mile high agile 2013

1. Growing Whole Teams...
...using the Dreyfus Model
of skill acquisition
Lisa Crispin
@lisacrispin
Matt Barcomb
@mattbarcomb
Monday, April 22, 13

2. What do we mean by
“whole team”?
Shared product vision
Diverse backgrounds, skills & experiences
Meaningful commitment to quality
Works together as a single entity
Monday, April 22, 13

3. What’s the Dreyfus Model?
A model for thinking
about skill acquisition...
Novice Expert
Advanced
Beginner Proficient
Competent
Monday, April 22, 13

4. Disclaimer
Human-based systems are non-linear and complex
...so your mileage may vary ;-)
Monday, April 22, 13

5. Monday, April 22, 13

6. Dreyfus
Novice
“Text book” knowledge
Rigid adherence to taught rules
Doesn’t exercise discretionary judgement
Context is not applied to knowledge
Monday, April 22, 13

7. Whole
Team Novice
“Team” is a multi-disciplinary group
Members respect each other
Communication is occurring
Processes and practices are “by the book”
Monday, April 22, 13

8. Monday, April 22, 13

9. Dreyfus
Advanced Beginner
Limited situational perception
Work treated separately but equally
Appreciation only of complex situations
Monday, April 22, 13

10. Whole
Team Advanced Beginner
Respect becomes understanding
Communication becomes collaboration
Flow trumps waste
Roles begin to blur
Monday, April 22, 13

11. Monday, April 22, 13

12. Exercise
Do you see a firm division between roles?
What roles do you have on your team?
What do you do that could be considered
someone else’s job?
Is it a problem? Or a solution?
Monday, April 22, 13

13. Dreyfus
Competent
perception of actions in relation to goals
deliberate planning
good working and background knowledge
copes with complex situations
Monday, April 22, 13

14. Whole
Team Competent
visualize team flow
paths of possible growth
roles blur
active learning
building discipline, good habits
Monday, April 22, 13

15. Exercise
Helping others generalize
Monday, April 22, 13

16. Dreyfus
Proficient
holistic view of situation
employs maxims for guidance
meanings that adapt to the situation at hand
focus on what's most important in context
Monday, April 22, 13

17. Whole
Team Proficient
understand up & downstream activities
find ways to fold them into team flow
align less typical roles
method for continual improvement
Monday, April 22, 13

18. Monday, April 22, 13

19. Dreyfus
Expert
intuitive grasp of situations
based on deep, tacit understanding
has "vision of what is possible"
Monday, April 22, 13

20. Whole
Team Expert
extend concept of team to value line
build interfaces between interaction groups
radical experimentation
Monday, April 22, 13

21. Monday, April 22, 13

22. Exercise
Self organize into groups based on what
level you think you’re team at work is
Share ideas on ways to guide your team to
the next level
Write down an actionable task
Trade contact info with an accountabilibuddy
Monday, April 22, 13

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29. Thank you :-)
Any questions?
Lisa Crispin Matt Barcomb
@lisacrispin @mattbarcomb
Monday, April 22, 13