role for providers
• More specific objective
• BUT wider range of interventions
• Can be a passing need
• Different forms of contracting
• Not widely understood
Why do this ?
It is believed that this approach
• Is more effective in delivering
  outcomes
• Is more efficient ie cheaper
• Enables more people to receive the
  support they need

       IS THIS REALISTIC ?
Individualised Budgets – Why
   might they be cheaper
• Cost of meeting desired outcomes
  rather than a fixed number of hours
  week in week out.
• Many needs are time-limited but even
  short-term contracts can go on for 2
  years
• Involves moving from support
  provision to support co-ordination
Different Personalisation
       Models for HRS
• Standard block contracts but with
  innovations
• Core hours plus flexi hours
• Core hours plus flexi hours plus cash
• Core hours plus separate entitlement
  for DP
• Individual Service Funds
• Direct payments – payable in a
  number of ways
Who to offer Individualised
          Budgets to ?
                     Everyone in need of HRS



 Everyone except those in immediate crisis


                                                   Those in need of
Everyone with persistent vulnerabilities        Accommodation Based
                                                     Services ?

       Everyone also with social care needs



                    Specific client groups


                               No one with HRS needs
Integrated housing and
     support packages
  What are the core functions of supported
  housing beyond and above the delivery of
           individualised support

• Monitoring of risk and continued
  vulnerability
• Management of relationships
• Facilitation of mutual support
• Capacity to respond quickly
• Enhancing security and sense of security
Medway approach
• Supported Living Grant
• Has to be spent on limited number of
  providers
• 3 levels of Grant
• Lowest level is renewable ad infinitum.
  Higher levels are paid for 12 months
  and can only be renewed for 5 years.
• Is always paid in conjunction with at
  least one other grant element that is not
  tied
How integrated ?
In Control’s view…….
               Each funding stream allocates into a local pot a set amount of money
                     with a defined number of beneficiaries expected to achieve a
      Full         fixed outcome. One eligibility criteria is established for access to
                         the funding and one eligibility and allocation decision.
                 Identity of funding would be maintained, the use of funding would
                      continue to be restricted by the rules and regulations of each
                      funding stream. An eligibility check for each funding stream,
                     followed by a determination of how much money was available
   Composite   for what purpose and with what restrictions. Such an approach would
                           not be simple, resulting in a mesh of restrictions and
                               requirements, current eligibility mean it would
                  not be possible to deliver an upfront allocation prior to planning.

                 The funding stream and allocation of resources from it operate in
                     isolation of the other funding streams. Application, eligibility,
   Discrete            allocation and monitoring takes place in accordance with
                                discrete processes rules and regulations.



                      BUT is it as simple as this…….
Principles behind design of
         RAS process
• Needs to provides sufficient information to
  distinguish relative levels of need
• Needs to be transparent and simple to
  complete
• Needs to focus on outcomes
• Needs to be time-efficient and cost efficient
• Needs to encourages innovation and
  flexibility
• Needs to be capable of adaptation and
  change
• Needs to be fair and seen to be fair
ODI RAS
                     Sample Domain

            high         medium            low         none




                                                       living
         No experience     Some        Is struggling
                                                       indepen
                 of      experience of       to live
Skills                                                   dently
           independent     tenancy        independe
                                                       successf
              living.       failure.          ntly.
                                                           ully
Full Matrix
1. Skills                                                    My    Advisors   Points
                                                            View    View
To maintain the home environment undertaking day to
day tasks, including budgeting, cooking, cleaning etc

A) I require active and ongoing support to develop and        o        o         3
maintain independent living skills.
[Daily support]

B) I require regular support to develop and maintain          o        o         2
independent living skills.
[more than once a week]

C) I require one off or occasional support to develop and     o        o         1
maintain independent living skills.
[no more than once a month]

D) I have good independent living skills and do not need      o        o         0
paid support gain or maintain daily living skills.
[no support]
Problem with ODI RAS
Addresses dimension of how
           much



    BUT not how long for
Medway – Example of time limits
Grant Package         Award Period        Extendable up
                                               to
Acquiring                12 months           5 years
Independence
Long Term Support          2 years           Unlimited

Supported Living      Level 1 – 2 Years      Unlimited
                        Level 2/3- 12         5 Years
                           months
Resettlement              6 months          12 months

Crisis Intervention       3 months           3 months

Housing Options           3 months           3 months

Practical Support          2 years           Unlimited
Linking Assessment to
             Money
Main considerations

• Minimise disruption and manage pace of change
• Manage risk to HRS budget inherent in move
  from fixed contract sums to individual
  entitlements
• Facilitate long-term shifts from long-term high-
  value SP packages linked to long-term
  maintenance support to lower value ,short-term
  preventative work for more people
• Contribute to savings targets – and relatively
  quickly.
Different approaches to
          pricing
• Price per point
  – Weighted domains


• Price per band
  – Based on Combined Score
  – Based on Highest Score

• Price per package
Finding the values to use


• Starting with a notional level of input
  required for different levels of need
• Starting with average unit costs or
  total amount of money available
Final points
• EVERYTHING HAS TO BE MODELLED
• IT HAS TO BE KEPT UNDER REVIEW
  AND HAS TO HAVE FLEXIBILITY TO
  CHANGE
• BUILD IN TRANSITIONAL PROTECTION
  AND SHIFT OVER TIME
• ESTIMATES FOR REVIEWS &
  TURNOVER
• BUILD IN OTHER TRANSACTIONAL
  COSTS

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Personalisation and Housing Support

  • 1. Resource Allocation Systems for Housing Related Support Mark Goldup HGO Consultancy Ltd
  • 2. My background • Lifetime in housing-related support sector • Helped Oldham introduce SP into Individual Budgets pilot • Project managed large scale introduction of personalisation programme in Medway for housing- related support. • Was also part of Right to Control Kickstart support team
  • 3. Aims of the Day • To explore the particular issues raised by developing resource allocation mechanisms for housing- related support • To outline the strategic context and choices that LAs have in how they develop a RAS for HRS • To demonstrate the HRS resource allocation tool published by ODI
  • 4. Terminology A wide policy objective that aims to ensure that individual clients will have • Personalisation choice and control over how their needs are met A process whereby the client determines what their needs are and • Self-Directed Support how they should be met A sum that is anticipated will meet the • Individual Budgets individual’s needs. Not necessarily under direct control of individual. An amount of money made available to an individual client, under their control • Personal Budgets and linked to achieving specific outcomes. Term now used specifically to refer to social care payment • Direct Payments A mechanism for the payment of Individualised Budgets • Individual Service An alternative mechanism for the payment of an IB, where a third party Funds acts as the client’s agent to receive the PB and provide or purchase service’s on the clients behalf and under their direction
  • 5. In Control illustration of the elements of an Individualised Budget
  • 6.
  • 7. When is the Individualised Budget set
  • 8. Why is Housing Related Support different to Adult Social Care • Not a statutory right • No infrastructure • Different role for providers • More specific objective • BUT wider range of interventions • Can be a passing need • Different forms of contracting • Not widely understood
  • 9. Why do this ? It is believed that this approach • Is more effective in delivering outcomes • Is more efficient ie cheaper • Enables more people to receive the support they need IS THIS REALISTIC ?
  • 10. Individualised Budgets – Why might they be cheaper • Cost of meeting desired outcomes rather than a fixed number of hours week in week out. • Many needs are time-limited but even short-term contracts can go on for 2 years • Involves moving from support provision to support co-ordination
  • 11. Different Personalisation Models for HRS • Standard block contracts but with innovations • Core hours plus flexi hours • Core hours plus flexi hours plus cash • Core hours plus separate entitlement for DP • Individual Service Funds • Direct payments – payable in a number of ways
  • 12. Who to offer Individualised Budgets to ? Everyone in need of HRS Everyone except those in immediate crisis Those in need of Everyone with persistent vulnerabilities Accommodation Based Services ? Everyone also with social care needs Specific client groups No one with HRS needs
  • 13. Integrated housing and support packages What are the core functions of supported housing beyond and above the delivery of individualised support • Monitoring of risk and continued vulnerability • Management of relationships • Facilitation of mutual support • Capacity to respond quickly • Enhancing security and sense of security
  • 14. Medway approach • Supported Living Grant • Has to be spent on limited number of providers • 3 levels of Grant • Lowest level is renewable ad infinitum. Higher levels are paid for 12 months and can only be renewed for 5 years. • Is always paid in conjunction with at least one other grant element that is not tied
  • 15. How integrated ? In Control’s view……. Each funding stream allocates into a local pot a set amount of money with a defined number of beneficiaries expected to achieve a Full fixed outcome. One eligibility criteria is established for access to the funding and one eligibility and allocation decision. Identity of funding would be maintained, the use of funding would continue to be restricted by the rules and regulations of each funding stream. An eligibility check for each funding stream, followed by a determination of how much money was available Composite for what purpose and with what restrictions. Such an approach would not be simple, resulting in a mesh of restrictions and requirements, current eligibility mean it would not be possible to deliver an upfront allocation prior to planning. The funding stream and allocation of resources from it operate in isolation of the other funding streams. Application, eligibility, Discrete allocation and monitoring takes place in accordance with discrete processes rules and regulations. BUT is it as simple as this…….
  • 16.
  • 17. Principles behind design of RAS process • Needs to provides sufficient information to distinguish relative levels of need • Needs to be transparent and simple to complete • Needs to focus on outcomes • Needs to be time-efficient and cost efficient • Needs to encourages innovation and flexibility • Needs to be capable of adaptation and change • Needs to be fair and seen to be fair
  • 18. ODI RAS Sample Domain high medium low none living No experience Some Is struggling indepen of experience of to live Skills dently independent tenancy independe successf living. failure. ntly. ully
  • 20. 1. Skills My Advisors Points View View To maintain the home environment undertaking day to day tasks, including budgeting, cooking, cleaning etc A) I require active and ongoing support to develop and o o 3 maintain independent living skills. [Daily support] B) I require regular support to develop and maintain o o 2 independent living skills. [more than once a week] C) I require one off or occasional support to develop and o o 1 maintain independent living skills. [no more than once a month] D) I have good independent living skills and do not need o o 0 paid support gain or maintain daily living skills. [no support]
  • 21. Problem with ODI RAS Addresses dimension of how much BUT not how long for
  • 22. Medway – Example of time limits Grant Package Award Period Extendable up to Acquiring 12 months 5 years Independence Long Term Support 2 years Unlimited Supported Living Level 1 – 2 Years Unlimited Level 2/3- 12 5 Years months Resettlement 6 months 12 months Crisis Intervention 3 months 3 months Housing Options 3 months 3 months Practical Support 2 years Unlimited
  • 23. Linking Assessment to Money Main considerations • Minimise disruption and manage pace of change • Manage risk to HRS budget inherent in move from fixed contract sums to individual entitlements • Facilitate long-term shifts from long-term high- value SP packages linked to long-term maintenance support to lower value ,short-term preventative work for more people • Contribute to savings targets – and relatively quickly.
  • 24. Different approaches to pricing • Price per point – Weighted domains • Price per band – Based on Combined Score – Based on Highest Score • Price per package
  • 25. Finding the values to use • Starting with a notional level of input required for different levels of need • Starting with average unit costs or total amount of money available
  • 26. Final points • EVERYTHING HAS TO BE MODELLED • IT HAS TO BE KEPT UNDER REVIEW AND HAS TO HAVE FLEXIBILITY TO CHANGE • BUILD IN TRANSITIONAL PROTECTION AND SHIFT OVER TIME • ESTIMATES FOR REVIEWS & TURNOVER • BUILD IN OTHER TRANSACTIONAL COSTS